fitSpot Guru

fitDEGREE

fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!

  1. 1d ago

    Episode 341: The First 30 Days — Why Most Clients Don't Make It

    What We Cover In This Episode:  The key reasons why getting found is only the beginning of the process for you as a studio owner and your new client [7:29] The specific thing memberships can't do on their own [8:17] What really happens when new clients are left to figure it all out themselves [12:41] Why waiting to reach out to the new client is already "too late" [15:25] A look at the crucial gap between your marketing energy and what clients actually experience [17:15] What "maintenance mode" really means — and what we mean when we say it's the goal [20:03]  Quotes:   "Your studio, in a nutshell, is an experience, and we want them to keep coming back for that experience.The experience is your product. If the experience stinks, they're not going to keep coming back." [Nick, 5:20] "If your business is heavily focused on getting leads, but not what happens after the first visit, you are constantly starting over and that is just a terrible feeling." [Nick, 7:54] "We need to reward consistency, that is just the bottom line, that is what is going to keep the studios lights on." [11:46]   LINKS:  Barstool Sports Episode 340: Pricing Pushback: What Studio Owners Ask After This Conversation Episode 339: Your Pricing Menu Is Killing Retention  Episode 338: Rapid Fire Q&A: Using AI Without Overthinking It Episode 337: From Search to Suggestion: How Clients Find Studios Now Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    22 min
  2. May 28

    Episode 340: Pricing Pushback: What Studio Owners Ask After This Conversation

    What We Cover In This Episode: What's really happening when a client says "I can't commit to a membership" [4:08] How the pressure of paying for a membership creates consistency [8:15] Why class packs shouldn't be on your public menu, but can still work as a sales tool in certain circumstances [9:39] The importance of positioning memberships as a structured plan to achieve an objective [20:05] Why you shouldn't base your pricing decisions on your competitors' menus [21:57] Quotes:   "This idea of wanting to cater to people who enjoy using the 5-pack?  Those people that buy the 5-pack are not keeping you in business. That is just the bottom line: you can't support people that aren't going to keep you in business." [Nick 13:02] "You're not selling a bundle of classes at a wholesale price, you are selling a structured plan to achieve an objective. You could be as loosey-goosey as a person as you want, but the reality is you're not signing up for a fitness and wellness routine if you don't expect an outcome; you're not just going for the thrill of it." [Nick, 20:17] "I'm always leaning towards timeless decision making. The reality is to get fitness and wellness results you need to have a consistent routine...that will never go away so I would always make decisions based on that." [NIck, 23:42]   LINKS: Episode 339: Your Pricing Menu Is Killing Retention Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    27 min
  3. May 21

    Episode 339: Your Pricing Menu Is Killing Retention

    What We Cover In This Episode: The truth about why class packs keep clients inconsistent instead of building the routine they actually need to see results [8:07] Two major pricing menu mistakes that leave clients confused about what they want, and why your staff can't help them decide [10:25] Why your Instagram and TikTok are just marketing, and the real sales conversation your staff needs to have to convert clients [11:43] How to structure membership options that guide clients into commitment without overwhelming them [14:26] The line between affordable fitness and accidentally pricing so low that you're encouraging member turnover instead of retention [16:40] How to use supply and demand to avoid the a step backward in your business when waitlists pile up but you can't afford more classes [22:14] Quotes:  "Retention starts at the point of sale. Not after right. How can you retain them if they don't stay on a routine?" [Nick, 5:04]  "I think people say the word 'expensive', but I think what they really mean is they don't feel like they got the value, and it's like, the value tracks." [Nick, 20:31] If your structure allows clients to stay inconsistent, they will. If it guides them into routine…nothing's guaranteed, but they're far more likely to stay, see results and become long-term members." [Nick, 27:14]  LINKS: Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    28 min
  4. May 14

    Episode 338: Rapid Fire Q&A: Using AI Without Overthinking It

    What We Cover In This Episode: How to start simple by identifying the areas of your business where you are already repeating yourself [5:31 The secret to using AI for social media and marketing without sounding generic or losing your unique brand voice [7:12] Three quick wins you can implement today to see immediate results in your studio's digital presence [8:05 The way to leverage AI for client communication to de-escalate difficult situations and make your messaging more concise [9:59] An honest look at where AI falls short and why it can never replace your deep understanding of your clients and business [11:45]   Quotes:  "The goal [of AI] is speed and clarity, not necessarily perfection. Remember, it is a starting point...and then you go from there" [4:25] "[AI] is a combination of your greatest executive assistant, but it can also be your business coach to help you go through decision making processes." [13:15] You are on the frontier of leading-edge technology and the fact that it is so accessible, it is hard to ignore. The goal isn't just to use AI; the goal is to run your business more efficiently." [15:18] LINKS: Episode 337: From Search to Suggestion: How Clients Find Studios Now  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    17 min
  5. May 7

    Episode 337: From Search to Suggestion: How Clients Find Studios Now

    What We Cover In This Episode: How AI is fundamentally shifting the way information is pulled from your website and why ranking on page one isn't the only goal anymore [9:48] Why the real secret in getting found now is speaking the language of your clients [13:34]  How to leverage your FAQ section to answer questions directly so AI chatbots view your studio as the trusted expert [14:55] The importance of radical clarity and why being vague about who you help makes your studio invisible to modern search tools [16:41] Why you need to clean up your website structure and replace "quirky" copy with clear, digestible chunks of text [18:53] How to use client reviews as a data source for AI and the best way to prompt members for language-rich feedback [19:43]  The strategic advantage of creating context-specific pages to match the highly specialized searches of your future members [20:54] Quotes:  "I want the AI bot to look at the homepage of our website and pull out those chunks of texts exactly as they are." [5:30]  "The FAQs are so important, and it is not in a spammy way, it is just making it very clear of what are the top 10 questions people ask when they are starting their fitness journey specifically looking for a Pilates studio." [14:12] "If we are looking at consumer behavior it went from Googling something and looking at the top links that show up to now going directly into my AI chat bot and having a conversation with it." [23:10]   LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    25 min
  6. Apr 30

    Episode 336: The Retention Problems Studio Owners Don't Expect

    What We Cover In This Episode: Why new members disappear after the first month and how to fix your habit formation strategy [5:55] What's really happening when members say that they genuinely love your classes but still fail to make them a part of their lifestyle [9:57] How to begin moving members from "occasional decisions" to predictable routines using human connection [12:16] The truth about community events and why you should never charge your members for them [13:47] The biggest mistakes owners make with retention and the danger of neglecting the "In Real Life" onboarding moment [18:05] Quotes:  "The first 30 days are where habits form. If a new member doesn't establish a consistent attendance pattern early, the likelihood of long-term retention drops significantly." [Nick, 6:17] "Retention is less about how much someone likes the workout and more about whether it becomes a part of their lifestyle. So, studios that build strong attendance habits tend to see stronger retention." [Nick, 10:22]  "So just know that if you're not building that community, if you are not making attempts at proper retention and proper feel-good vibes when you are in the studio, especially if you don't have that much competition, when [the time] comes and it will come, they are out like I was." [Megan, 20:39] LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    23 min
  7. Apr 23

    Episode 335: Shiny Object Syndrome Is Expensive

    What We Cover In This Episode: Why shiny object syndrome is actually a symptom of being uncertain about your current model [8:37]  How to determine if a change solves a legitimate business issue or if you're just reacting to external pressure [9:52] Why copying competitor pricing blindly is a race to the bottom that ignores your own unique margins [13:41] The reason a trending modality on Instagram doesn't automatically translate to revenue in your specific market [18:50] When you should actually consider a software switch and why branding should never be the primary driver [23:49] Why you must solidify your foundational "outline" before adding layers like AI or recovery add-ons ​​[25:46] Quotes:  "If your attention is soft, it's easy to think the answer is a new modality. If sales are slow, it is easy to think that the answer is a competitor's pricing. If operations feel messy it's easy to think the answer is new software." [Nick, 9:16]  "Competitor-based pricing can be useful as a reference, but it becomes dangerous when you let another business dictate your value, your margins, and your model." [14:25] "If your pricing is confusing, a corporate perk will not fix that. So, shiny objects usually feel attractive because they let you work around the core issue instead of solving it." [26:31] LINKS:  Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    31 min
  8. Apr 16

    Episode 334: Rapid Fire Q&A: Structuring Your Studio Pricing

    What We Cover In This Episode: The real purpose of an intro offer and how to use it to figure out exactly where your studio fits into a new client's routine [4:31] Why you must prioritize memberships and the reasons that class packs should be viewed as a compromise for clients with commitment issues [5:39]  The truth about freezing memberships and who they should be reserved for [6:11] How to structure class packs when they are actually needed and why a single 10-pack is usually all you should offer [9:51] The "training wheels" of one-on-one packs and how to transition private session clients into a recurring membership [13:54] How many pricing options your studio should realistically have to keep your sales conversation simple and your revenue predictable [17:00] Quotes:  "There are always exceptions to the rule, but we have to make a rule, so we have something to follow." [Nick, 8:23] "Distribution is key. You can be the smartest fitness person, you could solve everyone's injury, but if you do not know how to monetize your services and get people into a routine with you, it doesn't matter." [Nick, 20:18] "The pricing menu to me really guides retention. It guides the sales process, makes it a very 'Captain Obvious' conversation of when they finish their intro offer, where do they fit into the studio, instead of 'so do you feel like coming an unlimited amount of times?" [Nick, 20:42]   LINKS:  Send Nick an Email Book a Call with the fitDEGREE Team Learn More About All of Our Partners (Including LoopSpark & LezVU) and Get Exclusive Offers Visit the fitDEGREE Knowledge Base Send Megan Your Playlist or Discuss the Podcast Here!  fitDEGREE's Business Portal support@fitDEGREE.com https://www.instagram.com/fitdegree/ ​​https://www.instagram.com/fitspot_guru/  https://www.fitdegree.com/blog  https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q https://www.tiktok.com/@megan_fitdegree

    25 min
5
out of 5
19 Ratings

About

fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!