Humanergy Leadership Podcast

David Wheatley

Impactful leadership development. For 25 years, Humanergy has helped leaders cut through the noise and take real action. This podcast delivers straight-talking insights, practical tools, and expert strategies you can actually use—right away. Whether it’s a deep-dive conversation with an experienced coach or a quick, powerful tip from the field, every episode is designed to help you lead with clarity and impact. Practical, proven, and built for real-world leadership.

  1. 3d ago

    Ep 251: Leadership Books Worth Reading This Summer (2026)

    Seven books. One summer. A few of them might change how you think about leadership. David Wheatley, co-founder of Humanergy and host of the Humanergy Leadership Podcast, wraps up the season with his annual summer reading list for leaders. This year's picks span decentralized leadership, AI, gender dynamics in the workplace, coaching philosophy, team performance, and how people build a life worth living. The books on the list: Turn the Ship Around by David Marquet — a classic on leader-leader culture that keeps coming back into the conversation for good reason. The AI-Driven Leader by Jeff Woods — the book Humanergy has been recommending all year for leaders trying to get a practical handle on AI. The Only Woman in the Room by Lisa Davis — not just for women. David interviewed Lisa earlier this season; this is a good companion listen. The Score Takes Care of Itself by Bill Walsh — a look at what actually goes into building a winning culture, from the coach who rebuilt the 49ers. And It Was Beautiful by Phil Hay — the story of Marcelo Bielsa at Leeds, and a counterpoint to Walsh worth reading alongside it. What Great Teams Do Great by Humanergy — if you haven't read it yet, it's 98 pages and worth every one of them. What to Make of a Life by Jim Collins — his newest book. If you know Collins from Good to Great or Great by Choice, you know what to expect: rigorous, research-driven, and worth your time. Drop your own summer reading recommendations in the comments. Humanergy is a leadership development company based in Kalamazoo, Michigan. Learn more at humanergy.com. Learn more about Humanergy's work: https://www.humanergy.com Join the Humanergy community on LinkedIn. Sign up for our FREE leadership workshops.

    4 min
  2. May 22

    Ep 246: How to Respond to Angry Customers on Social Media

    Most organizations prepare for system changes with FAQs and talking points. When Honor Credit Union switched its core banking platform overnight, 110,000 members woke up to something unfamiliar, and some of them were not happy about it. Jen Wagner and her social media team responded to nearly a thousand comments over two weeks. Not with scripted replies or copy-paste answers. With real people, talking to members like humans. The result was so striking that Honor's social team became the first-ever recipient of Humanergy's Green Path Award. In this episode of the Humanergy Leadership Podcast, David Wheatley talks with Jen about what actually made it work, months of preparation, a clear response framework, the mindset shift that kept the team energized, and why empathy is a practice, not a personality trait. If your team is heading into any kind of major change, this one's worth your time. Topics covered: How Honor's team prepared for and responded to a major core banking conversionThe three-step response structure that kept communication caring, honest, and directWhat it looks like to hire for empathy and then build systems around itWhy the most frustrating comments were actually the most valuable Humanergy is a leadership development company that helps teams do the hard work of leading well. Visit humanergy.com to learn more. Learn more about Humanergy's work: https://www.humanergy.com Join the Humanergy community on LinkedIn. Sign up for our FREE leadership workshops.

    20 min
5
out of 5
10 Ratings

About

Impactful leadership development. For 25 years, Humanergy has helped leaders cut through the noise and take real action. This podcast delivers straight-talking insights, practical tools, and expert strategies you can actually use—right away. Whether it’s a deep-dive conversation with an experienced coach or a quick, powerful tip from the field, every episode is designed to help you lead with clarity and impact. Practical, proven, and built for real-world leadership.

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