The Laundromat Resource Podcast

Jordan Berry

The Laundromat Resource Podcast is helping people find financial freedom through laundromat ownership. It is a podcast by laundromat owners, for laundromat owners.

  1. 2d ago

    261. Is It Too Late to Buy a Laundromat? (6 Years Later With Ken Wimberly)

    Send us Fan Mail The conversation focused on the rapidly evolving laundromat industry, spotlighting the return of high-performing operator Ken Wimberly. A key theme that emerged was the journey from real estate investment into building a thriving laundromat empire, with Ken sharing the strategies behind securing premier locations, negotiating leases, and leveraging both leasing and ownership models. The discussion explored the importance of customer experience and brand elevation, revealing how innovative concepts like dedicated play areas, multi-revenue streams, and a focus on community engagement can transform the reputation of the laundromat business.  Listeners will also hear insights on competitor analysis, embracing technology, the impact of AI and software innovation, and the growing trend of consolidation and professionalization in the industry. Several points were raised, including the launch of Ken’s franchise model, tips for new and prospective operators, and predictions for the future of the laundromat sector. This episode is packed with practical advice and visionary thinking for anyone interested in building a standout business in laundry. In this episode, Jordan & Ken Discuss: 00:00 Interview with Ken Wimberly 08:29 Finding creative solutions for laundromats 11:04 Negotiating commercial real estate leases 19:22 Challenges finding laundromat locations 24:45 Importance of Customer Care 29:01 Running a laundromat as a side hustle 37:02 Evaluating reviews and customer feedback 39:46 Incentivizing Customer Reviews 44:10 Building franchise support infrastructure 52:03 Creative freedom vs. franchise fit 54:04 Importance of Profitability and Community 01:01:12 Industry consolidation and professionalization 01:05:26 Importance of mission and values 01:11:04 Navigating industry growth challenges 01:16:03 Understanding tech as a superpower 01:21:19 Keeping up with industry changes 01:24:57 Innovations in laundry tech 01:30:04 Wrapping up with industry updates Connect with Ken Wimberly LinkedIn: Ken Wimberly, CCIM Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Vended Laundry Experience Anaheim Get your ticket now and save $25 with code LR25!** Register here: https://vist.ly/5npxq Show Notes laundromatresource.com/show261 Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  2. Oct 21

    260. From Zombie Mat to Five-Star Success with Emily deSousa

    Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In Episode 260, Jordan Berry sits down with Emily DeSouza, a dynamic new force in the laundromat industry who’s turning heads in San Diego. From buying a zombie mat plagued by broken machines and a rough reputation, to building a thriving, community-centered business with hundreds of five-star reviews in just a few months, Emily DeSouza shares her inspiring journey of transformation.  Tune in to hear how her background in customer success, passion for branding, and genuine dedication to people have set her laundromat apart—even with stiff competition just across the street. Whether you’re a veteran owner, an aspiring laundromat entrepreneur, or just love a good comeback story, this episode is packed with practical wisdom, candid advice, and a reminder of the impact one business can have on its community. In this episode, Jordan & Emily Discuss: 00:00 Vended Laundry Experience announcement 09:15 Discussing app benefits for laundromat 15:27 Opening Successfully Without a Grand Reopening 21:01 Enduring Difficult Sellers 22:39 Setting the initial pricing strategy 29:05 The importance of career alignment 37:18 Hiring the first employee 42:35 Building community connections 44:55 Making action plans for others 49:30 Renting a van for business 56:21 Positive customer feedback 59:46 Managing laundromat operations 01:07:46 Using discount code for gifts Connect with Emily deSousa Website: Pacific Beach Laundry CoFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Vended Laundry Experience Anaheim Get your ticket now and save $25 with code LR25!** Register here: https://vist.ly/5npxq Show Notes laundromatresource.com/show260Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  3. Sep 30

    259. Transforming Laundromat Ownership: Technology, AI, and Professionalizing Your Business with Jamie Sewell

    Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In Episode 259, Jordan Berry sits down with industry veteran Jamie Sewell, who brings nearly 15 years of expertise spanning marketing, technology, manufacturing, and laundromat ownership. Together, they explore the rapidly evolving landscape of laundromats—where AI, data, and new technology are accelerating innovation and changing how owners run their businesses.  From the challenges and opportunities of remote management to the importance of professionalizing operations and building a business that supports your ideal lifestyle, Jamie Sewell brings practical wisdom and a forward-looking perspective. Whether you’re a new owner, a seasoned operator, or looking for inspiration to future-proof your laundry business, this episode is packed with actionable insights you won’t want to miss. In this episode, Jordan & Jamie Discuss: 00:00 Being a laundromat owner today 06:54 Laundry University for professionals 14:33 AI enabling efficient business expansion 18:35 Keeping laundromat staff motivated 26:20 Starting a business the right way 29:37 Introducing Laundry University 34:25 Evaluating employee performance 41:52 Hiring a manager for the laundromat 47:25 Journey from Hands-On to Passive 51:26 Following your excitement 57:40 Setting short-term goals 01:02:11 Industry changes and AI tech 01:04:58 Future tech impact on laundromats 01:12:18 Encouragement to take action Connect with Jamie Swell LinkedIn: Jamie SewellWebsite: Laundry UniversityFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Show Notes laundromatresource.com/show259Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  4. Sep 26

    Big Merger, New Player, and Dave Ramsey- Laundromat News Today, September 26, 2026

    Send us Fan Mail Welcome to another episode of Laundromat News, where the latest developments and trends in the laundromat industry take center stage. The conversation focused on breaking news and insightful updates impacting laundromat owners and operators, including Alliance Laundry’s recent stock fluctuations, significant moves in the payment and software space with CleanCloud and TangerPay joining forces, and ongoing innovation from companies like Curbside Laundries and Spiderwash. A key theme that emerged was the rising competition from major franchises like Tide Cleaners, highlighting the need for independent owners to continually elevate their game.  The discussion explored how factors like rising interest rates and changes to SBA loan criteria could affect buying power and expansion, as well as unique business ideas from around the world, from laundromats with aviaries in Illinois to froyo-serving locations in Hong Kong. Dive in for a comprehensive roundup of what’s shaping the future of the laundromat business and why staying informed has never been more important. Show notes: https://www.laundromatresource.com/laundromat-news-september-26-2026/ Don’t miss out! Subscribe so you don’t miss fresh episodes, exclusive stories, and all the links mentioned in today’s show. Got some news to share about your laundromat? Hit reply, or send it in to news@laundromatresource.com – we love celebrating what you’re up to! Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  5. Sep 7

    258. How Much Money You (Really) Need to Buy a Laundromat

    Send us Fan Mail Welcome back to "Laundromat Resource." In this episode, host Jordan Berry dives deep into one of the most important—and misunderstood—questions for prospective laundromat owners: how much money do you really need to buy a laundromat? While the internet might toss around purchase prices of $200,000 to $500,000, Jordan Berry breaks down why the sticker price tells only part of the story. He introduces the concept of the "capital stack"—the full picture of every dollar you'll need to safely acquire and operate your laundromat, from down payments and working capital to equipment reserves and closing costs. In this episode, Jordan talks about: 00:00 Understanding laundromat capital stack 03:16 Discussing cost expectations 06:53 Securing financing for laundromats 10:17 Explaining seller financing basics 14:19 Managing working capital reserves 18:27 Navigating fees and penalties 21:50 Financing strategies for laundromat buyers 25:09 Understanding SBA loans and seller financing 26:12 Benefits of seller financing 31:24 Buying laundromats with low capital 32:28 Identifying and addressing financial gaps 35:50 Laundromat investment potential 39:38 Engagement call and episode 3 preview Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/prolaundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Show Notes laundromatresource.com/show258Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  6. Sep 2

    257. Laundromat Advice From Someone So Successful They Need to Remain Anonymous!

    Send us Fan Mail Welcome to the Laundromat Resource Podcast! In today’s episode, host Jordan Berry sits down with a seasoned, yet anonymous, owner who’s achieved impressive success in New York City’s ultra-competitive laundromat and dry cleaning scene. This guest pulls back the curtain on what it really takes to build and operate profitable laundry businesses amid sky-high rents, tough competition, and the ever-shifting pulse of Manhattan.  You’ll hear candid stories about acquiring zombie mats, handling accounts receivable, navigating challenging commercial clients, and the invaluable lessons learned from early mistakes. Plus, discover a countercultural business model focused on human connection and top-tier customer service—delivering six-figure returns from a tiny footprint. Packed with practical strategies, hard-earned wisdom, and actionable advice, this episode is a must-listen for anyone looking to buy, run, or scale their first—or next—laundromat. In this episode, Jordan & Guest Discuss: 00:00 Understanding the laundromat business 06:31 Customer turnover in Manhattan 13:44 Researching laundromats and making first purchase 15:28 Spending on unnecessary upgrades 23:49 Managing dry cleaning finances 29:52 Challenges of Starting a Laundromat 32:15 Managing laundromat services and clients 40:08 Running a laundromat from afar 46:21 Focusing on business acquisitions 52:05 Simplifying laundromat payment system 56:16 Neighborhood laundromat business model 01:00:04 Customer service and machine tutorials 01:04:29 Operating systems staying old school 01:13:31 Buying and managing a laundromat 01:17:12 Handling customer complaints 01:21:35 Avoid these laundromat buying mistakes 01:26:28 Networking with industry experts 01:31:48 Consultants in laundromat Facebook groups 01:40:56 Networking in the laundry industry 01:43:25 Combatting loneliness in New York 01:47:00 Weekly action challenge outro Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Show Notes laundromatresource.com/show257 Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  7. Aug 17

    256. Is a Laundromat the Right Business for You? (The Honest Answer)

    Send us Fan Mail Welcome to Laundromat Resource, the show crafted for aspiring laundromat owners and industry veterans alike. I’m your host, Jordan Berry, and today, we’re kicking off an honest and eye-opening 8-part series—The Complete Laundromat Buyer’s Blueprint. If you’ve ever wondered “How do I buy a laundromat?”, you’re not alone—that’s the question I get asked the most after more than 1,500 consulting calls. But here’s the real question to start with: Should you buy a laundromat? In this episode, we’ll dig deep into whether this business truly fits your lifestyle, goals, and resources. You’ll hear the success stories—and the cautionary tales—so you can avoid a six-figure mistake like my own first laundromat purchase. We’ll challenge the TikTok hype and social media myths, weigh the real pros and cons, and outline who thrives (and who struggles) in this business. By the end, you’ll have the framework to decide if owning a laundromat is the right move for you—no rose-colored glasses, just practical advice for your journey. Let’s get started. In this episode, Jordan talks about: 00:00 Should I buy a laundromat? 06:03 Considering financing options 07:36 The importance of patience in business 12:58 Owning a community laundromat 13:50 Putting in the work upfront 19:55 Learning to Manage a Physical Business 20:48 Managing expectations in first year 24:30 Assessing readiness to own a laundromat Free Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/prolaundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Show Notes https://laundromatresource.com/show256Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

  8. Aug 12

    255. The Next Evolution in the Laundromat Industry? With Suresh Alluru

    Send us Fan Mail Welcome back to the Laundromat Resource Podcast! In today’s episode, host Jordan Berry sits down with Suresh Alluru, an accomplished tech innovator turned multi-store laundromat owner in Austin, Texas. Suresh Alluru shares his inspiring journey from leading engineering teams at Amazon and PayPal to revolutionizing the laundromat industry with customer-centric strategies and smart automation. But the real game-changer comes in the second half of the episode, as Suresh Alluru reveals a bold new approach to wash-and-fold operations—a model that just might transform how laundromat owners run their businesses.  Get ready to hear about his open-source software powerhouse, the Smart Laundry Basket, and how he’s putting cutting-edge AI tools directly into the hands of independent laundromat operators. Don’t miss this deep dive into the future of laundry, customer experience, and innovation in our ever-evolving industry! In this episode, Jordan & Suresh Discuss: 00:00 Discovering a passion for business 07:05 Improving laundry business operations 11:25 Transition from Coins to Cards 18:33 Creating a welcoming customer experience 23:22 Dealing with customer feedback 28:40 Understanding laundromat customer needs 34:16 Building trust in laundry services 42:07 Implementing Standard Operating Procedures 44:03 Building trust with customers 52:01 Simplifying software setup for businesses 56:01 Building Custom Software Solutions 01:03:36 Garment tracking and online ordering 01:07:03 Customer trust and engagement tools 01:14:05 Helping new business owners succeed 01:17:52 AI tools for business customization Connect with Suresh Alluru LinkedIn: Suresh Kumar AlluruWebsite: Smart laundry BasketWebsite: RoundrocklaundryFree Strategy Zoom Call with Jordan: https://calendly.com/laundromatresource/free-strategy-call?back=1 🔗 Resources and Links: laundromatresource.com/resourcesLaundromat ResourceJordan@laundromatresource.comhttps://laundromatdfy.com/Show Notes laundromatresource.com/show255Connect With Us YouTube Instagram Facebook LinkedIn Twitter TikTok

4.8
out of 5
133 Ratings

About

The Laundromat Resource Podcast is helping people find financial freedom through laundromat ownership. It is a podcast by laundromat owners, for laundromat owners.

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