CanadianSME Small Business Podcast

SK Uddin
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Welcome to the CanadianSME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and finding solutions, all this while helping the business owners.

  1. Beyond the Chatbot Is Agentic AI the New Employee?

    1D AGO

    Beyond the Chatbot Is Agentic AI the New Employee?

    Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we move beyond basic automation to explore Agentic AI and how autonomous systems are being designed to operate inside real business workflows and deliver measurable outcomes. Our guest is Subrina Shawlin, Head of Product and Innovation at AgentSense. With experience spanning North America and the Middle East, Subrina shares how pre built, industry specific AI agents are transforming operations by integrating seamlessly with hundreds of enterprise systems. Key Highlights Agents vs Chatbots: The real functional difference between conversational tools and autonomous agents.  SME Quick Wins: Where smaller businesses should start to see value fast and what to avoid early.  Pre Built Agent Strategy: How AgentSense approaches scalable, industry focused AI deployment.  Global Use Cases: Real world impact across retail and logistics in multiple regions.  Future Trends: What leaders must watch around adoption, governance, and trust in agentic AI.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    28 min
  2. Can AI Actually Fix Manual Data Entry?

    1D AGO

    Can AI Actually Fix Manual Data Entry?

    Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how manual sales orders create hidden bottlenecks for manufacturers and distributors, and how automation can eliminate errors while boosting productivity and margins. Our guest is Scott Parker, Senior Director of Product Marketing at Conexiom. With over 20 years in B2B SaaS, Scott shares how AI powered automation transforms order processing from a messy, error-prone task into a seamless, hands-free workflow. Key Highlights PMM Perspective: How Scott’s diverse background in sales, support, and product shapes complex automation positioning.  The Myth of "Good Enough": Why executives often ignore manual processes until costly errors occur.  The 100 Spools Nightmare: A real story of how a small error disrupted a distributor’s entire customer relationship.  AI in Action: How Conexiom ensures order accuracy before data even reaches the ERP system.  Frictionless Commerce: What a fully automated, customer-centric order workflow looks like for manufacturers and distributors.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    23 min
  3. The Super App Era: Is Canadian Banking Finally Changing?

    1D AGO

    The Super App Era: Is Canadian Banking Finally Changing?

    Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian fintech is evolving, the rise of customer-centric platforms, and how technology is reshaping the way Canadians save, spend, and borrow. Our guest is Naga Parvatharajan, CEO of Ratehub.ca. With experience scaling businesses at Marcus by Goldman Sachs and SoFi, Naga is leading Ratehub into a "one-stop shop" super app serving over 17 million Canadians, driving innovation through AI and personalized financial solutions. Key Highlights Evolution of Canadian Fintech: How Ratehub is positioning itself and the shift toward a super app model.  Canada vs US Banking: Key opportunities for disruption compared to the early US fintech market.  AI and Personalization: How AI predicts approval likelihood and improves decision making for Canadians.  Expanding the Marketplace: The strategy behind launching personal loans and empowering consumers.  Future of Consumer Finance: What to watch as fintech continues to mature and transform the Canadian banking landscape.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    36 min
  4. SMEs Have Sustainability Ambitions But Can’t Access the Capital to Achieve them!

    1D AGO

    SMEs Have Sustainability Ambitions But Can’t Access the Capital to Achieve them!

    Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can turn sustainability ambition into measurable action while navigating the growing challenges of climate finance. Our guest is Elisa Moscolin, Executive Vice President of Sustainability and the Sage Foundation at Sage. A global sustainability leader, Elisa shares how access to capital, smarter reporting, and inclusive policy design can unlock responsible growth for small businesses. Key Highlights The Stocktake Report: What it reveals about Canadian SMEs and how their sustainability journey compares globally.  The Virtuous Circle: How access to finance, data, and sustainability reporting must reinforce rather than restrict SME growth.  AI and Sustainability: How AI can help SMEs reduce reporting friction and scale impact.  Finance Built for SMEs: What must change to create financial products that support climate resilience and growth.  Global Implementation: How Sage is ensuring SMEs have a voice at COP30 and beyond.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    18 min
  5. How Marketers Beat AI Using Psychology, Positioning … and Humanity

    1D AGO

    How Marketers Beat AI Using Psychology, Positioning … and Humanity

    Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore product marketing and go to market strategy, with a focus on turning early stage products into category leaders. Our guest is Laurier Mandin, Founder and Principal Consultant at Graphos Product, creator of the CLIMB scoring system and author of I Need That. Laurier shares practical insights on buyer psychology, specialization, and building products that stand out in an AI driven market. Key Highlights Status Quo Bias: Why products must be dramatically better to overcome buyer resistance and trigger behavior change.  Human Advantage in an AI Era: How entrepreneurs can leverage human insight and creativity to stay profitable and relevant.  Power of Specialization: Why focusing on a specific niche creates uniqueness and avoids costly go to market mistakes.  Remote First Operations: Lessons from shifting to a fully remote model and what it reveals about efficiency and culture.  Future of Graphos Product: Laurier’s vision for helping builders and risk takers bring better products to market.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    28 min
  6. Where Advisors Need Support —And How IG Wealth Management Is Solving Tech, HNW, Succession Planning Gaps

    1D AGO

    Where Advisors Need Support —And How IG Wealth Management Is Solving Tech, HNW, Succession Planning Gaps

    Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the future of wealth management and the forces shaping advisor success in a rapidly evolving financial landscape. Our guest is Brent Allen, EVP and Head of Sales and Distribution at IG Wealth Management. Drawing on insights from the new Advisor Perception Industry Study, Brent shares how technology, succession planning, and high net worth client strategies are redefining advisor growth as IG approaches its 100th anniversary. Key Highlights Advisor Technology Gap: Why advisors see technology as critical to efficiency and long term practice growth.  HNW Client Growth: How strategic partnerships help advisors serve complex, high net worth client needs.  Succession Planning Crisis: Why many advisors lack transition plans and how dealers can better support legacy building.  Tech Driven Efficiency: How IG’s investments streamline compliance and elevate the advisor client experience.  Looking Ahead to 2026: The trends shaping wealth management and how IG’s legacy informs its future vision.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    23 min
  7. Benoit Maheux on Cutting Cloud Costs & Scaling Smart with AWS

    2D AGO

    Benoit Maheux on Cutting Cloud Costs & Scaling Smart with AWS

    Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian SMEs can modernize, optimize, and scale securely on AWS while balancing cost, security, and operational efficiency. Our guest is Benoit (Ben) Maheux, Partner and VP of Growth at Unicorne. With over 15 years in innovation, product strategy, and digital transformation, Ben helps SMEs leverage cloud technology and FinOps to reduce waste, improve governance, and achieve measurable business outcomes. Key Highlights Why AWS for SMEs: How Canadian SMEs can scale securely and modernize infrastructure without large IT teams.  FinOps & Cost Optimization: How Unicorne’s Stable platform detects cloud waste and turns migration into a cost advantage.  Security and Simplicity: Lessons from rebuilding MUUTAA’s architecture to improve hospital supply chains.  Boutique Cloud Advantage: How Unicorne combines technical expertise and business strategy to deliver measurable ROI.  Future of Cloud Scaling: Trends shaping cloud adoption for SMEs and Unicorne’s long term vision for smarter operations.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    20 min
  8. Drew Collier on Leading with Purpose,ESG & the Future of Mobility

    2D AGO

    Drew Collier on Leading with Purpose,ESG & the Future of Mobility

    Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social purpose and ESG principles are becoming powerful drivers of innovation, loyalty, and financial performance in the automotive industry. Our guest is Drew Collier, President and CEO of LGM Financial Services Inc. With a track record of building purpose led financial models and advancing responsible mobility, Drew shares how embedding social impact into strategy transforms culture, attracts talent, and delivers sustained growth. Key Highlights Purpose as Strategy: How social purpose fuels innovation and profitability beyond branding.  Responsible Mobility: What the future looks like when sustainability and scale work together.  Culture Transformation: How aligning purpose with performance reshapes teams and outcomes.  ESG and Governance: Why accountability and measurement drive long term growth and trust.  Leadership Lessons: Advice for building high growth businesses rooted in impact and values.Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

    17 min
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About

Welcome to the CanadianSME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and finding solutions, all this while helping the business owners.

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