Above & Beyond: Stories and Big Ideas about Customer Experience

Loystar
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Get all the ideas on hacking repeat sales, customer retention and building Customer Loyalty for business growth.

Episodes

  1. Ep 4: From Farm to Skin - How ORÍKÌ is Democratizing Wellness at a Rapid Scale Across the World

    12/01/2024

    Ep 4: From Farm to Skin - How ORÍKÌ is Democratizing Wellness at a Rapid Scale Across the World

    Here's another inspiring episode of Above and Beyond, the podcast that celebrates brands redefining customer experience and loyalty. In this episode, we spotlight Joycee Awosika, the trailblazing founder of Oríkì Group, who has transformed the African wellness industry. Joycee shares her incredible journey, from transitioning out of the energy sector to pioneering a brand that bridges Africa's agricultural richness with luxury and holistic care. Her story highlights how Oríkì is empowering communities by sourcing locally while setting a new standard for wellness across the continent. This conversation dives deep into what it takes to build a wellness brand that truly resonates with customers, navigating challenges while creating unforgettable experiences. Joycee's insights offer valuable lessons for entrepreneurs and wellness enthusiasts alike, as she shares how to seize opportunities in this rapidly growing sector. At Above and Beyond, we celebrate stories of businesses going the extra mile for their customers, much like Loystar, which provides tools to foster deeper customer connections and loyalty. Learn more at loystar.co. Tune in and discover how to elevate your vision for success while drawing inspiration from Africa’s potential and Oríkì’s transformative impact on the wellness industry.

    1h 4m
  2. Ep 3: Customer Service - Going Above and Beyond

    11/09/2024

    Ep 3: Customer Service - Going Above and Beyond

    In this special Customer Service Week episode of Above and Beyond, we dive deep into the importance of exceptional customer service and experience. This week’s theme aligns perfectly with the ethos of our podcast, so we couldn’t miss the opportunity to explore what it truly means to go above and beyond for our customers. Joining us is Abimbola of Zahar Beige, who shares insights into customer service excellence from both employer and employee perspectives. Together, we discuss the critical roles each plays within a business to create memorable, lasting customer relationships. We’ll unpack strategies for setting up effective processes, creating a customer-focused culture, and ensuring your business is always at the top of its game. After all, customers are the lifeblood of any business, and providing them with exceptional experiences is key to success. Tune in as we explore how to elevate your customer service to new heights! Looking to enhance your customer loyalty? Loystar offers the tools and support you need to keep customers coming back. Because at the end of the day, great service and loyalty go hand-in-hand. Learn more at loystar.co

    45 min
  3. Ep 2: How to Build a Customer Friendly Business

    05/16/2019

    Ep 2: How to Build a Customer Friendly Business

    Loytar's CEO was invited to a radio station to speak on strategies that positions business as a customer friendly one.

    23 min
  4. Ep 1: Introducing Loystar with Everything Digital

    05/14/2019

    Ep 1: Introducing Loystar with Everything Digital

    Find out how Loystar is changing the world of retail with digital technology to support business and drive repeat sales for them.

    15 min
  • 4 Episodes

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Get all the ideas on hacking repeat sales, customer retention and building Customer Loyalty for business growth.

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