Revenue Hub

Revenue Hub

We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.

  1. 1d ago

    Why The Data Accuracy Problem Quickly Becomes an AI Process Problem

    AI is everywhere in hospitality right now - but is your hotel actually ready for it, or are you just bolting new tech onto old problems? In this episode, I talk with Peter Brauer of Get Into More (https://www.getintomore.com/) to break down what genuine AI-readiness looks like for hotels and hotel groups.We dig into the three things that matter more than any tool: your people, your data, and your processes - and why skipping the groundwork means AI just amplifies whatever's already broken. Peter shares the red flags that signal a hotel's data reflects broken process rather than market reality, and his honest take on whether compromised historical data should be a dealbreaker. ──────────────────────────────🔗 LINKS & RESOURCES──────────────────────────────🌐 Website — https://www.getintomore.com/🌐 Website — https://revenue-hub.com💼 LinkedIn — https://linkedin.com/company/revenue-hub ──────────────────────────────💬 ENJOYED THIS? HERE'S HOW TO HELP──────────────────────────────👍 Like this if you found it useful🔔 Subscribe for hotel revenue, marketing & sales strategy content ──────────────────────────────🏷 TAGS──────────────────────────────#HotelAI #Hospitality #RevenueManagement #HotelTech #AIReadiness #HospitalityIndustry #HotelOperations #DataIntegrity #TravelTech #GetIntoMore

    Why The Data Accuracy Problem Quickly Becomes an AI Process Problem
  2. 1d ago

    Is Your Hotel Ready for AI or Are You About to Automate Broken Processes?

    Is your hotel actually ready for AI - or are you about to automate broken processes even faster? In this episode, I talk with Willem Rabsztyn, CEO of Bookboost, to unpack what AI readiness really means for hotels and hotel groups. From data silos to security guardrails to spotting genuine AI value versus pitch-deck buzzwords, Willem breaks down the foundations every property needs before deploying AI at scale. What You'll Learn● Why unifying guest data is the real first step before any AI rollout● The security risks of giving AI agents unrestricted API access● How to shift staff mindset from “clicking buttons” to prompting agents● Why messy data is usually a silo problem, not a “bad data” problem● The three levels of AI maturity (and Willem's “protein powder” analogy)● How to test whether a tech solution's “AI” is real or just marketing● What commercial and operational foundations hotels need for the next 3–5 years ──────────────────────────────🔗 LINKS & RESOURCES──────────────────────────────🌐 Website — https://www.bookboost.io/🌐 Website — https://revenue-hub.com💼 LinkedIn — https://linkedin.com/company/revenue-hub ──────────────────────────────💬 ENJOYED THIS? HERE'S HOW TO HELP──────────────────────────────👍 Like this if you found it useful🔔 Subscribe for hotel revenue, marketing & sales strategy content ──────────────────────────────🏷 TAGS──────────────────────────────#HotelTech #HospitalityAI #AIReadiness #CustomerDataPlatform #Bookboost #HotelMarketing #GuestExperience #HospitalityIndustry #AgenticAI #DataStrategy

    Is Your Hotel Ready for AI or Are You About to Automate Broken Processes?
  3. 2d ago

    AI Can’t Fix Ineffective People, Tools or Processes, But Will Magnify Any Problems

    In this episode, Trevor Grant sits down with Firas Moolla from HotelIQ (www.hoteliq.io) to unpack what “AI readiness” actually looks like in hotel commercial operations, why data quality quietly underpins everything, and why the smartest hoteliers fix their fundamentals before they buy another tool. They cover the “three-legged stool” of people, tools, and processes, why geographic source market data is the ultimate stress test for a hotel's operations, how to incentivize front desk teams to capture better data, how long a real data clean-up actually takes, and what an honest AI readiness assessment looks like in practice. Whether you're a GM, revenue leader, or hotel owner exploring AI vendors, this conversation will help you ask better questions before you sign anything. ──────────────────────────────🔗 LINKS & RESOURCES──────────────────────────────🌐 Website — https://www.hoteliq.io/🌐 Website — https://revenue-hub.com💼 LinkedIn — https://linkedin.com/company/revenue-hub ──────────────────────────────💬 ENJOYED THIS? HERE'S HOW TO HELP──────────────────────────────👍 Like this if you found it useful🔔 Subscribe for hotel revenue & sales strategy content ──────────────────────────────🏷 TAGS──────────────────────────────#HotelTech #HospitalityAI #RevenueManagement #DataQuality #HotelOperations #AIReadiness #HotelIQ #HospitalityIndustry #PMS #CommercialStrategy #HotelManagement #AIinHospitality

    AI Can’t Fix Ineffective People, Tools or Processes, But Will Magnify Any Problems
  4. 10/23/2025

    3+3+3 Ep2: Personalised Pricing, Always On and Booking Decline

    The hotel industry is at a crossroads. In our latest conversation, we tackled three issues that could reshape how we drive revenue and lead our teams (you can also watch the discussion on YouTube - https://youtu.be/phyPUpQQM4k):🔹 Personalised Pricing Is it the next big leap - or a guest trust disaster waiting to happen? Airlines and retail are moving fast, but are hotels really ready for true 1:1 pricing? Or is sharper segmentation + attribute-based selling a safer path?🔹 The “Always-On” Culture Revenue never sleeps - but do we? The pressure to be constantly available may feel like strength, but in reality, it’s a recipe for burnout and poor decisions. The leaders winning today are focusing on output over input and drawing clear boundaries around what counts as an “emergency.”🔹 Booking.com Losing Share We’re seeing Booking.com production slipping in some markets, with growth shifting toward Expedia and direct. Is it dilution (apartments flooding the platform)? Legal and EU pressure? Or a sign that hotels are finally clawing back some control?👉 The takeaways: Experiment with personalisation, but keep fairness + transparency at the core. Protect your teams (and yourself) by setting boundaries - performance > hours online. Diversify your distribution mix now. The OTA landscape is shifting faster than most realise. 🔥 Question for you:Would you trial true personalised pricing if the technology existed - and how would you keep it fair for your guests?👇 Share your thoughts - we’d love to hear how you’re tackling these challenges in your hotels.#HotelRevenue #RevenueManagement #DirectBookings #OTAStrategy #PersonalisedPricing #AttributeBasedSelling #HospitalityLeadership #WorkLifeBalance #AIinHospitality #Bookingcom #Expedia #HotelMarketing #DistributionStrategy #PMS #RMS #HotelDistribution

    3+3+3 Ep2: Personalised Pricing, Always On and Booking Decline

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We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.