& so much more

Centra Health

A bi-monthly podcast where we share the stories of our Caregivers, patients and community. 

  1. Sep 23

    AI in Healthcare, a Business Perspective with Sanjeev Sah, Pt. 1

    AI in healthcare can help you find care faster, reduce friction at check-in, and give clinicians more time to actually talk with you. We’re joined by Sanjeev Sah, Centra Health’s Senior Vice President and Chief Digital and Information Officer, who brings a grounded perspective shaped by his first 15 years in Nepal and years of work across different U.S. communities. That background keeps the conversation anchored in a simple goal: better access to care, especially where resources are stretched.  We talk about the real-world side of digital transformation at Centra Health, including patient-focused tools like online registration and self-scheduling, along with behind-the-scenes work that makes the experience smoother once you’re in a clinic or hospital. Sanjeev explains how technology and innovation can help people navigate a complex healthcare ecosystem and why the most meaningful wins are often the practical ones that remove confusion and delays. We also dig into clinician workflow and why solutions like an AI scribe matter when documentation pulls caregivers away from the bedside.  Then we address the question everyone should ask: what happens to personal health information when AI is involved? We discuss responsible AI, privacy, security, compliance and the testing and validation that should happen before any tool earns a place in patient care. We also share a mindset shift we think matters: IT teams are Caregivers too, partnering with clinical, operational and administrative leaders to make care safer and work simpler.  If you care about healthcare AI, patient experience, privacy and what modernization looks like in a community health system, listen now. For more content from Centra Health check us out on the following channels. YouTube Facebook Instagram Twitter

    AI in Healthcare, a Business Perspective with Sanjeev Sah, Pt. 1
  2. Sep 9

    Targeting the Source of Pain, A New Approach to Chronic Migraine Relief

    A migraine that keeps coming back after medication trials, specialist visits and years of disruption forces a brutal question; what’s left? We sit down with Dr. Rami Fakih, a Neuroendovascular Surgeon at Centra, to talk about an emerging, highly targeted option being explored for chronic refractory migraine and why it’s drawing serious attention in vascular neurology. We walk through what “chronic migraine” means clinically, how doctors define treatment-resistant or refractory migraine, and why accurate diagnosis matters before anyone considers a procedure. Dr. Fakih explains the basics of a catheter-based approach that navigates to the middle meningeal artery (MMA) and delivers lidocaine, a familiar medication used in many settings, with the goal of interrupting severe migraine patterns for a small group of carefully selected patients. We also talk about what early case reports and case series that suggest some patients feel improvement within hours, and others may experience symptom-free days, weeks, or even months. Because this is neuroendovascular surgery, we don’t gloss over the reality that “minimally invasive” still means invasive. We discuss risks, why repeat treatments aren’t automatic and why the best path forward is thoughtful referrals through headache specialists, stronger clinical evidence and randomized controlled trials that can clarify who benefits most and how long effects can last. If you’re a provider looking for options for refractory migraine, or a patient searching for credible hope without hype, this conversation is for you. Subscribe for more practical clinical conversations, share this with someone navigating chronic migraine, and leave a review with your biggest question so we can cover what you want next. For more content from Centra Health check us out on the following channels. YouTube Facebook Instagram Twitter

    Targeting the Source of Pain, A New Approach to Chronic Migraine Relief
  3. Jan 14

    Why A Family Doctor Who Treats Mind, Body & Spirit Changes Outcomes

    A stronger primary care relationship can be the difference between constant crisis and steady health. That’s the throughline of our conversation with Dr. Detwiler, the incoming Director of Osteopathic Medicine at the CMG Lynchburg Family Medicine Residency. Dr. Detwiler brings rural roots, 25 years of family practice and a clear mission, to train physicians who treat mind, body and spirit while delivering measurable results for communities that need care the most. We dig into what actually sets osteopathic medicine apart. It’s not a split from modern medicine. DOs are fully trained in the same diagnostics, procedures and specialties as MDs. The distinction is a disciplined focus on human connection, structure and function and the body’s capacity to heal with proper support. That lens changes the clinic room. Conversations include stress, sleep, work, beliefs and budget, because those factors drive adherence and outcomes. We also clear up misconceptions about OMT. Osteopathic manipulative treatment is a practical, hands-on tool for musculoskeletal issues, designed to complement medications and therapy, not replace them. At LFMR, we’re building a curriculum that helps residents provide OMT efficiently within standard visits. There’s a bigger system story too. Healthcare is shifting toward value-based care, where metrics like blood pressure control, A1C levels, and vaccination rates matter. LFMR’s team-based model with residents, faculty, imaging, lab, OB care and social work under one roof makes it easier to close loops and lift those numbers. And the pipeline is real. By partnering with LUCOM and integrating trainees with local surgeons, hospitalists and specialists, we’re creating the relationships that encourage physicians to stay at Centra for their care. That means more access, shorter waits and care that feels personal and effective. We’re also launching an OMT clinic at LFMR for patients seeking targeted help with back and musculoskeletal pain from an osteopathic perspective. If you’ve struggled to find a primary care provider who listens and coordinates, we’d love to meet you. Subscribe, share this episode with someone who needs a steady healthcare home, and leave a review to help more people discover whole-person primary care in Lynchburg. For more content from Centra Health check us out on the following channels. YouTube Facebook Instagram Twitter

  4. 12/03/2025

    Centra’s Digital Journey: The Digital Future of Scheduling and Registration

    Healthcare has entered the digital chat, and Centra’s step into digital registration and online self-scheduling shows our dedication to patient care.  We sit down with Jen Halikman, our Vice President of IT Applications, to share how digital registration is rolling out now and how online self-scheduling lands in 2026. The focus is simple: give you control of check-in from your phone, reduce wait times and free our teams to spend more time on care and less on clerical tasks. Jen walks us through the nuts and bolts that make this shift work. Digital registration streamlines intake, improves data accuracy, and cuts duplicate questions by syncing with our clinical, financial and revenue cycle systems. You’ll see the impact before you arrive: verified information, clear prompts and fewer bottlenecks at the front desk. When self-scheduling launches, you’ll be able to view real appointment options, get timely reminders and avoid no-shows with smarter notifications. For those nervous about finding the right entrance or clinic, geofencing and wayfinding will guide you from the parking lot to the correct desk like a map built for Centra, tuned to your visit. We also talk about the bigger picture. A trustworthy digital front door lays the groundwork for virtual care, at-home monitoring and proactive disease management that surface insights faster and support better decisions. None of that replaces human care; it amplifies it. And if you prefer the traditional route, it’s still here, our teams will help you every step of the way, no matter your comfort with technology. Ready to see how small digital steps add up to a better visit? Listen now, subscribe for updates on self-scheduling, and leave a review to tell us which feature you want us to build next. For more content from Centra Health check us out on the following channels. YouTube Facebook Instagram Twitter

    Centra’s Digital Journey: The Digital Future of Scheduling and Registration
  5. 12/01/2025

    Adolescent Mental Health: Part 2, Psychiatry & Behavioral Health Counselors

    What if the morning “I feel sick” isn’t a dodge but anxiety talking through the body? We invited two seasoned clinicians to unpack why elementary struggles often snowball in middle school, how neurological growth and puberty raise the stakes and what parents and educators can do to steady kids when the school day feels impossible. From the jump, we map the path from early reading gaps and executive function challenges to avoidance, nurse visits, and “I can’t go” battles then show how small, consistent supports flip the script. Together, we break down clear signs of distress at home and in class, and we share practical tools kids can use without fanfare: diaphragmatic breathing, muscle relaxation, grounding, and a surprising ally, cold water, which can reset the nervous system. We talk about the cafeteria problem, test panic and the power of a quick hallway break paired with a plan. You’ll hear how to collaborate with school counselors and teachers even if your child doesn’t have an IEP or 504, plus how to decide when school-based help isn’t enough and it’s time to bring in a community clinician. We also face the forces driving anxiety up: phones, group chats, and the way relational aggression now travels overnight; pandemic-era gaps that left students academically and socially off-balance; and the upside of better awareness and diagnosis. We share ways to monitor content early, build trust toward teen autonomy, protect sleep with real screen limits, and set family “no-cell” windows that everyone follows. If you’re navigating anxious mornings, tough afternoons, or questions about when to seek care, this conversation offers clear signals, actionable strategies and local pathways to help. If this resonated, follow the show, share it with a friend who needs it, and leave a review with one takeaway you’ll try this week. Your story might help another family find calm. For more content from Centra Health check us out on the following channels. YouTube Facebook Instagram Twitter

    Adolescent Mental Health: Part 2, Psychiatry & Behavioral Health Counselors

Ratings & Reviews

5
out of 5
5 Ratings

About

A bi-monthly podcast where we share the stories of our Caregivers, patients and community.