The Alldus Podcast - AI in Action

Alldus International

The Alldus Podcast series, powered by Alldus International, explores innovation across Artificial Intelligence, ServiceNow and Cybersecurity. Through conversations with industry experts and leaders, it highlights real-world applications of emerging technologies, from AI and data science in everyday life, to digital transformation through ServiceNow, and the latest trends shaping cybersecurity.

  1. Cybersecurity Series E21: Risk, Compliance and Cybersecurity Leadership in Modern Businesses with HCS' Lesley Whelan

    1D AGO

    Cybersecurity Series E21: Risk, Compliance and Cybersecurity Leadership in Modern Businesses with HCS' Lesley Whelan

    Today's guest is Lesley Whelan, Head of Risk and Compliance at HCS. Founded in 1994, HCS is one of Ireland’s leading managed IT services and cybersecurity providers, supporting organizations with digital transformation, cloud solutions, AI technologies and IT infrastructure. With offices across Ireland and a highly accredited team, HCS combines deep technical expertise with a customer-first approach, helping businesses strengthen security, improve operations and drive sustainable growth through innovative technology solutions. Lesley specializes in operational resilience, information security, governance and regulatory compliance across shared services, IT, managed services and cyber environments. Lesley supports organizations in strengthening governance frameworks, improving operational processes, and implementing standards such as ISO 27001 and ISO 20000. Her approach focuses on practical, outcome-driven solutions that enhance compliance, reduce risk and improve service quality across day-to-day operations. In the episode, Lesley talks about: 0:00 Her career journey from IT engineering to cyber leadership 3:01 Focus on cyber leadership, governance and management systems 4:08 Emphasizing leadership’s role in embedding culture and security 4:56 How ISO 27001 provides governance, accountability and decision clarity 5:58 The need for pragmatic governance, decision-making and balanced AI adoption 7:48 HCS as a managed IT partner offering cyber and advisory services 9:11 Why investment in cyber requires practical testing, not just documentation 11:14 Using LinkedIn, peers, events and courses to manage constant industry change 12:30 Advice to embrace opportunities, stay open and learn from experience To find out more about all the great work happening at HCS, check out the website www.hcs.ie

    14 min
  2. ServiceNow Series E217: 'Automating Healthcare with ServiceNow' with Franciscan Health's Michael Sutherland

    MAY 11

    ServiceNow Series E217: 'Automating Healthcare with ServiceNow' with Franciscan Health's Michael Sutherland

    Today's guest is Michael Sutherland, Manager of Applications for ServiceNow at Franciscan Health. Founded in 1875, Franciscan Health is a leading Catholic healthcare system dedicated to compassionate, patient-centred care. Serving communities across the Midwest through hospitals, clinics and specialist services, they combine clinical excellence with a commitment to dignity, stewardship and service. Guided by Franciscan values, they care for the whole person - mind, body and spirit - while supporting healthier communities. Michael is a technology and transformation leader focused on driving growth through ServiceNow, intelligent automation and AI-enabled solutions. He has led global teams, managed multimillion-dollar platforms, and delivered enterprise automation strategies with measurable impact, including $4.5M+ annual ROI and 95% automation of regulatory processes. Michael partners with executives and operational leaders to align technology with business strategy, streamline operations and lead high-performing teams through complex change. In the episode, Michael talks about: 0:00 His journey from finance to automation, ServiceNow, management, strategy and business value 3:14 An overview of his role managing extensive ServiceNow across departments 5:11 Overseeing ServiceNow architecture, governance and development 6:30 Replacing custom major incident processes with out-of-the-box ServiceNow functionality 8:29 His excitement about leveraging AI in ServiceNow for automated fulfilment 11:10 Planning AI-driven automation to auto-detect and repair medical devices 13:38 Drive measurable outcomes, link team work to value and celebrate success 16:17 Planning modest internal team growth, relying on expert partners for projects

    19 min
  3. AI in Action E561: 'Building a Creative OS: AI Agents & Workflows' with FLORA's Charlton Roberts

    MAY 4

    AI in Action E561: 'Building a Creative OS: AI Agents & Workflows' with FLORA's Charlton Roberts

    Today's guest is Charlton Roberts, Chief Technology Officer at FLORA. Founded in 2024, FLORA is an applied AI company building a unified creative platform for professionals. It brings together over 50 leading text, image and video AI models into a single “infinite canvas,” allowing teams to ideate, iterate and produce creative work within one seamless workflow. Designed for designers, agencies and content teams, FLORA combines generative AI with collaborative tools and scalable workflows, enabling users to rapidly explore ideas, maintain consistent output, and automate complex creative processes. At its core, FLORA aims to redefine how creative work is done - transforming fragmented AI tools into an integrated environment that enhances human creativity and accelerates production from concept to final output. In the episode, Charlton talks about: His journey from aspiring actor to building AI tools for creatives FLORA as an AI creative canvas turning ideas into production-ready outputs The need to differentiate beyond easily copied features in a crowded AI space How FLORA stands out with intuitive canvas and AI-driven creative workflows Adopting AI agents reshapes workflows, emphasizing structure and iteration Hiring values AI use skills and fundamental understanding Their fun, high-autonomy team focused on impactful AI creativity To find out more about all the great work happening at FLORA, check out the website www.flora.ai

    17 min
  4. Women in ServiceNow E13: 'ITSM Standards, AI & Avoiding Over-Customization' with Thales' Stephanie Paul

    APR 27

    Women in ServiceNow E13: 'ITSM Standards, AI & Avoiding Over-Customization' with Thales' Stephanie Paul

    Today's guest is Stéphanie Paul, ServiceNow Consultant at Thales. Founded in 2000, Thales Group is a French multinational technology company that specializes in aerospace, defence, cybersecurity and digital identity solutions, serving governments, critical infrastructure operators and industrial clients worldwide. Thales designs and delivers advanced systems in areas such as avionics, radar, communications, space and secure information systems, with a strong focus on innovation and mission-critical technologies. For over 10 years, Stéphanie has led IT Service Management (ITSM) transformations at scale within complex international organizations. Stéphanie helps enterprises evolve ServiceNow from a ticketing platform into a true governance and operating model enabler. Stéphanie operates at the intersection of strategy and delivery: designing target operating models, building robust ITSM governance frameworks, structuring CMDB/CSDM architecture and driving adoption across large, distributed environments. In the episode, Stéphanie discusses: 0:00 Her journey to becoming a people-first ITSM leader driving standardised ServiceNow transformation 2:51 How excessive customization harms scalability, upgrades and long-term support 4:16 Overcoming change resistance, balancing priorities and avoiding over customization 6:52 Being people and culture-focused and building governance for lasting impact 10:08 Encouraging women in IT, including to learn, certify, build confidence and network 12:25 ITSM will evolve as foundational platform and strong data enables AI integration 15:35 Plans to strengthen ITSM foundation, deepen AI expertise and improve customer impact To find out more about all the great work happening at Thales, check out the website www.thalesgroup.com

    17 min
  5. Cybersecurity Series E20: 'Bridging Cybersecurity Gaps in Public Transit' with Dublin Bus' Karl Kilmurray

    APR 20

    Cybersecurity Series E20: 'Bridging Cybersecurity Gaps in Public Transit' with Dublin Bus' Karl Kilmurray

    Today's guest is Karl Kilmurray, Chief Information Security Officer at Dublin Bus. Founded in 1987, Dublin Bus is Ireland’s largest public transport provider, delivering bus services across the Greater Dublin Area. Carrying over 140 million passengers annually, Dublin Bus' services include high-frequency city routes, commuter services and night services, supporting the social, economic and environmental needs of Dublin through safe, reliable and increasingly sustainable transport. Karl leads the cyber security programme and team at Dublin Bus, overseeing governance, risk management and compliance across the enterprise security function, as well as the cyber security budget and key initiatives. Prior to Dublin Bus, Karl worked at IBM as a cyber security engineer and cyber compliance manager. He also worked with Ekco, where he delivered CISO-as-a-Service support to state and semi-state organisations, and conducted NIS-D assessments for essential services and critical infrastructure providers.In the episode, Karl talks about: 0:00 His journey from programming to cybersecurity, ethical hacking, compliance and consulting 4:03 Seeing that public sector has fewer resources vs private sector with more oversight 5:21 How NIS2 expands cybersecurity rules, enforcement and team growth 6:50 Dublin Bus’ advanced cybersecurity with a growing team facing new threats 8:25 An insight into his role from team building, operations, training and future threats 10:54 A look at Dublin Bus upgrading GPS, Wi-Fi, CCTV, electric and connected systems 14:19 How team building enables managing daily tasks and learning simultaneously 15:52 How AI introduces cybersecurity risks, requiring balance of innovation and security 18:11 Seeing the CISO role evolving, demanding, with team growth and specialisation To find out more about all the great work happening at Dublin Bus, check out the website www.dublinbus.ie

    20 min
  6. Cybersecurity Series E19: 'MSPs, AI and Cybersecurity' with Numata Business IT's Jason Scanlon

    APR 13

    Cybersecurity Series E19: 'MSPs, AI and Cybersecurity' with Numata Business IT's Jason Scanlon

    Today's guest is Jason Scanlon, Chief Information Security Officer & Head IT GRC at Numata Business IT. Founded in 2004, Numata is a global managed IT services provider helping small and medium-sized businesses align technology with their goals. They deliver enterprise-grade solutions, including cybersecurity, cloud services and strategic IT advisory, through a subscription model. With an international presence, Numata enables organisations to improve efficiency, reduce risk and scale effectively using smart, reliable technology. Jason is an IT Leader with over 20 years of experience across consultancy, computer services and managed services. He specialises in complex systems troubleshooting, logical problem solving and network administration. He has designed, implemented and supported network infrastructure, and has worked with multinationals and government bodies on large-scale deployments and consultancy. He later progressed to IT Manager, leading IT functions, developing strategic roadmaps and aligning technology with business goals. In the episode, Jason discusses: 0:00 His career background from IT professional to service desk to CISO 3:26 Why MSPs must differentiate through measurable business outcomes, not just IT support 4:49 GRC is evolving, but governance gaps remain biggest organisational weakness 6:43 How AI will aid cyber defence, but requires controlled adoption 9:47 How AI vendor surge requires risk-based decisions and strong governance 11:19 The need to focus on gradual cybersecurity maturity before pursuing ISO certification 14:03 Why success as a CISO needs collaboration and strong support To find out more about all the great work happening at Numata Business IT, check out the website www.numata.co

    19 min
  7. Cybersecurity Series E18: 'Cybersecurity Leadership and Industry Evolution' with SkySpecs' Geraldine Powderly

    MAR 30

    Cybersecurity Series E18: 'Cybersecurity Leadership and Industry Evolution' with SkySpecs' Geraldine Powderly

    Today's guest is Geraldine Powderly, CISO and VP at SkySpecs. Founded in 2012, SkySpecs is transforming how renewable energy assets are managed. Its platform combines autonomous drone inspections, advanced analytics and financial intelligence to deliver unified insights across the asset lifecycle. Serving wind and solar operators worldwide, SkySpecs helps organizations maximize performance, reduce downtime and optimize maintenance decisions through data-driven asset management and AI-powered solutions. Geraldine leads enterprise cybersecurity and IT strategy at SkySpecs, aligning cyber risk, AI governance and business growth across a global, multi-product organization. She has built and scaled risk-based security programs, embedded governance aligned to ISO 42001, and elevated maturity across SOC 2 and ISO 27001. A trusted executive advisor, Geraldine brings over two decades of leadership experience, including fintech CISO roles. She is also a recognized voice on AI risk, cyber resilience and security-driven innovation. In the episode, Geraldine discusses: Her career journey from software to cybersecurity leadership Her passion for mentoring women in male-dominated fields Why women’s technical contributions are often unknowingly underestimated Encouraging women to embrace opportunities despite self-doubt The importance of managing AI in cybersecurity through basics As AI adds complexity, the basics still matter The need for documenting decisions amid rapidly evolving AI risks Staying current by training her entire team in AI literacy Educating herself with conferences, webinars and peer stories To find out more about all the great work happening at SkySpecs, check out the website www.skyspecs.com

    28 min
  8. Cybersecurity Series E17: 'Cyber Strategies and Leadership' with CIE's Jane Corr

    MAR 23

    Cybersecurity Series E17: 'Cyber Strategies and Leadership' with CIE's Jane Corr

    Today's guest is Jane Corr, Head of Cyber Security at CIE (Córas Iompair Éireann). Founded in 1945, CIE is Ireland’s state-owned public transport group, providing rail and bus services nationwide through its operating companies Iarnród Éireann, Dublin Bus and Bus Éireann. Headquartered in Dublin, the group plays a central role in connecting communities, supporting economic activity and delivering sustainable mobility, carrying hundreds of millions of passenger journeys across Ireland each year. Jane is an accomplished Information Security and IT leader with a proven track record of building high-performing teams and delivering results. Known for her “can-do” attitude and strong customer focus, Jane brings a structured approach to solving complex challenges. Her expertise spans information security, technology risk, programme delivery, IT operations and data centre management within large organisations. She is also highly experienced in presenting to Boards and executive leadership. In the episode, Jane discusses: 0:00 Her journey from Infrastructure leader to cybersecurity 2:55 Why cyber leaders must communicate concisely and confidently 5:36 Her broad CSO role including AI, regulation, talent and influence 7:14 Advice to start with strategy, align people, roadmap and governance 8:55 The need to embed cyber as accessible service, balance risk and compliance 11:52 How cyber is maturing toward measurable, compliance-driven continuous improvement To find out more about all the great work happening at CIE (Córas Iompair Éireann), check out the website www.cie.ie.

    15 min
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Ratings & Reviews

5
out of 5
9 Ratings

About

The Alldus Podcast series, powered by Alldus International, explores innovation across Artificial Intelligence, ServiceNow and Cybersecurity. Through conversations with industry experts and leaders, it highlights real-world applications of emerging technologies, from AI and data science in everyday life, to digital transformation through ServiceNow, and the latest trends shaping cybersecurity.

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