In this episode of the Peskies Pest Control Podcast, pest control experts Michael Wienecke and Travis McGowin share their wildest, most extreme job stories while diving into the reality of dealing with German roach infestations. From nightmare house calls and common DIY treatment mistakes to the surprising ways roaches invade clean homes, they break down why quick fixes don’t work and what it really takes to solve a serious pest problem. Subscribe to our YouTube channel! Podcast Transcript: Michael Wienecke: What’s the worst German roach service you’ve ever had? Travis McGowin: Ooh, I’ll be honest with you. I have one that still stands out in my mind that I went to in Montgomery several years ago. Uh, it was a residential property in, um, the northern part of Montgomery, and it was—it was bad. So, when they called about the infestation, on the phone, the lady advised me that, you know, it was mainly in one room. They’d been seeing them in the living room, um, and maybe a little in the kitchen. I walked into the house, and she looked at me, I looked at her, and I looked around the room, and I said, “This is, uh—this is a little bit more than just the living room and the kitchen, isn’t it?” And she said, “Yes, sir, it’s the whole house.” And I said, “Yeah, that’s kind of what I was thinking.” When I—when I tell you that there were German roaches in every single room, pretty much every single corner, any appliance, uh, piece of electronics, any piece of furniture, it—it was—it was the most, to date, since I’ve been doing this, it was the most significant one that I have ever walked into. Michael Wienecke: Were they trying to cure the problem themselves? Travis McGowin: You know, I—I don’t know 100%. I don’t remember seeing anything that gave me that indication, um, that they were trying to remedy it themselves. But, you know, that—that’s the problem, right? Is that when people get in too deep with some of these pest problems, you know, and specifically German cockroaches, and they try to remedy it themselves, a lot of times they exacerbate the problem and make it worse, and they move it from not only just being in one room to being in multiple rooms, to being in the whole house because they’re using the wrong products and the wrong methods. Michael Wienecke: 100%. So, um, I—I think that that would be the number one way that we get called out is that, would you say 90 days after trying to treat it themselves, it becomes an explosion that started probably in the kitchen or maybe in the bathroom, and now they’re seeing them in their bedroom, or they’re seeing them in, uh, you know, closets, things where they wouldn’t see them? And, uh, let’s explain why—why that’s happening. Travis McGowin: Well, I’ll—I’ll give you an example. Another, um, German roach infestation I went to that was actually in a mobile home. Uh, when I got there, I believe they told me I was, um—or I was with the third company that they had called. And, uh— Michael Wienecke: Wow. Travis McGowin: Yeah, absolutely. So, they were pretty desperate to get rid of them. I remember asking them—and I—and I typically ask most people this question, um, “All right, so after the other companies treated, did they ever come back?” And, of course, no, they did not, because, uh, I guess they thought that, um, this treatment for this customer was one and done, which it wasn’t. Michael Wienecke: Travis, it’s called a clean-out, okay? It’s—it’s a $199, and you’re good to go for the—for the next— Travis McGowin: Oh yeah, you’ll never have roaches again. Right, okay. Michael Wienecke: That’s—that’s right. Hey, they label it all day long. I’ve seen—I’ve seen the, uh—what are those things called? The yard signs. I’ve seen them. Travis McGowin: Well, we’ll go into in a minute why that’s not actually typically possible for German roaches. But, uh, but then I followed up with the question, “After they sprayed, was the problem any better, or did it get worse?” And the answer is most always, “It got worse.” And, uh, followed up by the third question, which is, “All right, so they started—you said they started in the kitchen. But after they sprayed, were they still just in the kitchen?” And that’s when the homeowner, of course, advised me that, no, they had moved, and that they had been in other rooms off of the kitchen as opposed to just being in the kitchen where they started. So, inevitably, what probably happened is the previous companies used a product that should never have been used. They got a little instant gratification by seeing some dead roaches. Um, but in reality, Michael, you and I both know that what happened was is that they just caused the infestation to relocate due to the product that they used that they should not have used. Michael Wienecke: Look, Bifen’s a great product. It’s a great product. It’s just not the product. Travis McGowin: Well, how many—how many times— Michael Wienecke: ‘Cause that’s probably what’s being—I mean, let’s just face it, that’s probably what’s being used. Travis McGowin: How many times have you heard me say, and anyone who’s listened to this podcast for any amount of time has heard me say, just because a product says it can be used for something doesn’t mean a product should be used for something. Michael Wienecke: That is my favorite, um—like if—if I’m having a consultation with a customer and we’re, you know, they’re dealing with German roaches, and we’re having—that’s my—that’s kind of my first question is, “What products are we trying to use or what products have we been using ourselves?” But it’s going to be a pyrethroid chemical, and it’s going to say it lasts for what? Is it 12 years or 12—12 months. 12 months. Travis McGowin: Mm, yeah. That’s one of my favorites, when you and I both know that a lot of those, uh, more generic products that they use last the, you know, if—if at all last 30 days, depending upon the environment that they’re sprayed in. Michael Wienecke: No. I wouldn’t even say 30 days. 12. Travis McGowin: 12 days? Michael Wienecke: 12 days. Travis McGowin: So, yeah. And so what—for—for as an example, so what I did in that extremely bad situation—and let me paint a little more backstory. So, the house was completely infested. Um, so we did actually initially perform a clean-out service. I’m not—I’m not trying to knock that to anyone listening. I’m not knocking a clean-out service. I’m not knocking a ULV fog. I’m not knocking any of that. It has its pur- purpose and its place. It does. And in this particular situation, we needed a significant knockdown on the population immediately. Um, it was ex- it was out of control. So, you have this family living there. It was a mother and—and her adult daughter, and then the daughter’s two children, so the lady’s grandkids. Um, so you had a—a family of four living there, and they literally, I mean, just were sharing—actually, I won’t even say sharing the house with roaches. Roaches were basically—they were—they were guests of the roaches at this point. It was that bad. So, I went in, uh, the—the homeowner, the family— Michael Wienecke: Could you—could you smell them? Travis McGowin: Heh, yeah. Yeah. Smell—smell-o-vision, is that what—that what we’ll call it? Michael Wienecke: Smell-o-vision? No, it’s— Travis McGowin: Yeah, you know, if you see something, you know, you—you watch these TV shows like Hoarders or something like that, and you see they’ve got significant German roach infestations, I’m like, “I know exactly how that house smells right now.” Michael Wienecke: Oh, yes. Yes. Yes, I can relate. Yes. Travis McGowin: Yeah. So, I went in, uh, initially, the first treatment I did, I ULV fogged. Um, left for several hours and then came back that same day, but later on in the day after everything had dissipated, and then started our normal treatment with, uh, you know, with different liquids and—and then some bait and some different products. And, um, I will tell you, when I opened the door after the initial clean-out ULV fog, the amount of dead German roaches on the floor was—was pretty significant. Um, and there was even, uh, an American roach dead, and I’m—he was like the only one. I’m like, “Well, buddy, you just picked the wrong house.” Like, heh! Michael Wienecke: That just goes to show you the, uh, the infestation level between an American cockroach and a German cockroach right there. Travis McGowin: Sure. Uh, and I’ve got—I’ve still got photos from this infestation that I took. So, this next time I went in there, I—I did the normal treatment, um, and then I went back, you know, usually our protocol’s 30 days. So, the next time I went back, um, the—the population, the activity was significantly, significantly reduced. But that’s the unfortunate part is that after that last time, I never got to go back. Um, they—they canceled service, um, by no fault of us. I—I think that they saw improvements, they thought it was better, didn’t want to pay for it anymore, and so they canceled service. And, uh, so I can only imagine that they probably ended up maintaining German roaches even after that because we didn’t get to follow through with our treatment protocol. But I—I do know this: it was significantly better than when I found it, when I left it. Heh. Michael Wienecke: Well, that’s, yeah. So, yeah. I mean, that’s—that’s all you can ask for. I mean, we have so many G