Twins Talk it Up Podcast

David Suk Brown & Danny Suk Brown

If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup

  1. 4d ago

    Episode 332: Focus on AI Strategy & Business Outcome

    Notes:     What separates organizations that simply adopt AI from those that truly transform their business? Rob Cato, Vice President of Worldwide Business Transformation for Lenovo's Infrastructure Solutions Group (ISG) joins us for an insightful conversation on why successful AI initiatives begin with business strategy—not technology. Rob shares how business transformation is "a disciplined shift in the way that we create value," emphasizing that every AI investment should start with one critical question: What measurable business outcome are we trying to achieve? From defining ROI to moving AI from pilot projects into production, Rob explains why infrastructure, data, security, networking, cooling, and services all play essential roles in delivering lasting business impact. Highlights Include:  Why every AI strategy should begin with the desired business outcome. Why customer intimacy is the greatest competitive advantage for MSPs. Moving AI from pilot projects to production with the right infrastructure. How curiosity, empowerment, and disciplined leadership fuel business transformation. Lenovo's channel-first approach and vision for continued global growth. Bringing innovative technology into the world of sports and sports franchises.   Ready to turn managed services into your biggest growth engine? Learn how Lenovo is helping MSPs accelerate growth, deliver greater customer value, and expand their services with Lenovo 360 for MSP: https://tinyurl.com/360forMSP                 Timestamps: 6:41 Successful AI Strategy 11:20 Providing True Value 17:30 Leadership Traits 22:24 Exciting Expectations

  2. Jul 8

    Episode 331:Don't Leave Money on the Table

    Time Stamps: Impact of Education on Leadership 4:18 Profitability Mistakes 14:09 Implementing AI 24:51 Beyond Conference Takeawayss 30:54 Show Notes: "Don't leave money on the table" is an idiom that reflects a failure to maximize profit, revenue, or overall value from a transaction, deal or upsell opportunity.  You never want to undercharge for your products and services. You want to secure the best possible outcome. Elliott Hyman, CEO of Lyra Technology Group, joins and shares his leadership journey, thoughts on AI innovation, MSP growth, and the power of scaling without sacrificing culture.   Highlights include: Why protecting customer relationships, preserving brand equity, and empowering local leadership are essential ingredients for long-term success. The most common profitability mistakes MSPs make, including underpricing services and failing to bill for the full value they deliver. How operational maturity separates thriving organizations from struggling ones. Drawing from the unique experience of acquiring more than 120 MSPs, Elliott discusses how identifying best practices across organizations creates a powerful competitive advantage, and why testing AI initiatives through Lyra's Trailblazers Program accelerates meaningful innovation. Pax8 has become the "new town square" for the IT channel. If you're passionate about building organizations that scale with purpose, empower local leadership, and maximize profitability, this is a conversation you won't want to miss.  If you are an MSP and have been considering what your next steps should be, visit lyratechgroup.com Don't leave money on the table.

  3. Jul 3

    Episode 330: Helping MSPs Grow Through Cyber Resilience

    What happens when cybersecurity moves beyond protection and becomes true business resilience? Recorded live at the Beyond 26 Conference hosted by Pax8 in Salt Lake City, Utah, Gene Kim, Vice President of Managed Service Providers at Absolute Security, stopped by for an engaging conversation about the future of managed services, cybersecurity, and leadership. We learn how his journey from MSP practitioner to channel executive shaped his passion for helping partners deliver meaningful business outcomes through trust, resilience, and operational excellence.    Highlights include: The growing complexity of AI-driven threats and why resilience—not just prevention—is becoming the next frontier of cybersecurity.   How MSPs can elevate customer conversations around risk, business continuity, and long-term value.    Absolute Security's exciting debut as a new vendor in the Pax8 Marketplace, highlighting how the partnership will empower MSPs with firmware-embedded endpoint resilience, simplified operations, and stronger customer outcomes.    Gene's pearls of wisdom: "On one hand, it's application, resilience and supporting cybersecurity in the stack. On the other hand, it's ensuring that there's business continuity for their end customer."   "Customers are paying for outcomes."  Have the conversation about business impact and understand what downtime means to them.   The importance of listening and maintaining intellectual curiosity.   Follow Gene on LinkedIn, visit absolute.com/ and learn more about the Pax8 and Absolute Security partnership here: https://www.absolute.com/partners/better-together/absolute-pax8

  4. Jun 30

    Episode 329: Building Smarter MSPs with AI, Visibility, and Security

    Secure, optimize, and elevate the customer experience in an AI-driven world. At the Beyond 26 Conference in Salt Lake City, Utah, we had the opportunity to sit down with two technology leaders who are helping redefine how Managed Service Providers (MSPs) create value for their clients. Gene Reich, CEO and Cofounder of Traceless, and Ryan Sigouin, CRO of ScalePad share their perspectives on the future of cybersecurity, operational intelligence, AI governance, and SaaS visibility.    Gene Rich, CEO and Cofounder of Traceless. Traceless is a communication security platform that helps organizations and MSPs securely verify identities and protect sensitive information, reducing the risk of social engineering, data exposure, and AI-driven cyber threats.   Ryan Sigouin, CRO of ScalePad. ScalePad is ScalePad is a customer success and operations platform that helps MSPs gain visibility into client environments, improve operational efficiency, strengthen AI governance and compliance, and demonstrate measurable business value to customers.   We explore how MSPs can move beyond reactive IT support to become trusted strategic advisors—leveraging intelligent technologies to protect businesses, improve operational efficiency, and strengthen client relationships. Whether you're looking to secure conversations, gain greater visibility into customer environments, or capitalize on emerging AI opportunities, Gene and Ryan deliver practical insights for technology leaders who want to stay ahead of what's next.   Highlights include:  Gene shares how Traceless is transforming secure communication by helping organizations protect their people, clients, and sensitive conversations.   Discover why proactive cybersecurity and communication security are becoming essential differentiators for modern MSPs.   Ryan explains how SaaS visibility, AI governance, and operational intelligence are reshaping the managed services landscape.   Learn how greater visibility into client environments enables MSPs to have more strategic conversations while creating new revenue opportunities.   How AI and operational data can help providers become trusted advisors instead of simply technology vendors.   Hear why both leaders believe the future belongs to organizations that embrace innovation today rather than waiting for tomorrow.   Traceless is offering 'The Ultimate Cybersecurity Compliance Checklist' for MSPs & IT Teams: https://traceless.com/learn/ultimate-cybersecurity-compliance-checklist/    Access Scalepad's 2026 MSP Trends Report: https://www.scalepad.com/2026-msp-trends-report/

  5. Jun 26

    Episode 328: Community, M&A, and Growth from Beyond 26

    LIVE from Beyond 26 by Pax8 in Salt Lake City, Utah, this special edition explores a powerful reality shaping the future of the technology channel: growth happens when strong leadership, thriving communities, and strategic business transformation converge. Reed Goddard, M&A Advisor with Evergreen Services Group and Nancy Hammervik, Chief Channel Officer of the Global Technology Industry Association (GTIA), join us to examine two critical forces driving the industry forward. Reed provides an insider's perspective on MSP mergers and acquisitions, discussing valuation drivers, industry consolidation, and how business owners can build lasting enterprise value. Nancy shares her vision for strengthening the global technology ecosystem through community, leadership cultivation, and establishing industry standards. Together, these discussions reveal that whether you're scaling through acquisition, building a technology community, or preparing the next generation of leaders, success ultimately depends on people, trust, relationships, and a commitment to continuous growth. Highlights: Leadership journeys matter — Reed shares his path from PwC to Evergreen Services Group, while Nancy reflects on her journey including discovering technology during her time at the University of Delaware. MSP consolidation continues to accelerate as recurring revenue, cybersecurity demand, cloud services, and emerging AI opportunities make managed service providers attractive acquisition targets.   Building enterprise value starts with fundamentals; MSP owners should focus on operational excellence, customer proximity, understanding client needs, and creating scalable growth strategies. "Tech is a people job." Nancy emphasizes that despite rapid technological change, relationships, collaboration, and leadership remain the industry's greatest competitive advantages. Community remains a critical differentiator in the AI era. GTIA continues to help technology professionals connect, learn best practices, and accelerate growth through global collaboration. Industry standards and professionalism continue to evolve, with GTIA collaborating alongside organizations such as Pax8 and Texas A&M to help advance best practices across the technology services industry.   Upcoming Evergreen Elevate events in London and Melbourne.   Whether you're an MSP owner evaluating growth options, a channel leader building partnerships, or a technology professional preparing for what's next, this episode delivers valuable insights on leadership, transformation, and the future of the global IT channel. Follow Reed and Nancy on LinkedIn and visit both evergreensg.com and gtia.org/ to join and stay informed with the worldwide community.

  6. Jun 24

    Episode 327: Leadership, Community, and Human Risk

    The future belongs to organizations that invest in people as much as they invest in technology. Whether building stronger communities, developing emerging leaders, or reducing human cyber risk, lasting success comes from creating environments where individuals are informed, connected, engaged, and empowered to contribute at their highest level. Recorded live at the Beyond 26 Conference in Salt Lake City, Utah, this special episode brings together two dynamic technology leaders who are helping shape the future of the IT channel from very different—but equally important—perspectives. Brook Lee, Senior Director of Community at Rev.io, and Nihil Morjaria, Chief Revenue Officer at usecure, share insights on leadership, community building, cybersecurity, and the evolving role of human behavior in technology. Brook discusses the power of authentic relationships, meaningful conversations, and creating communities where MSPs can learn and grow together. Nihil explores why Human Risk Intelligence is becoming a critical pillar of modern cybersecurity as AI-driven threats increasingly target people rather than systems. Together, their perspectives reveal a common theme: technology alone does not drive success—people do.   Highlights include:  People remain the most important factor in business growth, innovation, and cybersecurity. The "secret sauce" behind meaningful engagement: listen more, talk less, and create genuine connections. How Rev.io is helping MSPs strengthen operations and community collaboration.   What Human Risk Intelligence means and why it is transforming cybersecurity strategies How AI is changing both business opportunities and cyber threats. Why security awareness programs should focus on culture, behavior, and proactive participation. The growing importance of measuring human risk posture and organizational resilience.   Follow Brook and Nihil on LinkedIn and visit rev.io as well as usecure.io   Brook is also offering our listeners an incredible resource: The Vendor Situationship

  7. Jun 16

    Episode 325: Navigating Innovation, AI, and the Future of MIP

    Recorded live at the Pax8 Beyond 26 Conference in Salt Lake City, Utah, these back-to-back conversations with Chris Marks, VP of Marketplace Innovation, and Chance Weaver, Global Vice President of AI Adoption, offer a powerful glimpse into the future of the IT channel and the evolution from Managed Service Providers (MSPs) to Managed Intelligence Providers (MIPs). Together, they share how Pax8 is helping partners navigate one of the most significant technology shifts in decades by combining innovation, community, education, and practical AI adoption strategies. While Chris focuses on the vision, leadership, and marketplace transformation required to unlock new opportunities, Chance provides a tactical roadmap for turning AI into measurable business outcomes and recurring revenue streams. Discover why AI is not simply another tool, but a catalyst for deeper client relationships and strategic business transformation. Key themes include the importance of moving beyond technology conversations to business outcome discussions, embedding AI into workflows rather than treating it as a standalone solution, leveraging community to accelerate learning, and embracing curiosity, adaptability, and servant leadership in times of rapid change. Chris highlights the tremendous opportunity for MSPs to become trusted business advisors, while Chance demonstrates how partners can start immediately by having AI conversations with clients, identifying business challenges, delivering quick wins, and building long-term value. Together, their insights reinforce a powerful message: the future belongs to technology leaders willing to innovate, educate, and guide their clients. Key Highlights: The evolution from MSP to MIP and why business advisory services are becoming a critical differentiator. AI creates new opportunities for growth, efficiency, and recurring revenue when tied to measurable outcomes. Community, collaboration, and continuous learning are essential for navigating technological disruption. Practical strategies for introducing AI to clients, addressing governance concerns, and demonstrating ROI. Leadership lessons centered on curiosity, empowerment, servant leadership, and enabling teams to innovate. How Pax8 is building the programs, tools, and ecosystem partners need to thrive in the AI-driven economy.   Be sure to register for Beyond 27 in San Diego, California, and visit pax8.com to learn more about the marketplace.

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About

If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice.Together, we’ll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we’ll crush goals and share plenty of laughs.Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/Website: appmeetup.com/twinstalkitup/Community: facebook.com/groups/publicspeakingpointsPatreon: patreon.com/twinstalkitup