Love in Action

Marcel Schwantes

The Love in Action Podcast—ranked #33 among the 100 Best Leadership Podcasts and in the top 2% of shows worldwide—is where leadership meets humanity. Hosted by global influencer, author, and executive coach Marcel Schwantes, the show features candid conversations with bestselling authors, visionary executives, and thought leaders who are redefining what it means to lead. Whether you want to sharpen your leadership skills, create a culture people love to work in, or grow your business by putting people first, you’ll find practical wisdom and inspiring stories to help you get there.

  1. 3D AGO

    Why So Many Leaders Hit a Wall in Midlife (and What to Do About It) with Marcel Schwantes

    Don’t forget Marcel’s special offer to join his Substack community. Subscribe here: https://marcelschwantes.substack.com/subscribe   Episode recap: This episode explores a quiet but powerful turning point many high-achieving leaders face in midlife, when success no longer feels fulfilling. It names the real issue—not burnout, but misalignment between a leader’s outer accomplishments and inner values—and reframes it as a necessary recalibration rather than a crisis. Through reflection, values realignment, and intentional listening, leaders can reconnect with meaning, purpose, and a more authentic way of leading and living.   Bio: Marcel Schwantes is a speaker, author, and acclaimed executive coach with a global following. Recognized by Inc. Magazine as one of the Top 50 Leadership and Management Experts in 2025, Marcel’s thought leadership reaches millions each month through global media like Inc., Time, Fast Company, Business Insider, and Forbes. Marcel delivers presentations, workshops, courses, and coaching programs about the human side of business and how cultures of care,  connection, and belonging power companies to thrive and outperform the competition.   Quotes:  True fulfillment begins when you pause to listen to your inner voice, not just your outer achievements.  The greatest crisis we face in midlife is not failure but living a life out of alignment with who we truly are.  Success without meaning will always leave you feeling restless and incomplete.  When you dare to revisit your core values, you rediscover the energy and purpose that fuel your next chapter.  Your next breakthrough starts when you ask what decision moves you closer to who you are becoming.    Takeaways:  External accomplishments alone cannot bring lasting fulfillment without inner alignment.  Regular stillness and reflection are essential to connect with your true values and desires.  Midlife is not a crisis, but a powerful opportunity for recalibration and growth.  Simple daily questions and journaling can reveal the real story of who you are now.  Realigning your life with your authentic self opens the door to deeper joy, meaning, and impact.    Timestamps:  00:00:00 Introduction & The Hidden Question Behind Success 00:01:40 Success Achieved, Emptiness Remains 00:03:20 The Disconnect of “Going Through the Motions.” 00:05:00 Decades of Momentum & Inner Tiredness 00:06:40 Playing a Character & Seeking Deeper Meaning 00:08:20 Facing Burnout & The Concept of Misalignment 00:10:00 Rediscovering Values and Building Self-Awareness 00:11:40 Time to Pivot: Steps for Realignment 00:13:20 Grounding Yourself with Daily Questions 00:15:00 Journaling Exercise, Reflections & Outro   Conclusion:  True fulfillment starts when you stop chasing more and start tuning into what matters most within. The path to congruence is not about abandoning your achievements but about aligning them with your deepest values and desires. Remember, the discomfort you feel is really an invitation that serves as a wake-up call to a richer, more meaningful season of life. By embracing stillness, revisiting your core values, and asking powerful questions, you can chart a new course that feels genuinely right for you. Your next chapter is waiting, so are you ready to write it with purpose and passion?    Links/Resources:  Substack: https://marcelschwantes.substack.com/       LinkedIn: https://www.linkedin.com/in/marcelschwantes/   Twitter/X: https://x.com/MarcelSchwantes   YouTube: http://www.youtube.com/@MarcelSchwantes1 Instagram: https://www.instagram.com/marcel.schwantes/

    18 min
  2. JAN 2

    Reset Your Definition of Leadership with Marcel Schwantes

    Episode recap:   Subscribe to Marcel’s Substack here:   https://marcelschwantes.substack.com/subscribe     Marcel Schwantes opens Season 10 with gratitude and a renewed call for better leadership. He previews more solo episodes in 2026 and emphasizes that a leadership strategy only works when a leader’s character and inner operating system are solid. He reframes authentic leadership as humility, self-honesty, and service. Authenticity starts with self-awareness, supported by a weekly reflection: where you lived your values, where you drifted, and what triggered it. He links authentic leadership to well-being by urging leaders to remove friction, create clarity, support mental health, and help people connect to purpose—since burnout often stems from a loss of meaning, not just workload.    Bio:   Marcel Schwantes is a speaker, author, and acclaimed executive coach with a global following. Recognized by Inc. Magazine as one of the Top 50 Leadership and Management Experts in 2025, Marcel’s thought leadership reaches millions each month through global media like Inc., Time, Fast Company, Business Insider, and Forbes. Marcel delivers presentations, workshops, courses, and coaching programs about the human side of business and how cultures of care,  connection, and belonging power companies to thrive and outperform the competition.    Quotes:  "You become a far more effective leader the moment you stop performing leadership and start practicing it."  "Authentic leadership always, always starts with self-honesty."  "Humility is a performance enhancer, not just a personality trait."  "Great leaders aren't afraid of holding up the mirror; they invite feedback and treat it like data, not judgment."  "Real authentic leadership exists to meet real human needs."    Takeaways:  Authentic leadership begins with self-honesty and removing the mask.  Humility allows leaders to learn, grow, and truly connect with others.  Seeking and acting on feedback transforms workplace relationships.  Meeting the real needs of people is at the heart of effective leadership.  Redefining leadership with authenticity, humility, and service sets the stage for a thriving culture.    Timestamps:  00:00 Introduction & Podcast Purpose  03:26 2026 Podcast Direction & New Year Focus  06:00 Principles of Authentic Leadership  08:30 Practical Implementation Tips  14:45 Conclusion & Call to Action    Conclusion:  As we close out this episode, remember that real leadership begins with honesty, humility, and a genuine commitment to serving others. By embracing authenticity and staying true to your values, you create space for growth, trust, and lasting impact. Let this new year be your opportunity to lead with heart, listen deeply, and elevate the people around you. True change starts from within, and your leadership can set the tone for a better tomorrow.    Links/Resources:  Substack: https://marcelschwantes.substack.com/       LinkedIn: https://www.linkedin.com/in/marcelschwantes/   Twitter/X: https://x.com/MarcelSchwantes   YouTube: hhttps://www.youtube.com/@MarcelSchwantes1  Instagram: https://www.instagram.com/marcel.schwantes/

    17 min
  3. 12/19/2025

    Building Emotionally Intelligent Teams that Outperform the Rest with Vanessa Druskat

    Episode recap Vanessa Druskat, social and organizational psychologist and author of The Emotionally Intelligent Team, joined the Love In Action podcast to unpack what truly separates average teams from exceptional ones. Her decades of research reveal that it’s not brilliance at the top or superstar individual contributors that drive sustained performance. The real differentiator is a team’s emotional ecosystem—the shared norms, routines, and habits that create trust, belonging, and collaborative energy. By shaping the everyday habits discussed, leaders can create a culture where people feel safe, energized, and committed—conditions that ultimately drive exceptional performance.   Bio Vanessa Druskat is an associate professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire. As an internationally recognized leadership and team performance expert, Vanessa Druskat advises leaders and teams at over a dozen Fortune 500 and Fortune Global 500 companies. She is the recipient of multiple research and teaching awards. She is the author of The Emotionally Intelligent Team.    Quotes:  “We spend a lot of time trying to hire the best people or fix people, but we don’t spend enough time asking the collective what it needs to work better together.”  “To experience belongingness, a person must feel seen, known, understood, and supported by the entire team. We are wired to perform at our best under these conditions.”  “Leaders have the power to change their teams’ cultures and add practices that respect members’ universal human need to belong.”  Takeaways:  Emotionally intelligent teams thrive by creating routines that build trust, psychological safety, and belonging.  Successful collaboration is driven by helping team members succeed, improving constantly, and seeking new ideas.  Understanding teammates’ unique strengths and personalities is key to engagement and high performance.  Addressing unacceptable behavior with caring, actionable feedback strengthens team dynamics.  Leaders should assess team needs regularly and set collective norms to foster a culture of continuous improvement.  Timestamps:  0:00:02 Introduction & Episode Overview  0:02:40 Guest Welcome & Background  0:05:32 Motivations for Studying Teams  0:07:10 Defining Team Emotional Intelligence  0:10:40 Team Norms & Three Core Buckets  0:15:33 Helping One Another Succeed  0:16:37 Understanding Team Members  0:18:55 Demonstrating Caring  0:23:15 Addressing Unacceptable Behavior  0:29:43 Measuring Team Success  0:32:11 Groupthink & Decision Making  0:33:29 Speed Round: Personal Insights  0:36:26 Hopes for 2026  0:37:53 Leadership, Love, and Final Advice  0:40:53 Connecting with Vanessa Druskat  0:41:41 Closing Remarks  Conclusion:  As we wrap up this episode, remember that extraordinary teams aren’t built by perfect individuals—they’re powered by collective trust, curiosity, and care. Let today be your reminder to reach out, understand, and uplift those around you. When we lead with empathy and foster true connection, the results speak for themselves. Here’s to building teams where every voice matters, and collaboration leads the way.  Links/Resources:  LinkedIn - https://www.linkedin.com/in/vanessa-druskat/   Website - https://www.vanessadruskat.com/   Team EI Survey – https://www.vanessadruskat.com/survey   Book - https://www.amazon.com/dp/1647824877?tag=bk00010a-20&th=1&psc=1&geniuslink=true   University of New Hampshire -  https://paulcollege.unh.edu/person/vanessa-druskat

    44 min
  4. 12/12/2025

    Modeling Servant Leadership with the “Sing Second” Theme, Featuring Dean Wegner

    Episode recap   What happens when a West Point–trained Army Ranger turns his convictions about faith, entrepreneurship, and country into a fast-growing, American-made apparel brand? In this episode, Marcel sits down with Dean Wegner, founder and CEO of Authentically American, to explore how military discipline, servant leadership, and a mission-driven business model are reshaping what “Made in the USA” can mean today.    Note: You can purchase one of the sweat-activated T-shirts here: https://www.authenticallyamerican.us/collections/army-west-point-screenprint    If you use the code FOUNDER, you will get 25% off.   Bio: Dean Wegner is the Founder and CEO of Authentically American, a Veteran-owned, American-made premium apparel brand. They are a company that celebrates patriotism, supports the American worker, and donates 10% of its profits to Veteran and First Responder charities. A West Point graduate, Dean served 7 years as a helicopter pilot and Army Ranger. Dean and Authentically American have been featured in Forbes, Inc. Magazine, FOX News, MSNBC, Nasdaq, Newsmax TV, and SiriusXM Radio.    Quotes:  “When things are really challenging, you cannot do it on your own. You need a team.”  “No one cares about how much you know until they know how much you care.”  “You do not get to sing second unless you have a tireless work ethic.”    Takeaways:  Servant leadership becomes even more important in moments of difficulty  Values create the foundation for how a leader shows up each day  Having a Ranger buddy or trusted partner increases your chances of success  Great ideas do not always come from the leader; they come from the team  Mission-driven work fuels perseverance and purpose    Timestamps:  [01:55] Dean joins and aligns with servant leadership  [02:13] Dean shares his personal story and values  [03:27] What Authentically American is and why American-made matters  [04:38] The impact of creating American jobs  [05:45] Business model explanation and pricing strategy  [06:49] Military experiences shaping Dean as a leader  [08:53] The meaning of sing second and respect in leadership  [11:15] Leadership lessons from Ranger School and corporate life  [15:20] Servant leadership during challenging times  [16:27] Counterintuitive leadership lesson about thought leadership  [18:15] Advice for aspiring founders and servant leaders  [19:16] Future growth and building a sales team  [20:34] Dean demos the sweat-activated T-shirt  [23:29] Custom apparel for businesses and nonprofits  [24:08] How Authentically American serves charities at cost  [25:09] Speed round: family, fitness, and inspirations  [27:29] Dean’s biggest hope for 2026  [28:33] Leading with practical love in action  [29:19] Final takeaway about having a Ranger buddy  [30:09] How to connect with Dean and the brand  [31:06] Closing remarks and Army-Navy game reminder    Conclusion:  Dean Wegner leaves listeners with a clear message that leadership is ultimately an act of service. Through his military lessons, commitment to American manufacturing, and daily devotion to putting others first, he demonstrates that meaningful leadership is built on humility, teamwork, and purpose. His story calls us to lead with care, stay rooted in our values, and pursue missions that create real impact in the lives of others.    Links/Resources:  Website: https://www.authenticallyamerican.us/     Dean Wegner on LinkedIn: https://www.linkedin.com/in/deanwegner93/  Facebook: @AuthenticallyAmericanCo   Instagram: @authentically_american

    33 min
  5. 11/25/2025

    Helping Leaders Embrace Authenticity and Purpose at Work with Dr. Jaime Goff

    Episode Recap This week on the podcast, I sat down with Dr. Jaime Goff — executive coach, therapist, and author of The Secure Leader. Our conversation goes deep into something many leaders feel but rarely explore: how our early attachment patterns quietly follow us into the workplace.    Dr. Jaime breaks attachment theory down into something extremely practical for leaders. At the core are two questions we all carry:  Am I worthy of connection? Can I trust others to show up for me?  Our answers tend to show up at work in three ways. One of those ways is that of a “secure leader”: Grounded, steady, and empowering — the hallmark of modern servant leadership.  Leaders who do the inner work of a Secure Leader create workplaces where people can flourish.    Guest Bio Dr. Jaime Goff is the founder of The Empathic Leader, LLC, where she specializes in helping leaders unlock their full potential through executive coaching, insightful workshops, and thought-provoking keynotes. Jaime holds a PhD in Couple and Family Therapy from Michigan State University and a graduate certificate in executive coaching from Southern Methodist University   Quotes:  “We are not prisoners to our previous patterns, because we all have the power to become more secure.”  “Your leadership is shaped long before you ever enter a leadership role.”  “To love others well as a leader, you first have to believe you are worthy of love yourself.”  “Emotional regulation is the first step toward showing up as a secure and present leader.”  “All behavior makes sense in context, especially when you understand your story.”    Takeaways:  “We are not prisoners to our previous patterns, because we all have the power to become more secure.”  “Your leadership is shaped long before you ever enter a leadership role.”  “To love others well as a leader, you first have to believe you are worthy of love yourself.”  “Emotional regulation is the first step toward showing up as a secure and present leader.”  “All behavior makes sense in context, especially when you understand your story.”    Timestamps:  00:02 Intro and podcast milestones  05:12 Meet Dr. Jaime Goff and her personal story  07:21 The “latchkey kid” upbringing and over-independence  10:55 Why she wrote The Secure Leader  13:26 Attachment theory explained  15:21 How unworthiness shapes controlling or approval-seeking leadership  18:50 Jaime’s aha moment as a young leader  21:34 Gaining awareness and deconstructing your story  24:07 Avoidant, anxious, and secure leadership styles  28:44 Trauma, triggers, and past patterns repeating at work  32:18 The cost of skipping inner work  37:49 First steps to becoming a secure leader  40:06 Where to take the Secure Leader style scan  41:37 Speed round  45:52 Jaime’s hope for more secure leadership  48:31 Leading with love and building self-worth  50:56 Final takeaway on moving slow to move fast  52:57 How to connect with Dr. Jaime Goff    Conclusion:  As we close this inspiring conversation, remember that real leadership begins within. When you commit to self-discovery, you build the foundation to lead others with empathy, purpose, and resilience. Growth is a lifelong journey where each step forward helps you make a positive impact on those around you. Lead with clarity, nurture meaningful connections, and watch your influence create ripples of transformation in your team and beyond.    Links/Resources:  Website (take the assessment)- https://drjaimegoff.com/   LinkedIn - https://www.linkedin.com/in/drjaimegoff/   Amazon - https://www.amazon.com/Secure-Leader-Discover-Leadership-Story/dp/B0FBZ39H8Y/   Email Dr. Goff: jaime@drjaimegoff.com

    54 min
  6. 11/14/2025

    How to See What’s Holding You Back as a Leader with Martin Dubin

    Episode recap     In this episode, I sat down with Dr. Martin Dubin — a clinical psychologist turned entrepreneur and executive coach — to unpack the blind spots that quietly sabotage leaders. Marty’s journey from therapy rooms to boardrooms shaped his book Blindspotting, where he helps executives see what they can’t see about themselves. We dug into why even the smartest leaders miss their own patterns, how to build self-awareness without beating yourself up, and why humility and small shifts matter more than big transformations.    Key Insights:  Blind spots aren’t flaws — they’re unseen patterns. Marty explained how our minds naturally focus on familiar territory, leaving some behaviors invisible to us. Six areas to watch: identity, motives, traits, emotions, intellect, and behavior — all interconnected layers that shape how leaders show up.  Awareness beats overhaul. Growth happens through small, intentional adjustments, not massive self-reinventions.  Humility is the gateway to insight. The best leaders don’t try to be perfect — they stay curious about what they might be missing.  Self-awareness drives effectiveness. Understanding your motives and emotional triggers helps you lead with more clarity, empathy, and confidence.  BIO:   Martin Dubin is a clinical psychologist, serial entrepreneur, business coach, and adviser to C-suite executives and Silicon Valley entrepreneurs. He founded several companies, including a multimillion-dollar health care company where he also served as CEO. A former coach at the Center for Creative Leadership and a partner at talent firm RHR International, he worked directly with hundreds of C-suite senior executives from Fortune 500 companies and with Silicon Valley venture capital firms and their portfolio companies.    Quotes:   “Self-awareness is the single most important tool of your leadership.” “You are the tool of your leadership, so the better you know yourself, the better you lead.” “Your greatest strength becomes a blind spot the moment you overdo it.” “Stress narrows your motives, so you default to survival instead of wise leadership.” “Real change in leaders comes from small tweaks, not dramatic transformation.”    Takeaways:  Name your core strengths, then ask what happens when you are too much of that strength to uncover likely blind spots. Notice when your role has changed but your identity has not and ask if you are still leading like your old job. Pay attention to emotional overreactions after meetings; they are clues to motives or values you may not fully understand. Stop trying to be the smartest person in the room and start asking more questions to draw out the intelligence of your team. Focus on small, intentional behavioral changes rather than chasing a complete personal transformation.    Timestamps:    [00:00] Marcel’s intro: why what used to work in leadership suddenly stops working [02:40] Marty’s story from clinical psychologist to entrepreneur to executive coach  [07:20] The spark behind Blind Spotting and why entrepreneurs reveal raw blind spots  [09:06] Why is it so hard for leaders to see their own blind spots  [11:31] The six blind spot areas and the “target” model are explained  [13:15] Identity blind spots and the pain of transitioning into new roles  [16:12] Traits, emotions, and intellect as hard-to-change parts of our wiring  [20:37] Emotional blind spots, EQ, and using feelings strategically at work  [22:41] Different kinds of intellect and how over-reliance on smarts backfires  [27:49] Motives at the center: power, achievement, affiliation, and values  [32:30] How stress distorts motives and narrows our leadership choices  [33:16] A simple exercise to find blind spots by adding “too” to your strengths  [34:17] Why sustainable growth comes from small behavioral tweaks, not wholesale reinvention  [35:13] Speed round: what makes Marty smile, big life lessons, and hopes for the future  [37:45] Leading with love by accepting yourself and using what you have  [38:16] Final takeaway: start somewhere small and let self-awareness do its work    Conclusion:    This conversation reminds us that leadership is fundamentally an inside job. Blind spots are not signs of failure but evidence that we are human, shaped by patterns, histories, and motives we do not always see. By understanding identity shifts, naming our traits and emotional patterns, and getting honest about what truly drives us, we gain more choice in how we show up. Rather than chasing dramatic transformation, Marty urges leaders to embrace small, focused behavioral changes—asking more questions, listening longer, or dialing down an overused strength. Over time, those small tweaks compound into deeper authenticity, healthier relationships, and more effective, human-centered leadership.    Links/Resources:  Website: https://www.martindubin.com/    Blind Spotting assessment and resources: https://www.blindspotting.com/   Book: https://www.amazon.com/dp/B0DRZFK8J6?tag=bk00010a-20&th=1&psc=1&geniuslink=true

    41 min
  7. 11/08/2025

    Discover How to Unlock a Brighter, Happier, Bolder You with Dr. Paul Zak

    Today’s episode is made possible by TerraSlate. TerraSlate Waterproof Paper is waterproof, rip-proof, and recyclable — no more laminating sheets, and no more wasted paper. TerraSlate prints through any standard laser printer and can be written on with a regular ballpoint pen. Powered by 100% renewable energy and recently named a Denver Broncos Small Business Partner, TerraSlate combines durability with sustainability. From ocean dives to mountain summits, it’s trusted by the NFL, the U.S. military, and Michelin-starred restaurants to perform when nothing else does. If your work matters, make it last.  Visit TerraSlate.com and make your ideas indestructible.    Episode Recap:  In this Love in Action episode, Marcel sits down with neuroscientist and author Dr. Paul Zak to unpack what truly makes us happy—and how love, connection, and neuroscience intersect to create thriving workplaces and healthier lives. Drawing on research from The Little Book of Happiness and his company, Immersion Neuroscience, Zak reveals how happiness isn’t just a feeling—it’s a measurable state shaped by our relationships, daily choices, and leadership behaviors.   Bio:   Paul Zak is a distinguished university professor at Claremont Graduate University. His research has taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea. He is ranked among the top 0.3 percent of most cited scientists, with over 200 published research articles. His lab and company, Immersion Neuroscience, help people live longer, happier, and healthier lives.    Quotes:  "Vulnerability is one of the best ways to build bonds with people, whether in your family, your circle of friends, or your professional team and organization. Vulnerability teaches them that you are approachable and that you need others to help you develop answers and embrace feedback." "The more you go in an organization, the more people you lead, the more you become a role model. You're also visible as a role model to people you do not interact with daily, both inside and outside your organization."  "If the map differs from the terrain, go with the terrain. This means assessing the situation in real time, getting inputs from every team member on that special assignment, and making a new plan, which hopefully is a winning plan." Takeaways: ·Reflect on Your Leadership Style: Take 10 minutes to write down how you respond to mistakes and feedback. Are you open to vulnerability, or do you default to defensiveness? Identify one behavior you can adjust to build trust with your team. ·  Build Genuine Connections: Schedule one conversation this week with a team member to learn their personal or professional story. Ask questions that show you care about their perspective and challenges. ·Challenge Long-Held Beliefs: Identify one assumption you rely on when making decisions. Ask yourself, “What if this isn’t true?” and explore how adapting your approach could improve outcomes.  Practice “Fearless Learning”: Pick a recent setback and outline what went wrong without assigning blame. Write down one concrete action to improve your approach next time. Create a Commitment Plan: Draft a one-page outline with three areas to focus on: how you’ll lead yourself, lead your team, and lead your organization. Revisit it regularly to stay aligned with your goals. Timestamps: [00:00] Introduction & Why Happiness Matters [04:00] The Science Behind Social Connection [08:00] Redefining Happiness for Introverts [10:00] The 45 Cardinal Virtues Explained [12:00] The Six App and Measuring Key Moments [17:00] How the Brain Creates Happiness [19:00] Longevity and Social Bonds [20:00] Love vs. Fear in Leadership [24:00] Oxytocin, Trust, and Connection [30:00] Healing Division Through Empathy [33:00] Emotional Fitness and Therapy [36:00] Building Happy, Sustainable Organizations [38:00] Personal Lessons & Reflections [44:00] Leading with Love and Practical Kindness [45:00] Final Takeaways & Resources   Conclusion: To thrive in today’s demanding world, leaders must embrace human-centric leadership. Great leadership starts with self-awareness and a commitment to personal growth. By fostering empathy, encouraging open feedback, and seeing vulnerability as a strength, leaders create environments where teams feel valued and empowered. Practicing fearless learning—letting go of rigid assumptions—enables leaders to adapt and guide their organizations through uncertainty. Ultimately, the most effective leaders prioritize authentic relationships, inclusion, and continuous growth, ensuring their teams can innovate, collaborate, and succeed while building cultures that endure beyond immediate challenges.   Links/Resources: Website: https://www.getimmersion.com/  Download the SIX app here: https://your6.com/  Book: https://a.co/d/9IIYijt  LinkedIn: https://www.linkedin.com/in/paul-j-zak-91123510/

    50 min
  8. 10/31/2025

    Mark C. Crowley: Beyond Engagement: Building Workplaces Where People Truly Flourish

    Today’s episode is made possible by TerraSlate. TerraSlate Waterproof Paper is waterproof, rip-proof, and recyclable — no more laminating sheets, and no more wasted paper. TerraSlate prints through any standard laser printer and can be written on with a regular ballpoint pen. From ocean dives to mountain summits, it’s trusted by the NFL, the U.S. military, and Michelin-starred restaurants to perform when nothing else does. If your work matters, make it last.   Visit TerraSlate.com and make your ideas indestructible.   Episode recap: In this powerful conversation with Mark C. Crowley, author of Lead from the Heart and The Power of Employee Wellbeing, we discussed the growing realization that employee engagement without well-being is hollow—and how genuine human connection, frequent feedback, and emotional awareness drive real performance.   Other highlights from the episode: Why belonging is the new foundation of well-being. How unresolved trauma shapes leadership—and how awareness leads to healing. Why resilient leaders embrace uncertainty and learn through “two-way doors.” How care and accountability together create workplaces people want to stay in.   Mark’s message is simple but radical: when people feel cared for, they thrive—and so do organizations.   Tune in to explore how leading with heart isn’t soft—it’s smart, strategic, and deeply human.   Guest Bio: With twenty-five years in the competitive financial services industry, Mark C. Crowley rose to national roles, earning Leader of the Year for his emotionally connected, heart-centered approach that drove exceptional performance and employee growth. His book Lead from the Heart (2011, second edition 2023) disrupted conventional management with research proving that traditional methods undermine employee achievement. Now taught in eleven universities, it ignited a global movement for humane leadership. In his new book, The Power of Employee Well-Being, he advances this vision, demonstrating that thriving teams fuel organizational success. Mark’s Lead from the Heart podcast, ranked in the top 1.5 percent globally, reaches 175+ countries.   Quotes: Feelings and emotions drive behavior. Engagement is literally a decision of the heart." "If you don't know yourself, how could you possibly manage other people? You're not well-informed." "Belonging isn't just connection. It's emotional safety, respect, and the freedom to be who you are." "When you make decisions, think about how they'll make people feel. That's what it means to lead with love." "The work experience should not be something people dread. Create a culture where people want to belong."   Key Takeaways Know yourself before you lead others. Reflect on your upbringing and motivations. Hidden childhood influences often shape your leadership habits. Clarify your values. Define what you stand for, and let those values guide every decision—even when it costs you short-term success. Build belonging. Create environments where people feel safe, respected, and accepted for who they are. Lead with love. You don't need to say "I love you" at work. You show it by caring about how people feel and treating them with kindness. Embrace uncertainty. Replace fear with curiosity and experimentation—model calm confidence during change.   Timestamps [00:02] The failure of the engagement industry [02:29] Mark's return to the show and his new book, The Power of Employee Well-Being [02:52] A childhood without love shaped a new kind of leadership philosophy [07:13] The evolution of "heart-based" leadership and why it's now mainstream [10:59] Why engagement hasn't improved in 12 years—and how companies got it wrong [16:51] Moving from engagement to well-being as a leadership priority [17:23] The first key drivers of well-being: Know thyself and know thy values [24:03] Why values matter more than performance—and the courage to protect culture [27:15] The most significant driver of well-being: Belonging and emotional safety [30:41] How to lead through uncertainty with confidence and hope [37:04] The link between childhood wounds and leadership behavior [41:52] Why workplace change is inevitable—and how well-being is the future [48:56] How to lead with actionable love every day [51:17] Why work should never be something people dread [53:13] Where to connect with Mark and explore his work   Conclusion: Mark C. Crowley's message is clear: the future of leadership depends on humanity. Employee engagement may have stalled, but well-being is the key to unlocking performance, retention, and innovation. When leaders know themselves, honor their values, and build genuine belonging, they create workplaces where people thrive. Leading with love isn't soft—it's strategic.   Links/Resources:  Website – https://markccrowley.com/ Book - https://www.amazon.com/Power-Employee-Well-Being-Engagement-Flourishing/dp/B0DRXGD4YK/ LinkedIn - https://www.linkedin.com/in/markccrowley/ Podcast - https://markccrowley.com/podcasts/ Thank You!

    58 min
4.9
out of 5
60 Ratings

About

The Love in Action Podcast—ranked #33 among the 100 Best Leadership Podcasts and in the top 2% of shows worldwide—is where leadership meets humanity. Hosted by global influencer, author, and executive coach Marcel Schwantes, the show features candid conversations with bestselling authors, visionary executives, and thought leaders who are redefining what it means to lead. Whether you want to sharpen your leadership skills, create a culture people love to work in, or grow your business by putting people first, you’ll find practical wisdom and inspiring stories to help you get there.