The ITPro Podcast

ITPro

The ITPro Podcast is a weekly show for technology professionals and business leaders. Each week hosts Bobby Hellard and Jane McCallion are joined by an expert guest to take a deep dive into the most important issues for the IT community. New episodes premiere every Friday. Visit itpro.com/the-it-pro-podcast for more information, or follow ITPro on LinkedIn for regular updates.

  1. Oct 21

    SPECIAL EDITION: Future-proofing the modern enterprise in an AI-centered world

    Nearly half of enterprises are struggling to keep pace with disruption. Largely down to a combination of fragmented AI, workplace, and infrastructure strategies, according to Dell's latest Modern Enterprise Readiness Report. Disconnected projects slow businesses down. Outdated hardware creates an AI bottleneck. Leaders need an integrated strategy where devices, infrastructure, and security work as one connected system. On this special edition of the ITPro Podcast, in association with Dell Technologies, Global Chief Technology Officer and Chief AI Officer of Dell Technologies, John Roese, talks through the findings of the Modern Enterprise Readiness Report and how businesses can close the execution gap. For businesses looking to learn more about how they can advance their adoption of AI, John will be sharing additional insights during his keynote presentation at Dell Technologies Forum London on November 24th 2026. Highlights “As anybody who's ever worked in an enterprise knows, the technology is actually not the hard part. It's organizational dynamics, prioritization, regulatory regimes, all of the things that are what are called execution” “If you are not willing to do that restructuring and reorganization of your fundamental processes, then your adoption of AI — even if you're successful with it — will be marginal. It will give you 15% improvement. Our experience has been that when you've completely redesigned the process, when you go in with an open mind, and you realize what the technology can do, and you rethink the distribution of work, you can see orders of magnitude improvement of the actual overall process versus just a marginal 10, 15% improvement.” Related content Register now for Dell Technologies Forum London, 24 November 2026 More from ITPro Visit ITPro.com Subscribe to the ITPro Newsletter Find us on YouTube

    SPECIAL EDITION: Future-proofing the modern enterprise in an AI-centered world
  2. Oct 14

    SPECIAL EDITION: Scaling, ROI, and what’s next for workplace AI

    For many companies, AI is now a fact of life. A growing number of those that were running pilots have now moved to production, bringing agents and other forms of generative AI into force in their organizations. Perhaps more exciting still, these projects are – finally – starting to demonstrate ROI. In this special edition of the ITPro Podcast, in association with SAP, Jane is joined by guest James Bates, head of industry and customer advisory at SAP UK and Ireland, to talk about AI investment, the importance of workforce skills, and how organizations can successfully scale their implementations. Highlights“AI largely to this point has been fantastic in terms of productivity use cases ... but if you think about the prospect of agentic AI and its ability to transform end-to-end processes, where actually you'll have agents really driving actions – albeit still orchestrated, I would stress, by people and people very much at the center of that decision-making kind of process – you’re right, there is definitely a lot of excitement about it.” “If you think about the sorts of processes and data that SAP and SAP's customers are dealing with … nearly right isn't good enough in our world. Actually, it has to be 100% right, which is interesting if you start thinking about the nature of probabilistic systems versus deterministic. And of course, large language models are probabilistic, and we're having to try and understand how we solve some of those challenges when it comes to the nature of data within an SAP kind of landscape.” “If we think about where customers are investing and working and deploying capabilities today, it's also in building some of the foundations around AI. So things like data, processes, skills, governance frameworks. And I often think actually that the organizations and customers that will win in the long term are those that are focused on building those initial foundations.” There’s still time to register for SAP NOW AI Tour UKI – click here to join SAP in Birmingham. Related content Special agents: the changing face of AI in business and how it’s driving ROIDownload SAP’s The Value of AI report now

    SPECIAL EDITION: Scaling, ROI, and what’s next for workplace AI

About

The ITPro Podcast is a weekly show for technology professionals and business leaders. Each week hosts Bobby Hellard and Jane McCallion are joined by an expert guest to take a deep dive into the most important issues for the IT community. New episodes premiere every Friday. Visit itpro.com/the-it-pro-podcast for more information, or follow ITPro on LinkedIn for regular updates.

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