The Reality of Business

Bob Morrell and Jeremy Blake

Welcome to The Reality of Business, the go-to podcast for insights, stories, and straight-talking advice on all things business. With over two decades of running Reality Training, Bob & Jeremy have coached thousands, spoken at global conferences, and worked with businesses of all sizes - from start-ups to household names. Their experience, paired with their unique storytelling style, makes this podcast a must-listen for anyone looking to sell smarter, lead better, and think differently about business. What You’ll Get 🎙️ Expert insights & strategies to transform your approach 😂 Honest, light-hearted discussions - no corporate jargon, just real talk 💡 Lessons from global business leaders & industry disruptors 🌍 Stories from working with world-renowned brands Launched in June 2021 as Bob & Jeremy’s Conflab, the show has evolved into The Reality of Business, delivering thought-provoking discussions, entertaining banter, and actionable takeaways to help you navigate the challenges of modern business. Why Listen? 📈 Want to sell more and manage better? We’ve got you. 💬 Looking for fresh perspectives on leadership & sales? You’re in the right place. 🎧 Need an engaging listen while you work, commute, or unwind? We’re here for that too. 🔗 Discover more about Reality Training & our work with global businesses: www.realitytraining.com 🎵 Original music by Charlie Morrell. If you enjoy the show, leave a rating and review - we’d love to hear your thoughts! 🚀 Listen now & rethink the way you do business.

  1. FEB 9

    Business Language, Political Spin & the Loss of Plain Speaking

    Send us a text We’ve all sat in meetings where a lot of word are used, and nothing really gets said.  In this episode, Bob and Jeremy talk about the language that’s crept into politics and management over the years. The phrases that sound confident and purposeful but often dodge the issue or leave everyone none the wiser. Why do we accept that certain areas of work and public life are packed with oddly chosen terms that make our skin crawl or test our patience? And at what point did we lose the habit of just saying what we mean, simply and directly? From political staples like “tough decisions” and “the national interest” to workplace favourites such “let’s take this offline” or “have you got the bandwidth?”, we look at what these phrases are really doing. Not just how annoying they are but how they affect leadership, trust, decision-making and everyday communication at work. We also talk about standards. What comes as standard in the way your organisation communicates? Could your people explain what those phrases actually mean? And would things improve if clearer language became the norm rather than the exception? If you’ve ever left a conversation feeling confused, irritated, or quietly switched off, this episode will strike a chord. This podcast comes from Reality Training. For the last 25 years, we’ve transformed the customer interactions of many leading UK businesses and developed thousands of managers to be better at what they do. For more info, free resources, useful content & our blog posts, please visit realitytraining.com. Reality Training - Selling Certainty

    24 min
  2. 09/08/2025

    25 Years of Bob, Jeremy & Reality: Lessons from Building a Training Business

    Send us a text What does it take to build a successful sales training business - and still be laughing 25 years on? In this special anniversary episode, Bob and Jeremy reflect on the lessons, surprises, and stories they’ve collected over a quarter of a century of running a training company. One of the biggest revelations? Learning to take business a little less personally. As Bob admits, “Every knockback felt like a blow to the heart” in those early days. Over time, they learned to separate self-worth from outcomes - building resilience, perspective, and a clearer sense of what drives long-term business success. From standout leadership moments to spontaneous karaoke, the stories span cities, countries, and conference rooms. You’ll hear tales from Dublin to Delhi, and Amsterdam to Atlanta - all reinforcing a simple truth: business growth often comes from the unexpected. Whether it’s a three-hour wine-fuelled lunch in France, or a client mix-up that sparks a brand-new idea, there’s wisdom in the unplanned. There’s practical insight here too - around investing in personal development, taking time to reset, and remembering that culture, connection, and not taking yourself too seriously are all part of a sustainable leadership journey. Whether you’re leading a business, growing a team, or reflecting on your own path, this one’s for you. What’s the biggest lesson you’ve learned in your own business journey? We'd love to hear your stories and questions! For more info, free resources, useful content & our blog posts, please visit realitytraining.com. Reality Training - Selling Certainty

    37 min
  3. 07/08/2025

    Selling Biases: Are You Taking Choices Away From Customers?

    Send us a text Sales managers & salespeople: Be honest - have you ever assumed a customer wouldn’t go for the higher-priced option so you left it out altogether?  You might be losing more sales than you think. It’s easy to filter choices for customers based on your own biases or assumptions, often without realising you’re doing it. But when you take the decision away from the buyer, you limit their options – and potentially their satisfaction. From choosing the “cheap” option on a customer’s behalf to skipping over premium choices because “they won’t go for that”, this mindset is surprisingly common. In this episode, we share real stories (think chocolates, shoe shops, and scruffy car buyers) and explore the seven key psychological biases that influence how salespeople present – or don’t present - choice. You’ll hear how things like time pressure, financial worries, stereotyping, and disloyal bonding can all affect how we sell, often working against the very outcome we’re aiming for. Most importantly, we’ll share practical ways overcome these habits – helping you build trust, offer the full picture, and give your customers the confidence to choose what’s right for them. Listen now for a fresh take on an old problem, and ask yourself, when was the last time you made a decision for your customer? For more info, free resources, useful content & our blog posts, please visit realitytraining.com. Reality Training - Selling Certainty

    31 min

About

Welcome to The Reality of Business, the go-to podcast for insights, stories, and straight-talking advice on all things business. With over two decades of running Reality Training, Bob & Jeremy have coached thousands, spoken at global conferences, and worked with businesses of all sizes - from start-ups to household names. Their experience, paired with their unique storytelling style, makes this podcast a must-listen for anyone looking to sell smarter, lead better, and think differently about business. What You’ll Get 🎙️ Expert insights & strategies to transform your approach 😂 Honest, light-hearted discussions - no corporate jargon, just real talk 💡 Lessons from global business leaders & industry disruptors 🌍 Stories from working with world-renowned brands Launched in June 2021 as Bob & Jeremy’s Conflab, the show has evolved into The Reality of Business, delivering thought-provoking discussions, entertaining banter, and actionable takeaways to help you navigate the challenges of modern business. Why Listen? 📈 Want to sell more and manage better? We’ve got you. 💬 Looking for fresh perspectives on leadership & sales? You’re in the right place. 🎧 Need an engaging listen while you work, commute, or unwind? We’re here for that too. 🔗 Discover more about Reality Training & our work with global businesses: www.realitytraining.com 🎵 Original music by Charlie Morrell. If you enjoy the show, leave a rating and review - we’d love to hear your thoughts! 🚀 Listen now & rethink the way you do business.