The Mortgage AI Podcast

Frazier

The Mortgage AI Podcast is a show for lenders, mortgage brokers, loan officers, and operators who want to leverage AI for growth instead of fearing it. Join Jason Frazier for episodes that dive into the tools, strategies, and honest conversations about AI implementation in the mortgage space. We cut through the hype and nonsense to focus on what's actually working today and what you need to know tomorrow. The Mortgage AI Podcast is presented by DIFRNT Coaching and is sponsored by MortgageCon

  1. Sep 9

    Jason Kindler: Stop Playing With AI and Start Building With It | MAP Ep. 2

    Send us Fan Mail How Jason Kindler Uses AI to Create Real Leverage in Mortgage In the first guest episode of the Mortgage AI Podcast, Frazier interviews mortgage broker owner and producing LO Jason Kindler of First Coast Mortgage Funding (400–500M annually) about what the mortgage industry misunderstands about AI and how to use it for real business leverage. Jason says most people still see AI as prompting for images, are distracted by shiny objects, or are afraid to dabble, and he emphasizes starting with a clear objective. He shares practical use cases: building value-first tools to attract realtors (like a headshot/thumbnail generator and marketing tools for new construction agents), creating operational efficiencies such as an email/notification digest, and developing an AI loan officer assistant to automate borrower communication and document work. They discuss how fast tools are evolving, why “Claude vs ChatGPT” debates are noise, and why communication and relationships become more valuable as AI advances. 00:00 Welcome and First Guest 01:14 Meet Jason Kindler 02:40 AI Misconceptions and Fear 04:20 From Prompts to Leverage 06:44 Using AI for Marketing 10:17 Start Date and Tool Hopping 11:42 Building Realtor Value Apps 14:48 Operational Wins and Cash Flow 16:07 AI Tools Evolving Fast 19:16 Vibe Coding and ROI Focus 21:58 Tool Overload Reality 24:25 Start Small With AI 25:48 Best ROI Automations 29:25 Record Everything Workflow 30:55 Rapid Fire AI Takes 35:03 Next Steps And Wrap Connect with Jason Kindler Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO

  2. Sep 1

    Stop Paying $40 for a $1 Bill! | MAP Ep. 1

    Send us Fan Mail Stop Paying $40 to Win $1: Avoid Rent-Seeking With AI in Mortgage In the first episode of the Mortgage AI Podcast, Frazier introduces the transition from the MLO Project to the Mortgage AI Podcast and explains his goal of helping loan officers use AI to create real leverage, not just surface-level hype.  He shares a game-theory example from economist Martin Shubik’s 1971 “$1 bill auction,” where rational bidding escalates until people pay far more than the prize a dynamic described as rent-seeking: spending time, money, energy, and effort to chase a reward that can’t justify the cost.  Frazier warns that many loan officers are doing this with AI tools and subscriptions without clear ROI or customer demand, citing an example of a loan officer whose production declined despite heavy automation efforts. He urges a strategy-first approach, often starting simply with ChatGPT, and previews next episode guest Jason Kindler. 00:00 Welcome to Mortgage AI 00:40 Podcast Mission and Guests 01:23 The 40 Dollars for 1 Dollar Idea 02:26 The Dollar Auction Explained 05:04 Why We Refuse to Lose 06:24 Rent Seeking and AI Hype 08:09 ROI Over Shiny Tools 11:56 AI Moves Fast Stay Focused 13:02 Simple Stack Start with ChatGPT 14:42 Sponsors and Listener Feedback 15:46 Closing and Next Episode Article mentioned in podcast Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO

  3. Aug 20

    Cheap & Easy Leads Are a Myth | Ep. 65

    Send us Fan Mail Google Ads are not dead. But the cheap-lead fantasy needs to be. Michael and Frazier dig into the real state of Google Ads, search intent, and mortgage lead generation in today’s market. This episode picks up right after the “Be the Answer” conversation and looks at the other side of the same coin: paid search, consumer-direct funnels, and what actually makes a lead worth chasing. Michael breaks down what has changed since the low-cost lead days, why cost per lead is one of the most misleading numbers in mortgage marketing, and how personalization, landing page consistency, and follow-up strategy can make or break a campaign. Because a $3 lead that never converts is not a deal. It is a distraction. And if your funnel does not match the promise that got someone to click in the first place, you are paying for attention you are not ready to convert. What You’ll Learn Why Google Ads are still valuable, but harder than they used to beHow lead costs have changed from the early consumer-direct days to nowWhy landing page conversion rate matters just as much as cost per clickHow personalization can lower cost per lead and improve response ratesWhy intent matters more than raw lead volumeWhat questions LOs should ask before hiring a lead gen partnerReal Talk Quotes: “The timeless principle of consumer direct is making sure you’re giving the same experience from top to bottom of funnel.”“Cost per lead means diddly squat to me.”“Intent is everything in mortgage lead generation.”“I could get you 50 cent leads today. They’re all going to be shit.”“If they don’t communicate any expectations, that’s probably a red flag.”Tactical Takeaways ✅ Make sure your ad, landing page, follow-up, and offer all match the same message ✅ Stop judging lead programs by cost per lead alone ✅ Focus on intent, quality, and cost per closed loan ✅ Improve landing page conversion before blaming the ad platform ✅ Use personalization in both the landing page and follow-up experience ✅ Ask any agency what they expect from you in order to make the campaign successful The Big Idea Cheap leads are not the goal. Closed loans are the goal. Too many loan officers get distracted by the headline number and ignore the things that actually matter: IntentConversionFollow-upFunnel consistencyCost per customerGoogle Ads still work. But they only work when the entire system is built to convert the person who clicked. The Reality Check The market is already hard. Why make it harder by: Buying low-intent leads because they look cheapSending traffic to generic mortgage pagesIgnoring the follow-up experience after the form fillA lead is not just a name, email, and phone number. It is a person who clicked for a reason. Your job is to continue that conversation. Match the message. Respect the intent. Track the real cost. Find out more at Empower LO

  4. Aug 13

    Become The Answer or Become Irrelevant | Ep. 64

    Send us Fan Mail The old internet rewarded people who knew how to get found. The new one is going to reward the people who become the answer. Frazier and Michael are back on the MLO Project, and they are coming in direct, tactical, and very clear on where mortgage content is headed next. The conversation centers on Frazier’s shift toward helping loan officers become the answer in their local markets, not just another name trying to rank, post, or compete with the biggest players online. For years, loan officers played in the search economy. Google something. Scroll through results. Click around. Hope the answer is somewhere in the mess. But AI is changing that behavior. Consumers are not just searching anymore. They are asking better questions and expecting direct answers. And if your content is not structured to answer those questions, you are already playing the old game. This episode breaks down what the “answer economy” means, why hyperlocal content matters, how AEO is different from traditional SEO, and why loan officers have a real land grab opportunity right now if they move before everyone else catches up. Because you are not going to outspend Zillow, Rocket, Redfin, or the bigs. But you can out-answer them. What You’ll Learn Why the internet is shifting from the search economy to the answer economyWhy loan officers need to answer real consumer questions, not just post generic mortgage contentHow hyperlocal blogs can create organic leads without being directly mortgage-relatedWhy AEO and SEO are connected, but not the same thingHow structured question-and-answer content helps both Google and AI understand your authorityWhy this is a “time machine moment” for LOs who want to build local authority earlyReal Talk Quotes: “You need to be the answer.”“You are not going to outspend Zillow.”“You’re not going to outgeneralize them.”“This is a land grab opportunity.”“Don’t talk yourself out of this opportunity.”Tactical Takeaways ✅ Stop creating generic mortgage content that tries to compete with everyone ✅ Build content around specific questions buyers and movers are already asking ✅ Use AI research tools to uncover hyperlocal questions in your market ✅ Structure your blogs around direct answers, FAQs, and internal linking ✅ Think beyond mortgage topics and become a trusted local authority ✅ Move now while most loan officers are still stuck in old-internet content strategy The Big Idea Search is not dead. But search is changing. Consumers do not want more results. They want the answer. And the loan officers who understand that shift early will have a massive advantage. Not because they have the biggest budget. Because they are creating the clearest, most useful answers in their market. The Reality Check The market is already hard. Why make it harder by: Playing the same content game as everyone elsePosting generic loan program content nobody is searching forWaiting until the big companies dominate this space tooThe opportunity is not to become louder. It is to become more useful. Answer the questions. Own the local market. Build authority before everyone else realizes what is happening. Find out more at Empower LO or BrokerFuel. Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO MAP is presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO

  5. Jun 11

    Leverage and Not AI, Is The REAL Strategy For Brokers w/Chris Nielson | Ep. 63

    Send us Fan Mail AI is moving fast. Most mortgage teams are still trying to figure out what actually matters. Frazier and Michael sit down with Chris Nielson at the High Table Mastermind in Myrtle Beach to talk about the real role of AI inside a broker business. Not the hype. Not the buzzwords. The actual use cases that buy back time, simplify operations, and help LOs focus on revenue-producing work. Chris breaks down how his team is using technology to create an unfair advantage, from AI-assisted business plans to open house tools, better follow-up systems, and more consistent customer experiences. Because the win is not replacing people with AI. It is removing the busy work so your people can do the human work better. What You’ll Learn Why AI should be used to buy back time, not replace relationshipsHow Chris Nielson is using technology to give LOs an unfair advantageWhy the human element still matters most in mortgageHow AI can change operations without eliminating the need for great peopleWhy leaders should build tools around proven business needs, not random ideasHow Chris is using AI to create open house tools, business plans, and better customer experiencesReal Talk Quotes: “Don’t kill yourself learning technology. Just be ready for the technology that’s coming your way.”“I’m using AI in our business to basically buy back our time.”“You can’t lose the human element of it.”“If it’s something beneath my personal hourly wage, that’s not a money-making activity.”“We’re using AI to build tools to solve problems.”Tactical Takeaways ✅ Use AI to remove busy work so your team can focus on higher-value conversations ✅ Do not automate the parts of the business that require trust, empathy, and human connection ✅ Look for tasks that drain time but do not need a human touch ✅ Build tools around real problems your team faces every day ✅ Give LOs simple technology they can actually use instead of forcing them to become developers ✅ Use AI to create consistency across the customer experience from lead to close The Big Idea AI is not the strategy.Leverage is the strategy.The winning teams are not trying to turn every LO into a coder.They are using technology to remove friction, tighten the process, and give their people more time to do the work that actually creates revenue.Better tools only matter if they help your team execute better.The Reality Check The market is already hard. Why make it harder by: Letting your team drown in busy workChasing tools without a clear business problemAutomating the human parts of the loan processAI will not save a broken business model. But it can make a strong one faster, cleaner, and more consistent. Stop chasing every tool. Start building real leverage. Find out more at Empower LO or BrokerFuel. Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO MAP is presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO

  6. May 28

    Messy and Compliance Do Not Work Well Together w/Jim Bell | Ep. 62

    Send us Fan Mail This one is for every broker owner who thinks compliance is something they can deal with later. Frazier and Michael sit down with Jim Bell, the guy who helps brokers handle the stuff most people want to avoid: 👉 Licensing 👉 Compliance 👉 Call reports 👉 State exams 👉 Information security And Jim makes one thing very clear. Compliance does not have to be scary. But ignoring it absolutely can be. This episode breaks down what state regulators are looking at right now, why messy data can turn into a real problem, how security is becoming a bigger focus, and why broker owners need actual processes instead of random policies sitting in a folder somewhere. Because when the examiner shows up, “I thought we had that handled” is not a strategy. What You’ll Learn Why compliance should have a process just like your loan filesWhat state exams are focusing on right nowWhy call report errors are creating problems for brokersHow advertising, rate posts, and social media can trigger compliance issuesWhy information security is becoming a bigger deal in mortgageWhat broker owners need to know about offshore VAs and data accessReal Talk Quotes: “Compliance does not have to be super scary.”“You need to do the same thing for compliance that you do for the perfect loan process.”“It’s not enough to have a policy. You have to prove you are following it.”“If a state does not say no, that does not automatically mean they are saying yes.”“Hopefully today is the worst I’ll ever be.”Tactical Takeaways ✅ Build a repeatable compliance process for every file, not just your loan process ✅ Keep your call report data clean, organized, and easy to verify ✅ Review your advertising before posting rates, products, or fee-related claims ✅ Put real information security policies in place, then test and document them ✅ If you use offshore VAs, make sure data access, security, and monitoring are covered ✅ Align with your CPA, attorney, and compliance team before making risky compensation decisions The Big Idea Compliance is not the enemy.Disorganization is.Most broker owners do not get into trouble because they are trying to do the wrong thing.They get into trouble because they never built the process to prove they are doing the right thing.And when the state asks for proof...Your intentions do not matter nearly as much as your documentation.The Reality Check The market is already hard. Why make it harder by: Ignoring compliance until exam seasonPosting ads without proper disclosuresLetting sensitive borrower data move without controlsA written policy does not protect you if no one follows it. A clean process does. Better systems. Cleaner documentation. Fewer surprises. Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO MAP is presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO

  7. May 14

    The Real Cost of Tool Hopping & Half-Assing Your Platforms | Ep. 61

    Send us Fan Mail This one is going to make a few LOs uncomfortable. Frazier and Michael are calling out one of the quietest money leaks in the mortgage business: 👉 Buying tools you don’t fully use 👉 Switching platforms before building a process 👉 Confusing activity with progress 👉 Building “solutions” that don’t actually create revenue Because here’s the truth: A new CRM will not fix a lack of discipline. A custom-built AI tool will not fix weak follow-up. And spending your weekend vibe coding a calculator does not matter if your pipeline is starving. This episode breaks down the real cost of tool hopping, half-learning platforms, and chasing every new tech trend before you have built roots in the system already sitting in front of you. What You’ll Learn Why switching tools usually exposes a process problem, not a platform problem  How top producers build roots inside the systems they already use  Why “I only use 40% of it” is not a reason to jump to something new  How to measure whether a tech project is actually worth your time  Why vibe coding can become a distraction for producing loan officers  How AI is getting easier without requiring every LO to become a developer Real Talk Quotes: “If it’s easy for you to switch tools, you probably never put roots down.”  “You’re probably paying for something right now that you don’t use.”  “What makes you think the next CRM is going to change your behavior?”  “The math does not freaking math.”  “If you are a producing originator trying to get more business in the door, vibe coding is a waste of time.” Tactical Takeaways ✅ Audit what you are already paying for before buying another platform  ✅ Commit to one system long enough to actually build a process around it  ✅ Spend focused time learning the tool before blaming the tool  ✅ Calculate the real hourly cost before building something just to save a few dollars  ✅ Use AI to create leverage, not another excuse to avoid prospecting  ✅ Protect your revenue-generating time: calls, follow-up, referrals, and conversion The Big Idea The next tool is not the breakthrough. The breakthrough is using one tool well enough to build a real system. Most LOs are not stuck because the software is broken. They are stuck because they keep starting over. The Reality Check The market is already hard. Why make it harder by: Buying tools without using them  Switching platforms every few months  Calling distraction “innovation” You do not need another login. Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO MAP is presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO

4.7
out of 5
32 Ratings

About

The Mortgage AI Podcast is a show for lenders, mortgage brokers, loan officers, and operators who want to leverage AI for growth instead of fearing it. Join Jason Frazier for episodes that dive into the tools, strategies, and honest conversations about AI implementation in the mortgage space. We cut through the hype and nonsense to focus on what's actually working today and what you need to know tomorrow. The Mortgage AI Podcast is presented by DIFRNT Coaching and is sponsored by MortgageCon

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