98 episodes
The Dental Practice Fixers Podcast Featuring Secret Shopper Calls to Dental Offices Dr. Richard Madow
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- Business
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4.9 • 54 Ratings
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For thirty years Dr. Richard Madow has been helping dentists reach levels of success they never before imagined. Through his inspirational speaking, coaching, new patient programs, and much more, Dr. Madow is known as a Key Opinion Leader in the profession. As one of the founders of TBSE (The Best Seminar Ever), one of the most popular dental conferences in history, Dr. Madow is no stranger to motivating docs and team members to great success and happiness. His podcast, "The Dental Practice Fixers," is the latest project and is turning out to be dentistry's most exciting and informative practice-building show. Thanks for being here!
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Ten Things You Should NEVER Say To A Dental Patient!
In this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we reveal ten things you should never say to a patient (we've probably all said them!) and what to say instead.
Plus we have a very special announcement and are back with our mystery shopper calls!!
**** On Friday June 14th we'll be presenting a full day session of our latest and greatest course: ****
"How To Provide A Memorable Patient ExperienceIn YOUR Practice!"
CLICK HERE TO REGISTER OR LEARN MORE!
1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter
When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!
2 – Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123
3 – Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!) www.madow.com/calendar
4 – Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call! www.madow.com/save
5 – Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money! www.madow.com/gold
6-Read our blogs to learn something new, to be entertained, and to discover practice mangement tips to improve your practice and your life. madow.com/coaches-corner -
How To Find and Hire the Best Team Members!
Finding and hiring great team members is one of the biggest issues in dentistry. On today's episode of The Dental Practice Fixers, Dr. Richard Madow will reveal some unique ways to find fantastic team members that you probably have never even thought of!
Plus we'll tell you about two new educational opportunities you DO NOT want to miss!
Here are some very important and easy ways to help enhance your practice and your life!
**** Register for our complimentary webinar on Wednesday, March 27th **** www.madow.com/dozen
“The Dirty Dozen: How To Answer The Most Difficult Patient Questions!”
1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter
When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!
2 – Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123
3 – Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!) www.madow.com/calendar
4 – Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call! www.madow.com/save
5 – Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money! www.madow.com/gold
6-Read our blogs to learn something new, to be entertained, and to discover practice mangement tips to improve your practice and your life. madow.com/coaches-corner -
Schedule More New Patients NOW!
Schedule more new patients NOW! In this episode of The Dental Practice Fixers Featuring Mystery Shopper Calls, Dr. Richard Madow reveals a simple system that will get potential new patients off the phone and right into the appointment book!
Here are some very important and easy ways to help enhance your practice and your life!
1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter
When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!
2 – Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123
3 – Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!) www.madow.com/calendar
4 – Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call! www.madow.com/save
5 – Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money! www.madow.com/gold
6-Read our blogs to learn something new, to be entertained, and to discover practice mangement tips to improve your practice and your life. madow.com/coaches-corner -
How To Answer The Most Typical New Patient Questions!
On today's podcast we asked a very unlikely source for a list of the questions a potential new dental patient should ask. Do you know how to answer them? Are they answered on your website? We went through them one by one and provided some great answers and food for thought. Yum!
Then our mystery shopper had a little issue with last-minute cancellations. See how he got treated on the phone!
Here are some very important and easy ways to help enhance your practice and your life!
1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter
When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!
2 – Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123
3 – Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!) www.madow.com/calendar
4 – Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call! www.madow.com/save
5 – Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money! www.madow.com/gold
6-Read our blogs to learn something new, to be entertained, and to discover practice mangement tips to improve your practice and your life. madow.com/coaches-corner -
Transform The Difficult Patient!
Difficult patients can be frustrating, annoying, manipulative, hostile, and litigious. But fear not - on this episode of The Dental Practice Fixers Podcast Featuring Mystery Shopper Calls, we've got a great step-by-step system to transform the toughest patients into those who become beacons for the practice!
Then on the mystery shopper calls we do something that may have you barking up the wrong tree. You gotta hear them!
Here are some very important and easy ways to help enhance your practice and your life!
1 – Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter
When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!
2 – Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123
3 – Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!) www.madow.com/calendar
4 – Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call! www.madow.com/save
5 – Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money! www.madow.com/gold
6-Read our blogs to learn something new, to be entertained, and to discover practice mangement tips to improve your practice and your life. madow.com/coaches-corner -
Hair, Skin, Feet, Teeth…Can Improve Your Practice!
What do hair, skin, and feet have to do with improving your dental practice? A lot - and you will find out why on today's episode of The Dental Practice Fixers Podcast featuring Mystery Shopper Calls! Dr. Richard Madow hosts this podcast for dentists and team members.
Here are some very important and easy ways to help enhance your practice and your life!
1 - Sign up for our e-newsletter. It’s filled with up-to-date practice building tips, event announcements, and more! www.madow.com/newsletter
When you sign up for the newsletter, you are automatically enrolled in our drawings for your own personal Dental Practice Fixers coffee mug!!
2 - Meet up with us in our private FACEBOOK group to continue the discussion: https://www.facebook.com/groups/dentalplace123
3 - Schedule time on Dr. Rich’s personal calendar to discuss any practice issues or ways to improve! (This is for practice-owning dentists only!) www.madow.com/calendar
4 - Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call! www.madow.com/save
5 - Get the absolute most for your dental scrap with Southern Dental Refining. Deal directly with the owner, cut out middlemen and salespeople, and get some real mailbox money! www.madow.com/gold
Customer Reviews
Excellent podcast for dental offices
I am the dental office manager for my husband, who is the one and only dentist in our practice. He actually introduced me to your podcast and WOW have I learned so much about answering patient questions on the phone and getting them on the schedule! Thank you thank you for putting this great content out there for us. Seriously, this podcast is one of my favs!
Great show, look forward to the secret shopper calls
Always a nice treat once a week to listen to Richard do those great secret shopper calls. It blows my mind at how bad these offices answer phones. I’ve used a few episodes to help train my own dental team. Thanks for all you do for dentistry!
Excellent!!
Excellent!!