Beyond The Class: From Knowledge To Action

Chapman Foundation for Caring Communities
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Sustaining growth, deepening connections, and driving development.  This audiocast is designed for those ready to take action. It builds on the skills you learned in Chapman Foundation classes and inspires you to apply them. Each episode provides tools for listening, building trust, and intentional leadership. You'll hear alumni success stories and gain insights from CFCC facilitators. Every episode offers clear actions, direct challenges, and actionable takeaways to drive progress, with lessons that build upon one another. Prepare for lasting growth, impact, and results.  https://www.chapmancommunities.org/

  1. 4D AGO

    011-Replay & Retool: Understanding DISC - Part 2

    Some skills are worth revisiting. Some tools become more powerful each time you return to them.  In this episode of Beyond the Class, we continue our new Replay & Retool series — created to help Chapman Foundation alumni reconnect with foundational concepts and walk away with fresh, immediately actionable tools.  We're revisiting a conversation with Chief Program Officer Katie Trotter about two foundational DISC tendencies: S and C. These behavior styles shape how people communicate, and they remain one of the most-requested refreshers from alumni.  New Tools - Beyond The Class Toolkit: DISC (PDF)  This new downloadable tool is built to help you turn insight into action. Inside, you'll find:  The Platinum Rule Refresher – A look at how you can shift the way you treat others.  A Guided Team Conversation Outline - A simple 5–10-minute structure you can use in any meeting.  Reflection prompts and style‑flex insights that support personal growth and stronger relationship building.  Use it on your own, bring it to your team, or integrate it into regular check-ins. It's designed to fit wherever thoughtful communication is needed.  *CLICK HERE TO DOWNLOAD* CHAPTER MARKERS 1 - Replay & Retool: Series Introduction, New DISC Toolkit, & Episode Setup 2 - Why Focus on S and C? Blends, Pure Types & Setup – [02:32]   3 - Deep Dive on S: Purpose, People, Change & Overextensions – [03:37]   4 - Deep Dive on C: Perfection, Detail, Analysis Paralysis & Reality Check – [18:25]   5 - Recap: Core Needs & Fears of S and C – [29:12]   6 - New Tools & Takeaways: Reduce The Risk Framework, The Evidence First Script, & DISC Toolkit – [29:45] LEVEL UP OPPORTUNITY  Choose one person in your life with a strong S or C tendency. This week, try one of the new tips mentioned in the closing of the episode — use the Reduce The Risk Framework, The Evidence First Script, or a smaller moment of intentional style‑flexing. Pay attention to how the interaction shifts and build towards stronger, real connections.    KEY TAKEAWAYS  Style‑flexing isn't about changing who you are — it's about meeting others where they are.  Small, intentional shifts can lead to stronger, more meaningful interactions.    RELATED RESOURCES  Beyond the Class — 088 (Original Episode Replay)  BTC-TOOLKIT: DISC Self‑Reflection + Team Discussion Guide (Downloadable PDF)  CFCC Leads App — Learning Tools: Conversation Starters (Mobile Link Only)   We hope this episode helps you stay grounded, stay growing, and stay intentional.

    33 min

  2. FEB 3

    010-Replay & Retool: Understanding DISC - Part 1

    Some skills are worth revisiting. Some tools become more powerful each time you return to them.  In this episode of Beyond the Class, we introduce our new Replay & Retool series — created to help Chapman Foundation alumni reconnect with foundational concepts and walk away with fresh, immediately actionable tools.  We're revisiting a conversation with Chief Program Officer Katie Trotter about two foundational DISC tendencies: D and I. These behavior styles shape how people communicate, and they remain one of the most-requested refreshers from alumni.  New Tools - Beyond The Class Toolkit: DISC (PDF)  This new downloadable tool is built to help you turn insight into action. Inside, you'll find:  The Platinum Rule Refresher – A look at how you can shift the way you treat others.  A Guided Team Conversation Outline - A simple 5–10-minute structure you can use in any meeting.  Reflection prompts and style‑flex insights that support personal growth and stronger relationship building.  Use it on your own, bring it to your team, or integrate it into regular check-ins. It's designed to fit wherever thoughtful communication is needed.  *CLICK HERE TO DOWNLOAD* CHAPTER MARKERS 1 - Replay & Retool: Series Introduction & Why DISC Matters  2 - DISC Origins & Why We Use Extended DISC – [02:26]   3 - Deep Dive on D: Strengths, Overextensions & Communication Tips – [06:06]   4 - Deep Dive on I: Strengths, Overextensions & Communication Tips – [18:35]   5 - Recap: Core Needs & Fears of D and I – [29:04]   6 - New Tools & Takeaways: BLUF, Conversation Starters & DISC Toolkit – [29:38]   LEVEL UP OPPORTUNITY  Choose one person in your life with a strong D or I tendency. This week, try one of the new tips mentioned in the closing of the episode — a BLUF statement, a conversation starter, or a moment of intentional style‑flex. Pay attention to how the interaction shifts and build towards stronger, real connections.    KEY TAKEAWAYS  Style‑flexing isn't about changing who you are — it's about meeting others where they are.  Small, intentional shifts can lead to stronger, more meaningful interactions.    RELATED RESOURCES  Beyond the Class — 084 (Original Episode Replay)  BTC-TOOLKIT: DISC Self‑Reflection + Team Discussion Guide (Downloadable PDF)  CFCC Leads App — Learning Tools: Conversation Starters (Mobile Link Only)   We hope this episode helps you stay grounded, stay growing, and stay intentional.

    33 min
  3. 009-Your Role in Culture: Five Ways to Make an Impact

    12/09/2025

    009-Your Role in Culture: Five Ways to Make an Impact

    Culture isn't a department. It's a daily practice. In this episode of Beyond the Class, Misty Janks, CEO of the Chapman Foundation, returns to tackle a common misconception: that organizational culture belongs only to HR or leadership. Misty reminds us that culture is a lived experience shaped by every interaction—every email, meeting, and hallway conversation. She shares five actionable steps that anyone can take to make culture everyone's responsibility: Lead by example—model trust, respect, and accountability. Foster meaningful connections—because culture thrives on relationships, not just processes. Communicate with transparency and trust—and learn the four elements that make trust stick. Take ownership of problems and solutions—move from commentary to contribution. Recognize and reinforce positive behaviors—because people repeat what is appreciated. From connection questions to stay interviews, Misty shows how intentional actions—big and small—create a workplace where trust grows, and people feel they matter. LEVEL UP OPPORTUNITY: Pick one of these five steps and put it into action this week. Write it on a sticky note, set a reminder, and make it happen. Ownership starts with you. Creating a culture of accountability and trust is a cornerstone of our Caring Workplaces program and our foundational class, Our Community Transforms. Visit the link below to learn more. Note: You must be an alumnus of Our Community Listens to register for Our Community Transforms. RELATED RESOURCES: Beyond The Class - 006-Rebuilding Trust When You've Messed Up Beyond The Class - 005-How To Build An Ownership Mindset Our Community Transforms - Learn More BLOG: Organizational Culture: Everyone's Responsibility KEY TAKEAWAYS: Everyday actions, not just policies, shape culture. Everyone—not just HR or leadership—owns culture. Five steps: Lead by example, build connections, communicate with trust, take ownership, and recognize positive behaviors. Trust grows through competence, caring, commitment, and consistency. Appreciation drives repetition—recognize what's working. Small actions compound into cultural norms.

    18 min
  4. 008-Three Actionable Steps To Culture Change

    11/11/2025

    008-Three Actionable Steps To Culture Change

    Culture doesn't change by memo; it changes in singular moments.  In this episode of Beyond the Class, Misty Janks, CEO of the Chapman Foundation, joins us to demystify the concept of culture change. Drawing from behavioral psychology and real-world examples, Misty shares how meaningful transformation begins not with sweeping initiatives, but with intentional, everyday actions. She outlines three actionable steps that anyone can take to shape a healthier, values-driven workplace: Define and operationalize your values Provide feedback that shapes behavior Recognize and celebrate what's working From basketball free-throw contests to thumbnail reviews, Misty shows how even small interactions can reinforce culture. She reminds us that "people repeat what is appreciated" and that celebrating progress—not just perfection—is key to lasting change. LEVEL UP OPPORTUNITY: Choose one interaction this week and use it to model, reinforce, or recognize the culture you want to see. Creating a plan for your organization's culture is a key component of our third foundational class, Our Community Transforms, within our model for Caring Leadership and our Caring Workplaces program. Visit the link below to learn more. Note: You must be an alumnus of Our Community Listens to register for Our Community Transforms. RELATED RESOURCES: Caring Workplaces program BTC-007-How to Build a Coaching Culture Through Everyday Conversations Listen First Podcast-103–Dissecting Top Secret F.B.I. Statements Learn about Our Community Transforms BLOG Culture Change Feels Overwhelming—Here's Why It's Worth It and How to Start Today KEY TAKEAWAYS Culture change is about people, not policies. You don't need a perfect plan—just start with intention. Step 1: Make values visible and actionable. Step 2: Use feedback to reinforce and coach behavior. Step 3: Celebrate progress to fuel positive change. Appreciation drives repetition—recognize what's working. Anyone can lead culture change, regardless of title. One intentional moment can spark transformation.

    12 min
  5. 007-How to Build a Coaching Culture Through Everyday Conversations

    10/14/2025

    007-How to Build a Coaching Culture Through Everyday Conversations

    Culture doesn't shift through policy—it transforms through presence. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how a coaching-centered culture is built not through programs, but through everyday conversations. Katie shares that coaching culture starts with intention, not titles. It's about how we show up: listening with curiosity, asking thoughtful questions, and supporting ownership. She goes on to unpack how leaders and teammates can foster growth through small, meaningful interactions. Katie wraps up with six practical tips to help you start building a coaching culture today: Listen with curiosity  Use powerful questions wisely  Support ownership  Set clear goals  Make it safe to grow  Take one step at a time  Whether you're leading a team or supporting a colleague, this episode offers actionable insights to help you grow others with care and clarity. SKILL SNIPPET - FIVE REFLECTIVE LISTENING SKILLS: https://www.buzzsprout.com/2462065/episodes/16817640 005-HOW TO BUILD AN OWNERSHIP MINDSET - https://www.chapmancommunities.org/btc-005/ CONNECT WITH US: https://www.chapmancommunities.org/speaking-and-public-engagement/ BLOG: https://www.chapmancommunities.org/coaching-culture/ Coaching culture is a key component of our third foundational class, Our Community Transforms, within our model for Caring Leadership and our Caring Workplaces program. To learn more, visit https://www.chapmancommunities.org/partnerships/. Note: You must be an alumnus of Our Community Listens to register for Our Community Transforms.

    19 min
  6. 006-Rebuilding Trust When You've Messed Up

    09/16/2025

    006-Rebuilding Trust When You've Messed Up

    Leadership doesn't require perfection. It demands authenticity. In this episode, Katie Trotter, Chief Program Officer at the Chapman Foundation, explores how leaders can effectively rebuild trust after making mistakes. Katie shares that leadership is less about titles and more about influence, which is shaped through small, intentional actions that set the tone for those around us.  She introduces the concept of being chronically human, and points out that when leaders pretend to have it all together, they miss opportunities for genuine connection. The conversation dives into the value of learning from missteps, and Katie outlines a practical five-step process for repairing trust: Regulate emotions  Name the behavior  Identify better choices  Engage in conversation  Listen to understand  Whether you're managing a team or navigating personal relationships, this episode offers actionable insights to help you lead with intention and care.  --- CONNECT WITH US: https://www.chapmancommunities.org/speaking-and-public-engagement/ BLOG: https://www.chapmancommunities.org/rebuilding-trust-how-to-be-a-good-leader-even-when-you-mess-up/ --- Trust is a key component to our third foundational class, Our Community Transforms,* within our model for Caring Leadership and our Caring Workplaces program. To learn more, visit our Partnership page. *Note: You must be an alumnus of Our Community Listens to register for Our Community Transforms.

    22 min
  7. 005-How To Build An Ownership Mindset

    08/19/2025

    005-How To Build An Ownership Mindset

    Ever caught yourself thinking, "Why should I be the one to fix this?" or "That sounds like a YOU problem"? That flash of defensiveness might feel natural, but it could be blocking a chance to grow, connect, and lead more effectively. In this episode of Beyond the Class, Katie Trotter, Chief Program Officer at the Chapman Foundation for Caring Communities, explores the ownership mindset. This approach invites leaders to ask, "What part can I own?" even when the situation feels mostly out of their control. Katie introduces the idea of "the gap." The space between what happens and how we choose to respond. It's in this space that leaders can shift from blame to responsibility, from frustration to curiosity, and from reaction to reflection. Through real-life stories and practical tools, Katie unpacks how small shifts in ownership can build trust, strengthen teams, and create psychological safety. You'll learn how to: Recognize the difference between blame and responsibility Use reflection to respond with intention Ask questions that move conversations forward Build trust through consistent, small acts of ownership Create space for growth even when things go wrong  If you're ready to shift from defensiveness to development in your leadership journey, this episode offers the practical guidance and actionable steps to get started today.  If you're interested in exploring these concepts further, check out Our Community Serves, a two-day class on mindsets that help shift from a me-centric to a we-centric culture at https://www.chapmancommunities.org/learn-to-connect/

    23 min
  8. 004-Mastering Emotional Catalysts

    07/22/2025

    004-Mastering Emotional Catalysts

    Emotions aren't problems to solve—they're messengers revealing what we truly need. In this episode of Beyond the Class, CFCC CEO and organizational psychologist Misty Janks explores how emotional intelligence (EI) transforms relationships, decision-making, and leadership. The conversation begins around Daniel Goleman's five components of emotional intelligence: Self-awareness Self-regulation Motivation Empathy Social skills These aren't just abstract ideas—they're practical tools that shape how we show up in every interaction. Misty explains how emotional catalysts—specific events that trigger strong emotional responses—can uncover our values and unmet needs. Whether it's frustration pointing to a need for clarity or anxiety signaling a desire for safety, emotions guide us toward more profound understanding. Listeners will gain three actionable strategies for managing emotional catalysts: Identify your triggers—both positive and negative. Pause before reacting—interrupting automatic responses and allowing space for thoughtful action. Reframe challenges by viewing emotional moments as opportunities for growth. The impact of emotional intelligence goes far beyond the workplace. Leaders with high EI foster cultures of trust, adaptability, and psychological safety, while individuals experience less stress and deeper, more fulfilling relationships. Whether you're leading a team, navigating family dynamics, or simply striving to show up more intentionally, this episode offers practical wisdom for turning emotional awareness into your greatest strength. 👉 READ THE BLOG 👉 Visit https://www.chapmancommunities.org/ to learn more about bringing emotional intelligence to your organization.

    24 min
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4.8
out of 5
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About

Sustaining growth, deepening connections, and driving development.  This audiocast is designed for those ready to take action. It builds on the skills you learned in Chapman Foundation classes and inspires you to apply them. Each episode provides tools for listening, building trust, and intentional leadership. You'll hear alumni success stories and gain insights from CFCC facilitators. Every episode offers clear actions, direct challenges, and actionable takeaways to drive progress, with lessons that build upon one another. Prepare for lasting growth, impact, and results.  https://www.chapmancommunities.org/

Information

  • Creator
    Chapman Foundation for Caring Communities
  • Years Active
    2018 - 2026
  • Episodes
    148
  • Rating
    Explicit
  • Copyright
    © 2026 Beyond The Class: From Knowledge To Action
  • Show Website
    Beyond The Class: From Knowledge To Action