CIM Marketing Podcast

CIM | The Chartered Institute of Marketing

The CIM Marketing Podcast delivers the latest news, trends, and insights from across the industry. Hosted by Ben Walker, this podcast offers accessible, relevant discussions on the big issues impacting marketing today. We spotlight actionable strategies, highlight best practices, and source expert opinions to help you elevate your marketing game. Whether you're focused on digital marketing, content creation, SEO, strategy, or something else entirely, we’ve got you covered. This podcast is your essential resource for staying ahead of the curve. Subscribe now for your dose of marketing intelligence.

  1. The creative strategies defining brand success in 2026

    2D AGO

    The creative strategies defining brand success in 2026

    We’re back with a brand-new season of the CIM Marketing Podcast! This season, we’ll be exploring creativity and innovation, asking what it really takes for brands to stand out in an increasingly complex, tech-driven landscape. In this episode, we’re focusing on creativity, asking: In a digital world ruled by algorithms and saturated with content, is creativity losing its edge, or are the boundaries of human creativity expanding? Host Ben Walker is joined on the show by two renowned industry leaders, Emily Heath, Global Brand Director at Rexona/Sure, and Paul Greenwood, Global Head of Research & Insights at We Are Social.  They discuss how the recent shift in online behaviour is reshaping how people engage with brands, and how marketers can balance data, changing technologies and creativity to deliver impact and relevance.  Together, they’ll cut through the noise and share their thoughts on how marketers can balance data, technology, and creativity to build brands that stand out in an algorithm-driven world. Tune in to hear more about: ·         Shifting global trends in digital behaviour, and why they matter  ·         Lessons learnt from global brand campaigns  ·         How to stay creative and distinctive at scale  ·         Working with algorithms, not against them If you want to build a brand that stands out, this episode is for you.  Want to know more? Check out the CIM Content hub now for all things marketing. Thanks for listening to this episode. You can share your thoughts and feedback in our survey now, or contact us at podcast@cim.co.uk

    52 min
  2. AI, Agentic & Hyper-personalisation: Marketing trends that will dominate in 2026

    11/27/2025

    AI, Agentic & Hyper-personalisation: Marketing trends that will dominate in 2026

    In this high-impact episode, we sit down with Amir Malik, Managing Director EMEA at Alvarez & Marsal, to break down the AI, marketing, and digital transformation trends that will shape the next 3-5 years.   From agentic AI, conversational interfaces, and prompt-driven workflows to hyper-personalisation at scale, Malik reveals what these shifts really mean for marketers, brands, and consumers. Discover the strategies behind improving customer experience, increasing operational efficiency, and overcoming organisational resistance to change.   Want to stay ahead in an AI-powered marketing landscape? This episode is for you.   Tune in to learn: • Why AI adoption fails in many organisations—and how to unlock real ROI • How agentic AI and conversational search will disrupt traditional search models • Why hyper-personalisation is becoming business-critical for growth and retention • The ethical, operational, and data governance guardrails needed to balance automation and human augmentation   If you’re a CMO, marketing strategist, digital leader, or innovation-focused creative, this episode is your roadmap to thriving in a prompt-driven, AI-first future.   Want to know more? Check out the CIM Content hub now for all things marketing. Thanks for listening to this season, if you have any thoughts or topics you'd like us to cover, get in touch with us at podcast@cim.co.uk

    58 min
  3. How to decode consumer behaviour and boost your marketing impact

    10/30/2025

    How to decode consumer behaviour and boost your marketing impact

    With AI and algorithms now powering much of our digital lives, it's easy to lose sight of the customer. Tune in to the latest episode of the CIM Marketing Podcast to learn how marketers can design strategies that prioritise authenticity, empathy and connect with human psychology.   In the latest, must-listen episode of the CIM Marketing Podcast, we dive deep into the powerful and often subtle ways technology is reshaping consumer psychology and giving marketers new means for engaging with their customers.   We’re welcoming leading experts Becky Simms, CEO of Reflect Digital, and Dr. Tom Bowden-Green, Senior Lecturer in Marketing and Behavioural Science, to dissect the biggest and fastest shifts happening in the industry right now.   They’ll be highlighting the significant changes in consumer behaviour, especially the increased engagement with technology, and discuss the enduring importance of understanding consumer search behaviour, which has diversified beyond Google to include multiple platforms and social communities.   Our experts will also discuss the critical need for marketers to strategically balance budgets, invest in robust audience research, and design campaigns for human behaviour rather than simply for algorithms.   In this episode, we will: Explore the major recent shifts in consumer behaviourShow why marketing should be designed for humans not algorithmsReveal why friction can be good as well as badWant to know more? Check out the CIM Content hub now for all things marketing.

    39 min

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About

The CIM Marketing Podcast delivers the latest news, trends, and insights from across the industry. Hosted by Ben Walker, this podcast offers accessible, relevant discussions on the big issues impacting marketing today. We spotlight actionable strategies, highlight best practices, and source expert opinions to help you elevate your marketing game. Whether you're focused on digital marketing, content creation, SEO, strategy, or something else entirely, we’ve got you covered. This podcast is your essential resource for staying ahead of the curve. Subscribe now for your dose of marketing intelligence.

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