The Health Design Podcast

Moyez Jiwa

The Health Design Podcast brought to you by the Journal of Health Design(www.journalofhealthdesign.com). Features interviews with the world's leading health design experts including clinicians, designers, patients, authors and researchers. Better health by design.

  1. Eric Matis, Brand Stategist at Cactus

    5D AGO

    Eric Matis, Brand Stategist at Cactus

    Eric is a strategist focused on designing experiences people genuinely desire. Over nearly 20 years, he’s worked across hospitality, transportation, and member-based communities—domains where brand, environment, and service design meet. His portfolio includes global experience strategy for Hilton’s luxury brands, premium mobility design at Uber, and the member experience vision for NeueHouse. That same foundation has made Eric a trusted partner in health and well-being, where the stakes are high and the details matter. At Cactus, he leads strategy for a high-touch longevity startup in the Middle East and has helped reimagine care delivery and environment design for Canyon Ranch, Mayo Clinic, and more. An anthropologist by training, Eric blends cultural insight with business logic and spatial storytelling. He works closely with CEOs, product leaders, and architects to shape offerings from the ground up. In this episode of the Podcast, brand strategist Eric Matis explores how lessons from consumer brands can transform healthcare experiences. Drawing on his years at Red Scout, Cactus and his multidisciplinary background, Matis discusses brand strategy as the art of finding focus through intention and how those principles apply to patient empowerment, service design, and cultural change in healthcare. Hear how healthcare can move beyond compliance toward engagement, respect, and desirability—from oncology clinics to digital health tools.

    36 min
  2. David Maslach, Associate Professor of Management, Florida State University

    FEB 5

    David Maslach, Associate Professor of Management, Florida State University

    Usually, I feel like a Nincompoop. I am embarrassed. I feel like a failure. I can't do things right. Always. But, it means I try. As an Associate Professor of Strategy and Innovation at Florida State University, I study how firms innovate and learn from failure. I have (co)founded three ventures, one failed, two are doing okay. One is R3ciprocity.com, a platform for researchers to create "non-rejectable papers" through the power of community and AI. R3ciprocity aims to allow researchers to create nearly non-rejectable research papers and grants, and have fun too! Through R3ciprocity, I also engage with a global audience of researchers and practitioners, sharing insights and hope to millions of people on research, innovation, and strategy. I dabbled and failed to publish research in many contexts including editors, prospective entrepreneurs, medical technology, Formula 1 Racing, software development, content creators, and automobile recalls. Occasionally, it has gotten through. He has taught undergraduate, MBA, and doctoral courses on Strategy, Organizational Theory, Research Methods, and Innovation and Entrepreneurship. He is currently on the Editorial Board of Academy of Management Review, Organization Science, Strategic Organization, serves as the Secretary of the Strategy Division in the Academy of Management. He has published in such outlets as Harvard Business Review, Journal of Management, Journal of World Business, Management Science, Organization Science, and Strategic Management Journal. He has a PhD in Strategy from the Ivey School of Business (Western University), and degrees in Chemical Engineering, Management Science, and Sociology from the University of Waterloo. He held non-academic positions in scientific programming and public policy. He (co)founded the Ivey Medical Technology Innovation conference, CSOL, and R3ciprocity. The Carnegie School of Organizational Learning (CSOL) is the preeminent conference on decision-making and learning within and between organizations. Podcast: https://open.spotify.com/show/3886vB9hdqnmHkOZRFlyih?si=554c3eb0b6bd4a39 YouTube: https://youtube.com/c/r3ciprocityTeam Platform: https://www.r3ciprocity.com

    38 min
  3. Parker LaCombe and Sydney Harris, patient advocates,MindCareConnect

    12/04/2025

    Parker LaCombe and Sydney Harris, patient advocates,MindCareConnect

    Parker LaCombe is a passionate advocate, strategist, and internationally recognized subject matter expert in mental health, peer support, and systems transformation. As the co-founder of MindCareConnect and firm believer that recovery is possible for all who navigate mental health and substance use challenges, Parker uses her lived experience to bridge the gap between clinical and peer perspectives—co-creating more inclusive, trauma-informed, and human-centered systems of care. Her contributions have been recognized nationally and internationally, earning her the 2024 STAR Peer Support Worker of the Year Award from SAMHSA and recognition as a Rising Star in the 2018 National Lifesavers newsletter by the American Foundation for Suicide Prevention. Parker continues to champion stigma reduction, workforce equity, and peer leadership in mental health and suicide prevention efforts across the globe. Sydney Harris is an international mental health strategist with over 15 years of experience across public and private sectors, dedicated to transforming care into models that are person-centered, accessible, and holistic. She has led major initiatives including the Austin State Hospital Redesign and cross-sector collaborations addressing the intersections of mental health crises, homelessness, and the justice system. Sydney is the co-editor of Redesigning the U.S. Mental Health Care System (Oxford University Press), contributing two chapters to the volume, and the recipient of the prestigious George Pressler Under 40 Award recognizing leadership and vision in healthcare planning, design, construction, and operations. She is the co-founder of MindCareConnect, which elevates lived experience to shape mental health policy and innovation, and is currently pursuing a Doctorate in Public Health at Johns Hopkins University. MindCareConnect Website: https://www.mindcareconnect.org/

    36 min

Ratings & Reviews

5
out of 5
9 Ratings

About

The Health Design Podcast brought to you by the Journal of Health Design(www.journalofhealthdesign.com). Features interviews with the world's leading health design experts including clinicians, designers, patients, authors and researchers. Better health by design.