On the Build Your Success podcast, Brian welcomes Jake Mazulewicz, founder of JMA Training, who helps leaders prevent dangerous and expensive errors through practical skills rather than compliance or safetymanagement systems. Jake shares his background in adult education, training EMTs and firefighters, and a decade at Dominion Energy, where a costly human error sparked his focus on understanding and reducing serious errors using applied psychology, communication, teamwork, and leadership. He defines leadership as inspiring people while supporting their individual needs, buildingdiscretionary effort and trust. Jake outlines his book’s seven practical steps, includinglearning-based approaches, psychological safety, after-action reviews, investigations, classic defenses, process improvement, and resilience, then explains after-action reviews using a plan-brief-do-debrief cycle and five keyquestions to build ground truth, learning, and team trust. Guest Social:Jake Mazulewicz, Ph.D. | LinkedIn Guest Website:JMA Human Reliability Strategies | hop Host Email: brianb@buildcs.net Host LinkedIn: Brian Brogen, PMP 🧱| LinkedInBuild Consulting Services -Mulberry, FL - Brian Brogen About the host: Do you want true engagement at your event? Expect Brian Brogen to deliver a keynote that sparks dialogue, inspires growth, and leaves your audience thinking long after the event ends. Drawing on his extensive experience as a general contractor and project manager in the construction, power, and mining industries, Brian brings the real-world credibility and relatable rapport your audience craves.