The CU2.0 Podcast

Robert McGarvey

This podcast explores contemporary, critical thinking and issues impacting the nation's credit unions. What do they need to be doing to not just survive but prosper? 

  1. 1D AGO

    CU 2.0 Podcast Episode 395 Curql and Stablecore On Why Now Is the Time for CUs to Embrace Digital Assets

    Send a text In mid February, Curql, the collective of 160+ credit unions, announced its first blockchain investment into Stablecore, a company that provides digital asset infrastructure for credit unions. Literally hundreds of billions of dollars now are flowing into stablecoin, a digital currency backed by fiat currency and accordingly it has little volatility. Big banks are pouncing on stablecoins but the credit union problem is a lack of tools for managing digital currencies. Enter Stablecore which is designed to enable credit unions to manage member portfolios of digital currencies.  It’s a solution that’s needed and that’s why Curql chose to put money into Stablecore. On the show are Nick Evens, President and CEO of Curql, and Alex Treece, CEO and co-founder of Stablecore, Along the way, Nick offers insights into Curql’s investment strategy and Alex issues an invite to credit unions that might be interested in a pilot that he is putting together. Sure, you are glad that you sat out Bitcoin but stablecoin is a very different entity. Now’s the time to get to know about it. Listen up. Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com     And like this podcast on whatever service you use to stream it. That matters.     Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

    32 min
  2. FEB 26

    CU 2.0 Podcast Episode 393 DeepTarget's Preetha Pulusani on Puttinhg CU Member Data to Work

    Send a text Fact: credit unions have lots of data about their members. Everything from home address to their liquidity.   Fact: credit unions, most of them, are woefully inept at mining this data to better serve those members and also to boost member retention and up cashflow into the credit union. Enter DeepTarget, a Huntsville AL based fintech that serves 285 clients, 85% of which are credit unions and they range in size from around $25 million in assets to several billion dollars in assets. All come to DeepTarget for its toolkit of proven tools that get results. In 2025 for instance DeepTarget tools helped its customers open 328,000 new accounts, generated $1.98 billion in new loans, and brought in $2.7 billion in new deposits. The DeepTarget secret is how it effectively mines the data a credit union already has on hand. That sound you hear is the CU cash register ringing. Monthly DeepTarget fees are affordable, too, typically four figures a month. And usually a credit union’s own staff involvement in DeepTarget campaigns is minimal, although accommodations are available for credit unions that want a more hands-on role. In an era of generative AI all this may seem unglamorous and maybe it is.  But it delivers meaningful bottomline results to credit unions. On the show is Preetha Pulusani, the company founder and CEO. And if you wonder how all this tech happens in Huntsville, I have one name for you Wernher von Braun.  If the name doesn’t ring a bell, look it up. Listen up Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com     And like this podcast on whatever service you use to stream it. That matters.     Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

    45 min
  3. FEB 11

    CU 2.0 Podcast Episode 391 White Clay's Mac Thompson on Human Centered Digital Strategies for Credit Unions

    Send a text Only about one third of your members feel understood by you - that’s the harsh fact that emerges from a member experience survey conducted by the Harris Poll and sponsored by White Clay, a fintech that says it helps banks and credit unions enhance customer relationships and profitability. On the show today is Mac Thompson, CEO and founder of White Clay, to tell why members feel misunderstood and also to explain why he says credit unions should get busy implementing human-centered digital strategies in 2026. Human centered digital? Isn’t that a contradiction in terms? Thompson explains why it isn’t self contradictory and why he believes this may be the key that unlocks greater successes for the credit unions that make it happen. Along the way he agrees that the biggest banks - Chase, B o A and a few others - have a huge lead in implementing AI.  But Thompson is also optimistic that there is a path to success for credit unions that nurture their human bonds with members. This is a show with a lot of big thoughts.  But now - with AI rolling out everywhere and seemingly changing everything - now indeed is the time for credit unions to think big. And Thompson thinks they can. Listen up. Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com     And like this podcast on whatever service you use to stream it. That matters.     Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

    55 min
  4. FEB 4

    CU 2.0 Podcast Episode 390 Glia's Andrea Argueta on AI and Your Credit Union

    Send a text Today Andrea Argueta is director of financial institution advisory at Glia, a company that focuses on providing credit unions and banks digital customer service tools and nowadays that means AI.  So this show’s focus is on the practical suite of tools Glia has working in some 400 credit unions, making Glia very probably the largest provider of AI tools to credit unions. Importantly, too, Argueta knows credit unions. That’s because before coming to Glia she served as COO at Washington DC based IDB Global Federal Credit Union, an institution that serves the employees of the Inter-American Development Bank and their families and there are members in over 75 countries.   At IDB Global she was a Glia customer and eventually that evolved into her joining the Glia team.   In the show she tells about that journey and she also offers insights into what AI is really doing for credit unions today and the smart way for a credit union to join this party.   In the show mention is made of two prior appearances on the show by Glia executives, Glia CEO Dan Michaeli in 2020 and Jake Tyler a year ago.  Listen up. Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com     And like this podcast on whatever service you use to stream it. That matters.     Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

    39 min
  5. JAN 28

    CU 2.0 Podcast Episode 389 Alloy's Sara Seguin on the State of Fraud in 2026

    Send a text Fraud is up, a lot, at credit unions, according to the Alloy 2026 State of Fraud Report, says Sara Seguin, a principal adviser at Alloy.  Sara is a past CU 2.0 Podcast guest - link to that show is in the show notes.   She’s on the show now to report that credit unions say they have experienced a 72% increase in fraud events, more than any other segment. Worse, a lot of fraud now involves synthetic identities - i.e., manufactured people - and a long con that may take months or years before the crooks seek to defraud the credit union. What can credit unions do to fight back?  Alloy has pointers. Credit unions also have seen a spike in in-branch fraud, says Alloy. That’s surprising but also very worrying.  Hear the details in the show. Fraud is not a fun topic, I know that. But it is a real, every day concern at just about every credit union in the US and knowledge - of what fraudsters are doing and the tools available to fight back - is indeed power for a credit union. Understand, too, last year’s fraud trends aren’t this year’s.  It’s a constant battle where the criminals are always updating their weapons.  Credit unions have to do likewise\. How? What?  Listen up. Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com     And like this podcast on whatever service you use to stream it. That matters.     Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

    42 min

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5
out of 5
10 Ratings

About

This podcast explores contemporary, critical thinking and issues impacting the nation's credit unions. What do they need to be doing to not just survive but prosper?