#leaderspotlight

@leaderspotlight

Podcast highlighting leaders and innovators facilitating the future of work 📈 Hosted by Annette White-Klososky

  1. 5d ago

    Episode 41: Unsubscribe: Letting Go to Lead Better in the Age of AI with Ginny Priem

    Host Annette Klososky and co-host/producer Annie Brown introduce a new Leader Spotlight series focused on how leaders are learning, experimenting with, and implementing AI in their organizations and personal lives. Annette interviews Ginny Priem, a former corporate leader, TEDx/keynote speaker, and bestselling author of “Unsubscribed,” about leaders being overwhelmed, “over-functioning,” and mistaking busyness for productivity. Priem explains how letting go, avoiding micromanagement, and building diversified teams improves culture and results, and how her framework helps filter out what doesn’t matter. She shares leaving corporate after a traumatic personal experience, writing “You’re My Favorite,” and building a coaching/speaking business before exiting. They discuss using AI to offload administrative tasks to create more space for human connection in leadership. Priem shares her guiding “architect of your own destiny” mindset and where to connect with her. Show Notes / Timestamps 00:00 Busy Versus Productive 00:48 Show And Season Intro 01:41 AI Series Focus 04:14 Where To Follow 05:03 Meet Ginny Priem 06:00 Unsubscribed Overview 08:05 Overfunctioning Leaders 10:21 Letting Go Advantage 13:18 Leaving Corporate Story 16:10 AI And Human Leadership 19:47 Architect Your Destiny 21:04 Unsubscribe Framework Tips 23:06 Connect With Ginny 23:44 What She's Reading 26:44 Final Thanks And Outro

  2. Sep 15

    Episode 40: Voice AI That Hears How You Feel | Chloe Duckworth on Valence AI and the Future of Customer Experience

    Leader Spotlight host Annette Klososky and producer/co-host Annie introduce a season focused on applied AI implementation and interview Chloe Duckworth, co-founder and CEO of Valence AI AI. Duckworth, who started the company at 19 while on a pre-med track at USC and graduated in two and a half years, explains Valence AI’s real-time vocal emotion infrastructure for voice AI, which analyzes tone and prosody to help human agents or AI voice agents route calls, de-escalate, and improve outcomes in enterprise contact centers and regulated industries. When this podcast was recorded, Valence AI AI announced a $5M seed round after 18 months on the market and reports production results including ~30% reduction in average handle time. Duckworth describes modeling brain-like signal transduction, addressing the “uncanny valley,” building representative language/demographic emotion datasets, and creating customer personas, while also sharing her AI tool usage and reading recommendations. Show Notes / Timestamps 00:00 MCAT To Startup Hook 00:47 Show Intro And Season Focus 03:37 Meet Chloe And Valence AI 07:24 Chloe Origin Story USC 09:13 AI Background And Approach 10:43 What Valence AI Builds 12:56 Seed Round And Traction 15:29 Founder Confidence And Mentors 18:25 Neuroscience Of Emotion AI 23:08 Personas And Data Diversity 26:40 Staying Focused And ROI 31:39 How Chloe Uses AI Daily 33:08 Recommendations And Wrap Up 36:12 Outro And Resources 54:44 How Support Helps Now 58:25 Closing and Call to Action Connect with Chloe Duckworth: Social Media LinkedIn X Website Valence AI

  3. 12/01/2023

    Episode 38: Human Side of the Grind with Kristy Boone

    In this episode of LeaderSpotlight we interview Kristy Boone, a leader with a remarkable story of overcoming trauma and channeling her experiences into empowering others. Host Anette Klososky engages Kristy in a candid conversation about her journey from confronting personal challenges to becoming an influential figure in corporate training and development. Kristy shares insights on fostering communication skills rooted in empathy and authenticity, vital in today's digital-centric world. Her story is not just about professional triumph; it's a profound narrative of personal healing, reinvention, and inspiring change within organizations. Listeners will find encouragement in Kristy's approach to identifying and overcoming internal barriers, as well as her innovative methods for bringing empathetic communication and leadership training to various corporate settings. Join us in this heartfelt exploration of leadership, resilience, and the power of authentic connection. Kristy Boone is the founder of Premium Impact. By creating safe and connected experiences for clients, PILLC shares unique experiences for your company, association, family, or team. These experiences are all-inclusive and managed by PILLC Owner-Operator, Kristy Boone, and a small team. Experiences are customizable to client goals in wellness and team-building workshops/activities, as well as entertainment clients would like to experience. Kristy also leads a sketch-comedy team called SwagTWAG. https://www.linkedin.com/in/kristykboone/ https://www.premiumimpactok.com/ https://www.facebook.com/swagtwag/ @swag_twag on Instagram

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Podcast highlighting leaders and innovators facilitating the future of work 📈 Hosted by Annette White-Klososky