Business Essentials

SoundCartel
  • 5.0 (1)
  • BUSINESS
  • UPDATED DAILY

Business Essentials features interviews with business experts and industry leaders, providing up-to-date, insightful advice on wide-ranging topics, including winning sales strategies, HR issues, mental health and leadership. Hosted by Grace Jennings-Edquist, the goal is to encourage and inspire a new generation of Australian business owners and entrepreneurs to grow healthier, happier and more profitable businesses. Business Essentials is a podcast four decades in the making, from SoundCartel, the producers of the world's longest-running business audio magazine by the same name.  Business Essentials is produced by the team at SoundCartel - Nick Schildberger, Grace Jennings-Edquist, Nicole Goodman and Mariah Stonehewer. Technical production by Pete Letts.  Listen and follow in your favourite podcast app and make Business Essentials part of your routine for business success. Business Essentialswww.bedaily.com.au Business Essentials is produced by SoundCartel www.soundcartel.com.au +61 3 9882 8333

  1. Why bigger isn't always better. Plus: polishing your LinkedIn presence

    3D AGO

    Why bigger isn't always better. Plus: polishing your LinkedIn presence

    Bigger and louder doesn’t always mean better - in business or on LinkedIn. In this week’s episode, two experts share their insights around focusing on quality over noise. First up, LinkedIn trainer Karen Tisdell explains how business leaders can build credibility and real relationships with a strong profile - without feeling pressured to constantly post content. She shares practical tips for creating a profile that inspires confidence - and avoiding common mistakes (including over-AI polish). Next, what if chasing a “bigger” business is the very thing holding you back?  Brad Giles, founder of Evolution Partners, challenges the business world’s common obsession with growth. Drawing on his new book, Brad unpacks the hidden costs of chasing scale, including toxic teams and disloyal customers. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    21 min
  2. Why empathy and energy are leadership superpowers

    JAN 11

    Why empathy and energy are leadership superpowers

    Burnout isn’t a badge of honour - and empathy isn’t a “soft” skill. In this week’s episode, two innovative business thinkers explore strategies for avoiding exhaustion while cultivating meaningful connections that elevate both personal and professional performance. First, Tim Jack Adams, founder of greenx7, introduces Energised, his practical guide to restoring sustainable energy through sleep, mindset relationships and rhythm, starting with a simple question: how’s your battery? Then Daniel Murray, CEO of Empathic Consulting, challenges traditional leadership thinking, explaining why empathy is a powerful performance multiplier. Drawing from his book The Empathy Gap, Daniel reveals how real connection can reshape culture, boost influence and drive results in today’s demanding workplaces. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    29 min
  3. When culture turns “cult-like”; plus three customer loyalty tips

    JAN 4

    When culture turns “cult-like”; plus three customer loyalty tips

    Is your workplace culture empowering people or quietly silencing them - and could poor experiences be driving customers away faster than you realise? In this week’s episode, leadership expert Marnie Brokenshire, cofounder of Uncapped Potential, unpacks the growing risk of culture slipping into “cult-like” control and why psychological safety matters. Then Greg Nicolle, Group Manager of Client Success at Thryv Australia, explains why customer experience can outweigh product quality and shares three practical ways businesses can build loyalty and keep customers coming back. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    26 min
  4. Transforming teams with EQ. Plus, Darius Pfitzner's career story

    12/28/2025

    Transforming teams with EQ. Plus, Darius Pfitzner's career story

    What really drives success in today’s workplace - and are we focusing on the wrong things? In this episode, Professor Darius Pfitzner, Academic Dean at the Australian Institute of Business, shares lessons from his extraordinary career journey, from Navy aircraft engineer to leading business academic, highlighting the value of failure, humility, and customer focus. We then turn to Emotional Intelligence Specialist Amy Jacobson, who explains how EQ can transform teams and offers five practical steps to build a more empathetic, accountable, and high-performing workplace. Together, they reveal why great leadership is both learned and deeply human. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    22 min
  5. AI skills training and The Small Business Charter

    12/21/2025

    AI skills training and The Small Business Charter

    Australia’s small business landscape is being reshaped by some major forces right now – including the need for AI training, and a proposed new Small Business Charter. We explore both in this week’s episode. First up, Freshworks Australia’s Vice President, Andrew Phillips, talks us through the widening gap between businesses adopting AI and those holding back. Andrew warns business leaders about the risks that come with inaction. He also provides practical, accessible steps for businesses ready to leverage AI to lift efficiency and stay competitive. Next, Anne Nalder, CEO of the Small Business Association of Australia, delves into the proposed Small Business Charter and its potential to tackle long-standing structural disadvantages faced by SMEs. She outlines the reforms, protections and support the Charter could bring to businesses navigating today’s challenging conditions. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    20 min
  6. Intergenerational tensions and tackling tax debt

    12/14/2025

    Intergenerational tensions and tackling tax debt

    There are two major forces shaping how businesses operate right now: intergenerational pressures, and hefty tax debts. In this week’s episode, leadership expert Marnie Brokenshire explains why managing five generations in one workplace is pushing managers to their limits - and why employees in their 50s may be the most underutilised asset in your organisation. Marnie also outlines the emotional-intelligence skills needed to turn generational tension into team strength. Next, CEO of Grow Capital Gus Gilkeson, breaks down this year’s surge in ATO tax debt - and what SMEs must do to avoid financial strain. Gus shares practical steps for early intervention, clear communication and managing tax obligations before they become business-threatening. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    25 min
  7. Fixing founder tensions and deepening customer trust

    12/07/2025

    Fixing founder tensions and deepening customer trust

    Strong partnerships and loyal customers are both essential to business success – and this week’s episode explores how to bolster both. Greg Nicolle, Group Manager of Client Success at Thryv Australia, explains why retention often outperforms acquisition – and he shares six clever, underused follow-up tactics that turn one-time buyers into long-term loyalists. Then psychotherapist Tom Skotidas, founder of Everpath, reveals how fractured co-founder relationships can quietly derail a startup, and how psychotherapy helps rebuild trust before it's too late. Packed with practical insight, this episode helps leaders strengthen their partnerships and their bottom line. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    23 min
  8. From tariffs to quiet quitting: pressures on modern business

    11/30/2025

    From tariffs to quiet quitting: pressures on modern business

    In this episode, we dive into two pressing challenges facing today’s leaders and businesses. Gus Gilkeson, CEO of Grow Capital, discusses how Donald Trump's sweeping US tariffs are shaking up global trade, with real impacts on Australian SMEs. He offers strategic advice to help businesses stay resilient, plan long-term, and adapt to increasing uncertainty. Then leadership expert Michelle Gibbings unpacks the real meaning behind "quiet quitting" - a modern term for the age-old issue of employee disengagement. Michelle shares how leaders can spot the signs early and re-engage teams through trust and open communication. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333 See omnystudio.com/listener for privacy information.

    19 min
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Trailer

About

Business Essentials features interviews with business experts and industry leaders, providing up-to-date, insightful advice on wide-ranging topics, including winning sales strategies, HR issues, mental health and leadership. Hosted by Grace Jennings-Edquist, the goal is to encourage and inspire a new generation of Australian business owners and entrepreneurs to grow healthier, happier and more profitable businesses. Business Essentials is a podcast four decades in the making, from SoundCartel, the producers of the world's longest-running business audio magazine by the same name.  Business Essentials is produced by the team at SoundCartel - Nick Schildberger, Grace Jennings-Edquist, Nicole Goodman and Mariah Stonehewer. Technical production by Pete Letts.  Listen and follow in your favourite podcast app and make Business Essentials part of your routine for business success. Business Essentialswww.bedaily.com.au Business Essentials is produced by SoundCartel www.soundcartel.com.au +61 3 9882 8333

Information

  • Creator
    SoundCartel
  • Years Active
    2020 - 2026
  • Episodes
    1.3K
  • Rating
    Clean
  • Copyright
    © 2026 SoundCartel Pty Ltd
  • Show Website
    Business Essentials

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