Higher Ed AV Podcast with Joe Way

Joe Way

Podcast dedicated to building the AV/IT tech manager community in higher education through discussions on classroom technology and audiovisual support.

  1. 4d ago

    372: Best of #EDUCAUSE26

    The Higher Ed AV Podcast went on the road to #EDUCAUSE26 in Denver, Colorado, with three special “Live from #EDUCAUSE26” episodes and "Best of #EDUCAUSE26" recorded directly on the show floor at the HETMA booth. Joe capturing the conversations, ideas, and energy happening in real time through commentary and attendee quick-hit interviews. Each episode brings together voices from across higher education to explore the trends, challenges, and innovations shaping our campuses right now, including those who work in AV, cybersecurity, organizational partnerships, enterprise, and more. 369: Live from #EDUCAUSE26 - Part 1 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: John Palaszynski, Gude Systems Guest: Amy Moore, SUNY & University at Buffalo Guest: Megan Duncan-Jones, California State University, Northridge Guest: Ron Epstein, Epiphan Video Guest: Jay Lyons, Logitech Producer: Chris Kelly, Creighton University & Higher Ed AV Media 370: Live from #EDUCAUSE26 - Part 2 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Erin Maher-Moran, Johns Hopkins University & HETMA Guest: Katherine Carney, 1EdTech Guest: Andrew Sedillo, New Mexico State University Global Campus Guest: Roberto Colon, Epson Guest: Leah Lang, EDUCAUSE Guest: Kim Arnold, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 371: Live from #EDUCAUSE26 - Part 3 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Ryan Gray, Yavapai College & Higher Ed AV Media Commentary: EDUCAUSE Top 10 Guest: Teddy Murphy, University of Pikeville & HETMA Guest: Gentry Seely, Rapid7 Guest: Mark McCormack, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 372: Best of #EDUCAUSE26 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Calvin Thorbourne III, Emory University Guest: Max McKenna, National Cybersecurity Alliance Guest: Dan Gohl, HP Guest: Mark Smith, CDW Producer: Chris Kelly, Creighton University & Higher Ed AV Media

  2. 4d ago

    371: Live from #EDUCAUSE26 - Part 3

    The Higher Ed AV Podcast went on the road to #EDUCAUSE26 in Denver, Colorado, with three special “Live from #EDUCAUSE26” episodes and "Best of #EDUCAUSE26" recorded directly on the show floor at the HETMA booth. Joe capturing the conversations, ideas, and energy happening in real time through commentary and attendee quick-hit interviews. Each episode brings together voices from across higher education to explore the trends, challenges, and innovations shaping our campuses right now, including those who work in AV, cybersecurity, organizational partnerships, enterprise, and more. 369: Live from #EDUCAUSE26 - Part 1 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: John Palaszynski, Gude Systems Guest: Amy Moore, SUNY & University at Buffalo Guest: Megan Duncan-Jones, California State University, Northridge Guest: Ron Epstein, Epiphan Video Guest: Jay Lyons, Logitech Producer: Chris Kelly, Creighton University & Higher Ed AV Media 370: Live from #EDUCAUSE26 - Part 2 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Erin Maher-Moran, Johns Hopkins University & HETMA Guest: Katherine Carney, 1EdTech Guest: Andrew Sedillo, New Mexico State University Global Campus Guest: Roberto Colon, Epson Guest: Leah Lang, EDUCAUSE Guest: Kim Arnold, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 371: Live from #EDUCAUSE26 - Part 3 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Ryan Gray, Yavapai College & Higher Ed AV Media Commentary: EDUCAUSE Top 10 Guest: Teddy Murphy, University of Pikeville & HETMA Guest: Gentry Seely, Rapid7 Guest: Mark McCormack, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 372: Best of #EDUCAUSE26 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Calvin Thorbourne III, Emory University Guest: Max McKenna, National Cybersecurity Alliance Guest: Dan Gohl, HP Guest: Mark Smith, CDW Producer: Chris Kelly, Creighton University & Higher Ed AV Media

  3. 4d ago

    370: Live from #EDUCAUSE26 - Part 2

    The Higher Ed AV Podcast went on the road to #EDUCAUSE26 in Denver, Colorado, with three special “Live from #EDUCAUSE26” episodes and "Best of #EDUCAUSE26" recorded directly on the show floor at the HETMA booth. Joe capturing the conversations, ideas, and energy happening in real time through commentary and attendee quick-hit interviews. Each episode brings together voices from across higher education to explore the trends, challenges, and innovations shaping our campuses right now, including those who work in AV, cybersecurity, organizational partnerships, enterprise, and more. 369: Live from #EDUCAUSE26 - Part 1 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: John Palaszynski, Gude Systems Guest: Amy Moore, SUNY & University at Buffalo Guest: Megan Duncan-Jones, California State University, Northridge Guest: Ron Epstein, Epiphan Video Guest: Jay Lyons, Logitech Producer: Chris Kelly, Creighton University & Higher Ed AV Media 370: Live from #EDUCAUSE26 - Part 2 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Erin Maher-Moran, Johns Hopkins University & HETMA Guest: Katherine Carney, 1EdTech Guest: Andrew Sedillo, New Mexico State University Global Campus Guest: Roberto Colon, Epson Guest: Leah Lang, EDUCAUSE Guest: Kim Arnold, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 371: Live from #EDUCAUSE26 - Part 3 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Ryan Gray, Yavapai College & Higher Ed AV Media Commentary: EDUCAUSE Top 10 Guest: Teddy Murphy, University of Pikeville & HETMA Guest: Gentry Seely, Rapid7 Guest: Mark McCormack, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 372: Best of #EDUCAUSE26 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Calvin Thorbourne III, Emory University Guest: Max McKenna, National Cybersecurity Alliance Guest: Dan Gohl, HP Guest: Mark Smith, CDW Producer: Chris Kelly, Creighton University & Higher Ed AV Media

  4. 4d ago

    369: Live from #EDUCAUSE26 - Part 1

    The Higher Ed AV Podcast went on the road to #EDUCAUSE26 in Denver, Colorado, with three special “Live from #EDUCAUSE26” episodes and "Best of #EDUCAUSE26" recorded directly on the show floor at the HETMA booth. Joe capturing the conversations, ideas, and energy happening in real time through commentary and attendee quick-hit interviews. Each episode brings together voices from across higher education to explore the trends, challenges, and innovations shaping our campuses right now, including those who work in AV, cybersecurity, organizational partnerships, enterprise, and more. 369: Live from #EDUCAUSE26 - Part 1 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: John Palaszynski, Gude Systems Guest: Amy Moore, SUNY & University at Buffalo Guest: Megan Duncan-Jones, California State University, Northridge Guest: Ron Epstein, Epiphan Video Guest: Jay Lyons, Logitech Producer: Chris Kelly, Creighton University & Higher Ed AV Media 370: Live from #EDUCAUSE26 - Part 2 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Erin Maher-Moran, Johns Hopkins University & HETMA Guest: Katherine Carney, 1EdTech Guest: Andrew Sedillo, New Mexico State University Global Campus Guest: Roberto Colon, Epson Guest: Leah Lang, EDUCAUSE Guest: Kim Arnold, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 371: Live from #EDUCAUSE26 - Part 3 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Ryan Gray, Yavapai College & Higher Ed AV Media Commentary: EDUCAUSE Top 10 Guest: Teddy Murphy, University of Pikeville & HETMA Guest: Gentry Seely, Rapid7 Guest: Mark McCormack, EDUCAUSE Producer: Chris Kelly, Creighton University & Higher Ed AV Media 372: Best of #EDUCAUSE26 Host: Joe Way, UCLA, HETMA, & Higher Ed AV Media Guest: Calvin Thorbourne III, Emory University Guest: Max McKenna, National Cybersecurity Alliance Guest: Dan Gohl, HP Guest: Mark Smith, CDW Producer: Chris Kelly, Creighton University & Higher Ed AV Media

  5. Sep 29

    368: Being the Resource, Featuring Chris Harshfield

    Higher Ed AV Podcast Episode 368 Being the Resource with Chris Harshfield What does good classroom support look like when your team is responsible for hundreds of spaces, faculty need help before class starts, and every department has its own priorities? In this episode, Joe Way talks with Chris Harshfield, classroom technology support manager at The Ohio State University, about the work that makes a classroom feel simple to the person teaching in it. Chris began at Ohio State as a student technician and has spent more than fifteen years helping its classroom support program grow. He walks through a typical morning: reviewing overnight tickets, following up on issues found during room checks, arranging technician visits, and meeting instructors who need a quick technology overview before class. His team checks every classroom it supports each week, with evening technicians working through a queue of follow-ups they call “additional duties.” The queue may refill the next day, but catching a troublesome input or wireless display issue before it interrupts a class is the point. Joe and Chris also dig into the relationship between central AV teams and academic departments. At Ohio State, departments can work with the central team on classroom systems and choose tier-one support. The resulting rooms use familiar controls and operate much like centrally managed classrooms. For faculty moving between buildings, that consistency matters more than knowing which group owns the equipment. Chris explains how the team makes space for specific requests while keeping systems supportable long after installation. The conversation then turns to InfoComm América Latina, where Chris will join HETMA in Mexico City. He and Joe discuss what it means to enter a new community with useful experience and a willingness to listen. Chris wants to ask local higher ed AV professionals what is working, where they are struggling, and what kind of support or connection would be valuable. For both of them, success means meeting people who want to keep building that community together after the event. Along the way, they compare how classroom technology and support have changed over fifteen years, from paper records and VHS tests to shared online maintenance tools, digital systems, and cameras and microphones in every classroom. The rapid round brings the conversation back to Columbus, campus traditions, favorite food and travel stops, and Chris’s latest hobby: 3D printing a full set of Mandalorian armor.In this episode:What a day of classroom support looks like at Ohio StateWhy weekly room checks and technician follow-ups matterHow central teams can serve departments while giving faculty a familiar experienceWhere to draw the line between standard systems and special requestsWhy the cost of a unique installation includes years of supportHow Chris’s support model has changed over fifteen yearsWhat Joe and Chris hope to learn at InfoComm América LatinaConnect with Chris Harshfield: LinkedIn: https://www.linkedin.com/in/chris-harshfield-6aba67225/ Email: harshfield.6@osu.edu Learn more about InfoComm América Latina: Web: https://www.infocomm-americalatina.org

  6. Sep 22

    367: Grace upon Grace with Calvin Thorbourne III

    After a run of roadshows, live recordings, InfoComm episodes, and special series, the Higher Ed AV Podcast gets back to its roots with a great one-on-one conversation. Joe is joined by Calvin Thorbourne III, AV Specialist at Emory University’s Candler School of Theology, for a conversation that moves naturally between higher education AV, live production, house of worship, career transitions, and the relationships that hold all of it together. Calvin shares his journey from the music industry and Universal Music Group into church production and eventually higher education, showing how staying open to opportunities can lead somewhere you never expected. Calvin and Joe dig into the unique intersection of classroom technology and live production. Supporting a classroom may mean helping a faculty member navigate a system moments before class begins, while supporting a chapel service means solving problems immediately because the event is already happening. Through both, Calvin has developed a philosophy centered on preparation, excellence, and service. The technology may be important, but the real job is helping the person standing on the other side of the problem. As Joe puts it during the conversation, sometimes you have not really solved the problem until you have solved the person. The conversation also gets wonderfully technical as two former live-production guys compare old-school signal flow with modern networked AV. XLR snakes, digital consoles, Crestron, Q-SYS, control systems, cloud platforms, and the sometimes uncomfortable transition from physically tracing a cable to following signals across a network all make an appearance. Calvin also talks about the impact HETMA and the Prism Scholarship have had on his professional development, giving him access to mentors, peers, education, and a community where asking questions is encouraged. That willingness to admit what you do not know, learn from people around you, and keep developing becomes another major theme of the episode. Then Calvin delivers one of the most memorable rapid-round monologues yet. His message is simple: give people grace, and give yourself some too. We rarely know everything happening in someone else’s life, and assuming the worst only adds stress that does not need to exist. The same applies inwardly. Strive for excellence, prepare well, learn from mistakes, and keep moving forward, but recognize that perfection was never the standard. From AV troubleshooting to career changes to Atlanta restaurants, college traditions, golf, East Coast versus West Coast hip-hop, and even how to eat an elephant one bite at a time, this is exactly the kind of conversation that reminds us why the Higher Ed AV community is about far more than technology. Connect with Calvin Thorbourne III: LinkedIn: https://www.linkedin.com/in/calvinthe3rd/ Instagram: https://www.instagram.com/caltiii/

  7. Sep 3

    366: Live from the HETMA Roadshow at the University at Buffalo - Part 4

    Live from the HETMA Roadshow at the University at Buffalo Part 4 Higher Ed AV Podcast Live from the HETMA Roadshow at the University at Buffalo Part 4 Higher Ed AV Podcast The HETMA Roadshow at the University at Buffalo may have officially been a three-part series, but there was too much good content to leave behind. In this bonus Part Four of the Higher Ed AV Podcast, Joe Way heads off campus and into the Roadshow happy hour for one final round of conversations from Buffalo.  Recorded from a local Buffalo brewery, the episode captures the more relaxed side of the HETMA Roadshow experience, where the formal education sessions, campus tours, and vendor showcase give way to wings, drinks, and the conversations that happen when the higher ed AV community simply gets a chance to spend time together. It is another reminder that some of the most valuable moments at industry events happen after the scheduled programming ends. Throughout the Buffalo series, manufacturers, integrators, technology managers, institutional leaders, and HETMA members have shared ideas about everything from learning spaces and support models to collaboration, standardization, accessibility, and the evolving role of AV on campus. Part Four brings that experience full circle by focusing on the relationships behind all of it. Consider this the unofficial after-hours conclusion to the HETMA Roadshow Buffalo series: more people, more conversations, some authentic Buffalo wings, and one last opportunity to experience the community that makes these Roadshows special.

    366: Live from the HETMA Roadshow at the University at Buffalo - Part 4

  8. Sep 3

    365: Live from the HETMA Roadshow at the University at Buffalo - Part 3

    Live from the HETMA Roadshow at the University at Buffalo Part 3 Higher Ed AV Podcast The HETMA Roadshow at the University at Buffalo wraps up with Part Three of this special Higher Ed AV Podcast series, bringing together even more voices from across the higher education technology community. As the day moves through lunch, the vendor showcase, education sessions, an esports tour, and toward the closing happy hour, Joe Way continues capturing candid conversations with HETMA leaders, longtime members, industry partners, integrators, and higher ed professionals. The result is a final look at what makes the Roadshow experience so valuable: a day built around learning, relationships, shared challenges, and the opportunity to experience another campus firsthand. HETMA Chair Erin Maher-Moran opens the episode by reflecting on the Roadshow format and why events designed by end users feel different from traditional industry gatherings. The conversation expands beyond AV alone, touching on facilities, IT, registrars, learning management systems, instructional design, and the many other groups now involved in creating the modern student experience. Former University at Buffalo leader and FLEXspace co-founder Lisa Stephens continues that theme, describing the importance of community, collaboration, faculty engagement, and serving as a connector between pedagogy and technology. She also provides an update on the future of FLEXspace and the opportunity to return the platform to its original purpose of helping institutions learn from one another and make better-informed investments. The episode also features conversations with industry partners who reinforce the importance of listening to end users before designing solutions. WolfVision’s Marta Skopa discusses simplifying collaboration and presentation workflows so technology becomes nearly invisible to faculty and students, while Southtown Audio Video’s Heather Sidorowicz explains why successful integration begins with understanding the institution rather than simply selecting a product. Former higher ed AV leader Steve Borho offers the perspective of someone who has moved from the university side into integration, sharing how events like the Roadshow help industry professionals stay connected to the real challenges institutions are facing and bring better-informed solutions back to their customers. Throughout Part Three, one theme continues to surface: higher ed AV works best as an ecosystem of collaboration. Andrew Vogel discusses the importance of building relationships across departments, understanding capacity, and learning from institutions that may solve similar problems in completely different ways. From classroom design and faculty workflows to leadership, FLEXspace, regional partnerships, and even the shared experience of Buffalo wings after the show, the Roadshow demonstrates how much value comes from simply getting people into the same room. Part Three closes the Buffalo series with a reminder that the technology matters, but the relationships, trust, shared knowledge, and willingness to learn from one another are what ultimately move higher education forward.

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4.7
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About

Podcast dedicated to building the AV/IT tech manager community in higher education through discussions on classroom technology and audiovisual support.

Information

  • Creator
    Joe Way
  • Years Active
    2018 - 2026
  • Episodes
    372
  • Rating
    Clean
  • Copyright
    © Copyright 2026 by Joe Way. All Rights Reserved.
  • Show Website
    Higher Ed AV Podcast with Joe Way