The Business of Healthcare Podcast with Tara Humphrey

Tara Humphrey
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Tara Humphrey looks behind the scenes at the business side of healthcare by talking to NHS and private healthcare leaders. Throughout this podcast, she also shares her own leadership insights. Tara has an MBA in Healthcare Leadership and Management and is the Founder and CEO of THC Primary Care, a leading healthcare consultancy.

  1. 9h ago

    #386 Rethinking NHS Dental Care: Prevention, Access, and Collaboration with Dr Neil Modha & Dr Raja Akhtar

    What happens when a GP practice stops waiting for patients to find a dentist, and starts looking for the patients who need one?   In this episode, Tara is joined by returning guest Dr Neil Modha, GP Partner at Thistlemoor Medical Centre, and Dr Raja Akhtar, Principal Dentist, Oadby Dental Clinic & Joint Founder, Thistlemoor Smiles Centre, to discuss their new approach to NHS dental care at Thistlemoor Medical Centre.   Eight months into the project, Neil and Raja share what they have learned so far, what has been challenging and what this approach could mean for neighbourhood working.   In this episode, they discuss: Why dentistry and general practice need to work more closely together. Using patient data to identify cohorts who may need dental support. Whether activity-based models work for high-need communities. A different approach to NHS dental service design and delivery. The importance of relationships between practices, dentists and commissioners. Thinking beyond the 18 month pilot and planning for the future.   The conversation looks at what can happen when dental care becomes part of the wider neighbourhood conversation, and when teams use data, relationships and population health management to identify where support is needed.     Connect with Dr Neil Modha here.

  2. 10h ago ·  Bonus

    You Might Also Like: The Oprah Podcast

    Introducing Amanda Rizkalla: “Hungered” | Oprah’s Book Club from The Oprah Podcast. Follow the show: The Oprah Podcast BUY THE BOOK! Hungered by Amanda Rizkalla: ⁠https://amzn.to/4hIE21v The 125th Oprah’s Book Club selection is the stunning debut novel Hungered by author Amanda Rizkalla. Written from the perspective of 12-year-old Sofia, Hungered gives a unique look inside the world of a family who is unhoused. Amanda shares how her personal experience of losing their housing and living in a car with her family as a child inspired her to write this poignant and beautiful story. Oprah and Amanda have a thoughtful discussion about how - despite the daily struggle to survive - the fictional Sofia and her family are still able to experience joy, humor and compassion. We hear from several readers including a young woman who says that Amanda’s novel resonated with her because she also experienced being unhoused as a child. 00:00:00 - Welcome Amanda Rizkalla, author of “Hungered” 00:02:10 - Amanda shares why she wrote the book 00:05:00 - The plot of Hungered 00:06:40 - Understanding being unhoused 00:12:40 - Growing up mixed race 00:18:15 - Amanda on choosing the mother’s career 00:22:20 - Theme of not belonging 00:26:15 - Amanda’s writing process 00:28:40 - The ending of the book #oprahsbookclub Follow Oprah Winfrey on Social: ⁠https://www.instagram.com/oprahpodcast/ ⁠⁠https://www.facebook.com/oprahpodcast/⁠⁠ https://www.instagram.com/oprah/?hl=en⁠⁠ https://www.facebook.com/oprahwinfrey/ DISCLAIMER: Please note, this is an independent podcast episode not affiliated with, endorsed by, or produced in conjunction with the host podcast feed or any of its media entities. The views and opinions expressed in this episode are solely those of the creators and guests. For any concerns, please reach out to team@podroll.fm.

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  3. Sep 24

    #385 Making Neighbourhoods Work with Dr Niruban Ratnarajah

    In this episode of The Business of Healthcare, Tara is joined by Niruban Ratnarajah, a GP Partner at Stonehill Medical Centre and Chair of NHS Bolton Foundation Trust.   With experience across general practice, neighbourhood working and the wider NHS system, Niruban offers a unique perspective on some of the challenges facing healthcare leaders, and what it takes to move beyond organisational boundaries and focus on what matters to patients and communities.   Throughout his career, Niruban has sought to bring the voice of patients and underserved communities from the consultation room into the boardroom. He uses data to understand what works and adapt quickly when change is not delivering benefits for patients or staff, while focusing on transformation and financial sustainability without losing sight of clinical quality or colleague wellbeing.   In this conversation, Tara and Niruban explore: GP access and demand - and why the data may tell a very different story from the assumptions made about why patients attend A&E. Relationships and trust - how long-term relationships, honesty and accountability can help organisations work through difficult conversations. Data-driven improvement - why relationships alone aren't enough, and how using data can help practices understand where they are performing and where change is needed. Neighbourhood working - what neighbourhoods could actually mean for patients, from prevention and screening to bringing services closer to where people live. Form vs function - why the focus should be on what needs to be delivered for patients, rather than getting caught up too early in which organisation holds the contract. Getting your own house in order - how practices can optimise their workforce, skill mix and systems before taking on wider neighbourhood responsibilities. PCN relationships - how four practices in Bolton have worked through differences, created equal voices and developed ways of sharing work and resources. Learning from PCNs - why relationships matter, but also why data, evidence, patient need and effective management structures are essential to making collaboration work.   One of the key themes running throughout the conversation is the importance of putting patient need at the centre of neighbourhood working, and using relationships, data and practical action to turn that ambition into something that works on the ground.   If you work in primary care, neighbourhoods, the NHS or healthcare leadership, there is plenty to take from this conversation.   Find Niruban on LinkedIn here.

  4. Sep 9

    #384 Lifestyle Medicine: Simple Changes, Better Health with Dan Bunstone

    In this episode of The Business of Healthcare, Tara is joined by Dr Dan Bunstone, Chief Medical Officer, Doctor and Health Consultant with a passion for health tech and proactive care, focusing on enhancing healthspan, not just lifespan. Tara and Dan discuss how small, realistic changes can have a meaningful impact on our health and wellbeing. Tara and Dan also discuss their Every Move Counts initiative, which aims to get want to get 1 million health and care professionals moving more across the entire system, feeling better, and doing it together. From walking the dog to running an ultramarathon, the message is simple: find something you enjoy, make it part of your routine and run your own race. In this episode, they discuss: What lifestyle medicine means and why simple changes can make a big difference Why consistency is more important than trying to be perfect Making exercise part of your routine and protecting time for it Practical approaches to improving sleep, movement and diet The difference between lifespan and healthspan Why mobility, strength and cardiovascular fitness matter as we get older How Every Move Counts is encouraging health and care professionals to move more The importance of finding activities you enjoy and, as Dan puts it, 'run your own race'. Visit Dan's website here or email Dan here. Find out more about the Every Move Counts initiative here.

  5. Aug 26

    #383 Social Care: The Forgotten Part of the Health and Care System? with Dudley Sawyerr

    What is social care, and why is it still so often overlooked when we talk about the wider health and care system?   In this episode of The Business of Healthcare, Tara is joined by Dudley Sawyerr, Chair for the London Mayor Talent Board for Health and Social Care to explore the role of social care, how it connects with the NHS, and why it deserves a much stronger voice within the wider system.   Dudley also shares his own journey into social care and discusses how we can attract, develop and retain the next generation of the workforce by changing the way we talk about careers in the sector.   In this episode, they discuss: What social care actually encompasses The relationship between social care and the NHS Why social care can feel like the "forgotten cousin" The importance of better information sharing across health and care The wide range of careers available within social care How we can attract more young people into the sector Why retention, progression and workplace culture matter The importance of upskilling and transferable skills How employers can better support and value their workforce   A thought-provoking conversation about changing perceptions of social care and recognising the vital role it plays across the health and care system.   Find Dudley on LinkedIn here, or email Dudley directly here.

  6. Aug 12

    #382 The Mesh Scandal with Dr Wael Agur

    One of our most popular episodes is back.   This conversation continues to resonate with listeners and remains one of our favourite episodes of The Business of Healthcare Podcast.   In this episode, Tara is joined by Dr Wael Agur, Consultant Gynaecologist and Urogynaecology Subspecialist, to explore the rise and fall of transvaginal mesh.   Together, they discuss how mesh became widely adopted, the devastating impact on many women, and the lessons healthcare must learn about patient safety, informed consent and the introduction of new medical technologies.   In this episode, Tara and Wael discuss: How transvaginal mesh became widely used across healthcare. Why patient consent and shared decision-making are so important. The impact the mesh scandal has had on patients, clinicians and public trust. The role of manufacturers, regulation and clinical evidence. The ethical challenges surrounding innovation in healthcare. What the NHS and wider healthcare system can learn from the mesh scandal. How healthcare leaders can balance innovation with patient safety.   This episode is brought to you in partnership with Lexacom. Lexacom has been supporting healthcare professionals for over 25 years with NHS-compliant clinical documentation solutions, including speech recognition, ambient AI consultation notes and workflow tools used across primary care. To learn more about Lexacom, contact their Sales Team here, call 01295 236910, or email Andrew directly here.

  7. Jul 29

    #381 Can OpenEHR Fix Healthcare's Data Problem? With Kanthan Theivendran

    Healthcare organisations generate huge amounts of data every day, but what happens when those systems can't communicate with one another?   In this episode of The Business of Healthcare, Tara is joined by Professor Kanthan Theivendran, Consultant Orthopaedic Surgeon, Professor in Engineering at Aston University and digital health leader, to explore how OpenEHR could help solve one of healthcare's biggest digital challenges.   Together, they discuss why interoperability matters, how open standards can improve patient care, and what healthcare leaders should consider when implementing digital innovation.   In this episode, you'll hear about: Why healthcare data is often siloed What OpenEHR is and why it matters The benefits of open standards and interoperable systems Lessons from implementing Open Outcomes in the NHS Building business cases for digital innovation AI in healthcare, and why better data should come first Creating digital strategies that support clinicians and patients   This conversation challenges us to think beyond the latest technology trends and consider what truly enables better, more connected care.   Contact Kanthan directly on X here, LinkedIn here, or visit the openOutcomes digital PROMS and PREMs here.

  8. Jul 15

    #380 The Business of Community Pharmacy with Shilpa Shah

    What does community pharmacy really contribute to the NHS, and why is it still so often misunderstood? In this episode, Tara is joined once again by Shilpa Shah, CEO of Community Pharmacy North East London, an award-winning pharmacist and Royal Pharmaceutical Society Fellow with more than 26 years of experience in community pharmacy. Together, they explore:  How Pharmacy First is transforming patient care and easing pressure on GP practices. Why stronger collaboration between community pharmacy, primary care and neighbourhood teams is essential. The financial realities facing pharmacies, from funding gaps to medicine shortages. The growing role of prevention, independent prescribing and community-based healthcare. Practical examples of innovation and leadership that demonstrate the untapped potential of community pharmacy. Drawing on her extensive leadership experience and passion for championing the profession, Shilpa shares honest insights into the challenges pharmacies face every day, and why investing in community pharmacy is key to building a more sustainable NHS.

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Tara Humphrey looks behind the scenes at the business side of healthcare by talking to NHS and private healthcare leaders. Throughout this podcast, she also shares her own leadership insights. Tara has an MBA in Healthcare Leadership and Management and is the Founder and CEO of THC Primary Care, a leading healthcare consultancy.

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