CIM Marketing Podcast

CIM | The Chartered Institute of Marketing

The official podcast of The Chartered Institute of Marketing. We spotlight actionable strategies, highlight best practices, and source expert opinions to help you elevate your marketing game. Whether you're focused on digital marketing, content creation, SEO, strategy, or something else entirely, we’ve got you covered. Get the latest news, trends, and insights from across the industry. Hosted by Ben Walker, this podcast offers accessible, relevant discussions on the big issues impacting marketing today. This podcast is your essential resource for staying ahead of the curve.

  1. Marketing 7.0 and leading through disruption

    Jun 4

    Marketing 7.0 and leading through disruption

    In episode 120 of the CIM Marketing Podcast, host Ben Walker is joined by the legendary Professor Hermawan Kartajaya, father of Asian marketing and co-author of the Marketing 3.0 - 7.0 series, and CIM’s chief executive, Chris Daly, to explore how marketing and leadership need to evolve in the age of AI.  Together, they unpack what Marketing 7.0 really means in practice: shifting from influencing customer behaviour to leading customer cognition, balancing human creativity with machine intelligence, and ensuring marketing remains an engine for growth, as well as the moral compass of the organisation. Across the conversation, they discuss how AI is reshaping customer decision-making, why differentiation is at risk in an AI-first world, and how leaders can build trust, avoid burnout, and create safe “sandboxes” for experimentation, all whilst keeping marketing’s human soul at the centre. Listen in to the full episode to discover: Why modern marketing leadership must move beyond nudging behaviour and begin “leading the customer’s mind” and how understanding the attention, social, and reward “brains” is key to driving decisions in an AI-shaped world.How to treat AI as a coworker that handles the heavy lifting while humans focus on creativity, differentiation, empathy, and trust, avoiding the twin pitfalls of ignoring tech or over-relying on it.A glimpse of what comes next: using technology responsibly to drive impact across the 5Ps – People, Prosperity, Planet, Peace, and Partnership—positioning marketing as both top-line growth engine and force for societal good. Want to know more? Check out the CIM Content hub now for all things marketing.     Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

    46 min
  2. Sneak Peek: Marketing 7.0 and leading through disruption

    Episode 120

    Sneak Peek: Marketing 7.0 and leading through disruption

    A new season of the CIM Marketing Podcast is coming soon! In episode 120 of the CIM Marketing Podcast, host Ben Walker is joined by the legendary Professor Hermawan Kartajaya, father of Asian marketing and co-author of the Marketing 3.0 - 7.0 series, and CIM’s chief executive, Chris Daly, to explore how marketing and leadership need to evolve in the age of AI.  Together, they unpack what Marketing 7.0 really means in practice: shifting from influencing customer behaviour to leading customer cognition, balancing human creativity with machine intelligence, and ensuring marketing remains an engine for growth, as well as the moral compass of the organisation. Across the conversation, they discuss how AI is reshaping customer decision-making, why differentiation is at risk in an AI-first world, and how leaders can build trust, avoid burnout, and create safe “sandboxes” for experimentation, all whist keeping marketing’s human soul at the centre. Listen in to the full episode, released Thursday 4th June to discover: Why modern marketing leadership must move beyond nudging behaviour and begin “leading the customer’s mind” and how understanding the attention, social, and reward “brains” is key to driving decisions in an AI-shaped world.How to treat AI as a coworker that handles the heavy lifting while humans focus on creativity, differentiation, empathy, and trust, avoiding the twin pitfalls of ignoring tech or over-relying on it.A glimpse of what comes next: using technology responsibly to drive impact across the 5Ps – People, Prosperity, Planet, Peace, and Partnership—positioning marketing as both top-line growth engine and force for societal good.Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.

    1 min
  3. Navigating 100 years of marketing and advertising evolution

    Apr 23

    Navigating 100 years of marketing and advertising evolution

    As the Advertising Association celebrates its centenary, Ben Walker sits down with Stephen Woodford, CEO of the Advertising Association, to explore 100 years of marketing and advertising evolution. We look at the past, present, and future of advertising. Woodford reflects on iconic campaigns including his memories from the lager wars of the 80s and 90s to Orange’s “The future’s bright, the future’s Orange”, and British Airways’ “world’s favourite airline”, unpacking why simple, emotionally resonant ideas endure for decades. We also discuss why emotion beats logic almost every time, how great strategy underpins great creativity, and why the UK is a genuine creative superpower, punching far above its weight in global advertising exports. The conversation also dives into: How the Advertising Standards Authority (ASA) evolved from a 1920s “vigilance committee” into a world‑leading regulatorThe way AI is used on both sides of the battle against scams and fake ads – and why Woodford is optimisticWhy trust in advertising is now at a five‑year high, especially among younger, digitally native audiencesWhat AI really means for marketing talent, entry‑level roles, and capability buildingThe future balance between influencer-led strategies, performance marketing, and big brand-building campaignsIf you want a clear, grounded view on where advertising has come from, what’s changing right now, and how to navigate the AI era without losing the magic of creativity, this episode is essential listening. Want to know more? Check out the CIM Content hub now for all things marketing.    Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

    1 hr
  4. Sneak Peek: Navigating 100 years of marketing and advertising evolution

    Episode 119

    Sneak Peek: Navigating 100 years of marketing and advertising evolution

    As the Advertising Association celebrates its centenary, Ben Walker sits down with Stephen Woodford, CEO of the Advertising Association, to explore 100 years of marketing and advertising evolution. We look at the past, present, and future of advertising. Woodford reflects on iconic campaigns including his memories from the lager wars of the 80s and 90s to Orange’s “The future’s bright, the future’s Orange”, and British Airways’ “world’s favourite airline”, unpacking why simple, emotionally resonant ideas endure for decades. We also discuss why emotion beats logic almost every time, how great strategy underpins great creativity, and why the UK is a genuine creative superpower, punching far above its weight in global advertising exports. The conversation also dives into: How the Advertising Standards Authority (ASA) evolved from a 1920s “vigilance committee” into a world‑leading regulatorThe way AI is used on both sides of the battle against scams and fake ads – and why Woodford is optimisticWhy trust in advertising is now at a five‑year high, especially among younger, digitally native audiencesWhat AI really means for marketing talent, entry‑level roles, and capability buildingThe future balance between influencer-led strategies, performance marketing, and big brand-building campaignsIf you want a clear, grounded view on where advertising has come from, what’s changing right now, and how to navigate the AI era without losing the magic of creativity, this episode is essential listening. Can’t wait for the full episode on Thursday? Check out the CIM Content hub now for all things marketing.

    1 min
  5. Is AI eroding creativity?

    Apr 9

    Is AI eroding creativity?

    Episode 118: In this episode of the CIM Marketing Podcast, host Ben Walker is joined by CIM Course Director and Strategic Growth Consultant Steph Inez Matthews, and Peter Gaston, innovation lead at VCCP and co-founder of AI-first agency Faith, to unpack the “AI efficiency paradox”. AI tools like Midjourney, Adobe Firefly and Google’s Nano Banana make it easier and cheaper than ever to create content, but are we entering a golden age of creativity, or do we risk our social feeds becoming saturated with ‘AI slop’? Together, Steph and Peter explore how marketers can harness AI for speed, scale and cost-effectiveness without sacrificing distinctiveness, brand integrity or ethical standards. They discuss how AI is reshaping creative roles, from designer to prompt engineer, why human insight still sits at the heart of effective marketing, and how smaller brands and SMEs can now genuinely punch above their weight. You’ll hear real examples from agency practice, client-side experience and AI-first campaigns, as well as the practical realities around data security, IP ownership and client expectations. The episode does not shy away from the hard questions: bias baked into models, the risk of cognitive de-skilling, legal grey areas and the very real possibility of an 'industry disaster' if governance does not catch up. This is an essential listen that will leave you better informed, slightly challenged and ready to set your own AI standards. This podcast will:  Explore how AI is affecting the creative process in marketingAsk whether marketers are prepared for the copyright and bias risks AI presentsExamine the 'efficiency paradox' - the risk that AI improves efficiency but fosters homogeneityThanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk.

    38 min

Trailers

About

The official podcast of The Chartered Institute of Marketing. We spotlight actionable strategies, highlight best practices, and source expert opinions to help you elevate your marketing game. Whether you're focused on digital marketing, content creation, SEO, strategy, or something else entirely, we’ve got you covered. Get the latest news, trends, and insights from across the industry. Hosted by Ben Walker, this podcast offers accessible, relevant discussions on the big issues impacting marketing today. This podcast is your essential resource for staying ahead of the curve.

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