Confessions of an IT Business Owner Podcast

ConnectBooster
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Tune in to hear inspirational, honest stories about what it takes for a tech business to survive and thrive, from some of your favorite leaders in IT. Brought to you by ConnectBooster’s President and Co-Founder, Ryan Goodman.

  1. Brad Gross | Protecting Your MSP’s Assets in an Increasingly Risky IT Environment

    02/23/2022

    Brad Gross | Protecting Your MSP’s Assets in an Increasingly Risky IT Environment

    Confessions of an IT Business Owner Podcast

    40 min
  2. Gregg Lalle | MSPs are the Drivers of Innovation and Transformation

    01/26/2022

    Gregg Lalle | MSPs are the Drivers of Innovation and Transformation

    In this episode, ConnectWise SVP, International Sales and Strategy Greg Lalle shares his thoughts on the channel’s future with host Ryan Goodman. From advances in managed services tools to the latest cybersecurity, he discusses how technology changes over the past two decades have affected the IT services business. Today’s MSPs have to support a multitude of continually changing advancements and support a growing number of business models and infrastructure designs. While IT services firms are flourishing in this “age of technology” and enjoying a plethora of opportunities and solutions options, keeping up with the fast pace of innovation and continually changing clients' needs can be a real challenge. While dealing with the complexities of innovation and working through issues related to industry consolidation, MSPs still have businesses to manage. How can IT entrepreneurs continue to grow sales and profitability with so many distractions? Tune into this episode of Confessions of an IT Business Owner to find out.

    28 min
  3. Kyle Hanslovan | Building a Cybersecurity-Centered MSP

    12/08/2021

    Kyle Hanslovan | Building a Cybersecurity-Centered MSP

    Confessions of an IT Business Owner Podcast

    35 min
  4. Frank DeBenedetto | Strengthening the Sales Process to Maximize Profits

    11/03/2021

    Frank DeBenedetto | Strengthening the Sales Process to Maximize Profits

    Confessions of an IT Business Owner Podcast

    32 min
  5. BONUS Episode: ConnectIT Global | Gary Pica | Aiming for the “Gold Standard” of Sales Processes

    10/25/2021 · BONUS

    BONUS Episode: ConnectIT Global | Gary Pica | Aiming for the “Gold Standard” of Sales Processes

    Confessions of an IT Business Owner Podcast

    38 min
  6. Frank Vitagliano | Scaling and Innovating with IT Distribution

    09/17/2021

    Frank Vitagliano | Scaling and Innovating with IT Distribution

    IT Hall of Famer and Global Technology Distribution Council (GTDC) CEO Frank Vitagliano discusses the growing and rapidly transforming value of IT distribution with host Ryan Goodman. With the continued rise of the cloud and evolving workplaces, MSPs and vendors can benefit greatly from these key industry partnerships In addition to providing an overview of the health of distribution with consolidation and all the new investments, Frank shares his insight on the latest tools, offerings, and support programs that empower channel partners. Change is the operative word. Distributors are adapting services and business models to align with the changing needs of MSPs, VARs, and vendors. How can IT services professionals leverage these relationships to scale their offerings and drive new incremental revenue? Check out this episode of Confessions of an IT Business Owner to get all the details.

    31 min
  7. Troy Gelsky | Land New IT Talent in a Tight Labor Market

    08/25/2021

    Troy Gelsky | Land New IT Talent in a Tight Labor Market

    In this episode, Troy Gelsky, Director of Client Services at VAR Staffing, discusses the current labor shortage and ways to overcome that challenge with host Ryan Goodman. How can MSPs and other technology firms fill open positions and boost employee satisfaction (to avoid losing valued team members)? Troy emphasizes that while there is always a shortage of quality talent, especially those with IT knowledge and experience, the pandemic is complicating the normal hiring and retention problems. Finding good people to fill gaps or expand the organization can be a major challenge for MSPs today. Employing the standard hiring and retention techniques is a great start. However, after getting a taste of a WFH environment, recruits may be looking for more flexible workplace options and different time commitments. MSPs should rethink their recruitment processes and continually evaluate the pool of candidates in their communities. Now is the perfect time to mix things up. What else can IT services professionals do to fill current job openings and potential new positions? Learn about some of the most cost-effective options in this best practices-laden episode of Confessions of an IT Business Owner.

    43 min
  8. Scott Sanders | Leverage Community Engagement to Strengthen Your MSP

    07/30/2021

    Scott Sanders | Leverage Community Engagement to Strengthen Your MSP

    Confessions of an IT Business Owner Podcast

    35 min
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About

Tune in to hear inspirational, honest stories about what it takes for a tech business to survive and thrive, from some of your favorite leaders in IT. Brought to you by ConnectBooster’s President and Co-Founder, Ryan Goodman.

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