UC Today

UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

  1. 1D AGO

    BIG UC Update: CallTower's William Rubio on Global Growth, Partner-Led Growth and the Next Phase of AI in UC

    Join Kieran Devlin from UC Today as he sits down with William Rubio, Chief Revenue Officer at CallTower, for a comprehensive "Big UC Update." If you are navigating the complex world of Unified Communications or trying to figure out where AI actually fits into your business strategy, this conversation sets the stage for what’s working in 2026. In this candid session, Kieran and William explore the "colossal" year CallTower has had and what lies ahead. They move beyond the standard corporate pitch to discuss the "CallTower Dedicated" culture and the specific technologies that are solving real-world headaches for international businesses today. William breaks down CallTower’s philosophy of "enabling people to connect," highlighting their agnostic approach to the big three - Microsoft, Cisco, and Zoom. The discussion gets specific on new innovations that are changing how employees communicate, shifting from general connectivity to seamless mobile integration.   Key discussion points include: The "Dot Dot Dot" Ecosystem: How CallTower integrates over 30 applications - including CCaaS leaders like Genesys and Five9 - to create a turnkey solution that works identically in Germany, Brazil, or Canada.Product Innovation: A look at their game-changing WhatsApp integration for Microsoft Teams and the Dual eSIM technology that allows seamless, compliant separation of business and personal calls on a single mobile device.The AI Reality Check: William discusses the pressure boards are putting on CIOs to "implement AI," and how CallTower is helping clients take a practical, "build the house before the city" approach to avoid failed, massive projects.Market Outlook: Predictions on the inevitable consolidation of AI startups and the critical need for vendors to fill the education void for end-users.Connect with CallTower: Visit CallTower’s website to learn more about their global coverage and "Connect" provisioning platform.

    34 min
  2. MAR 2

    Beyond the Hype: Lenovo, Arthur and the Business Case for XR in 2026

    Christopher Carey sits down with Oliver Woehler, XR Sales Lead EMEA at Lenovo, and Laura Keresztyén, Sales Associate at Arthur, to unpack what’s changed — and why the timing suddenly feels different. ISE 2026 was packed with partners and customers swarming the demos, and Lenovo is using the show to put a spotlight on a new global partnership that’s designed to make enterprise XR easier to buy, easier to deploy, and easier to justify. But the real hook is what they’re building on top. Because nobody is buying headsets “because headsets.” The question buyers keep asking is the same one we heard across ISE this year: what’s the use case, what’s the value, and how fast can we prove it? Oliver and Laura lean into that tension, and then take the conversation somewhere more interesting — where immersive collaboration stops being a novelty and starts becoming a productivity lever. Laura shares how Arthur is bringing people and AI into the same virtual workspace, and why the last two years have created what she calls a perfect match between AI and VR. The AI isn’t just a chatbot on the side; it’s showing up as an active participant in the room — shaping agendas, keeping teams on track, organizing ideas, and pushing meetings toward actual next steps. Then the discussion widens to the “where the ROI lives” territory: training and digital twins. They tease why training is often the quickest win, how personalization changes when AI is in the mix, and why digital twins get far more powerful when you can bring people inside them to walk, annotate, brainstorm, and even interact with complex systems in ways 2D screens can’t match. If you’re still on the fence about XR at work, this is the interview that will make you rethink what “ready to scale” looks like in 2026. Catch the full video — before your competitors do.

    12 min
  3. FEB 11

    France Ditches Teams, Calls Get Meets Interoperability, Duanex CEO talks Ditching Slack for Teams

    Join Kristian McCann from UC Today and Kevin Kieller from Enable UC as they kick off February 2026 with an in-depth look at Microsoft Teams' latest security enhancements and market momentum. Special guest Oleg Danyliuk, CEO of Duanex, shares his company's five-year journey dual-licensing Slack and Teams—and why Teams is finally winning him over. This month's topics: 🔵 France goes sovereign – The country plans to ditch Teams and Zoom for a homegrown government platform by 2027, raising questions about data sovereignty versus vendor lock-in. 🔵Teams-Meet interoperability arrives – Google and Microsoft enable cross-platform meeting joins for conference room hardware, though implementation complexity remains a concern for IT teams. 🔵 Report suspicious calls feature – Microsoft adds spam call reporting to combat the 72% success rate of voice phishing attacks, though advanced protection still requires additional security licensing. 🔵 External collaboration admin role – New granular controls for managing external access without full tenant permissions, currently PowerShell-only but expanding IT delegation options. 🗣️ End user perspective – Oleg explains how Teams evolved from a weak Slack competitor to a comprehensive platform that finally matched Slack's integrations, workspace support, and cultural features—while offering better calendar integration and unified meeting experiences. 👇 Tell us in the comments which story caught your eye!

    31 min

About

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

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