Life in Private Staffing

powered by Silver Swan Recruitment

Welcome to Life in Private Staffing, where success knows no bounds, whether you're aboard a yacht, jet-setting on private planes, managing palaces, households, or cozy chalets. Join Philippa and her guests each month as they unravel recruitment tidbits and the secrets to triumph in the world of private staffing. Whether you're a recruiter, job seeker, or are already working in the realm of UHNWI, this monthly podcast educates and inspires, taking a deep dive into the fascinating opportunities and challenges of the industry 💫

  1. FEB 5

    S7 E1: Imron Zulfikar - Private Wellness Managers: The Role You Didn’t Know Existed

    From luxury resorts and private islands to UHNW households in the Middle East, Imran Zulfikar’s career offers a rare insight into one of private staffing’s most discreet and misunderstood roles — the Private Wellness Manager. With a background spanning elite hospitality, private islands (including three years on Necker Island as the first male in the role), and now working within a private household in the UAE, Imran shares what it truly takes to manage health, wellbeing and lifestyle at the highest level. This is not about personal training or spa treatments — it’s about long-term prevention, accountability, trust, and guiding principals towards sustainable lifestyle change. Imran opens up about working closely with UHNW individuals, navigating resistance to change, building trust over time, and why wellness in private households must be deeply personalised. He also shares how psychology, observation, and emotional intelligence are just as critical as physical expertise. In this episode, Philippa and Imran dive into: 🧘 What a Private Wellness Manager actually does — and why most people don’t know the role exists 🌍 Transitioning from luxury resorts and private islands into private households 🩺 The five pillars of wellness: nutrition, sleep, lifestyle, movement, and stress management 🧠 Why trust, psychology, and relationship-building are essential in private service ⏳ The realities of long-term, in-house wellness support versus hotel-based roles 🚪 What professionals should consider before moving from hospitality into private households A thoughtful, insightful conversation that reveals the realities of wellness behind closed doors — and the growing demand for preventative, holistic care within UHNW private households. Resources & Links:🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts📲 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast, and LinkedIn Silver Swan Recruitment

    43 min
  2. 12/11/2025

    S6 E9: Rien Thoma - From Butler School to House Manager: Rien;s Decade Inside UHNW Homes

    From training at the world-renowned International Butler Academy to running households for aristocratic and UHNW families across the UK, Rhian Thoma’s journey is a masterclass in resilience, professionalism, and the evolving reality of private service. With ten years’ experience across stately homes, formal estates, and high-expectation principals, Rhian shares the truth behind the job — the pressure, the unpredictability, the burnout, and the moments that make it all worth it. He opens up about managing understaffed homes, navigating employer expectations, building strong household teams, and how becoming a father has reshaped his view of work–life balance in an industry that rarely slows down. In this episode, Philippa and Rhian dive into:🧳 How Butler Academy training prepares you for real UHNW households🏰 The transition from butler to house manager — and why most people skip crucial steps⚠️ The rise of health & safety, M&E knowledge, and the pressure to “know everything”👨‍👩‍👧 Why boundaries and balance matter more than ever in private staffing🧠 The mindset required to survive (and thrive) in demanding service roles A grounded, insightful conversation that reveals the real working life behind the gates — from the traditions that still hold strong to the rapid changes shaping the next generation of private service professionals. Resources & Links: 🔗 Visit www.silverswanrecruitment.com🎧 Follow Life in Private Staffing on Spotify or Apple Podcasts💬 Follow us on Instagram @silverswanrecruitment, @silverswanpodcast, and LinkedIn Silver Swan Recruitment

    46 min
  3. 09/12/2025

    S6 E6 - Daniela Vasconcelos: Inside Miami’s World of Estate Management

    In this episode of Life in Private Staffing, I sit down with Daniela Vasconcelos, a Brazilian-born estate manager and personal assistant who has spent over a decade building her career in Miami’s ultra-competitive private staffing market. From launching her own cleaning business to overseeing 30+ luxury properties, and later managing the lifestyle of a single UHNW principal, Daniela’s journey is nothing short of inspiring. Together, we explore: ✨ Her transition from recruitment into private staffing – and what her HR background taught her about leadership✨ The reality of Miami’s luxury market and why personality fit is more important than skills alone✨ How to balance resilience, discretion and heart when managing UHNW households✨ The challenges of returning to work after a career break – and why candidates deserve respect in the recruitment process✨ Some of the quirkiest client requests she’s ever received (including sourcing a lion 🦁) Whether you’re curious about breaking into household management, navigating a career in the US luxury market, or simply fascinated by what life looks like behind the scenes of billionaire lifestyles, this episode is packed with honesty, advice, and motivation. Resources & Links:🌐 Find out more about Silver Swan Recruitment: https://www.silverswanrecruitment.com🌐 Looking for your next role? Register your CV with us today. Follow us on Instagram & TikTok – @silverswanpodcast 🦢

    52 min
  4. 07/31/2025

    S6 E4 - Sarah Eaton: Inside the Ski Season

    In this episode of Life in Private Staffing, I sit down with Sarah Eaton, HR Director at Consensio Holidays, a luxury ski company operating some of the most exclusive chalets in the French Alps. Having placed Sarah in her current role, I knows firsthand the challenges of recruiting and managing seasonal staff in high-pressure, high-end hospitality environments. Together, we dive into: ✨ What it takes to run a 70+ strong seasonal team in some of Europe’s most sought-after ski resorts✨ The key qualities Sarah looks for when hiring chalet managers, private chefs, chauffeurs and hosts✨ How Brexit has changed ski season recruitment and staffing dynamics✨ Staff retention, morale and keeping a team motivated through 18 guest-packed weeks✨ How working a ski season can shape careers – and why it’s not just about skiing every day Sarah also shares behind-the-scenes stories from the world of luxury chalets – from immersive Frozen-themed kids’ parties to guests flying in their own fine wine collections. Whether you’re thinking about working a ski season, hiring chalet staff, or simply curious about what it takes to deliver world-class service in a demanding environment, this episode is packed with insight and inspiration. Resources & Links:🌐 View Consensio Holidays’ vacancies: https://www.consensiochalets.co.uk🌐 Find out more about Silver Swan Recruitment: https://www.silverswanrecruitment.com If you’re considering a ski season, or looking to hire outstanding chalet staff, don’t miss this episode!

    37 min
5
out of 5
15 Ratings

About

Welcome to Life in Private Staffing, where success knows no bounds, whether you're aboard a yacht, jet-setting on private planes, managing palaces, households, or cozy chalets. Join Philippa and her guests each month as they unravel recruitment tidbits and the secrets to triumph in the world of private staffing. Whether you're a recruiter, job seeker, or are already working in the realm of UHNWI, this monthly podcast educates and inspires, taking a deep dive into the fascinating opportunities and challenges of the industry 💫