Leaders In Payments

Greg Myers

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

  1. 18H AGO

    The Signal: The Real "Payment Meets Fraud" Journey with Brian Rust at Worldpay | Episode 467

    Fraud hasn’t disappeared - it got smarter. Organized rings now aim upstream at SaaS platforms and ISVs that embed payments, where a single gap in onboarding, transaction logic, or refund flows can be scaled into thousands of attacks overnight. We sit down with Brian Rust, SVP and Deputy Chief Information Security Officer at Worldpay, to map the real fraud journey (entry, action, exit) and the concrete moves product and security leaders can make right now to protect merchants and brand trust. We start with the why: platforms offer leverage. Brian explains how bots and AI generate convincing synthetic businesses that pass weak KYC, and what early signals still break the spell - impossible form completion times, IP and address mismatches, and brand-new domains claiming long histories. From there, we dive into the middle of the kill chain: card testing. You’ll hear how velocity spikes, elevated decline rates, and geo anomalies betray large-scale testing and how adaptive limits for new merchants can contain losses and prevent network penalties. Then we confront refund abuse, where attackers exploit trust by refunding to different instruments or flooding high-value returns. The fix isn’t blanket friction - it’s precision: refund-to-original-card only, refund velocity caps, and targeted reviews that slow bad actors while keeping good customers moving. Brian lays out the layers that matter now: device fingerprinting, behavioral analytics, and transaction monitoring that can halt suspect money movement before funds leave your orbit. He also makes the case for a fraud-cyber fusion model, aligning teams and intelligence using frameworks like MITRE ATT&CK to anticipate tactics as cyber and financial motives blend. Finally, we close with three actions you can ship this quarter: audit onboarding with bot controls and threat modeling, enforce velocity controls that adapt as trust grows, and tap your processor’s data and filters (AVS, CVV) to harden defaults. If you lead product, risk, or engineering for a payments-enabled platform, this conversation gives you a practical blueprint to raise attacker costs, protect your merchants, and guard your reputation.

    25 min
  2. 5D AGO

    Viktoria Soltesz, Founder & CEO of PSP Angels | Episode 466

    Ever launched a beautiful product only to watch payments derail the experience? We sat with Viktoria Soltesz - founder of PSP Angels and the Soltesz Institute - to map the hidden decisions that make or break money movement. From onboarding demands and documentation to routing choices and settlement timelines, Viktoria shows how banking and payment flows now shape product, compliance, data, and brand trust. The takeaway is bold and practical: treat payments as strategy, not plumbing. We dig into messy, real-world stories: a global group juggling multiple entities, providers, and file formats; a luxury e-commerce brand whose purple checkout clashed with a green identity and crushed conversions; and a marketplace shut down over a single high-risk SKU. Viktoria explains why “cheapest fees” can cost the most when integration pain, risk appetite, and provider incentives are ignored. She also exposes conflicts in referral-driven deals and makes the case for an ethical, merchant-first approach that starts with a comprehensive payments health check. The conversation builds toward a clear solution: appoint a Chief Payments Officer. This role owns the end-to-end flow, negotiates with a holistic lens, and adapts strategy to each market - whether that means leveraging UPI in India, adopting open banking in the US, or planning redundancies that protect authorization rates and cash flow. We also scan the horizon: instant payments in the EU, QR adoption beyond Asia, and the rise of agentic commerce where AI discovers, orders, and pays. With new rails come new risks - refunds, disputes, and fraud models must be redesigned for machine-initiated purchases. If you care about lower fees, fewer shutoffs, stronger UX, and faster global expansion, this is your playbook. Learn more about PSP Angels here and The Soltesz Institute here.  Viktoria has also written two books both available on Amazon and here. Moving Money How Banks Think  The CPayO - The Chief Payment Officer The Role Which Doesn't Exist (But Should!)

    27 min
  3. FEB 10

    The Signal: Untangling B2B Payments: Why Complexity Persists & How to Fix It with Fauwaz Hussain, Global Payments | Episode 465

    If your AR feels like a maze of phone calls, spreadsheets, and “we’ll match it later,” this conversation shows a cleaner path. We sit down with Fauwaz Hussain, Senior Director of B2B Partnerships and Strategy at Global Payments, to break down what actually speeds cash and what quietly stalls it. From card-not-present realities to complex terms and partial shipments, we map the B2B differences that make order-to-cash harder and the practical changes that remove friction fast. We get specific about embedding payments inside your ERP so invoices, settlements, and the general ledger line up automatically. That shift kills rekeying errors, collapses department silos, and gives support, sales, and finance the same live truth. Security gets stronger when card data never touches email or recorded calls, and PCI compliance becomes manageable when you use certified, cloud-based vaults and enforce simple rules like “no cards by phone.” Fauwaz explains why publishers like Microsoft, SAP, and Sage now run tighter marketplaces, how VARs and ISVs evaluate payment apps, and why a one-stop provider reduces risk across gateways, vaults, and processing. We also cover the cash-flow moves that work right away: self-serve portals with open invoices, one-click payment links by email or text, stored credentials for auto-pay, and accepting multiple methods from ACH to single-use virtual cards. Then we look forward - AI-driven cash application, predictive delinquencies, Level 2/3 data validation, and API-first architectures that connect e-commerce, field service, and ERP into a single payment fabric. If you’re leading AR, finance, or operations, you’ll leave with a clear playbook to modernize without compromising compliance.

    33 min
  4. FEB 5

    Special Series: The Future of Modern Payments with Pat Antonacci, Chief Product Officer at The Clearing House | Episode 464

    Money keeps moving while the world sleeps, and the rails behind it are evolving fast. We sit down with Pat Antonacci, Chief Product Officer at The Clearing House, to break down how CHIPS, ACH (EPN), and RTP each power a different promise - liquidity, scale, and always‑on finality and why that mix is reshaping how businesses and consumers move funds. Pat explains why CHIPS dominates high‑value cross‑border flows and how its netting algorithm delivers 30:1 liquidity savings that matter on volatile days. We trace ACH’s steady rise, including same‑day and intraday growth, and dig into record holiday peaks that reveal the hidden rhythms of settlement. Then we go deep on RTP: eight years in, 98% of U.S. real‑time traffic, rising daily volumes, a $10 million limit, and use cases spanning account‑to‑account moves, brokerage funding, wallet top‑ups, gig payouts, loan disbursements, and tuition deadlines that can’t wait until Monday. The conversation tackles big questions: Are rails competing or complementing? Where are checks being displaced? How do Request for Payment and ISO 20022 unlock cleaner data and fewer exceptions? We explore the 2026 landscape - APIs, cloud, AI‑driven fraud controls, open banking momentum and why the smart strategy is matching the rail to the job: ACH for routine batches, RTP for precise timing and finality, and CHIPS for high‑value, cross‑border certainty. Pat also previews The Clearing House roadmap, from broader RTP ubiquity and fraud tools to extended CHIPS hours that bring wires closer to continuous availability. If you care about how money actually moves and how that movement shapes cash flow, customer trust, and the broader economy, this conversation is your field guide.

    26 min
  5. FEB 3

    The Signal: What's New for Platforms & Payments featuring Matt Downs of Global Payments | Episode 463

    In this Signal Series episode of the Leaders in Payments Podcast, I sit down with Matt Downs, President, Integrated and Platforms at Global Payments, to unpack the biggest platform-payments shifts heading into 2026. Coming off the newly closed Worldpay and Global Payments combination, Matt shares what scale means for ISVs and platforms, and why payments is no longer “just a feature.” It is a growth engine that touches product, operations, and trust. The conversation breaks into three practical themes: embedded payments, embedded finance, and AI-driven fraud. Matt explains how platforms are moving toward richer embedded experiences that extend beyond checkout into the full workflow, including onboarding, chargebacks, disputes, and support. At the same time, platforms are feeling pressure to expand into adjacent financial products such as working capital, banking services, cards, and payroll. He also points to a common blind spot: many leaders do not benchmark how competitors are using payments and financial services to differentiate their core product. That competitive context should directly shape the roadmap. On fraud, Matt argues that 2026 demands an end-to-end mindset. Threats now show up earlier in the lifecycle, operate in real time, and adapt quickly using AI, deepfakes, machine-to-machine attacks, and automation. He outlines the “non-negotiables” for security and compliance, including layered defenses that protect the entire transaction journey, from the first web visit through refunds and disputes, without adding so much friction that it slows growth. If you are an ISV or platform executive building your 2026 plan, this episode will help you pressure-test your partnership strategy, prioritize embedded finance by vertical, and make smarter decisions to stay ahead while avoiding costly execution pitfalls.

    29 min
  6. JAN 29

    Farooq Malik, Co-Founder & CEO of Rain | Episode 462

    Money is changing faster than most teams can update a roadmap. We sit down with Farooq Malik, Co-Founder and CEO of Rain, to unpack how stablecoins and tokenized dollars are moving from crypto headlines to the hidden plumbing of real payments - powering card programs, cross-border payouts, and embedded finance at enterprise scale. Farooq breaks down Rain’s vertically integrated stack: pay-ins and payouts across ACH, wires, and Visa; support for dozens of stablecoins on 11 blockchains; and account logic that makes tokenized value feel like a familiar account, not a science project. We dig into a standout use case - a margin-backed credit card where each swipe triggers instant receivable financing in stablecoin - cutting working capital needs by about 80% and transforming the unit economics of card programs. He also shares how one API can issue regulatorily compliant products in multiple markets, letting global platforms pay creators, freelancers, and merchants in “international dollars” without stitching together country-by-country integrations. We explore the surge in institutional interest fueled by emerging regulatory clarity, the 30x volume growth Rain has seen in the last 12 months, and why broader rules could unlock 10x–100x adoption across the ecosystem. Farooq contrasts Rain’s approach with reseller patchworks, highlighting the benefits of being a principal Visa member and owning the core of the stablecoin stack. Beyond stablecoins, we touch on open banking, the rise of global-first consumer apps, and how nomadic work patterns are forcing finance to follow people, not addresses. If you lead payments, product, or finance, you’ll leave with a clear view of where tokenized money creates immediate value: better card economics, faster global disbursements, and simpler enterprise integrations.

    24 min
  7. JAN 27

    Andrew Helms, CEO, USA at SumUp | Episode 461

    Forget the hype - small merchants need tools that actually work when a line forms and a card won’t tap. Andrew Helms, CEO USA at SumUp digs into a merchant-first approach that puts transparency, service, and growth at the center of payments. Andrew shares his unconventional path from Middle Eastern studies and consulting in Dubai to entrepreneurship, scaling Home Chef through acquisition, and ultimately leading SumUp’s U.S. team from Boulder Colorado. That global lens shapes a practical strategy: localize for U.S. realities like tax complexity and tipping, keep pricing honest, and answer the phone when a sale is on the line. We unpack how SumUp’s integrated ecosystem - payments, POS, invoicing, banking, lending, and loyalty - helps brick-and-mortar stores thrive. The spotlight is on inventory-heavy retail: convenience stores, liquor shops, toy and pet stores juggling large catalogs, aging stock, and tight margins. Andrew explains how POS plus loyalty surfaces what’s expiring, what’s stuck, and which promotions move units, turning shelf data into cash flow. He’s candid about competitors’ junk fees and makes the case for clear contracts and seven-day live support that’s moving toward 24/7 coverage. Looking ahead, Andrew separates signal from noise on stablecoins, instant payments, and AI. Cross-border settlement and faster payouts hold real promise if they reach main street, while selective AI can power insights and smarter support without replacing the human layer. He also taps SumUp’s global footprint for “crystal ball” learnings - from Brazil’s Pix to London’s kiosk boom - and shows how to translate those wins for U.S. merchants. We close with career advice to ask better questions and a call for ethics in payments: long-term success depends on enabling small businesses to build community, repeat revenue, and resilience. If you care about the future of main street retail, this conversation brings strategy you can use today.

    28 min
  8. JAN 22

    Edward Woodford, CEO and Founder of zerohash | Episode 460

    Money that waits for Monday is losing ground to rails that never sleep. Greg sits down with Edward Woodford, CEO and Founder of zerohash, to explore how stablecoins and tokenized deposits are reshaping cross-border payments, account funding, and global payouts for merchants, platforms, and marketplaces. From MIT roots to building one of the largest movers of stablecoins, Edward explains why velocity of money matters and how interoperability solves the messy reality of assets, chains, and compliance at scale. We dig into concrete use cases: topping up trading or gaming balances instantly, paying freelancers in the Philippines or Brazil with automatic local currency conversion, and using stablecoins as a dependable 24/7 rail. Edward breaks down why abstraction is the unlock - users shouldn’t pick chains or tokens, they should just send money. He also shares why banks are poised to become the biggest on- and off-ramps as regulatory clarity lands, and why tokenized deposits may deliver stronger economics for financial institutions than issuing their own stablecoins. Looking ahead, Edward maps a world of vertical integration, where processors launch their own networks and potentially bank charters, compressing costs and aligning incentives across the stack. He makes the case for streaming payments as a catalyst for financial resilience and agentic commerce, where instant settlement reduces payday lending and powers software-to-software transactions. The result isn’t crypto vs. traditional - it’s connected plumbing that makes payments faster, cheaper, and more inclusive. If you care about the future of payments, cross-border commerce, and the real-world path from crypto rails to everyday use, this conversation offers a clear blueprint.

    23 min

Ratings & Reviews

5
out of 5
15 Ratings

About

Hear directly from C-level executives in payments/fintech about industry trends, successful strategies, products, services, and what the future holds for the payments/fintech industry. We cover the entire industry from merchant acquiring, payment processing, ISOs, payfacs, fraud, security, issuing, b2b, fintech, to start-ups, if it goes on in payments we will be talking about it.

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