The Resonance Effect: The art and psychology behind words that sell

Chelsea Quint | The Business Whisperer

You want to grow bigger, but honestly? Most advice about scaling feels like garbage... I’m Chelsea Quint, a writer and strategist obsessed with what actually makes people buy and fall in love with your work. On this show: messaging that brings in new clients consistently, sales psychology that converts without feeling manipulative, and how to become the voice your people can’t imagine living without. Expect real client breakdowns, live coaching, and frameworks for growth that actually feels sustainable, so you can build something profitable and human. [CLAIM:GSE8P25F]

  1. How to Attract Action-Takers with SEO Queen Brittany Herzberg

    6D AGO

    How to Attract Action-Takers with SEO Queen Brittany Herzberg

    This episode is part one of The Long Game, a special series on The Resonance Effect. The Long Game explores marketing channels we often avoid — not because they’re harder, but because they feel heavier to start. SEO, email, blogging, and podcast guesting don’t demand constant output, yet they can work quietly in the background for years. Each episode stands alone, but together they point toward a steadier, more sustainable approach to growth. EPISODE OVERVIEW Chelsea kicks off The Long Game series with SEO strategist Brittany Herzberg to unpack why SEO keeps getting pushed to the bottom of founders’ lists, and why that hesitation is costing more time and energy than it saves. Brittany shares how two clients found her via Google after a cross-country move, what SEO actually is (and isn’t), and how to get started without turning it into a massive overhaul. This conversation reframes SEO as a simple tool, not a tech nightmare. One that helps attract action-takers, support long-term visibility, and reduce reliance on daily social media output. IN THIS EPISODE YOU’LL LEARN… Why SEO feels complicated even when it isn’tThe three foundational questions you must answer before touching keywordsHow SEO supports rebrands, pivots, and long-term positioningWhy niche keywords outperform broad onesWhat to optimize first on your website (and what to ignore for now)How SEO attracts action-takers, not just passive audience members KEY TAKEAWAYS & CONCEPTS SEO = Search Engine Optimization (or Search Everywhere Optimization)The Big 3 Questions: Who do you help? How do you help them? What do you want to be known for?Low Search Volume ≠ Low Value: Small numbers often mean higher buyer intentHome Base First: Optimize core website pages before blogs or social platformsSEO as Strategy: Prioritizing SEO doesn't just bring in leads, it also clarifies messaging, positioning, and long-term direction WHERE TO FIND BRITTANY InstagramThreadsThe Basic B PodcastResources mentioned: Keysearch (affiliate link): — use code KSDISC for 20% offCecily’s SEO case studyPodcast on confronting the Big 3 questions WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Campaign Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    50 min
  2. FEB 6

    How to Keep Selling When the World Is on Fire

    EPISODE SUMMARY How are you supposed to show up and sell when the world feels like it’s on fire? In this episode, Chelsea explores one of the hardest questions founders face during times of violence, instability, and collective grief: how to keep doing business without bypassing reality or abandoning your values. This is a grounded, honest conversation about resourcing, nervous-system care, power, and why continuing to sell — thoughtfully and intentionally — is not a moral failure, but often a necessary act. IN THIS EPISODE YOU'LL LEARN... Why selling during times of violence and instability feels uniquely fraught How financial instability and scarcity actually impact the brain and nervous system Why being under-resourced serves systems of power — not your community How to tend to yourself first when your system is in freeze or collapse Ways to weave values and activism into your business without performative pressure How to reconnect with why your work still matters right now KEY TAKEAWAYS AND CONCEPTS Under-resourcing is not neutral: scarcity impairs cognition, creativity, and decision-making Selling ≠ moral failure when your work supports safety, agency, and community care You have influence simply by running a business and being visible Nervous-system regulation comes first when selling feels impossible Duality is unavoidable: business and grief, urgency and care, action and rest coexist Meaning makes selling possible — tactics stay the same, relationship to selling shifts HOW TO USE THIS IN YOUR BUSINESS THIS WEEK Tend to your nervous system before trying to create or sell Name the duality instead of pretending it doesn’t exist Let your values inform how you show up — not silence you entirely Return to the deeper “why” behind your offer, especially in difficult times If you need tactical support, pair this episode with upcoming episodes in the upcoming Long Game series, where Chelsea walks through sustainable marketing channels that reduce pressure and urgency over time. WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    30 min
  3. JAN 30

    Feeling Behind in January? You're Not

    EPISODE SUMMARY January comes with a lot of pressure — to reset, reinvent, optimize, and sprint into a “strong start.” This episode is a pause button. In this solo reflection, Chelsea unpacks why January isn’t a moral deadline, why feeling “behind” is often artificial, and how much agency we actually have over our relationship with time, momentum, and growth. If you’ve been carrying pressure about not starting the year “right,” this episode is a permission slip to release it — and to begin again on your terms. IN THIS EPISODE, YOU’LL LEARN… Why January is often treated like a sales campaign, not a true beginning How productivity culture and internalized capitalism shape our sense of urgency What “starting behind” actually costs you energetically and emotionally How to rethink timelines, quarters, and fresh starts in a way that honors your humanity Why being resourced matters more than being optimized KEY TAKEAWAYS AND CONCEPTS January is an arbitrary marker, and you are allowed to decide when your year starts, when momentum counts, and when you begin again Rest, slowness, and survival are valid seasons, especially in unstable times Pressure can be useful, but only when it moves you toward what you want Sales strategy and human capacity must coexist; one without the other eventually breaks ASK YOURSELF Where have you been telling yourself you’re “behind,” and who decided that timeline? Is the pressure you’re feeling useful? What would it look like to choose a new starting line that actually fits your life right now? What would need to shift? WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    17 min
  4. JAN 23

    How to Sell Out Your Q1 Offers (Steal my 8-Week Campaign Strategy)

    EPISODE SUMMARY If you want to sell out your Q1 offers without scrambling, guessing what to post, or reinventing your strategy every week, this episode gives you the full plan. Chelsea walks through a repeatable eight-week campaign framework designed for service providers with limited spots — offers that are technically evergreen, but constrained by capacity. You’ll learn how to design a focused Q1 sales campaign using natural urgency, clear audience specificity, and a three-phase structure that removes decision fatigue and makes selling feel lighter, clearer, and more effective. IN THIS EPISODE YOU’LL LEARN… How to sell out limited-capacity offers without running a traditional launch Why campaign-based selling works especially well for evergreen services The three urgency levers that actually move buyers to act (without pressure tactics) How to choose who you’re selling to for the next 8 weeks — and why specificity matters The difference between warm-up, main, and close phases (and what each phase is for) What kind of content to share at each stage of buyer awareness How to reduce buyer fear, friction, and risk during the decision phase Why making decisions upfront removes strategic and energetic exhaustion How to reuse this campaign structure throughout the year KEY TAKEAWAYS AND CONCEPTS The Four Urgency Levers Podcast The Three Types of Urgency To Use in this campaign: Seasonal urgency: why solving this problem matters now Results-based urgency: what improves in their life or business if they act Incentive-based urgency (optional): bonuses or pricing that reward early action Campaign-Based Selling: A focused sales period designed around urgency, capacity, and buyer readiness — not hype or constant launching. Evergreen, With Constraints: Offers that are always technically available but limited by time, spots, or delivery capacity benefit most from this model. The Power of Specificity Choosing who you want to work with for this campaign makes messaging clearer, content easier to create, and conversions faster. The Three Campaign Phases Warm-Up: build problem awareness and curiosity Main: introduce your solution, authority, and proof Close: reduce risk, answer objections, and support decisions Reducing Decision Fatigue (For You and Them) Clear parameters, clear messaging, and clear timelines make selling less energetically expensive — on both sides. WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    44 min
  5. How to Become an It Girl with Vogue Fashion Photographer Olivia Bossert

    JAN 16

    How to Become an It Girl with Vogue Fashion Photographer Olivia Bossert

    EPISODE SUMMARY Chelsea sits down with brand photographer and artist Olivia Bossert for a rich conversation about identity, visual expression, and what it really means to be an “IT girl.” Together, they explore how visual identity can act as a catalyst for confidence, clarity, and creative leadership — especially at the start of a new year when goals, reinvention, and becoming are top of mind. This episode is a deep dive into identity work, embodiment, and why personal branding isn’t about becoming someone else, but about amplifying who you already are. IN THIS EPISODE YOU’LL LEARN… What the “IT girl” movement actually means (and how it can help you achieve your business goals in 2026)How Olivia redefined the concept of an IT girl into grounded, embodied identity workWhy brand photoshoots can function as powerful rituals for identity shiftsThe difference between transformation and excavation when it comes to personal brandingHow visual identity supports confidence, visibility, and leadership in businessWhy multi-passionate founders don’t need to fragment themselves to have a cohesive brandHow clothing, environment, and ritual can help you step into (and out of) different rolesWhy standing out visually is becoming more important in an oversaturated digital worldHow embodiment and self-expression can reduce comparison and strengthen boundaries KEY TAKEAWAYS AND CONCEPTS The IT Girl (Redefined): An IT girl isn’t someone unapproachable or polished to perfection — she’s someone fully embodied, self-trusting, and unapologetically herself.Identity Work Through Visuals: Brand imagery isn’t about becoming someone new; it’s about amplifying what’s already true and letting yourself be seen in it.Excavation vs. Reinvention: Great personal branding pulls from who you already are rather than layering on trends, archetypes, or expectations that don’t fit.Embodiment as Strategy: What you wear, how you move, and the rituals you use to start and end your workday all shape how you show up as a leader.Multi-Passionate Cohesion: A cohesive brand doesn’t come from hiding your interests — it comes from letting your humanity be the throughline.Visual Differentiation: In a world of identical “black blazer + laptop” brand photos, standing out visually becomes a signal of confidence, clarity, and authority.Ritual and Boundaries: Costume, clothing, and daily transitions help mark when you’re “on,” when you’re off, and protect your nervous system from being always visible. WHERE TO FIND OLIVIA You can explore Olivia’s work, writing, and the IT Girl universe here... WebsiteInstagramEffortless Creativity SubstackDiscover Your It Girl ArchetypeFollow along for visual inspiration, It Girl identity work, long-form writing, and behind-the-scenes looks at her creative process. WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    46 min
  6. JAN 9

    How I Plan Low-Stress Sales Campaigns for Service-Based Businesses

    EPISODE SUMMARY If selling or launching has felt harder, heavier, or more chaotic than it should, this episode gets to the real reason why: most founders aren’t actually planning their sales campaigns. Chelsea breaks down a practical, human-first framework for designing sales campaigns that work with your capacity, your audience, and the way people buy now. This isn’t about louder launches or more content — it’s about making better decisions upfront so selling feels clearer, calmer, and more effective. Whether you’re running launches, evergreen pushes, enrollment windows, or application-based offers, this episode walks you step by step through how to plan a campaign that supports both your revenue goals and your nervous system. IN THIS EPISODE YOU’LL LEARN… Why launches are known to feel exhausting and stressful The difference between a launch, an evergreen push, an enrollment window, and a sales campaignThe key decisions you must make before you start creating content or sending emailsHow to plan a sales campaign that fits your real capacity, life, and energyWhy campaign planning reduces mid-launch panic, second-guessing, and burnoutHow to choose the right campaign type based on your goals, audience warmth, and offerHow to select the right marketing and sales channels instead of trying to show up everywhereWhy campaign planning creates more creativity, flexibility, and white space — not rigidityKEY TAKEAWAYS AND CONCEPTS Sales Campaign vs. Launch: A sales campaign is the overall structure and strategy for how you sell an offer. A launch is just one possible format inside a sales campaign.Campaign-Style Selling: A flexible approach to selling that works for launches, evergreen pushes, enrollment windows, and application-based offers — without relying on constant urgency or burnout.Upfront Decision-Making: Clearly defining what you’re selling, how you’re selling it, your timeline, goals, and capacity before creating content or marketing assetsCapacity-Based Planning: Designing campaigns around your real life, delivery schedule, energy, and personal responsibilities so selling doesn’t cost you your health or joy.Urgency Levers: Using ethical urgency rooted in timing, capacity, incentives, or relevance — not pressure or manipulation.Audience Warmth & Buyer Stage: Adjusting campaign length, cadence, and content based on whether your audience is cold, warm, hot, or past clients.Empathy-Led Campaign Design: Mapping your buyer’s emotional schedule, lived experience, and current priorities so your messaging meets them where they actually are.Messaging Angles: Identifying 3–5 core lenses through which your audience understands your offer, each tied to desire, objection-handling, trust, urgency, or differentiation.Strategic Sequencing: Planning content intentionally — from problem-aware storytelling to solution awareness, proof, FAQs, and decision support — instead of posting reactively.Campaign Infrastructure: Mapping pre-campaign, campaign, and post-campaign tasks outside your brain so you’re not winging it day by day.Win or Learn Framework: Setting goals beyond revenue (data, clarity, consistency, unsubscribes, testing angles) so every campaign creates forward momentum. WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    1 hr
  7. JAN 2

    The Entrepreneur’s Eisenhower Matrix: A Better Way to Prioritize Your Work

    EPISODE SUMMARY In the first episode of 2026, Chelsea introduces a reframed version of the Eisenhower Matrix designed specifically for founders. This episode explores why so many business owners feel constantly busy yet perpetually behind — and how defaulting to urgent tasks often becomes a way to avoid the deep work that actually creates growth. You’ll learn how to prioritize your time more strategically, reduce reactivity, and build a business that feels calmer, more profitable, and more sustainable by intentionally making space for important, non-urgent work. IN THIS EPISODE YOU’LL LEARN… Why being “busy” but feeling behind is often a sign of misaligned priorities, not a lack of disciplineHow urgency creates dopamine-driven relief that keeps founders stuck in maintenance modeThe original Eisenhower Matrix and how to adapt it for entrepreneurshipThe difference between urgent work that maintains your business and deep work that grows itWhy deep work often feels uncomfortable, risky, and easier to avoidHow client delivery, reactivity, and busywork can become avoidance strategiesReal examples of urgent vs important tasks in a service-based businessWhy deep work is essential for long-term ease, stability, and growthHow to start detoxing from urgency-driven productivity cyclesA simple way to experiment with deep work in January or the next 30 daysKEY TAKEAWAYS AND CONCEPTS The Entrepreneur’s Eisenhower Matrix: A prioritization framework that helps founders decide where to invest time, energy, and attention based on urgency and importance.Urgent + Important: Tasks that keep the business running right now, like client delivery, sales deadlines, and cash-flow-critical operations. Necessary, but not sufficient for growth.Important + Not Urgent: Deep work projects that create long-term leverage and ease, such as offer positioning, messaging strategy, systems, SOPs, long-form content, and planning. These are high-ROI tasks that rarely feel urgent.Urgent + Not Important: Reactive tasks driven by external pressure or FOMO, including constant social posting, notifications, trend-chasing, and comparison. These feel productive but are rarely strategic.Not Urgent + Not Important: Low-ROI activity that often masquerades as work, such as obsessive tweaking, over-organizing, scrolling, or analytics fixation.Urgency as Avoidance: Many founders default to urgent tasks because they provide immediate relief and dopamine, while deep work requires creativity, trust, decision-making, and tolerance for uncertainty.Deep Work Is Not Optional: If you want a business that grows, stabilizes, and feels easier over time, deep work is foundational — not a “nice to have.”Detoxing From Reactivity: Intentionally prioritizing important, non-urgent work helps reduce pressure, burnout, and the constant feeling of being behind. WORK WITH CHELSEA The Empathy Edge (1:1 Marketing + Sales Retainer) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    22 min
  8. 12/26/2025

    The 4 Types of Urgency That Drive Sales (and how to use them without breaking trust)

    EPISODE SUMMARY As the year wraps and many founders head into January launches, one question comes up again and again: how do you create urgency that actually drives action without manipulating your audience or eroding trust? In this episode, Chelsea breaks down the four types of urgency that influence buying decisions and shows how to use them with intention, integrity, and strategy. You’ll learn why urgency works psychologically, how different urgency levers affect different outcomes, and how to build sales campaigns that feel aligned instead of pushy. IN THIS EPISODE YOU’LL LEARN… Why urgency is the real driver behind most buying decisionsHow discomfort around change (not money) is usually what blocks actionThe difference between scarcity-driven and incentive-driven urgencyHow application processes, deadlines, and exclusivity create perceived scarcityWhy bonuses and early pricing work — and when they backfireThe two most underused urgency levers: desire-driven and seasonal urgencyHow to identify the most valuable result your audience actually wantsWhy desire-driven urgency is essential for evergreen sellingHow seasonal urgency connects your offer to your audience’s emotional timingHow to layer urgency differently across a launch timeline KEY TAKEAWAYS AND CONCEPTS Urgency Drives Action: Most people avoid spending and change by default. Urgency helps shift the balance so the perceived value of action outweighs the discomfort of staying the same.Scarcity-Driven Urgency: Uses limits and deadlines to signal that access is finite. Examples include limited spots, application approval, cart closes, or start dates.Incentive-Driven Urgency: Gives people a reason to act now instead of later, often through bonuses, pricing incentives, or added value tied to timing.Different Urgencies, Different Results: Scarcity often drives when someone buys. Incentives can influence how they buy, such as pay-in-full versus payment plans.Desire-Driven Urgency: Focuses on the most meaningful outcome your audience wants, using their language and priorities, not expert-level nuance. This is one of the strongest levers for evergreen sales.Seasonal Urgency: Connects your offer to what’s happening in your audience’s real life right now. Timing matters because needs, stressors, and priorities shift throughout the year.Layering Urgency Intentionally: Strong sales campaigns weave multiple urgency types together instead of relying on last-minute pressure or constant bonuses.Integrity in Urgency: Understanding all urgency levers allows you to choose which ones align with your values, your brand, and the relationship you want with your audience.WORK WITH CHELSEA The Empathy Edge (1:1 Mentorship) Your signature offers deserve more than word-of-mouth and make or break launches. Build a human-first sales system that balances strategy and nervous system safety. Learn to sell on evergreen, simplify your campaigns, and stay consistent, without launch stress or relying on referrals. → Learn More Say Less Sales Messaging Sprint A one-week sprint to fix stagnant or plateaued sales with emotionally intelligent, conversion-ready messaging that speaks to strangers, not just referrals. → Book a Sprint Marked Up Copy Audit Get detailed, personalized feedback on your sales page or email sequence so you can see exactly what’s working, what’s not, and what to say next. → Book an Audit

    39 min

Trailer

5
out of 5
35 Ratings

About

You want to grow bigger, but honestly? Most advice about scaling feels like garbage... I’m Chelsea Quint, a writer and strategist obsessed with what actually makes people buy and fall in love with your work. On this show: messaging that brings in new clients consistently, sales psychology that converts without feeling manipulative, and how to become the voice your people can’t imagine living without. Expect real client breakdowns, live coaching, and frameworks for growth that actually feels sustainable, so you can build something profitable and human. [CLAIM:GSE8P25F]

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