Principle of Hospitality

POH Network

Principle of Hospitality (POH) saw a gap in Australia’s hospitality industry — with a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network.

  1. Ep 298 — Darren Purchese on Bake Off AU, StudioKitchen and Building a Life in Food

    FEB 9

    Ep 298 — Darren Purchese on Bake Off AU, StudioKitchen and Building a Life in Food

    In this episode, Renee Buckingham sits down with renowned pastry chef, author, and Great Australian Bake Off judge, Darren Purchese. From a food-obsessed childhood in the UK to elite kitchens in London, Darren reflects on the unexpected journey that brought him to Australia and shaped an extraordinary career. Known for his work across The Great Australian Bake Off, MasterChef Australia, bestselling cookbooks, and now his creative platform StudioKitchen, Darren shares why pastry became his calling, and how precision, structure, and understanding why things work underpin everything he does. The conversation explores mentorship, specialisation versus versatility in modern hospitality, and how Darren has evolved beyond the restaurant to build a sustainable, creative life in food through teaching, storytelling, and digital influence. Thoughtful, generous, and grounded, this episode offers insight for chefs, creatives, and anyone building longevity in the hospitality industry. Guest info: @darrenpurchese studiokitchen.com.au / @lovestudiokitchen Connect with POH: principleofhospitality.com / @principle_of_hospitality For Brand Strategy, Design & Creative Support: principledesign.com.au / @principledesign A big thank you to Pay.com.au for sponsoring this episode and for their continued support of Australia’s hospitality industry. Pay.com.au, is a payment platform that rewards your business for doing what it already does every day: paying suppliers, rent, utilities and more. Learn more at Pay.com.au, today! Mentioned in this episode: Pay.com.au

    1h 3m
  2. Ep 297 - From Longevity to Virality: Inside Dilu Kulathungam’s Hospo Journey

    JAN 22

    Ep 297 - From Longevity to Virality: Inside Dilu Kulathungam’s Hospo Journey

    In this episode, host Renee sits down with Dilu Kulathungam, co-owner and creative behind Joy Cupcakes, Lulu & Me Cheesecakes and Chrystalla’s. Dilu reflects on her journey through hospitality, including the 15 years of success behind Joy Cupcakes and the rise of Lulu & Me Cheesecakes. Built around a pay-by-weight Basque cheesecake offering, the Collingwood space struck a chord quickly, gaining momentum online by doing something familiar in a quietly different way. The conversation also touches on Chrystalla’s, their newest restaurant, a concept shaped by comfort food and shared memory, and what it takes to build hospitality businesses that last. All three businesses are co-owned by twin pastry chefs Dilu and Jini, alongside Michael Diamandis, who supported the sisters from the outset in pursuing their passion for food. Guest info: lulu-me-cheesecakes / @luluandme_cheesekcakes @chrystallas_kitchen joycupcakes / @joycupcakes Connect with POH: principleofhospitality.com / @principle_of_hospitality For Brand Strategy, Design & Creative Support: principledesign.com.au / @principledesign A big thank you to Pay.com.au for sponsoring this episode and for their continued support of Australia’s hospitality industry. Pay.com.au, is a payment platform that rewards your business for doing what it already does every day: paying suppliers, rent, utilities and more. Learn more at Pay.com.au, today! Mentioned in this episode: Pay.com.au

    53 min
  3. Ep 296 – Building a Bagel Empire: Inside Benjamin Vaughan’s, Mile End Journey

    12/02/2025

    Ep 296 – Building a Bagel Empire: Inside Benjamin Vaughan’s, Mile End Journey

    In this episode, we sit down with Benjamin Vaughan, CEO and Co-Founder of Mile End Bagels, to unpack the story behind one of Melbourne’s most beloved bagel institutions. Ben shares his journey from launching a crepe stall at Melbourne Uni with a $5,000 credit card to building a cult-followed brand known for its Montreal-style bagels, strong culture, and unwavering commitment to quality. We dive into the realities of running and scaling a hospitality business, understanding your numbers, building a dedicated team, crafting a standout product, and navigating growth with intention. Ben also shares insights into Mile End’s menu development, customer experience philosophy, and his plans to expand into Sydney and Brisbane. A warm, honest conversation about creativity, resilience, and what it truly takes to build a brand that lasts.  Guest info: mile-end.com.au / @mile_end_bagels Connect with POH: principleofhospitality.com / @principle_of_hospitality For Brand Strategy, Design & Creative Support: principledesign.com.au / @principledesign A big thank you to Pay.com.au for sponsoring this episode and for their continued support of Australia’s hospitality industry. Pay.com.au, is a payment platform that rewards your business for doing what it already does every day: paying suppliers, rent, utilities and more. Learn more at Pay.com.au, today! Mentioned in this episode: Pay.com.au

    43 min
  4. Ep 294 - Legendary Pizza Craft & Business Philosophy with Johnny Di Francesco (part 2)

    04/22/2025

    Ep 294 - Legendary Pizza Craft & Business Philosophy with Johnny Di Francesco (part 2)

    In part 2 of this episode of the Principle of Hospitality podcast, host Leon Kennedy continues his insightful conversation with Johnny Di Francesco, founder of the internationally renowned 400 Gradi. Johnny dives deeper into how he's built effective systems for kitchen and floor operations, trained staff to deliver consistently authentic hospitality, and balanced his personal passion with tangible business success. They discuss the critical role of investing time and capital effectively, the transformative power of digital solutions in restaurant management and why structured checklists are essential for maintaining quality and consistency. This episode explores how Johnny successfully scales his operations without compromising quality, highlighting his belief in continuous improvement, clear processes and a strong mission-driven approach. Tune in for invaluable insights from one of the industry's most respected leaders. Key topics include: Systemising kitchen and floor operations for consistent qualityEffective training for authenticity and exceptional serviceBalancing passion with sustainable business successSmart investment of time and capitalLeveraging digital solutions and tools in restaurant managementThe importance of structured systems and checklists A must-listen for hospitality professionals and entrepreneurs seeking practical advice on scaling with integrity. Please find our guest information here: Website: https://400gradi.com.au/ Instagram: https://www.instagram.com/johnny.di.francesco/ https://www.instagram.com/400gradi_au Please find us here at POH: Website: https://principleofhospitality.com/ Instagram: https://www.instagram.com/principle_of_hospitality/

    1h 17m
5
out of 5
8 Ratings

About

Principle of Hospitality (POH) saw a gap in Australia’s hospitality industry — with a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network.