Scale UP & Grow with Mary Ricketts, MBA

Turning Point Development Team
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Leadership. Culture. Executive Clarity. Real Conversations. Welcome to Scale Up & Grow with Mary Ricketts, MBA, the podcast for leaders, executives, business owners, HR professionals, board members, and decision-makers who are serious about improving leadership effectiveness, organizational culture, team performance, and business results. Hosted by executive coach, leadership strategist, keynote speaker, and CEO Mary Ricketts, MBA, this podcast goes beyond leadership theory and tackles the real challenges organizations face every day. Through the Leadership Unfiltered series and other executive-focused conversations, Mary shares practical insights, leadership lessons, organizational observations, and candid discussions about the issues impacting today's workplaces. Topics include: • Executive Leadership• Leadership Development• Organizational Culture• Executive Team Alignment• Leadership Communication• Employee Engagement• Accountability• Workplace Trust• Leadership Blind Spots• Difficult Conversations• Executive Coaching• Team Performance• Change Leadership• Psychological Safety• Leadership Effectiveness• Board and Executive Team Dynamics Whether you're leading a department, an organization, a school district, a nonprofit, a government agency, or a Fortune 500 team, you'll gain actionable insights to help you navigate complexity, strengthen leadership capacity, and create healthier, higher-performing organizations. This is not leadership fluff. These are real conversations for leaders navigating real organizational pressure. Because leadership looks very different behind closed doors. Learn more about Executive Coaching, Executive Briefings, Leadership Workshops, and Keynote Presentations with Mary Ricketts, MBA at www.tptrainingcenter.com and www.MaryRicketts.com  Scale Up & Grow with Mary Ricketts, MBA Helping leaders move from reactive leadership to intentional Executive Clarity™. Welcome, and let's get started! 🎉https://calendly.com/tptrainingcenter

  1. Jun 8

    EPISODE 4: Why High Performers Quietly Disconnect From Leadership

    EPISODE 4: Why High Performers Quietly Disconnect From Leadership Most leaders are shocked when a high-performing employee resigns. They say things like: "I didn't see it coming." "They never said anything." "I thought they were happy." But the truth is, high performers rarely disconnect overnight. They disconnect gradually. Silently. Professionally. And leadership often misses every warning sign. In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts explores why some of the organization's most talented, committed, and reliable employees quietly disengage from leadership long before they leave the organization. This isn't simply a retention issue. It's a leadership issue. And in many organizations, it's an Executive Clarity™ issue. In this conversation, you'll discover: • Why high performers often receive the least amount of leadership attention • The hidden connection between leadership effectiveness and employee retention • How trust begins to erode inside organizations • The warning signs of disengagement leaders frequently overlook • Why top talent often disconnects before leadership notices • The organizational costs of losing high-performing employees • How leadership confusion, inconsistent communication, and lack of accountability impact retention • Why employee engagement is often a reflection of leadership behavior • The leadership practices that create trust, commitment, and long-term retention This episode is designed for: • CEOs • Executive Leaders • HR Executives • Senior Leadership Teams • Board Members • Superintendents • Business Owners • Organizational Decision Makers • Talent and Culture Leaders If your organization is struggling with employee retention, disengagement, turnover, leadership effectiveness, workplace culture, communication challenges, accountability, or executive team alignment, this conversation will challenge how you think about keeping your best people. Because high performers don't usually leave because they stop caring. Many leave because they cared for too long without seeing meaningful leadership change. ABOUT MARY RICKETTS Mary Ricketts is an Executive Coach, Leadership Strategist, Keynote Speaker, and CEO of Turning Point Training & Development. Through Executive Clarity™, executive coaching, executive team development, leadership workshops, executive briefings, and keynote presentations, she helps organizations strengthen leadership effectiveness, improve communication, build trust, develop stronger cultures, and create high-performing teams. If this episode challenged your thinking, subscribe, share it with another leader, and join us for future Leadership Unfiltered conversations designed for leaders navigating real organizational pressure—not leadership theory. Executive Leadership | Employee Retention | Executive Coaching | Leadership Development | Leadership Effectiveness | Organizational Culture | Workplace Culture | Employee Engagement | Executive Team Alignment | Leadership Communication | Leadership Accountability | Talent Retention | Organizational Effectiveness | Executive Development | Team Performance | Leadership Strategy | Executive Clarity | High-Performance Teams | Workplace Trust | Change Leadership Support the show

    15 min

  2. Jun 4

    EPISODE 3: The Leadership Blind Spots Costing Organizations More Than Money

    EPISODE 3: The Leadership Blind Spots Costing Organizations More Than Money Most organizations don't struggle because leaders don't care. They struggle because leaders can't see what they can't see. The most expensive leadership challenges rarely begin as financial problems. They begin as leadership blind spots—unseen gaps that impact trust, communication, employee engagement, executive team alignment, decision-making, organizational culture, and overall performance. In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts explores the hidden leadership risks that often go unnoticed until organizations begin experiencing turnover, disengagement, low trust, poor communication, declining morale, leadership team tension, and stalled growth. You'll discover: • Why leadership blind spots exist at every level of leadership • The difference between leadership intention and organizational impact • How executive leaders unknowingly create confusion, frustration, and disengagement • The hidden costs of leadership blind spots that never appear on financial reports • Why executive teams often overestimate alignment • How trust, culture, accountability, and leadership credibility are affected by what leaders fail to see • The warning signs organizations ignore before performance begins to decline • Why high-performing leaders actively seek feedback, challenge assumptions, and prioritize Executive Clarity™ This episode is designed for: • CEOs • Executive Leaders • Senior Leadership Teams • HR Executives • Board Members • Superintendents • Department Leaders • Business Owners • Organizational Decision Makers If your organization is experiencing communication breakdowns, leadership challenges, culture concerns, accountability gaps, employee disengagement, executive team misalignment, or difficulty navigating change, this conversation will challenge how you think about leadership effectiveness. Because the greatest leadership risk is often not what you know. It's what you don't know you can't see. ABOUT MARY RICKETTS Mary Ricketts is an Executive Coach, Leadership Strategist, Keynote Speaker, and CEO of Turning Point Training & Development. Through Executive Clarity™, executive coaching, executive team development, leadership workshops, executive briefings, and keynote presentations, she helps organizations strengthen leadership effectiveness, organizational culture, communication, accountability, and team performance. If this episode challenged your thinking, subscribe, share it with another leader, and join us for future Leadership Unfiltered conversations designed for leaders navigating real organizational pressure—not leadership theory. Executive Leadership | Executive Coaching | Leadership Development | Organizational Culture | Leadership Communication | Executive Team Alignment | Employee Engagement | Workplace Culture | Leadership Effectiveness | Strategic Leadership | Executive Clarity | Leadership Accountability | Team Performance | Organizational Effectiveness | Leadership Blind Spots | Change Leadership | Executive Development | Leadership Strategy Support the show

    15 min

  3. Jun 1

    Episdoe 2: Your Team Isn't Burned Out — They're Exhausted From Leadership Confusion

    Your Team Isn't Burned Out — They're Exhausted From Leadership Confusion Burnout has become the explanation for almost everything in today's workplace. Low engagement? Burnout. Turnover? Burnout. Poor morale? Burnout. Declining performance? Burnout. But what if we're diagnosing the wrong problem? In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts challenges one of the most common assumptions leaders make about employee exhaustion. Many employees are not overwhelmed by the amount of work they have to do. They are overwhelmed by unclear priorities, conflicting expectations, inconsistent communication, constant organizational changes, and leadership teams that are not aligned. Employees can handle hard work. What they struggle to handle is uncertainty. In this powerful conversation, Mary explores: • The difference between employee burnout and leadership confusion • Why unclear expectations create frustration, disengagement, and turnover • How leadership teams unintentionally create confusion inside organizations • The hidden cost of inconsistent communication and shifting priorities • Why employees stop contributing when clarity disappears • The leadership behaviors that build trust, alignment, and accountability • Questions every executive team should be asking themselves right now If you are a CEO, executive leader, HR professional, superintendent, department leader, board member, or organizational decision-maker, this episode will challenge how you think about employee engagement, workplace culture, leadership communication, and organizational performance. Because sometimes the problem isn't employee burnout. Sometimes the problem is leadership clarity. ABOUT MARY RICKETTS Mary Ricketts is an Executive Coach, Leadership Strategist, Keynote Speaker, and CEO of Turning Point Training & Development. Through Executive Clarity™, executive coaching, leadership workshops, executive briefings, and keynote presentations, she helps organizations strengthen leadership effectiveness, communication, accountability, trust, and organizational culture. If this episode resonated with you, subscribe, share it with another leader, and join us for future conversations designed for leaders navigating real organizational pressure—not leadership theory. MaryRicketts.com Turning Point Training & Development support@tptrainingcenter.com Support the show

    14 min

  4. May 5

    Episode 1: Why Smart Leadership Teams Still Fail Each Other

    Why Smart Leadership Teams Still Fail Each Other Some of the smartest leadership teams are still struggling with: communication breakdowns,leadership misalignment,executive tension,reactive decision-making,and declining trust across teams.And most organizations do not recognize the damage until culture, morale, retention, or performance begins to suffer. In this episode of Leadership Unfiltered, executive coach and leadership strategist Mary Ricketts pulls back the curtain on what really happens behind closed leadership doors. This conversation explores: • Why leadership teams become misaligned • The hidden cost of reactive leadership • How inconsistency damages trust • Why employees often recognize leadership dysfunction before executives do • The leadership blind spots impacting organizational culture and performance This is not leadership theory. This is the real conversation executives, HR leaders, boards, and leadership teams need to hear. If you lead people, departments, teams, or organizations — this episode will challenge how you think about leadership alignment, communication, accountability, and culture. Mary Ricketts, MBA is the CEO of Turning Point Training & Development and creator of Executive Clarity™, helping organizations strengthen leadership effectiveness, communication, trust, and team alignment through executive coaching, leadership workshops, executive briefings, and keynote presentations. #ExecutiveLeadership #LeadershipDevelopment #OrganizationalCulture #ExecutiveCoaching #LeadershipCommunication Support the show

    14 min

  5. 10/07/2025

    The Culture Wake-Up Call – Why “Fixing the Culture” Isn’t a Slogan

    If you’ve ever said, “We need to fix the culture”… but weren’t exactly sure what that meant — this episode is your wake-up call. On this week’s episode of ScaleUP & Grow, Mary Ricketts (your favorite straight-talking, leadership-shifting coach) breaks down the real meaning of organizational culture — the stuff most leaders avoid, deny, or downplay. This isn’t another soft, feel-good conversation about morale.  This is a bold, direct, game-changing message about leadership accountability, trust, communication, and the everyday behaviors that silently shape your team’s performance. In this episode you’ll discover: • The truth behind why culture breaks (hint: it’s not your employees)  • The 5 hidden symptoms leaders overlook until it’s too late  • How leadership behavior—good or bad—sets the emotional temperature of the entire organization  • Why “fixing the culture” isn’t HR’s job… it’s yours  • The silent damage caused by avoidance, inconsistency, and unspoken tension  • 7 powerful diagnostic questions every leader must answer before attempting any culture change And yes — Mary brings that Gary Vee energy: direct, unfiltered, and all real.  No strategies. No step-by-step fixes.  Just pure clarity, truth, and leadership awareness you can’t afford to ignore. WHY LEADERS NEED THIS EPISODE  If your team is disengaged, silently frustrated, performing on autopilot, or nodding without speaking up?  You don’t have a performance problem — you have a culture problem. This episode will help you finally see what’s been hiding in plain sight. WHO THIS EPISODE IS FOR  • C-level executives  • VPs, directors, and school leaders  • Entrepreneurs building teams  • Nonprofit leaders  • Anyone responsible for people, performance, and impact If you lead humans, this episode is mandatory listening. CALL TO ACTION!  Ready to stop guessing and start leading with clarity?  Listen now — and share this episode with another leader who needs the truth. And if you're ready for private coaching or team culture diagnostics, connect with Mary at: Turning Point Training & Development  www.MaryRicketts.com Subscribe, rate, and leave a review — your feedback helps us elevate more leaders and transform more cultures. Support the show

    16 min

  6. 09/25/2025

    The Hidden Cost of Skipping Onboarding: Why Most Boards and Executives Start at a Disadvantage

    🎙️ NEW EPISODE ALERT! The Hidden Cost of Skipping Onboarding: Why Most Boards and Executives Start at a Disadvantage Let’s be real—most leaders don’t fail because they lack skill.  They fail because nobody set them up to win. In this episode of ScaleUP & Grow, I’m exposing the truth behind why so many executives and boards lose momentum in the first 90 days. It’s not politics. It’s not pressure. It’s the absence of a real onboarding strategy. When onboarding is weak, culture cracks, trust erodes, and performance drops—quietly at first, then all at once.  If you’ve ever stepped into a new role or welcomed a new leader and felt the chaos creeping in… this one’s for you. 🎧 Listen now.  💼 Reflect on what’s really happening in your leadership pipeline. 🔥 Then decide if you’re leading from clarity or confusion. 👉 Upcoming Live Webinars 👉 Visit us online: www.maryricketts.com 👉 Visit us online: www.tptrainingcenter.com Because excitement isn’t onboarding— and hope is not a leadership plan. #Leadership #BoardDevelopment #ScaleUPandGrow #MaryRicketts #ExecutiveLeadership #Onboarding #Culture  Support the show

    12 min

  7. 09/22/2025

    Why Most Boards Break During Transitions — and Don’t Even See It Coming

    🎙️ NEW EPISODE DROP! Why Most Boards Break During Transitions — and Don’t Even See It Coming Most boards don’t fail because of their mission.  They fail in the moments between leadership. In this episode of ScaleUP & Grow, I’m getting real about what actually happens when boards shift power, pass the baton, or bring in new leadership—and why silence, assumptions, and “we’ll figure it out” thinking destroy trust, culture, and progress. If your organization is experiencing that uneasy pause between leaders, this episode is your wake-up call.  🎧 Listen now.  🎯 Reflect honestly.  💼 Then decide if your board is built to sustain or stumble. 👉 Upcoming Live Webinars 👉 Visit us online: www.maryricketts.com 👉 Visit us online: www.tptrainingcenter.com Because when the board doesn’t move together— the mission doesn’t move at all. #Leadership #BoardDevelopment #ScaleUPandGrow #MaryRicketts #ExecutiveLeadership #Governance Support the show

    8 min

  8. 09/17/2025

    The Unseen Hand: How Bias Shapes Your Leadership (And What to Do About It)

    What if your biggest leadership blind spot… was you? In this powerful episode of ScaleUP & Grow, host Mary Ricketts dives deep into the hidden world of unconscious bias—not as a buzzword, but as a real, measurable force that shapes how you lead, hire, promote, and build trust. This isn’t about blame. This is about awareness, ownership, and action. You’ll discover:  ✅ What bias actually is—and where it shows up in your leadership without you realizing  ✅ The 5 tell-tale signs you’re not owning your bias (and how to fix it) ✅ How “gut instincts” can quietly derail inclusion, innovation, and trust ✅ Real-life stories, powerful data, and examples from high-performing organizations ✅ Practical self-examination tools to reduce bias and make better leadership decisions Whether you’re leading a team of five or five thousand, this episode will challenge you to look inward and take your leadership to the next level—with clarity, fairness, and purpose. 💡 Reflection Questions Inside the Episode: Are you rewarding familiarity over true talent?Do your promotion decisions reflect intention—or comfort?Would your team describe your leadership as fair, inclusive, and objective?📊 Stat Drop: 95% of our decisions are made by our subconscious. If we don’t slow down and examine our patterns, we’re not leading—we’re reacting. 🎯 Call to Action: Pick one decision-making pattern this week and examine it. Then take one step to interrupt bias in your leadership. Growth starts with ownership. 🔁 If this episode challenges you, share it with a fellow leader. Let’s normalize growth, self-examination, and leading with impact. 🎧 Listen now on Apple, Spotify, or your favorite platform. #ScaleUpAndGrow #LeadershipDevelopment #BiasInLeadership #ExecutivePresence #InclusiveLeadership #LeadWithClarity Support the show

    34 min
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About

Leadership. Culture. Executive Clarity. Real Conversations. Welcome to Scale Up & Grow with Mary Ricketts, MBA, the podcast for leaders, executives, business owners, HR professionals, board members, and decision-makers who are serious about improving leadership effectiveness, organizational culture, team performance, and business results. Hosted by executive coach, leadership strategist, keynote speaker, and CEO Mary Ricketts, MBA, this podcast goes beyond leadership theory and tackles the real challenges organizations face every day. Through the Leadership Unfiltered series and other executive-focused conversations, Mary shares practical insights, leadership lessons, organizational observations, and candid discussions about the issues impacting today's workplaces. Topics include: • Executive Leadership• Leadership Development• Organizational Culture• Executive Team Alignment• Leadership Communication• Employee Engagement• Accountability• Workplace Trust• Leadership Blind Spots• Difficult Conversations• Executive Coaching• Team Performance• Change Leadership• Psychological Safety• Leadership Effectiveness• Board and Executive Team Dynamics Whether you're leading a department, an organization, a school district, a nonprofit, a government agency, or a Fortune 500 team, you'll gain actionable insights to help you navigate complexity, strengthen leadership capacity, and create healthier, higher-performing organizations. This is not leadership fluff. These are real conversations for leaders navigating real organizational pressure. Because leadership looks very different behind closed doors. Learn more about Executive Coaching, Executive Briefings, Leadership Workshops, and Keynote Presentations with Mary Ricketts, MBA at www.tptrainingcenter.com and www.MaryRicketts.com  Scale Up & Grow with Mary Ricketts, MBA Helping leaders move from reactive leadership to intentional Executive Clarity™. Welcome, and let's get started! 🎉https://calendly.com/tptrainingcenter

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