Help Desk Central Podcast

Brian Reyes

This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.

Episodes

  1. HDC - Introduction - Episode 001

    08/23/2017

    HDC - Introduction - Episode 001

    Introduction

    7 min
  2. HDC - What Is the Help Desk? - Episode 002

    08/23/2017

    HDC - What Is the Help Desk? - Episode 002

    What is the Help Desk?

    7 min
  3. HDC - The Ticketing System - Episode 003

    08/23/2017

    HDC - The Ticketing System - Episode 003

    The Ticketing System

    5 min
  4. HDC - Workflow Efficiency - Episode 004

    08/23/2017

    HDC - Workflow Efficiency - Episode 004

    Workflow Efficiency

    8 min
  5. Quick Tip Tuesday - 8/22/2017

    08/23/2017

    Quick Tip Tuesday - 8/22/2017

    Quick Tip Tuesday - Updates and Upgrades

    7 min
  • 5 Episodes

Ratings & Reviews

5
out of 5
4 Ratings

About

This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.

Information