The Wireless Insiders

Cellular Repair School
  • 4.7 (13)
  • ENTREPRENEURSHIP
  • DAILY SERIES

These guys are serial entrepreneurs who find joy in sharing their experiences in the world of self development, business development and the forever growing cell phone and wireless repair industry. William Agnew (@wpagnew) and Joshua Gray (@joshgraylive) introduce themselves to the world via their podcast, and sometimes bring some super cool industry guests on to hang out too.

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  1. EPISODE 1

    AWJ Episode Season 2 Ep. 001 - Back For The First Time

    This episode of The Wireless Insiders: Ask Will+Josh is from a webinar by William Agnew and Joshua Gray from Cellular Repair School. They provide background on their experience starting in the cell phone device repair business in 2008, initially in retail stores and then expanding to enterprise contracts. They stepped back from training for several years to focus on a large LCD refurbishing contract with a major US carrier and learn the enterprise side of the repair business.  Now they see huge opportunity with increasing e-waste regulations and demand for affordable used devices, but there is a skills gap. So they have developed a virtual training system to provide verified skills and give students a competitive advantage in the marketplace. This episode covers the industry outlook, difficulties and problems hiring qualified staff, the importance of skills verification & validation, and introducing their new online program focused on advanced diagnostic and board-level repair skills which will help students capitalize on the growing market.

    29 min

  2. EPISODE 2

    S2E002: From the flea market to making a great living microsoldering from home

    Have you ever thought about fixing phones? Not just the simple stuff, but the really cool, complicated repairs that make people go "wow"? Well, there's a huge need for folks who can do just that, and it's a chance for you to do something amazing with your skills. We're diving into this topic thanks to an episode of "The Wireless Insiders" with Will (@williampagnew) and Josh (@joshgraylive), where they chat about the big opportunities waiting in the world of advanced phone repairs.  In this episode, they share the story of Tiff Chen, who went from fixing phones in her car to becoming a superstar in repairing complex phone problems and earns a fantastic living working from home. Tiff's adventure is super inspiring because it shows that with hard work and a bit of creativity, anyone can go from beginner to pro. She didn't have much money to start with but found ways to learn and grow her skills, proving that where there's a will, there's a way. The chat also touches on something called BER, which stands for Beyond Economical Repair. This is a fancy way of saying that sometimes companies think a phone is too broken to bother fixing. But here's where it gets interesting: for those willing to learn the tricks of the trade, there's a golden opportunity to fix what others can't or won't. Now, Tiff didn't just wake up one day knowing how to do all this. She started with easy stuff and worked her way up. The guys on the podcast stress how important it can be to begin with basic repairs before jumping into the deep end with the more advanced stuff. It's all about building a strong foundation first. The really cool part is that Tiff is now teaching others how to master these skills through a program that's all about making top-notch phone fixing accessible to more people. This means that if you're interested in getting into the game, there's a way to learn without breaking the bank. What this all boils down to is that advanced phone fixing is not just a job; it's a skill that can really change your life. It's about investing in yourself, being patient, and practicing a lot. Tiff's story shows us that with determination, anyone can make a name for themselves in the world of phone repairs. So, are you ready to start your journey in advanced phone fixing? It's an exciting world out there, full of opportunities to learn, grow, and maybe even start your own business. Remember, it's all about taking that first step and keeping on going, just like Tiff did. Jump into the fascinating world of advanced cell phone repairs & cell phone microsoldering and see where your skills can take you. It's a journey worth taking, and who knows? You might just be the next big thing in the world of tech repairs too.

    33 min

  3. EPISODE 18

    Episode 18 - Repair Right Revisited

    What does #REPAIRRIGHT really mean to Cellular Repair School?

    17 min

  4. EPISODE 19

    Episode 19 - The Buy Back Strategy

    In this Episode Marti talks about his revelation and new approach to utilizing the buy back strategy in his phone flipping business.

    31 min

  5. EPISODE 20

    Episope 20. Lets Talk Marketing!

    William and Cynthia discuss the importance of understanding paid marketing strategies.

    17 min

  6. EPISODE 21

    Episode 21. The godfather of cell phone repair Lamont Ward!

    The godfather of cell phone repair Lamont Ward!  William and Lamont talk the evolution of cell phone repair.

    34 min

  7. EPISODE 22

    Episode 22. What's Next? After The Pandemic.

    William and Marti talk about what the future of small business is going to potentially be like and what we should be doing to prepare ourselves for this new economy.

    27 min

  8. EPISODE 23

    Episode 23. - Scaling Up

    William and Marty talk about reinvesting your small profits to make bigger profits.

    34 min
See All Season 2 (8)

4.7
out of 5
13 Ratings

About

These guys are serial entrepreneurs who find joy in sharing their experiences in the world of self development, business development and the forever growing cell phone and wireless repair industry. William Agnew (@wpagnew) and Joshua Gray (@joshgraylive) introduce themselves to the world via their podcast, and sometimes bring some super cool industry guests on to hang out too.

Information

  • Creator
    Cellular Repair School
  • Episodes
    30
  • Seasons
    2
  • Rating
    Clean
  • Copyright
    © 2026 The Wireless Insiders
  • Show Website
    The Wireless Insiders