The Notorious Banker

James Baca

(FKA: Why Your Bank Sucks) The Notorious Banker is a podcast from a banker who spent 13 yrs @ Bank of America in various roles, including manager. This podcast takes you into the greedy, seedy world of big time branch banking. Learn about big banks & why they charge you $15/month to earn 1 cent interest & other atrocities We also discuss interesting stories from my 13 yrs in banking, thoughts on news, ideas & products in the banking world, & give uncensored commentary about an industry we all can dislike as one, while also interviewing employees & customers impacted by big, bad mega-banks!

  1. 09/29/2023

    MyPillow Guy Gets Credit Line Cut At AmEx: Why It Is Banks Being Banks and NOT Political + BofA Pay Raise Evergreen Segment

    Mike Lindell, the loud, creepy guy who owns MyPillow and is known for his 2020 Election crusade or misadventures, wherever you come from, had his AmEX credit line slashed from $1 Million to $100,000. He cites politics as the reason American Express did it. As I have mentioned in many podcasts before, it's NEVER about politics, because banks want to make money with you. It is however something where if the line he was referring to has a points/miles/rewards system, and his successes selling old people foam pillows makes him millions, and he uses the line to funnel the purchases through there for free travel/cash back/etc and pays in full, banks HATE that, and that is likely the reason why it happened. They are losing money on his relationship so they try to cut ties. I explain why without defending the man. He can defend himself. Plus, my yearly Bank of America is giving a pay raise tweet. I explain how an announcement several years ago of a $25/hr minimum wage would have been awesome if they had just started paying them the raise when announced instead of making a press release spectacle out of it every damn year. Ugh. NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram ⁠⁠⁠Buy My Book "High-Risk Transaction"⁠⁠⁠ Find all my social media and other links at: ⁠⁠⁠⁠TheNotoriousBanker.Org ⁠⁠⁠⁠ ⁠⁠⁠Substack - "Consumer Beast" - ⁠TheNotoriousBanker.Substack.com⁠⁠⁠⁠ MY PATREON Page! For as little as $1, you can help James in his fight against big banks. ⁠⁠⁠http://patreon.com/NotoriousBanke⁠⁠⁠r

  2. 09/11/2023

    How a Sign About Staffing Issues At a Local Starbucks Changed My Perception of Management

    Trying something different today. I am doing a podcast about something I would do a column on. The Starbucks near my house, inside a grocery store has not been open during the hours you would expect a coffee shop to be open lately. I am assuming it was staff going back to school and not being able to do morning shift. Last few times I have gone to that store, a homemade sign was taped to the door (I hate homemade signs btw) informing the customers of the store, "Due to lack of certified staff at Starbucks, we would be closed today" and in another case, opening late. The wording is such that it actually doesn't give me closure as a consumer advocate and customer service expert. It actually makes me thing of more questions, and for someone not enlightened as me, it gets them mad, which means they get mad at staff that is working at the store, or worse yet, take it out on future baristas who are hired to make sure the sign never exists again. It's a weird quandry, and I just wanted to talk it out to you, and give you a podcast. NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram ⁠⁠⁠Buy My Book "High-Risk Transaction"⁠⁠⁠ Find all my social media and other links at: ⁠⁠⁠TheNotoriousBanker.Org ⁠⁠⁠ ⁠⁠⁠Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com⁠⁠⁠ MY PATREON Page! For as little as $1, you can help James in his fight against big banks. ⁠⁠⁠http://patreon.com/NotoriousBanke⁠⁠⁠r

  3. 06/16/2023

    The BigBankification of Smaller Banks and Credit Unions + Consumer Beast: Panda Express

    I am back from a hiatus! Thanks for everyone who asked me, "James... Where's your podcast?" Been busy and working through some writer's block issues, but I am here to talk about things I love...Like arguing about s****y customer service. First, we will talk about how a local CU near my house ripped out the Drive-Up mechanisms, installed full-service ATMs in its place, and became everything those small bank clients hated about a place like my former bank. I will explain how post-COVID, poor customer service has crept into smaller institutions, impacting their once proud reputation as being different that most banks! Plus, I describe an incident I had at Panda Express where I discovered that associates there fudge their wait time numbers to make it look like they are more efficient at the detriment of their clients, myself included. I am going to describe how a mobile order was allegedly put together and ready in two minutes, yet 15 minutes later when I arrived, my order was never started. I explain the managerial bad habits that led to something like this. I promise it is interesting. NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram ⁠⁠Buy My Book "High-Risk Transaction"⁠⁠ Find all my social media and other links at: ⁠⁠TheNotoriousBanker.Org ⁠⁠ ⁠⁠Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com⁠⁠ MY PATREON Page! For as little as $1, you can help James in his fight against big banks. ⁠⁠http://patreon.com/NotoriousBanke⁠⁠r

4.6
out of 5
63 Ratings

About

(FKA: Why Your Bank Sucks) The Notorious Banker is a podcast from a banker who spent 13 yrs @ Bank of America in various roles, including manager. This podcast takes you into the greedy, seedy world of big time branch banking. Learn about big banks & why they charge you $15/month to earn 1 cent interest & other atrocities We also discuss interesting stories from my 13 yrs in banking, thoughts on news, ideas & products in the banking world, & give uncensored commentary about an industry we all can dislike as one, while also interviewing employees & customers impacted by big, bad mega-banks!