Inside Out: A TM Forum podcast

TM Forum

Tackling the latest telecom questions with today's network and communications business leaders

  1. IOH's CTO on building trusted AI at scale

    10H AGO

    IOH's CTO on building trusted AI at scale

    Indonesia's IOH is seeking to change how it serves customers and runs its business by becoming an AI-native techco. This entails building sovereign AI solutions for enterprises; supporting the country's efforts to democratize the use of AI tools by Indonesians for Indonesians; and using AI to enhance its network and business operations.   A central concern for IOH and other telcos is trust, particularly in complex, multi‑agent AI environments where autonomous agents can generate code, create other agents, and change behavior in real time. Both speakers stressed that traditional governance, security, and monitoring models are no longer sufficient for these dynamic systems. Linked to trust is data sovereignty and security. Cheung emphasized the importance of keeping sensitive data and AI models within national borders, noting that enterprise and government customers require strong assurances that data remains under local jurisdiction. Ensuring sovereignty across increasingly global and software‑driven AI supply chains adds further complexity.   They also discussed how audits and procurement reviews are too slow and costly for an AI ecosystem that may involve thousands of agents and suppliers. Instead, they argued for platform‑based governance, continuous monitoring, and industry‑wide trust frameworks that treat trust as an ongoing business capability rather than a one‑off compliance exercise.   Finally, both acknowledged the difficulty of demonstrating near‑term value from AI investments while simultaneously building long‑term foundations, highlighting the need for shared case studies and reusable platforms to balance cost, risk, and innovation.   Guest speakers: Desmond Cheung, CTO, IOH Guy Lupo, EVP - AI and Data Innovation, TM Forum   Host: Joanne Taaffe, Editor in Chief, TM Forum

    48 min
  2. Orange Group CIO on why speed is a matter of survival

    FEB 5

    Orange Group CIO on why speed is a matter of survival

    Orange Group CIO Koen Vermeulen is in no doubt about the impact of AI on the telecoms sector, Rather than viewing it merely as a tool to accelerate transformation, Vermeulen reckons that AI represents a transformative force that is changing how industries are operating. In this podcast we explore how and where AI is already being adopted within Orange's IT organization. The use of AI to drive greater speed in the IT organization is a theme comes up regularly in our discussion and Koen speaks with huge enthusiasm about using the power of AI to fundamentally transform the Software Development Lifecyle. Guest Speakers: Koen Vermeulen, Global CIO, Orange Willie Stegmann, EVP, Composable IT & Ecosystems, TM Forum Host: Mark Newman, Chief Analyst, TM Forum

    44 min
  3. TechCo, people and culture: reskilling and leadership for the AI era

    JAN 20

    TechCo, people and culture: reskilling and leadership for the AI era

    Rene Felber is Chair of the TM Forum TPAC (TechCo, People and Culture) Collaboration Project, and he is joined by Ishari Siriwardane, General Manager for Transformation at SLT and key member of the group. In this podcast they speak to TM Forum's Principal Analyst Dean Ramsay about group's aims and progress.  The conversation focuses on the impact AI is having on telecoms people and culture and what strategies the group are seeing from a leadership perspective. Are telco leaders making the right decisions on reskilling?

    27 min
  4. Building a telco API business for Africa

    09/23/2025

    Building a telco API business for Africa

    Saad Syed, CEO of Chenosis — MTN's API monetization venture — reveals how the company is shaping the future of Africa's digital economy. From a bold start-up culture to focused vertical strategies and early market wins, discover how Chenosis is unlocking new opportunities and driving innovation across the continent. Guest Speakers: Saad Syed, CEO, Chenosis Host: Mark Newman, Chief Analyst, TM Forum

    40 min
  5. RAN market dynamics and the future mobile landscape

    09/11/2025

    RAN market dynamics and the future mobile landscape

    Veteran analyst Stéphane Téral, Founder & Chief Analyst at Téral Research, joins TM Forum Senior Analyst Richard Webb to discuss the 5G landscape, drawing on historic CSP investment cycles, the role of AI and automation in RAN, and what the future may hold with 6G.

    42 min

  6. 08/21/2025

    How AI is changing the role of telco-to-telco services

    In this episode, we explore how AI is reshaping telco-to-telco services and transforming the way operators collaborate. Tom Loozen, Managing Partner at Telco+, NCS, and Mark Newman, Chief Analyst at TM Forum, share their insights on the opportunities, challenges, and future of AI in the telecoms space.

    30 min

  7. 06/17/2025

    DTW Ignite: Judging telco Excellence

    This year's judges of TM Forum's Excellence Awards give a behind the scenes glimpse into how they choose the winners and why.

    16 min

  8. 05/13/2025

    Who owns telco innovation?

    During more than 20 years as CTO of Telus Ibrahim Gedeon played a large role in shaping change in both the company where he worked and the industry. Now, as CTO Emeritus of Telus he shares a frank assessment of the telecoms landscape in a discussion with Mark Newman, Chief Analyst, TM Forum.

    40 min
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Tackling the latest telecom questions with today's network and communications business leaders

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