The Human Risk Podcast

Human Risk

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk. To pitch guests please email guest@humanriskpodcast.com

  1. Jill Wick on The Human Side of Cybersecurity

    5d ago

    Jill Wick on The Human Side of Cybersecurity

    What if the best way to improve cybersecurity — or any other form of human risk — wasn't another policy, training course, or piece of technology, but a board game?  That's the kind of question my guest, Jill Wick, loves asking. Episode Summary  Jill is a cybersecurity awareness consultant, business psychologist, podcaster, and author. Her work sits at the intersection of psychology, marketing, behavioural science, and cybersecurity, and she is passionate about helping organisations understand that security is fundamentally a human challenge, not simply a technical one.  Drawing on her experience in fraud prevention and her academic background in business psychology, Jill explains why traditional approaches to awareness often fail, why experimentation matters, and how a simple Snakes and Ladders-inspired game can create meaningful conversations about risk and decision-making. The discussion ranges far beyond cybersecurity. We explore creativity, curiosity, communication, organisational culture, social media, learning, and the challenge of measuring success when the outcome you're seeking is something that doesn't happen. Key Topics In this episode, we discuss: Why cybersecurity is ultimately a human problem rather than a technology problemThe psychology behind phishing, scams, and social engineeringWhy more policies and more training often fail to change behaviourHow unclear policies can create confusion instead of complianceThe role of curiosity, creativity, and experimentation in risk managementHow games can create psychologically safe environments for learningThe importance of conversation and peer learning in awareness programmesWhat compliance, safety, conduct, and operational risk professionals can learn from cybersecurity awarenessWhy awareness professionals should think more like marketersThe value of experimentation, iteration, and A/B testingHow social media can help build communities around important ideasWhy measuring engagement may be just as important as measuring failuresGuest Biography Jill Wick is a cybersecurity awareness consultant, business psychologist, author, and podcast host who specialises in the human side of cybersecurity. Drawing on a background in fraud prevention and behavioural science, she helps organisations build stronger security cultures through creative, engaging approaches that go beyond traditional training and compliance. Known for her innovative use of games, psychology, and marketing techniques, Jill is a passionate advocate for making cybersecurity awareness more human, effective, and enjoyable Links Jill's LinkedIn profile - https://www.linkedin.com/in/jill-wick/ Jill's website - https://www.jillwick.com/ Cyber & Psych, Jill's podcast - https://open.spotify.com/show/5uteiqHvCTGCVtCsKCzGJ6?si=322ef51fd6a3423c&nd=1&dlsi=c6d8309550784df9 Security-Awareness-Tools, Jill's book - https://www.isbn.de/buch/9783658511111/security-awareness-tools AI-Generated Timestamped Outline 00:00 – Introduction02:15 – Jill's background: From fraud prevention and business psychology to cybersecurity awareness.05:30 – Understanding why people fall for scams, phishing attacks, and social engineering.06:00 – Why cybersecurity is fundamentally a human problem, not just a technical one.08:00 – The limitations of rules, policies, and traditional awareness training.12:00 – The origin of Jill's cybersecurity board game and why simplicity matters.14:00 – How games create psychologically safe conversations and improve learning.19:30 – The game as a conversation tool: building culture, peer learning, and engagement.22:00 – Creativity, curiosity, and the courage to experiment with new approaches.26:00 – What cybersecurity awareness can learn from marketing, advertising, and A/B testing.35:30 – Why awareness and technology must work together rather than compete.41:30 – New projects: workshops, events, games, and Jill's forthcoming book Security Awareness Tools.44:00 – Lessons for compliance and risk professionals: attention is a limited resource.51:00 – Measuring success: engagement, participation, reporting, and positive signals.

    1h 3m
  2. Tobias Sturesson: from cult to corporate culture

    May 23

    Tobias Sturesson: from cult to corporate culture

    What can businesses learn from cults? It might sound like an uncomfortable comparison: one involves strategy meetings, values statements and quarterly targets; the other manipulation, charismatic leaders and extreme behaviour. But perhaps the distinction isn't as clear as we'd like to think. Both create identities and shared beliefs. Both shape how people think and behave. And both can evolve gradually in ways that are hard to recognise from the inside. Unhealthy cultures rarely appear overnight. Small compromises become normal, difficult questions become harder to ask, and behaviours that once felt uncomfortable slowly become accepted. Episode Overview On this episode, I'm joined by Tobias Sturesson, culture advisor and author of You Can Culture, whose understanding of organisational culture comes not from business school, but from a deeply personal experience growing up inside a religious community that gradually evolved into a cult. Drawing on his own story — and his work helping organisations create healthier cultures — Tobias explains why good people can become part of unhealthy systems, why speaking up is often far harder than leaders realise, and why culture is shaped far less by mission statements than by the everyday behaviours people learn to accept. We also explore: How communities and organisations can slowly drift into unhealthy patternsWhy leaving damaging environments is often much harder than outsiders imagineThe role of sunk costs, identity and belonging in keeping people trappedWhy organisations often mistake symptoms for root causesThe difference between “tone from the top” and “example from the top”Why humility may be one of the most underrated leadership traitsThe dangers of leaders creating the appearance of listening without genuinely hearing peopleWhy culture initiatives often fail to create lasting behavioural changeHow everyday leadership habits shape organisational cultureWhy discomfort is often necessary for growthGuest Profile - Tobias Sturesson Tobias is a culture advisor, speaker and author focused on helping organisations build healthier cultures and develop more responsible leadership practices. His work combines personal experience with research and practical interventions designed to help organisations identify and address the root causes that undermine cultural health. He is the author of You Can Culture: Transformative Leadership Habits for a Thriving Workplace, Positive Impact and Lasting Success. Links Tobias on LinkedIn – https://www.linkedin.com/in/tobiassturesson/ Heart Management - https://www.heartmanagement.org/ Tobias' Book: You Can Culture – https://youcanculture.com/ AI-Generated Timestamped Summary 00:00 — Introduction: What can cults teach us about culture? 03:00 — Tobias's story of growing up inside a community that became a cult 08:30 — How unhealthy environments evolve gradually 11:00 — Why leaving can be harder than joining 13:00 — The importance of people who help without judging 16:00 — Turning personal experience into professional purpose 19:00 — Why organisations often misunderstand their own problems 23:00 — Humility as a leadership strength 26:00 — The tension between expertise and curiosity 29:00 — Why business systems often reward the wrong behaviours 33:00 — The importance of listening and asking better questions 38:00 — Why reflection matters in fast-moving environments 42:00 — Culture as everyday conversations and habits 45:00 — Leadership signals and behavioural norms 49:00 — Building healthier cultures through leadership habits 53:00 — Why changing culture is difficult but necessary 56:00 — Creating a movement for healthier leadership

    1h 8m
  3. Will Tarrant on Service: Closing the gap between brand promise and reality

    May 8

    Will Tarrant on Service: Closing the gap between brand promise and reality

    What makes great service? It’s one of those things we instantly recognise when we experience it, but struggle to define. And while organisations spend huge amounts of time trying to design seamless customer experiences, the reality is that service doesn’t happen in strategy documents or training manuals. It happens in real time, between real people, in messy and unpredictable situations where eventually the playbook runs out. Episode Overview In this episode, Christian is joined by Will Tarrant, CEO of Freeman Group, who focus on helping organisations close the gap between what they promise customers and what actually gets delivered in reality. Drawing on decades of experience across hospitality, aviation, healthcare and destinations, Will explains why compliance-based training can sometimes increase hidden risk, why empowerment without judgment can quickly become chaos, and why the real differentiator in service is rarely the process itself — it’s the human response when something unexpected happens. Along the way, the conversation explores: Why “making people feel a certain way” is the real job in hospitalityThe hidden risks created by over-reliance on scripts and SOPsWhy organisations often confuse solving problems with compensating customersThe psychology of customer perception and expectationHow hotels, airports and even destinations manage emotional experiencesWhy breakfast might be the best indicator of a hotel’s qualityThe tension between automation and human interactionWhy good service recovery is about judgment, not generosityAs Will puts it: “Compliance-based training reduces visible risk, but it increases hidden risk.” Although framed around hospitality and customer service, this episode is really about something much broader: how humans make decisions when the script no longer applies. Guest Profile - Will Tarrant Will Tarrant is the CEO of Freeman Group, a consultancy that helps organisations design and deliver service cultures that align operational reality with brand promise. The company works globally across hospitality, aviation, healthcare, retail and tourism destinations. LinksWill on LinkedIn - https://www.linkedin.com/in/willtarrant/ Freeman Group website - https://freemangroupsolutions.com/ AI-Generated Timestamped Summary 00:00 — Introduction: Why service failures create risk02:30 — Closing the gap between promise and reality07:00 — Hospitality is about making people feel something11:30 — The hidden risk of compliance-based training13:00 — What happens when the playbook runs out15:00 — Scripts, authenticity and service style16:00 — Measuring service quality19:00 — Perception is reality20:00 — Why empowerment needs structure22:00 — Seeing service everywhere24:00 — The timeless mechanics of good service26:00 — Automation versus human interaction29:00 — “The customer is always your customer”30:00 — Solving problems versus compensating customers33:00 — Inheriting other people’s problems36:00 — Hiring for judgment, not just experience39:00 — The changing status of hospitality careers43:00 — Humans as the source of unpredictability47:00 — Why hotel breakfast matters50:00 — Choice overload and decision fatigue53:00 — Applying service thinking beyond hospitality55:00 — The gap between marketing and operational reality

    1h 1m
  4. Dr Carissa Véliz on Prophecy

    Apr 25

    Dr Carissa Véliz on Prophecy

    What if prediction isn’t about knowing the future, but controlling it?  On this episode, I'm joined by a leading thinker on digital ethics, privacy and technology to explore the idea of prophecy. Episode Summary My guest is Dr Carissa Véliz and in our discussion, we talk about humanity’s long-standing obsession with predicting what comes next, and why today’s algorithms may be the most powerful (and dangerous) prophets we’ve ever created.  From ancient oracles and court astrologers to modern AI systems and tech executives, we explore how prediction has always been less about knowledge and more about power. What becomes clear is that while the tools have changed, the underlying dynamics haven’t. We still crave certainty, we still look for authority, and we’re still willing to trust those who claim to see the future. The difference now is scale: predictive technologies don’t just forecast behaviour; they shape it. And the more accurate they appear, the less likely we are to question them.  We then explore responsibility. If prediction influences reality, then our willingness to accept it matters. This episode is a reminder that the future isn’t something that simply happens to us, but something we’re actively participating in, whether we realise it or not. Guest Bio Dr Carissa Véliz is Associate Professor of Philosophy at the Institute for Ethics in AI and a Fellow at Hertford College at the University of Oxford. She is a leading thinker on digital ethics, privacy, and technology. She is the author of several books including her latest release 'Prophecy: Prediction, Power and the Fight for the Future, from Ancient Oracles to AI' and 'Privacy Is Power: Why and How You Should Take Back Control of Your Data ' Her work explores how data, AI, and predictive systems reshape society—often in ways that are invisible but deeply consequential. Drawing on philosophy, history, and real-world systems, she examines how power operates through technology and what individuals and institutions can do to resist it. AI-Generated TImestamped Summary [00:00:00] Opening: prediction as something that shapes—not reveals—the future[00:01:00] Why prophecy is a lens for understanding modern AI[00:04:00] Kings, prophets, and the risks of getting predictions wrong[00:06:00] Survival strategies of ancient astrologers[00:08:00] Why humans crave certainty—and who exploits it[00:10:00] The danger of mistaking wealth for wisdom[00:12:00] Prediction as a tool of power throughout history[00:14:00] Surveillance as the foundation of modern prediction[00:16:00] How predictions shape behaviour (self-fulfilling dynamics)[00:17:00] Publishing as a case study in manufactured success[00:21:00] The strange economics of pre-orders and attention[00:23:00] Insurance: from solidarity to individualised risk[00:26:00] The hidden systemic risks of personalised prediction[00:30:00] Why citizens need to reclaim agency[00:31:00] Laziness vs values: why we default to algorithms[00:33:00] Tech creating problems it then claims to solve[00:34:00] The role of humour as truth-telling[00:35:00] Why algorithms would have killed Seinfeld[00:40:00] Practical alternatives: preparation over prediction[00:42:00] The importance of serendipity[00:43:00] Rediscovering the analogue world[00:46:00] Algorithms shaping culture and environments[00:48:00] Optimism vs doom in thinking about technology[00:50:00] Writing as exploration, not predictionLinks Carissa's website - https://www.carissaveliz.com/ Her new book, Prophecy - https://www.carissaveliz.com/prophecy Her previous book Privacy Is Power - https://www.carissaveliz.com/books Carissa's faculty page - https://www.oxford-aiethics.ox.ac.uk/dr-carissa-veliz Carissa on LinkedIn - https://www.linkedin.com/in/carissa-v%C3%A9liz-a5781555/

    1h 3m
  5. Dr C Thi Nguyen on How to stop playing someone else's game

    Apr 12

    Dr C Thi Nguyen on How to stop playing someone else's game

    We like to think we choose what matters. But what if the goals we’re chasing… aren’t actually ours? Episode Summary My guest on this episode is Dr. C. Thi Nguyen, philosopher and author of The Score: How to Stop Playing Somebody Else’s Game, a book about how metrics, scoring systems, and “games” shape our behaviour—often without us realising it. Thi explains how his work on games led him to a deeper question: why do scoring systems make games feel meaningful, but make real life feel distorted? The answer lies in how metrics redefine success—quietly shifting us from what we care about to what we can measure. In a wide-ranging discussion, we explore the idea of “value capture”, why institutions rely on simplified proxies, and how the very features that make metrics useful also make them dangerous. We also discuss expertise, transparency, gamification, and why removing metrics altogether doesn’t solve the problem. This is a conversation about control: who sets the rules, who keeps score, and what happens when we stop questioning the game we’re playing.  Guest Bio Dr. C. Thi Nguyen is a philosopher whose work explores how games, metrics, and social systems shape human behaviour and values. A professor of philosophy at the University of Utah, his research sits at the intersection of ethics, decision-making, and the philosophy of agency, with a particular focus on how the structures around us influence what we care about and how we act. Alongside his academic work, Thi is also a keen gamer, rock climber, and cook; interests that inform his thinking about play, challenge, and the richness of human experience beyond what can be easily measured. AI-Generated Timestamped Summary 00:00 – Introduction: games, metrics, and meaning 03:00 – How Thi came to study games and philosophy 07:00 – What games are (and why they matter) 10:00 – Achievement vs striving play 13:00 – Cheating and misunderstanding the point of games 16:00 – Games, struggle, and meaningful activity 18:00 – Cooking, recipes, and rules 22:00 – Metrics as simplified rule systems 25:00 – Value capture and how metrics reshape goals 29:00 – Why institutions rely on measurement 32:00 – Quantification and loss of context 36:00 – Rules, algorithms, and expertise 40:00 – Standardisation and the cost of consistency 43:00 – Transparency, trust, and unintended consequences 47:00 – Metrics and the loss of expert judgment 50:00 – Ungrading and the limits of removing metrics 54:00 – Designing better scoring systems 58:00 – Gamification and why it misses the point 01:02:00 – Choosing your own game 01:06:00 – Final reflections and closing Relevant Links Thi’s personal website – https://objectionable.net/ His faculty page - https://profiles.faculty.utah.edu/u6021584 The Score: How to Stop Playing Someone Else’s Game - https://www.penguin.co.uk/books/457380/the-score-by-nguyen-c-thi/9780241653975 Thi on Bluesky – https://bsky.app/profile/add-hawk.bsky.social

    1h 9m
  6. Phil Dobson on Cognitive Leadership

    Apr 4

    Phil Dobson on Cognitive Leadership

    We tend to assume that if we’re working hard, we’re working well. But what if that isn’t true? Episode Summary My guest on this episode is Phil Dobson, author of The Brain Book and founder of Brain Workshops, about what he calls 'cognitive leadership': using neuroscience and psychology to help people sustain performance, think more clearly, and navigate uncertainty. Phil explains how a broken ankle led him from music and sales into hypnotherapy, neuroscience, and leadership development, and why he believes most of us are never properly taught how our brains actually work. In a wide-ranging discussion, we explore the difference between productivity and effectiveness, why attention may be our most valuable asset, and how modern working life often undermines flow, creativity, and good decision-making. We also discuss stress, workload, digital distraction, the limits of measurement, and what organisations get wrong when they try to manage people as if more time always equals more value. Discover how leaders can create better conditions for thinking, resilience, creativity, and change; and why understanding the human brain matters far beyond the workplace. Episode Summaruy why most of us are taught far too little about how our brains workPhil’s unusual route from musician to hypnotherapist to neuroscience-based leadership adviserthe difference between being productive and being effectivewhy self-employment sharpened Phil’s focus on impact rather than activityhow experimentation, iteration, and reflection shape better ways of workingthe distinction between fun and fulfilmentflow states and why modern life makes them harder to accessthe growing importance of attention in a world of distractionwhy stress management has to include workload management, not just breathing techniqueshow rest, breaks, and so-called “unproductive” time often drive insight and creativitywhy measuring people too narrowly can damage performancehow understanding the brain helps leaders navigate change and uncertaintywhy improving human decision-making matters not just for performance, but for reducing costly mistakesAI-Generated Timestamped Summary 00:00 — Introduction: busyness vs effectiveness 02:00 — Phil’s journey into cognitive leadership 07:00 — Productivity vs effectiveness (and the 80/20 shift) 12:00 — Experimentation, habits, and fulfilment 17:00 — Flow, focus, and attention under pressure 22:00 — Attention as a critical (and under threat) asset 27:00 — Why knowing isn’t the same as doing 31:00 — Rethinking productivity: energy, creativity, and insight 36:00 — The neuroscience of better thinking (default mode network) 40:00 — Measurement, management, and leadership challenges 45:00 — Human performance beyond the workplace 50:00 — Human error, decision-making, and risk 55:00 — Evolving work: shorter weeks and smarter working 58:00 — Leading change with a brain-based approach 01:03:00 — Final reflections and closing Relevant Links Phil's website - https://phildobson.com/ Brain Workshops - https://brainworkshops.co.uk/ Phil on LinkedIn - https://www.linkedin.com/in/brainworkshops/ The Brain Book - https://www.amazon.com/Brain-Book-Smarter-Concise-Advice/dp/1910649732

    1h 10m
  7. Professor Mark Stoyle on The Western Rising of 1549

    Mar 22

    Professor Mark Stoyle on The Western Rising of 1549

    What lessons does a religious protest that led to an uprising  in 1549 have to do with human risk? At first glance, not very much. It’s easy to see it as a distant historical event — something about religion, kings, and a very different world. But as my guest, Professor Mark Stoyle explains, the Western Rising of 1549 is far more than that. It’s a powerful example of what happens when authority imposes change without understanding how people will react.  Episode Summary This episode started on a train journey to Exeter, where I was due to give a talk. Looking for a local story to make my presentation more relevant, I stumbled across a battle that had taken place just outside the venue in 1549. The more I read, the clearer it became that this wasn’t just history, it was a case study in compliance, behaviour, and unintended consequences. Guest Profile Mark is a historian and leading expert on what he calls the Western Rising of 1549. In this conversation, we explore how sweeping religious changes imposed by those in power triggered resistance, how small incidents escalated into a major rebellion, and why identity, belief, and emotion played such a critical role. Along the way, we discuss how history is written (and biased), why changing language can provoke outrage rather than acceptance, and what this story reveals about leadership, risk, and human behaviour today. AI-Generated Timestamped Summary 00:00 – Introduction: a compliance failure in 1549 01:00 – The train journey to Exeter 02:00 – Discovering the rebellion 04:00 – Why this is a human risk story 05:15 – Introducing Professor Mark Stoyle 07:30 – Setting the historical context 10:00 – Power, authority, and instability 13:30 – What triggered the rising 17:00 – Why language change caused outrage 22:00 – Early resistance and local incidents 25:00 – The tipping point: violence begins 29:00 – How the rebellion spreads 33:00 – The siege of Exeter 37:00 – How history is written by the victors 41:00 – Crushing the rebellion 45:00 – Cultural consequences and language loss 48:00 – Lessons for today 52:00 – Polarisation and modern parallels 57:00 – Final reflections In this episode we discuss Key Topics Why imposed change can trigger resistanceHow small incidents escalate into major crisesThe role of identity, belief, and emotion in decision-makingWhy language and culture matter in complianceHow authority can misjudge human behaviourThe dangers of polarisation and “us vs them” thinkingWhy compromise becomes impossible in extreme positionsHow history is shaped by those who winThe unintended consequences of leadership decisionsWhat a 16th-century rebellion teaches us about modern riskGuest Profile Mark Stoyle is Professor of History at the University of Southampton. He specialises in Tudor rebellions, the English Civil War, and the history of witchcraft. Originally from Devon, his work on the Western Rising of 1549 draws on decades of research and a deep personal connection to the region where these events took place. Links The Western Rising of 1549, Mark's book - https://yalebooks.co.uk/book/9780300276886/the-western-rising-of-1549/ Mark's University of Southampton profile page - https://www.southampton.ac.uk/people/5wyxqy/professor-mark-stoyle Mark's publisher profile: - https://www.worldturnedupsidedown.co.uk/team/mark-stoyle/

    1h 5m
  8. Jeffrey Ludlow on What A Sign Is...

    Mar 14

    Jeffrey Ludlow on What A Sign Is...

    What exactly is a sign?  At first glance, that might sound like a strange question. Signs are everywhere: telling us where to go, what to do, what not to do, and sometimes what might happen if we ignore instructions. But as my guest, Jeffrey Ludlow Saentz explains, signs are much more than bits of information on walls or beside roads. Episode Summary Jeffrey is a signage designer who works on complex buildings and environments around the world — airports, offices, museums, and other places where helping people find their way really matters. He’s also the author of A Sign Is..., a fascinating book exploring the history, meaning, and cultural significance of the signs that shape our everyday behaviour. In this conversation, we explore why good signage is often invisible, how buildings “speak” to us through wayfinding systems, and what signs reveal about power, trust, and human behaviour. Along the way we discuss hacked traffic signs, casino design, airport navigation, and why something as simple as an arrow carries centuries of history. AI-Generated Timestamped Summary 00:00 – Introduction: why signs are more interesting than they first appear 03:00 – How Jeffrey became a signage designer 04:00 – The challenge of helping people navigate complex buildings 07:00 – What actually is a sign? 09:00 – Why “everything can be a sign” 11:00 – The power dynamics behind signage and authority 13:00 – How designers observe signage in the real world 14:30 – Cultural differences in wayfinding and navigation 19:30 – Why Jeffrey wrote A Sign Is.. 22:00 – The fascinating history of fire safety signage 24:00 – Curiosity and the stories hidden behind everyday signs 27:00 – Hacked construction signs and unexpected messages 31:00 – Trust, authority, and information on signs 35:00 – Advertising, nudging, and attention 36:00 – Information overload and competing signals 39:00 – The learned language of signs and symbols 41:00 – Why good signage is “invisible” when it works 43:00 – Airports, trust, and wayfinding design 46:00 – How people become signage designers 47:30 – How casinos, airports, and museums use signs differently 50:00 – The psychology of navigation 54:00 – Why signage can’t work perfectly for everyone 57:00 – Why wayfinding is an art rather than a science 01:02:00 – Jeffrey’s book A Sign Is and where to find it 01:04:00 – What signs might look like in the future In this episode we discuss Key Topics Why signage is a form of behavioural communicationHow buildings “talk” to people through wayfinding systemsThe psychology of navigation and spatial awarenessWhy good signage is invisibleHow casinos deliberately make navigation harderWhy museums minimise signs while airports maximise themThe cultural differences in how places are navigatedWhat hacked traffic signs reveal about trust in authorityWhy signs act as nudges that shape behaviourThe limits of signage when designing for large groupsHow digital navigation may change our relationship with physical signsAbout Jeffrey Jeffrey Ludlow is a signage and wayfinding designer and founder of Point of Reference Studio, a design practice specialising in signage systems, environmental graphics, and branding for public environments. Trained as an architect, Jeffrey’s work sits at the intersection of architecture, graphic design, and behavioural psychology — helping people navigate complex spaces more intuitively. He is the author of A Sign Is, a book exploring the cultural, historical, and behavioural significance of the signs that surround us. Links Jeffrey's book 'A Sign Is...' - https://oroeditions.com/product/a-sign-is Point of Reference, the Madrid-based studio Jeffrey founded - https://pointofreference.studio/

    1h 5m
5
out of 5
14 Ratings

About

People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of 'human risk', or "the risk of people doing things they shouldn't or not doing things they should", and examines how behavioural science can help us mitigate it. It also looks at 'human reward', or "how to get the most out of people". When we manage human risk, we often stifle human reward. Equally, when we unleash human reward, we often inadvertently increase human risk. To pitch guests please email guest@humanriskpodcast.com

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