The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
  • 4.7 (806)
  • Management
  • Updated Weekly

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

  1. 4d ago

    The First KPI Every Home Service Owner Should Track (Not Revenue) |

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Derek Cornish got laid off, answered a job ad, and became the top salesman at a window company. Then he and his partner Lakota Tidd built Top Home Improvements from a garage to $20 million a year across three Michigan locations on door knocking and 300 events a year. In this episode Derek breaks down the sales system behind it: why close percentage is the first KPI to track, why his Detroit manager did more revenue with fewer reps, the month they raised prices 30% and had their biggest month ever, sweat questions, same day next day, first in last in, the scariest room in the company, and how to fix commission breath before it costs you the sale. If you run a home service or home improvement sales team, this is the playbook. Follow Derek Cornish and Top Home Improvements: https://tophomeimprove.com | derek@tophomeimprove.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 00:51 - Laid off, then top salesman 07:35 - Selling to people not looking 09:25 - Why 3 out of 10 wins 10:43 - Bottom line beats top line 14:37 - Never scared of price 16:41 - From texts to a KPI system 18:37 - Fewer reps, more revenue 26:30 - Commitments and accountability 29:45 - The scariest room 33:01 - The first KPI to track 34:26 - Same day, next day 37:27 - Beating the big brand 39:58 - When they ask for a discount 45:46 - Selling out of your own pocket 54:31 - Go for the no 55:37 - Commission breath 59:39 - A million behind, a million ahead 1:03:04 - Pancakes and the Top Home cult 1:09:01 - Raised prices 30%, biggest month 1:11:54 - Fractional CFO and accrual 1:13:14 - Role play, role play, role play 1:21:26 - Predictable Success 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  2. 6d ago

    You Hit $5M, Then $10M. Why It Never Feels Like Enough (& What Actually Does)

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Tommy Mello does $410 million a year and admits he is still chasing the next thing. Tal Ben-Shahar taught the most popular course in Harvard's history, built the world's first master's and PhD in happiness studies, and won Israel's national squash title at 16 only to feel nothing three hours later. Together they break down the arrival fallacy that runs every entrepreneur, why happier companies post better margins, the SPIRE model, minimum viable interventions you can do in 60 seconds, why New Year's resolutions die by January 17, the phone-in-a-box rule, the accountability buddy that raises follow-through by 200 percent, the good enough life, and what it means to give yourself permission to be human. Connect with Tal ⟶ https://talben-shahar.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 01:27 - The unhappiness that started 30 years of research 03:23 - National champion at 16, satisfied for three hours 05:40 - What is the arrival fallacy? 06:30 - Unhappy versus depressed and quiet desperation 08:11 - Enough is never enough and the $3 billion regret 09:38 - Two schools of thought and turning goal theory on its head 13:43 - SPIRE: the five elements of wellbeing 17:20 - Minimum viable interventions 18:34 - Five things you can do in the next 60 seconds 22:31 - Vision boards and the environment that primes you 25:04 - The six-week challenge and why resolutions die on January 17 26:51 - Keystone habits and islands of sanity 28:16 - Would you sleep next to a bottle of whiskey? 30:45 - Habits belong on the calendar 31:39 - The age of distraction and being bored with dignity 35:43 - Zero startup cost and the 200 percent accountability buddy 37:54 - Commitment bracelets and the letter N 42:53 - Stress is fine, recovery is what's missing 43:51 - Does happiness lead to success or the other way around? 45:01 - Six Fs, balance and fitting 48 hours into 24 48:59 - Wearables, step counts and building happiness into a blue collar culture 52:49 - Speed round: the biggest misconception high achievers have 53:46 - Live every day as if it's your first 57:27 - Rate it 1 to 10: cold plunge, sauna, sleep and reading 1:00:39 - Permission to be human 1:02:02 - Learn to fail or fail to learn 1:03:47 - Advice for your 20s and the 90-minute sprint 1:05:34 - $10 million and the Happiness Studies Academy 1:06:35 - Five books, one for each SPIRE element 1:08:19 - How to reach Tal and his closing message 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  3. Sep 11

    The One Thing Nobody Can Take From Your Home Service Business | Jason Feifer

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Jason Feifer has run Entrepreneur Magazine for 10 years, and his message to owners is the opposite of what you'd expect: the title you hold is rented, press won't save you, and the only safe ground is something you own. He and Tommy get into being singular instead of interchangeable, the billionaire mentor he walked away from, why he tells businesses to stop chasing coverage, and the arbitrary yes that keeps life interesting. Connect with Jason ⟶ https://www.jasonfeifer.com Instagram ⟶ https://www.instagram.com/heyfeifer/ -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 02:05 - Singular or interchangeable 05:33 - Accessible vs available 06:51 - The title you rent 10:37 - Who should actually be an entrepreneur 16:20 - Why he ditched his own framework 18:50 - Ryan Reynolds: willing to be bad 21:05 - The Mailchimp all-hands story 25:43 - The Gary Vee focus debate 28:05 - The billionaire's list 30:46 - An interesting life 31:40 - The Dan Martell exchange 35:28 - How the speaking career started 37:50 - Don't bother with press 39:40 - Google zero 41:57 - What matters most: brand trust 43:01 - Awards, rankings, and recruiting proof 46:00 - The rapid-fire round 47:34 - No meetings before 11 52:40 - The Dave Eggers sellout screed 59:01 - Where to find Jason 1:01:00 - The arbitrary yes 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  4. Sep 10 ·  Video

    The Man Who Took Tesla From $2B To $20B Shares The Exact Formula | Jon McNeill

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Jon McNeill ran Tesla as president while revenue went from $2 billion to $20 billion in 30 months. In this episode he hands Tommy Mello the exact formula, The Algorithm: question every requirement, delete what the customer doesn't pay for, simplify, apply speed, and automate last. Then he runs it live on a real home service business, from $350 pay per click leads and 30,000 in-home appointments a month to technician equity and the two-question performance review. Connect with Jon ⟶ https://www.linkedin.com/in/jonmcneill1/ DVx Ventures ⟶ https://www.dvx.ventures -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 01:04 - From a Nebraska farm town to Tesla 03:02 - The Sheryl Sandberg phone call 05:47 - The growth target that sounded insane 12:38 - Questioning a $100M rocket requirement 16:40 - Circle what the customer pays for 18:12 - A garage door install in under 10 minutes 22:43 - Good, fast, and cheap: pick three 23:07 - The $350 click and 30,000 appointments 24:16 - Why be in the home at all? 27:08 - Automate last 30:19 - Network effects for local business 37:05 - The Jeff Wilke trunk-delivery story 39:19 - Training 200 technicians a month 43:02 - Equity for technicians 46:01 - Watching your money go to work 50:11 - The two-question performance review 53:08 - 168 hours and the six Fs 57:12 - How long will we live? 1:02:05 - The Ottoman Empire's mistake 1:04:23 - Bring your A game every day 1:06:03 - Where to find Jon 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  5. Sep 3

    Doing Whatever You Want, Is Keeping Your Business Small (Here's Why) | Mark C Winters

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Tommy sits down with Mark C. Winters, co-author of Rocket Fuel and author of the new book Visionary, to name the seat most founders never see: the integrator. They get into why four visionaries exist for every one integrator, why founders who sell rarely last a year, the 2017 hire that set Tommy free, and the one question every owner should answer before they ever think about selling. Get Mark's book Visionary ⟶ https://visionarybook.com Follow Mark C. Winters ⟶ https://markcwinters.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 00:43 - Mark's Origin Story 04:11 - Predictable Visionary Patterns 06:55 - Small Shops To $400M 08:20 - Is "Founder" A Risk? 09:40 - Why Founders Leave After The Sale 12:18 - Who Becomes The Integrator 16:10 - What Getting Stuck Looks Like 20:11 - Five Abilities To Break Ceilings 23:50 - Can Your Spouse Be The Integrator? 27:58 - The Seat Founders Can't See 31:15 - The Thankless Number Two 34:09 - The Three-Piece Puzzle 39:33 - The First Sign It's Failing 42:38 - Four Visionaries, One Integrator 43:34 - The Bottleneck At The Top 46:57 - The Ski Resort CEO 49:00 - How To Find Your Integrator 51:09 - The Hard Truth 55:01 - The One System To Install Now 1:02:40 - Would You Give It All Back? 1:08:48 - Where To Find Mark 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  6. Sep 2

    Own 15% Of Your Market Before You Even Think About A New One | Aaron & Zac

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Tommy Mello sits down with two returning guests: Aaron Gaynor, founder of Eco Plumbers, Electricians, and HVAC Technicians, fresh off crossing $100 million and pacing $113M this year, and Zac Dearing, co-founder of Mantel, the AI-powered sales platform behind some of the sharpest shopping data in home services. No rehashed stories, just what is working right now: why recruiting beats leads, the new hire who sold $1M of HVAC in his first month, the labor burden number every tech should know, why 60 to 70% of deals are still alive after you leave the home, the 15% market share rule that tells you when to grow, and the marketing math that separates maintaining from grow-grow. Follow Aaron Gaynor and Eco: https://geteco.com Follow Zac Dearing and Mantel: https://usemantel.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 01:03 - Aaron's $100M Milestone And The New Headquarters 06:23 - Where Homeowners Spend Their Decision Time 08:46 - Two Years On Mantel: Eco's Close Rate Now 10:37 - 69% Shop For Pricing Online And Most Find Nothing 12:23 - The Options Formula And The Sunday Effect 14:55 - Recruiting Beats Leads: Who Not How 17:09 - The New Hire Who Sold $1M In One Month 18:46 - Loyalty, Labor Burden, And The 24% Line 24:33 - The One Truck Exercise And What A Call Really Costs 29:01 - Private Equity, Labor, And Who Really Benefits 34:04 - What Contractors Actually Adopt In AI 35:43 - Charging More Than The Average Bear 42:27 - Sales Is Not A Dirty Word 44:53 - Shopping Beats Selling 49:33 - When Homeowners Actually Read Your Proposal 51:31 - Buy Or Build: The Greenfield Answer 56:30 - Marketing Math: Maintain, Grow, Or Grow Grow 01:00:21 - The 15% Rule: When To Enter A New Market 01:06:30 - Closer Hats, Next Missions, And Final Advice 01:12:40 - Stop Assuming The Deal Is Dead 01:16:09 - The Apollo 11 Close 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  7. Aug 27

    The "Day In Thirds" Schedule Burned-Out Owners Need To Steal | Danny Morel

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Danny Morel built a Southern California real estate machine he describes as $1B a year in sales with 400 agents, then answered no to happy, in love, and loving his work in the same breath. One night the questions he'd been avoiding caught up with him, and he walked away to teach entrepreneurs how to heal instead. He and Tommy Mello get into why the drive you brag about might be the thing to fix, the energy ladder from shame to enlightenment, the 4:30 AM lie all over your feed, and the mentor's rule that ran a billion-dollar company on 20 hours a week: split your day in thirds, delegate everything else, and never trade your peace for the next milestone. Get Danny's book Awaken Your Highest Self ⟶ https://www.amazon.com/Awaken-Your-Highest-Self-Stuck/dp/140199864X More from Danny ⟶ https://dannymorel.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 03:10 - The Billion-Dollar Empire 03:40 - Three Questions He Feared 04:58 - Tommy Asks Them Back 06:14 - Loving Yourself First 08:37 - Tommy Opens Up 10:14 - Why Enough Is Never Enough 13:33 - From Judgment To Healing 15:48 - "You Learned To Be Driven" 17:41 - Fear And Victim Consciousness 20:20 - The Energy Ladder 23:13 - Bob Marley And Vibration 25:26 - Purpose Isn't Doing 30:17 - The 4:30 AM Lie 32:25 - The 20-Hour Rule 33:00 - A Day In Thirds 36:24 - Game-Changing Advice 41:08 - Life Happens For You 42:31 - The Book 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

  8. Aug 25

    America's Top Sales Trainer Breaks Down The Perfect Service Call | Jeremy Miner

    🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Can your techs close like a doctor prescribes? Jeremy Miner, founder of 7th Level and creator of NEPQ, the largest B2C sales training company in the world, joins Tommy Mello to break down why customers say "let me think it over" to salespeople but never to their doctor, the five tonalities that make prospects persuade themselves, how to seed doubt without pressure, the four types of people (wingers, dabblers, know-it-alls, and the committed to mastery), and why you probably don't need more leads, just better conversations. They get into recruiting people with a chip on their shoulder, the train station rule for growing teams, and the watch-write-rehearse path to actually mastering a skill. Get Jeremy's NEPQ Black Book of Questions ⟶ text 480-637-2944 Learn more from Jeremy ⟶ https://7thlevelhq.com -- 🕐 TIMESTAMPS 🕐 -- 00:00 - Introduction 01:18 - Why "7th Level" 02:40 - The One Skill That Rules Everything 05:03 - The Buy-Back Lens 07:31 - Creating Demand From Nothing 08:41 - "How Often" Beats "Do You Ever" 10:30 - The Zero-Cancellation Concept 13:05 - The 5 Core Tones 16:55 - Could He Sell Anything? 22:14 - Sales FOR People, Not TO People 23:41 - The Doctor Status Flip 25:50 - Deframe, Then Reframe 27:22 - The 4 Types Of People 34:38 - The Chip On Your Shoulder 38:50 - You Don't Need More Leads 39:26 - The Train Station Rule 43:29 - Songs Vs. Books 45:10 - Watch, Write, Rehearse 49:35 - Hiring People With The Chip 55:30 - The Final Round 01:10:20 - The NEPQ Black Book 🚀 FREEDOM 2026 Get your Tickets Today! https://freedomevent.com Check Out My Social Media: Tiktok ⟶ https://www.tiktok.com/@officialtommymello Instagram ⟶ https://www.instagram.com/officialtommymello/ Facebook ⟶ https://www.facebook.com/thomasmello/

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4.7
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About

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.

Information

  • Creator
    Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist
  • Years Active
    2018 - 2026
  • Episodes
    509
  • Rating
    Explicit
  • Show Website
    The Home Service Expert Podcast

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