The Tomorrow's MSP® Podcast

NAMSS
  • 4.4 (8)
  • Medicine

Welcome to the Tomorrow’s MSP® Podcast: The Voice of the Medical Services Profession. Here, medical services professionals and industry experts contribute their voices about popular topics including the impacts of artificial intelligence, MSP core competencies, department advocacy, and more.

  1. May 28

    Proud to Be an MSP Podcast Miniseries Episode 2

    In this episode of the Proud to Be an MSP Podcast miniseries, host Amy Lyons, MBA, CPCS, CPMSM, FMSP, is joined by guests Amy Madden, CPCS, CPMSM; Teresa Pequeno, CPES; and Autumn Trimm, CPCS, who share their unique and unexpected journeys into MSP roles, highlighting that there is no single path into the field. The conversation explores how each guest first entered the profession, what they initially thought the role would involve compared to the reality, and the skills and experiences that helped them succeed. The guests reflect on early career moments that revealed the true importance and impact of MSP work, the rewarding aspects of supporting providers and ensuring patient safety, and how exposure through mentorship, conferences, and hands-on experience helped them understand the breadth of the profession. www.namss.org | www.namssgateway.org | https://www.namssgateway.org/Article/proud-to-be-an-msp-miniseries-episode-1

    22 min

  2. Mar 27

    Season 7, Episode 1: Introducing the NAMSS AI Task Force

    In this episode of Tomorrow’s MSP Podcast, host Amy Lyons, MHA, CPCS, CPMSM, is joined by NAMSS AI Task Force members Susan Dubois, Chair, CPCS, CPMSM; Daniel Santos, CPCS, CPMSM; and Geneva Million, CPCS, CPMSM, for an insightful conversation on the growing role of artificial intelligence in the MSP profession. Our guests discuss how member feedback is shaping the task force’s priorities, practical and responsible ways MSPs can begin using AI in their daily work, and the critical skills needed to succeed in an evolving, AI-integrated landscape. The group also shares a preview of upcoming NAMSS resources designed to support ethical, responsible AI adoption, and highlights the important role MSPs play in guiding how AI is implemented across the healthcare industry. www.namss.org | www.namssgateway.org

    28 min

  3. 12/17/2025

    Season 6, Episode 6: Volunteerism in Healthcare and the Community

    During the season of giving, guest host Teresa Saulnier, CPCS, CPMSM, is joined by Lisa Goodwin, MBA, CPCS, CPMSM; and Javay Walton for an inspiring conversation on volunteerism in healthcare and the broader community. Together, they share personal experiences and practical insights on how medical services professionals can give back — whether through small, meaningful acts or deeper, ongoing volunteer involvement that strengthens both communities and the profession. www.namss.org | www.namssgateway.org

    26 min

  4. 11/03/2025

    Proud to Be an MSP Miniseries: Episode 1

    Recorded live at the NAMSS 49th Educational Conference and Exhibition in Portland, Oregon, guest hosts Jennifer Dorais, MHA, CPMSM, CPCS, and Karen Vineyard, CPCS, CPMSM, sit down with April McKee, CPCS, CPMSM, and Michelle Hoffman for the debut episode of the Proud to Be an MSP podcast miniseries. Together, they share their career journeys, discuss overcoming challenges in the profession, and celebrate what makes them proud to be MSPs. https://www.namss.org/ | https://www.namssgateway.org/ | https://www.namss.org/Tomorrows-MSP/-MSPWeek

    18 min

  5. 10/22/2025

    Season 6, Episode 5: Shaping Tomorrow: Delegated Credentialing and Credentialing by Proxy in the MSP World

    Live from the NAMSS 49th Educational Conference and Exhibition in Portland, Oregon, guest host Teresa Saulnier, CPCS, CPMSM, sits down with Jennifer Dorais, MHA, CPMSM, CPCS; and Karen Vineyard, CPCS, CPMSM, to talk all-things credentialing by proxy and delegated credentialing. Learn how these models are transforming the MSP profession, what implementation looks like in practice, and how MSPs are leading the way. https://www.namss.org/ | https://www.namssgateway.org/ | NAMSS Credentialing by Proxy Guidebook | https://www.namssgateway.org/Article/s6-episode-3-credentialing-by-proxy-for-telemedicine-practitioners

    26 min

  6. 09/18/2025

    S6, Episode 4: Partners in Excellence: The CMO and MSP Connection

    Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests DeLaine Christie, CPCS, CPMSM, FMSP; and Dr. Victor Vargas, MD, MBA, CPE, discuss the importance of a strong relationship between the CMO and MSP, what inspired DeLaine to pursue the FMSP designation, and how the collaboration between a CMO and MSP makes a tangible difference for medical staff and patients. https://www.namss.org/ | https://www.namssgateway.org/ | NAMSS Credentialing by Proxy Guidebook

    17 min

  7. 06/13/2025

    S6, Episode 3: Credentialing by Proxy for Telemedicine Practitioners

    Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Jennifer Dorais, MHA, CPMSM, CPCS; and Sarah Caldera discuss credentialing by proxy for telemedicine practitioners from the perspectives of the distant site and originating site. Jennifer and Sarah describe what credentialing by proxy is, the benefits of the practice, and how they worked collaboratively to create a successful program for their organizations. Plus, they share helpful “cred by proxy” tips for MSPs. *Episode* https://www.namss.org/ | https://www.namssgateway.org/ | NAMSS Credentialing by Proxy Guidebook

    13 min

  8. 04/17/2025

    S6, Episode 2: Additional Pathways to State Licensure for IMGs

    In this episode of the Tomorrow’s MSP® Podcast, host Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, and guests Liz Ingraham and Matt Shick discuss international medical graduates (IMGs) and their pathway to licensure in the U.S. Liz and Matt share insight on Educational Commission for Foreign Medical Graduates (ECFMG) certification and the important role of IMGs in U.S. healthcare. Tune in as they inform listeners of recent developments in state licensure pathways that impact credentialing processes. https://www.namss.org/ | https://www.namssgateway.org/ Learn more about ECFMG Certification here. Find the Advisory Commission on Additional Licensing Models Guidance Document here. View a map of states with enacted and proposed additional pathway legislation.

    18 min
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Ratings & Reviews

4.4
out of 5
8 Ratings

About

Welcome to the Tomorrow’s MSP® Podcast: The Voice of the Medical Services Profession. Here, medical services professionals and industry experts contribute their voices about popular topics including the impacts of artificial intelligence, MSP core competencies, department advocacy, and more.

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