Placing You First Insurance Podcast by CRC Group

CRC Group

The Placing You First Podcast spans a diverse spectrum of insurance industry issues to keep you and your clients informed. 

  1. JAN 27

    Caring for Caregivers: Risk, Reality + Opportunity in Senior Living

    The senior living world is growing fast, but the risk profile is changing even faster. We dig into what happens when higher acuity residents stay longer in assisted living, how staffing shortages and inflation strain operations, and why verdicts are getting bigger and tougher to defend. Alongside partners from Future Care RRG, we unpack the friction between occupancy goals and clinical capability, and we explain how those pressures ripple through underwriting, pricing, and coverage structures. You’ll hear straight talk on the claims that keep operators up at night and why documentation discipline can be the difference between a defensible file and a six-figure problem. We explain the current capacity landscape, tackle ownership dynamics, including the extra scrutiny on private equity platforms, acquisitions of distressed facilities, and the need to present clear improvement plans to underwriters. If you place, operate, or insure senior living and long-term care, this conversation offers a candid map through a market defined by growth, complexity, and rising stakes. Make sure you reach out to your CRC specialty producer for assistance with your senior living account placements. Visit REDYIndex.com for critical pricing analysis and a snapshot of the marketplace. Do you want to take your career to the next level? Join #TeamCRC to get access to best-in-class tools, data, exclusive programs, and more! Send your resume to resumes@crcgroup.com today!

    30 min
  2. 12/05/2025

    From Ink To Encryption: Understanding E-Signature Risks in the Digital Banking Era

    Speed is winning deals, but speed is also feeding fraud. We sit down with CRC Specialty Professional Lines Broker Mark Waldeck to unpack the messy middle where e‑signatures, legacy policy language, and decentralized bank controls collide. From the difference between a simple e‑signature and a cryptographically protected digital signature to why underwriters hesitate when controls vary by department, we map the risk pathways that turn convenience into claims friction. We examine a headline‑grabbing fraud where a bank funded a multimillion‑dollar loan to an impersonator despite notary involvement and remote verification. The dispute with the insurer highlights a wider issue: policy forms born in the era of signature cards are being stretched to cover today’s remote closings, and the gaps show up at the worst time. If you work with financial institutions, you’ll get a practical checklist to help ensure your banking clients are protected, from enforcing MFA and encryption to tightening scrutiny as transaction size grows.  Tune in to understand how small cracks in verification can become multimillion-dollar failures—and what you can do right now to help clients stay ahead of emerging fraud risks. Visit REDYIndex.com for critical pricing analysis and a snapshot of the marketplace. Do you want to take your career to the next level? Join #TeamCRC to get access to best-in-class tools, data, exclusive programs, and more! Send your resume to resumes@crcgroup.com today!

    23 min
  3. 11/13/2025

    Building Against the Blaze: Rethinking Wildfire Risk

    Urban wildfires are rewriting the rules of home insurance, and the details matter more than ever. We sit down with Brittany Martin, Personal Lines Team Leader for CRC’s Western Region, to break down the construction features, spacing standards, and modeling tools that are redefining eligibility in California, Colorado, and beyond. From tempered glass and enclosed eaves to ember-resistant vents and Class A roofs, we get specific about what moves the needle with underwriters, and what can push a well-appointed home straight into the E&S market. The conversation turns practical as we map a smart sequence of upgrades during renovations, helping clients elevate materials before renewal crunch time and signal stronger risk control to carriers. We also explore how carriers combine third-party data, AI, and wildfire modeling to evaluate homes at a parcel level. That precision opens doors for case-by-case underwriting even in tough counties with shrinking capacity. Agents will leave with actionable takeaways that can shift accounts from declines to competitive terms. Subscribe for more retail agent insights, share this episode with your team, and leave a review with the wildfire upgrade that delivered the biggest underwriting win for your clients. Visit REDYIndex.com for critical pricing analysis and a snapshot of the marketplace. Do you want to take your career to the next level? Join #TeamCRC to get access to best-in-class tools, data, exclusive programs, and more! Send your resume to resumes@crcgroup.com today!

    23 min
  4. 10/01/2025

    Protect What Powers You: Inside Starwind Equipment Services

    What if repairs didn’t stall your schedule or drain your cash while invoices pile up? We sit down with Starwind Equipment Services’ president, Randi Glaszer, to unpack a smarter way to protect heavy equipment—one that matches the way contractors actually buy, finance, and fix their machines. We break down how multi‑year physical damage insurance on admitted paper can be written to the life of a lease or loan, with rates locked, loss payees satisfied, and premiums often rolled into financing. Randi explains why Starwind pays 100% actual cash value up front instead of staging replacement cost, and how broad PDI protection follows the machine through real‑world risks like transit damage, overturn, flood, theft, and job site incidents.  The real unlock is claims. Starwind assigns one adjuster to coordinate both PDI and ESC from day one, opening files together, paying verified labor during parts delays, and ensuring towing, cranes, and protection costs don’t slip through notice windows. We also talk eligibility, state availability, equipment age and exclusions, and why this model was built to advocate for small and mid‑sized contractors who can’t afford friction when iron is idle. If you want fewer surprises, faster releases from the dealer, and protection that keeps projects moving, this conversation is for you. Visit REDYIndex.com for critical pricing analysis and a snapshot of the marketplace. Do you want to take your career to the next level? Join #TeamCRC to get access to best-in-class tools, data, exclusive programs, and more! Send your resume to resumes@crcgroup.com today!

    20 min
  5. 09/15/2025

    Navigating the Rise in Sexual Abuse Claims

    Sexual abuse and molestation claims have skyrocketed in recent years, creating significant financial and reputational risks for organizations across various sectors. The numbers are staggering – $651 million in settlements in 2023 alone, with each settlement exceeding $1 million. What's driving this dramatic increase, and how can organizations protect themselves? Michelle Levine, SVP with CRC San Francisco, pulls back the curtain on this critical issue. The traditional assumption that general liability policies provide adequate coverage no longer holds true. Insurance carriers have responded to increasing litigation by cutting limits, non-renewing policies, or explicitly excluding sexual abuse coverage. This shifting landscape necessitates specialized solutions and a stronger risk management approach. While schools and religious institutions represent approximately 70% of claims, the exposure extends to any organization with third-party contact – from wellness centers to gyms to service providers of all kinds. The most effective protection combines comprehensive insurance coverage with proactive risk management – proper hiring practices, consistent training, and creating a culture where concerns can be raised and addressed immediately. Don't wait for a claim to discover your organization's vulnerability. Reach out to your CRC specialty broker today to ensure you have the coverage and risk management tools needed to protect your mission, your finances, and most importantly, the people you serve. Visit REDYIndex.com for critical pricing analysis and a snapshot of the marketplace. Do you want to take your career to the next level? Join #TeamCRC to get access to best-in-class tools, data, exclusive programs, and more! Send your resume to resumes@crcgroup.com today!

    14 min
  6. 09/02/2025

    AI in Banking: The Risk Beyond the Reward

    ChatGPT reached a million users in just five days, while Bank of America's AI assistant Erica has handled over two billion customer interactions without human intervention. The AI revolution in banking isn't coming—it's already here, transforming how financial institutions operate and creating complex liability questions few insurance policies directly address. Mark Waldeck, Team Leader and Broker with CRC Chicago, takes us beyond the marketing hype to explore the serious insurance implications of AI implementation in banking. While chatbots and automated systems promise efficiency and competitive advantage, they create significant exposures most banks haven't fully contemplated. Current insurance policies remain largely silent on AI-specific risks, creating ambiguity about whether claims would fall under professional liability or cyber coverage. Employment risks also loom large as banks leverage AI to reduce headcount, potentially triggering discrimination claims if not handled properly. Perhaps most concerning is the regulatory vacuum surrounding AI implementation. Without clear guidance from regulatory authorities, financial institutions are developing practices that may later require significant overhauls once regulations catch up with technology. Connect with your CRC Specialty broker to better understand how your insurance program addresses these emerging AI risks and explore additional resources at crcgroup.com. Visit REDYIndex.com for critical pricing analysis and a snapshot of the marketplace. Do you want to take your career to the next level? Join #TeamCRC to get access to best-in-class tools, data, exclusive programs, and more! Send your resume to resumes@crcgroup.com today!

    26 min

Ratings & Reviews

4.6
out of 5
38 Ratings

About

The Placing You First Podcast spans a diverse spectrum of insurance industry issues to keep you and your clients informed. 

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