Leaders In Payments

Greg Myers

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

  1. 1d ago

    What Would It Take For Insurers To Go Fully Digital? with Ian Drysdale, CEO of One Inc. | Episode 499

    Checks still power a shocking amount of insurance money movement, and that single fact creates slow claims, higher operating costs, and an open door for fraud. Greg Myers sits down with Ian Drysdale, CEO of One Inc, to talk about what it really takes to drag property and casualty insurance payments into a modern digital payments era without breaking the workflows carriers rely on. We unpack how One Inc handles both sides of the insurance payments stack: premium payments (inbound merchant acquiring) and claims payouts (outbound disbursements). Ian shares what “scale” looks like in this vertical, from a huge vendor network that already includes the auto body shops, doctors, and lawyers insurers pay every day, to the complex edge cases that traditional payment processors rarely touch. Think mortgage endorsements after major home damage, lienholder payoffs on total-loss auto claims, and the growing need for insurer-to-insurer settlement use cases like subrogation. Fraud is a different beast in insurance, too. The risks aren’t about someone buying a TV with a stolen card; they’re about claims fraud, identity fraud, account takeovers, and payments getting intercepted or redirected. Ian explains how data, controls, and hands-on investigation work together to make sure claims payouts land with the right person or business, especially when payouts can run through PayPal, Venmo, push to debit, Visa Direct, and Mastercard Send. We also zoom in on the premium payment experience gap. Policyholders, especially younger ones, expect Apple Pay, Google Pay, flexible billing dates, and a frictionless mobile flow, and network tokens help reduce failed payments by keeping card credentials current behind the scenes. You’ll leave with one blunt question Ian wants the industry to face: when will insurers write their last check?

    18 min
  2. 3d ago

    The Financial Connectivity Layer with Jose Bethancourt, Co-Founder & CEO of Method | Episode 498

    Mailing checks to pay off a credit card in 2026 sounds like a joke, but it is still a real debt consolidation workflow at scale. Greg Myers sits down with Jose Bethancourt, Co-Founder and CEO of Method, to unpack why liability payments are uniquely messy and what it takes to make them feel as seamless as modern fintech promises. Jose shares his path from growing up in South Texas near the Mexico border to building products at UT Austin, then turning a personal problem into a company. GradJoy started as a way to help new graduates understand student loan debt, interest rates, and payoff strategies, but it quickly revealed a deeper issue: people often cannot even locate their liabilities, and credential-based financial data access is brittle. Method tackles that with an identity-based financial connectivity API that, with consent, can find student loans, credit cards, mortgages, auto loans, and personal loans, then enable two-way flows that support both reading data and sending payments to creditors. We also get into what this unlocks for underwriting, personalization, and better customer outcomes, plus how it can reduce errors and fraud compared to manual PAN entry and back-office check operations.  Jose lays out a forward-looking view of AI in payments, agentic payments, and a world where an AI agent can securely analyze your debt, shop for a better APR, and execute payoffs. Finally, we step back to discuss consumer demand for speed, why ACH still shapes reality, and how RTP and FedNow may push expectations even further.

    29 min
  3. Jun 19

    Fighting Fraud with Tamas Kadar, Co-Founder & CEO of SEON | Episode 497

    Fraud doesn’t usually announce itself with a flashing warning sign. It shows up as a chargeback, a fake account that looks “normal,” or an account takeover that slips through the exact same checkout flow your best customers use. Greg Myers sits down with Tamas Kadar, Co-Founder and CEO of SEON, to unpack how modern fraud actually works and how digital businesses can protect revenue without burying users under friction. Tamas shares the origin story that started with a real loss: a crypto checkout experiment that got hit by fraud almost immediately. That experience turned into years of studying how fraudsters operate and, eventually, into SEON’s mission: help businesses prevent fraud, verify identities, and stay compliant in real time using the minimum data points companies already collect, like an email address or phone number, plus hard-to-fake device and digital footprint signals. We dig into when step-up verification makes sense, how to reduce false positives, and why trust and safety teams deserve to be seen as revenue drivers, not cost centers. The conversation goes deep on AI in fraud prevention beyond the buzzwords. Tamas explains where classic machine learning helps, where it breaks, and how LLMs can speed up investigations by summarizing cases, surfacing patterns earlier, and reducing the “five tabs per investigation” problem. We also explore the shift toward headless software, where analysts can ask questions in natural language and get answers from the system of record without clicking through a UI, while still keeping decisions explainable with human-readable rules. We close with what’s next: synthetic identities, deepfakes, account takeover, stablecoins and changing payment rails, plus the rise of agentic commerce where good agents and bad bots can blend into the same traffic.

    35 min
  4. Jun 17

    Merchants Can Get Paid Instantly While Cutting Fraud with CEO, Marshall Greenwald, IoniaPay | Episode 496

    A “successful” card payment can still leave merchants waiting days to actually access their money, paying layers of fees along the way, and carrying fraud risk that never truly goes away. That gap between authorization and settlement is where cash flow gets squeezed, reconciliation gets messy, and margins get quietly taxed, especially as more commerce shifts to e-commerce and other card-not-present channels. We sit down with Marshall Greenwald, Founder and CEO of IoniaPay, to talk about changing the infrastructure behind merchant payments. Marshall walks us through how IoniaPay moves funds from a consumer’s card to a merchant’s bank account in real time, why that matters more than ever, and how collapsing a fragmented chain of 6 to 10 parties can reduce cost and complexity. He also explains the fraud angle: instead of relying on tools that “guess,” merchants want stronger certainty that a transaction is truly authorized by the cardholder. We also get practical about where this fits best right now. Marshall shares why iGaming, travel, and healthcare see outsized value, how instant settlement can unlock meaningful working capital that would otherwise sit in float, and how the company goes to market through a mix of direct enterprise relationships and a broad reseller network. From there, we zoom out to the future of payments: multi-channel commerce, orchestration, interoperability challenges across a massive US ecosystem, and the broader shift from top-layer UX innovation to foundational payment infrastructure. If you care about real-time payments, merchant cash flow, fraud prevention, and what “modern rails” should actually look like for everyday commerce, this conversation will give you a few sharp questions to bring back to your team.

    23 min
  5. Jun 11

    AI You Can Trust, Audit and Keep with Russell Moore, Co-Founder & CEO of Amotivv | Episode 494

    AI is moving from “helpful assistant” to autonomous actor, and payments leaders are about to feel the difference. I sit down with Russell Moore, Co-Founder and CEO of Amotivv, to get concrete about what breaks when generative AI and agentic AI leave the lab and touch regulated data, customer outcomes, and real money movement. We talk through why so many AI initiatives stall after a promising proof of concept: not because the model is useless, but because teams cannot control the context, prove what happened, or satisfy audit and compliance requirements at scale. Russell explains Amotivv’s three-layer view: persistent AI memory you own, a governed workspace for using any model, and a verification layer (including cryptography and append-only records) that produces tamper-resistant, independently verifiable proof of what AI did, which tools it used, and what policies allowed it. We also dig into practical realities that every fintech team runs into fast: model selection and token costs, why caching and routing matter, and how platform lock-in sneaks in when your vendor effectively owns the memory. On the policy side, we discuss the pace of AI regulation, why the EU AI Act is a useful north star for building “bomb-proof” guardrails, and what it means to be able to prove both usage and non-usage of AI as expectations tighten. If you’re building AI for fraud, marketing, customer support, underwriting, or agentic commerce, this is a roadmap for making it trustworthy.

    33 min
  6. Jun 9

    Customer Engagement Through Payments with Mike Milotich, CEO of Marqeta | Episode 493

    Payments don’t fail because teams lack ambition, they fail because the infrastructure can’t keep up with what customers expect. We sit down with Mike Milotich, CEO of Marqeta, to unpack how modern issuer processing is changing card issuing from a rigid bank product into configurable, real-time payments infrastructure built for innovation. We trace Mike’s 20-year journey across American Express, PayPal, Visa, and now Marqeta, and use that ecosystem view to explain what actually makes a card program work: issuer economics, consumer behavior, local market nuance, and the ability to iterate fast. Along the way, we break down what Marqeta does as an API-first, cloud-based issuer processor operating at global scale and high reliability, and why “building blocks” beat one-size-fits-all platforms when you’re trying to launch, learn, and adjust. Then we look ahead at the biggest growth opportunities in card issuing and embedded finance: multinational issuing on a single stack, flexible credentials that can behave like debit, credit, and BNPL, and a broader product continuum that meets customers where they are in their financial journey. We also dig into personalization of rewards, AI-driven experiences, risk and fraud tooling, stablecoin-backed cards for faster cross-border movement, and the early shape of agentic commerce. If you care about the future of payments, card issuing, and customer engagement, this episode is for you.

    28 min
  7. Jun 4

    How BNY Simplifies Global Money Movement With Jennifer Barker, Global Head of Payments & Trade & Depositary Receipts | Episode 492

    Payments are speeding up everywhere, but the real story is what that speed breaks and what it demands from the people running the rails. I’m joined by Jennifer Barker, Global Head of Payments and Trade and Depositary Receipts at BNY, for a clear-eyed conversation about what’s changing in the payments industry and what leaders should do next when complexity keeps piling up. From her journey through consulting and nearly two decades in payments to leading multiple global roles at BNY, Jennifer brings a practical view of how money actually moves at scale.  We unpack the biggest pressures she hears from clients right now: navigating countless payment systems worldwide, balancing faster settlement with fraud controls, and fixing the friction that still plagues cross-border payments. Jennifer explains why interoperability matters so much and why clients don’t want another new network to manage. They want outcomes: get it there fastest, safest, and most economically, with the right data attached. That data angle shows up again when we talk about ISO 20022 and why richer payment information can be just as valuable as the payment itself.  We also dig into the always-on future and why 24/7/365 is more than a technology upgrade. It’s an operating model challenge, with staffing, treasury workflows, and decisioning that must work nonstop. Finally, we zoom out on trends like AI in payments for anomaly detection and smart routing, and we tackle the stablecoin question with a grounded take on what really matters in cross-border: transparency, predictability, and reliability.

    18 min

Ratings & Reviews

5
out of 5
15 Ratings

About

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

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