The Remarkable SaaS Podcast

Ton Dobbe

For B2B SaaS founders who are done blending in. The Remarkable SaaS Podcast features unfiltered conversations with SaaS founders navigating the real challenges of building software that matters. Hosted by Ton Dobbe, author of The Remarkable Effect, each episode zooms in on one of the 10 traits that define remarkable software companies—like offering something truly valuable and desirable, and aiming to be different, not just better. Some guests are scaling fast. Others are still in the trenches—but all share hard-won lessons about what it really takes to create pull, shorten sales cycles, and become the only logical choice in their market. Expect: Honest conversations—no hype, no theory Tactical insights from sales-led SaaS founders Practical ideas you can apply to sharpen your product and your positioning If you're building a SaaS business that deserves attention—not just more noise—this podcast is for you.

  1. #395 – How Bassem Hamdy created something no competitor can touch

    4D AGO

    #395 – How Bassem Hamdy created something no competitor can touch

    A story about destroying your own work—and creating what lasts This episode is for sales-led SaaS founders who suspect their product is slowly becoming a custom shop—and don't know how to stop it. Bassem Hamdy, CEO and Co-Founder of Briq, has spent 25 years in construction technology—three software revolutions, three companies. He says Briq found product market fit every 24 months. Each time meant tearing something down to build the next version. Each time, the same thing triggered the rebuild — the company had started solving for individual customers instead of the market. And this inspired me to invite Bassem to my podcast. We explore why the instinct to please your biggest customers creates exactly the kind of fragility that kills companies. Bassem shares hard lessons about killing a product he spent two years building, the moment his QA team exposed how far the company had drifted, and why domain expertise—not platform size—determines who wins in vertical AI. We also zoom in on two of the 10 traits that define remarkable software companies: – Acknowledge you cannot please everyone – Master the art of curiosity Bassem's journey proves that remarkable companies refound themselves before the market forces them to. Here's one of Bassem's quotes that captures what happens when a company starts drifting: "Software is like jello. You slap that thing, it's going to shake the hell out of it. So the moment you inject that code, that's client specific, you're pooched." By listening to this episode, you'll learn: Why saying yes to customers can turn your product into something nobody else wantsWhen to check whether your team is building a product or managing client ticketsWhy deep domain expertise matters more than platform size in the age of AIHow one metric—revenue per employee—changes every decision a CEO makesFor more information about the guest from this week: Guest: Bassem Hamdy, CEO and Co-Founder of Briq Website: briq.com

    47 min
  2. #394 – Jon Jorgensen on how Access Group went from £50M to £9.2B valuation

    FEB 25

    #394 – Jon Jorgensen on how Access Group went from £50M to £9.2B valuation

    A story about what happens when you build a Forever Business—instead of chasing the next exit This episode is for sales-led SaaS founders who feel the business is getting slower the bigger it gets—and starting to accept that as normal. Most software companies slow down as they scale. Access got faster. Jon Jorgensen, Co-CEO of The Access Group, joined as a telesales trainee straight from school. In 2011, the company was doing £24 million. Fifteen years later, it's a £1.2 billion business with 160,000 customers. His belief: if you build what he calls a "Forever Business," growth compounds instead of stalling—even after six private equity transactions. And this inspired me to invite Jon to my podcast. We explore why companies that never stop learning outgrow everyone else. Jon shares lessons about what shifted when Access moved from profit-driven to value-creation thinking, why he pushed equity to over 50% of employees, and what a "Forever Business" actually demands. You'll discover how a company survives six private equity transactions and 9,000 employees—without becoming the corporate machine everyone expects. We also zoom in on two of the 10 traits that define remarkable software companies: – Master the art of curiosity – Master creating momentum Jon's journey proves that remarkable companies treat curiosity as a daily practice, not a poster on the wall—and that's what creates momentum competitors cannot replicate. Here's one of Jon's quotes that captures his leadership philosophy: "I can't change you. You've got to want to change. I can't make you do something. You've got to want to do it." By listening to this episode, you'll learn: Why shifting from profit-driven to value-creation thinking changes everything about growthWhat happens when you push equity deep into the organization instead of hoarding itWhy the psychology of belonging matters more than strategy at scaleHow building a "Forever Business" protects against short-term pressure from investorsFor more information about the guest from this week: Guest: Jon Jorgensen, Co-CEO, The Access Group Website: theaccessgroup.com

    51 min
  3. #393 – How Andrei Pitis killed a working product and grew 10x in months

    FEB 18

    #393 – How Andrei Pitis killed a working product and grew 10x in months

    A story about betting on what's coming—not what's working This episode is for SaaS founders questioning whether their current traction is real momentum—or just comfortable motion. Traction can be the most dangerous thing in a startup. Andrei Pitis, CEO of Genezio, built a serverless developer platform with real users and real momentum. Then he killed it. Andrei Pitis built Vector Watch, a smartwatch with 30-day battery life, and sold it to Fitbit. With Genezio, he did something harder—killed a working product because he spotted a shift most founders missed. And this inspired me to invite Andrei to my podcast. We explore why reading the future matters more than optimizing the present—and how that belief shaped a company pivot that produced 5-10x growth in months. Andrei shares candid insights about saying no to big customer money, choosing conversations over search terms, and why the best products are sculptures, not feature lists. We also zoom in on two of the 10 traits that define remarkable software companies: – Acknowledge you cannot please everyone – Master the art of curiosity Andrei's journey proves that remarkable companies don't optimize what exists—they spot what's coming and build for it before the market catches up. Here's one of Andrei's quotes that captures his philosophy on building products: "A good product is not about the features that you put in. It's more about the things that you take out. Like a block of stone—you make a sculpture. You take out a lot of the stone, and you are left with something that appeals to certain kinds of people." By listening to this episode, you'll learn: Why walking away from traction can be the boldest growth decision a founder makesWhat separates reading trends from following them in fast-moving marketsWhy saying no to big customer money protects long-term product valueHow building for global from day one shapes competitive advantageFor more information about the guest from this week: Guest: Andrei Pitis, CEO & Founder at Genezio Website: genezio.com

    53 min
  4. #392 – How Georgi Petrov built four companies on profit, not fundraising

    FEB 11

    #392 – How Georgi Petrov built four companies on profit, not fundraising

    A story about choosing margins over momentum—and letting investors call you wrong This episode is for SaaS CEOs stuck around 20% EBITDA and wondering what it actually takes to double it without cutting their way there. Most SaaS companies treat 20% EBITDA as a healthy number. Georgi Petrov targets 50. Georgi, CEO of Uxify, has founded four companies in 15 years with two exits—including one to WP Engine. He doesn't get there by cutting. He gets there by building differently from day one: small teams with high ownership, self-service at premium prices, and a refusal to add cost before it earns its place. And this inspired me to invite Georgi to my podcast. We explore why targeting 50% EBITDA changes every hiring decision, every pricing decision, and every partnership decision a founder makes. Georgi shares hard-won lessons on why small teams outperform large ones, why focus beats optionality, and why selling business outcomes—not product features—makes premium self-service pricing work. We also zoom in on two of the 10 traits that define remarkable software companies: – Acknowledge you cannot please everyone – Focus on the essence Georgi's journey proves that starting from profit forces every decision to earn its place. Here's one of Georgi's quotes that captures how he actually gets to 50% EBITDA: "Most of the high-leverage decisions that we made turn out to be not so good decisions. We find the good somewhere in the middle. Not having a support team sounds like a high-leverage decision, but that's ultimately bad, because customers need 24/7 support. So, ultimately, expand the support team, but do it in a smarter way, and that's how we end up. If we're super able to leverage a lot, very likely we can achieve much more than 50%, but I think you end up somewhere about 50% ultimately." By listening to this episode, you'll learn: Why profitability shapes better decisions than fundraising ever willWhat self-service at premium prices requires to actually workWhy the biggest partners rarely deliver the biggest resultsWhen adding people stops creating productivity and starts destroying itFor more information about the guest from this week: Guest: Georgi Petrov, CEO of Uxify Website: uxify.com

    46 min
  5. #391 – How Pete Hunt turned a tool into a tribe

    JAN 28

    #391 – How Pete Hunt turned a tool into a tribe

    A story about users competitors can't steal This episode is for SaaS founders wondering why their users like the product but don't love it. Second movers usually copy the leader's playbook. Pete Hunt, CEO of Dagster Labs, took a different path. He joined as Head of Engineering in 2022, became CEO ten months later, and inherited a company that was #3 or #4 in a crowded category. Today they're #2 overall—and #1 for greenfield deployments. The difference? Pete built a product with values so clear that choosing it feels like choosing sides. And this inspired me to invite Pete to my podcast. We explore what happens when users choose you for reasons competitors can't copy. Pete shares why being #2 means you have to be 10x more aggressive, why relabeling a version number created an inflection point without changing code, and what broke when his sales forecasts started slipping. You'll discover why the real challenge wasn't preserving his culture—it was changing it. We also zoom in on two of the 10 traits that define remarkable software companies: – Acknowledge you cannot please everyone – Master the art of curiosity Pete's journey proves that remarkable companies don't just build tools—they build tribes. Here's one of Pete's quotes that captures his contrarian belief about technical buyers: "These technical folks connect with the values of the product in an emotional way. It's a very powerful thing. People would choose JavaScript frameworks based on their values—something that becomes their identity. People say brand marketing doesn't work on developers. I just think it's completely wrong. By listening to this episode, you'll learn: Why healthy pipeline numbers lieWhy crossing the chasm meant changing culture, not preserving itWhat a version number change did that new features couldn'tWhy sales teams hold onto deals they should killFor more information about the guest from this week: Guest: Pete Hunt, CEO of Dagster Labs Website: dagster.io

    39 min
  6. #390 – How Jim Whatmore chose patience over speed to dominate UK field service

    JAN 21

    #390 – How Jim Whatmore chose patience over speed to dominate UK field service

    A story about building market leadership by saying no to obvious growth—on purpose. This episode is for SaaS founders chasing international expansion—and questioning if dominating locally first makes more sense. Most SaaS companies chase international markets early. Get traction locally, then expand globally fast. Jim Whatmore, CEO of Joblogic, walked away from that playbook. He spent three years attending HVAC shows in the US, picked up customers, then stopped. He saved his marketing budget for UK and Ireland only. He turned down international revenue to dominate his home market first. From 11 people and £500K revenue in 2013 to 500 people today. Ten-year grind to £9M, then quadrupled in two years through four strategic acquisitions. Vista Equity Partners betting £100M+ on the execution. And this inspired me to invite Jim to my podcast. We explore how geographic restraint and strategic patience create market dominance. Jim shares his thinking about why he walked away from US customers, how staying trade-agnostic opened entire markets, and why he spent four years completely rebuilding his cloud platform while competitors kept betting on their old stack. And you'll discover why he bought competitors instead of trying to outbuild them. We also zoom in on three of the 10 traits that define remarkable software companies: Acknowledge you cannot please everyone – UK and Ireland only, walking away from US revenue Focus on the essence – Field engineer workflows are similar regardless of trade Master creating momentum – Quadrupled revenue in two years after a decade of patient buildingJim's story is proof that dominating your home market beats chasing global reach too early. Here's one of Jim's quotes that captures why geographic focus matters: "Our tagline for job logic is growing job logic, for us, it's personal, and it's personal because of the tenure of a lot of my team have been with us for a long time, and a lot of our customers have been with us for a long time. And there's a lot of value in that, that we're present and that we're on the ground, and that we know our customers, and that's more difficult to achieve in a different geo without a bulletproof strategy." By listening to this episode, you'll learn: Why walking away from international revenue accelerates home market dominanceWhen staying trade-agnostic beats vertical specialization in field serviceWhy acquiring competitors with legacy tech accelerates customer base growthWhat patience actually looks like when rebuilding platforms under competitive pressureGuest Info For more information about the guest from this week: Guest: Jim Whatmore, CEO at Joblogic Website: joblogic.com

    36 min
  7. #389 – How Tal Peretz questioned the AI playbook and created results competitors can't match

    JAN 14

    #389 – How Tal Peretz questioned the AI playbook and created results competitors can't match

    A story about choosing what others avoid—and creating competitive advantage no one can copy. This episode is for sales-led SaaS founders wondering why their AI product investments are not creating the competitive edge they expected. Most SaaS companies race to add AI features and wonder why nothing changes. Tal Peretz, CEO of Onfire, took the opposite path. Before writing a single line of code, he interviewed 275 revenue leaders. Then he spent months building a proprietary data layer from the public web—Reddit, Stack Overflow, Discord—tracking 50 million engineers. Only after that foundation was solid did he add AI on top. The result: customers generating 4x more pipeline with the same headcount, $50 million in closed deals since beta launch, and a $20 million funding round. And this inspired me to invite Tal to my podcast. We explore how mastering curiosity—reading signals competitors ignore—creates competitive moats that compound over time. Tal shares how 275 customer interviews revealed one critical pattern everyone else missed, and why choosing the hardest buyers simplified everything else. You'll discover why he spent months building invisible infrastructure before writing features, and how that decision alone separated Onfire from hundreds of AI tools fighting for attention. We also zoom in on three of the 10 traits that define remarkable software companies: Master the art of curiosityAim to be different, not just betterSell the idea, not the productTal's journey proves that remarkable companies don't chase the obvious path—they build the hard thing first, creating advantages no competitor can copy. Here's one of Tal's quotes that captures his contrarian thesis: "AI basically makes sales much harder, not easier, because the noise-to-ratio right now goes up. When we started the company, we said the main advantage is to find the needle in the haystack in your context. Building what we call our Knowledge Graph—this is probably the main IP of the company." By listening to this episode, you'll learn: Why building infrastructure before features creates advantages competitors cannot replicateWhat customer discovery reveals when you interview hundreds before building anythingWhy focusing on the hardest segment often creates easier sales than targeting everyoneWhy adding intelligence to strong foundations beats bolting features onto weak data For more information about the guest from this week: Guest: Tal Peretz, Co-founder and CEO at Onfire Website: onfire.ai

    43 min
  8. #388 – How Panos Siozos reached 12.5K customers across 150 countries

    JAN 7

    #388 – How Panos Siozos reached 12.5K customers across 150 countries

    A story about solving two problems everyone else picks between. This episode is for SaaS founders with deep domain expertise—and wondering why the market isn't responding the way they expected. Most SaaS companies struggle because they know what the solution should be. Panos Siozos, CEO of Learnworlds, came from a research background in educational technology—three generations of teachers, deep pedagogical expertise. He could have built the pedagogically perfect platform. Instead, he put the scientists in the backseat and listened to what customers actually needed. That decision took him from building in isolation to 12,500 customers across 150 countries. This inspired me to invite Panos to my podcast. We explore why expertise becomes dangerous when it drowns out customer truth. Panos shares what happens when your expertise blinds you to what customers already know. You'll discover why Learnworlds wins where every competitor chooses: learning depth or selling power. We also zoom in on three of the 10 traits that define remarkable software companies: They offer something valuable AND desirable They master the art of curiosity They create NEW value possibilitiesPanos's story is proof that customer problems beat perfect solutions. Here's one of Panos's quotes that captures his customer-first philosophy: "We put the scientists in the backseat. We said, Okay, now we may be theoretical experts in pedagogy and educational technology, but these guys, they have a problem. We need to solve their real problem, not the things that we have in our mind." By listening to this episode, you'll learn: Why theoretical expertise becomes dangerous when it silences customer problemsWhat happens when you marry deep capability with practical customer needsWhen customers show you markets you never planned to serveWhy solving today's customer problem beats building tomorrow's perfect productGuest Info Guest: Panos Siozos, CEO & Co-founder Learnworlds Website: www.learnworlds.com

    54 min
5
out of 5
18 Ratings

About

For B2B SaaS founders who are done blending in. The Remarkable SaaS Podcast features unfiltered conversations with SaaS founders navigating the real challenges of building software that matters. Hosted by Ton Dobbe, author of The Remarkable Effect, each episode zooms in on one of the 10 traits that define remarkable software companies—like offering something truly valuable and desirable, and aiming to be different, not just better. Some guests are scaling fast. Others are still in the trenches—but all share hard-won lessons about what it really takes to create pull, shorten sales cycles, and become the only logical choice in their market. Expect: Honest conversations—no hype, no theory Tactical insights from sales-led SaaS founders Practical ideas you can apply to sharpen your product and your positioning If you're building a SaaS business that deserves attention—not just more noise—this podcast is for you.