The Business Behind Your Business - Real Advice to Help Small Business Owners Build, Lead and Thrive

Paul Sweeney

Conversations to help your business grow and thrive — like having your own board of expert advisors in your pocket. The Business Behind Your Business is the go-to podcast for small business owners who want practical guidance, clearer decision-making, and strategies that actually work in the real world. Hosted by Paul Sweeney, each 15–30 minute episode takes you behind the scenes of how small businesses grow, lead teams, manage money, and solve the problems that keep owners up at night. Whether you’re running a team of one or twenty, you’ll find relatable stories, expert insights, and tools you can put into action straight away. From improving cash flow and pricing for value to building systems, reducing overwhelm, and preparing for long-term success, our guests share straightforward advice without the jargon. What you’ll learn: * How small businesses make money — and where they lose it * Leadership and team-building strategies that actually work * Smart marketing ideas for busy owners * Financial planning and forecasting explained simply * How to scale without burning out * What successful businesses do differently behind the scenes If you want your business to run better, grow stronger, and give you more freedom, this show gives you the practical steps and confidence to make it happen — one smart decision at a time. Subscribe and join thousands of business owners who are building better businesses, not just bigger ones.

  1. 5d ago

    Is Your Business Really Safe in the Age of AI?

    Technology keeps businesses running, but it can also create risks that are easy to overlook. As AI becomes part of everyday work, protecting your business is no longer simply an IT issue. It comes down to how your people use technology, what information they share, and whether they know how to recognise something that doesn't look right. In this episode of The Business Behind Your Business, Paul Sweeney speaks with Lara Hamilton, Director of IT Services at Help Desk Realty, about the connection between cybersecurity, AI and people. Lara explains why even the best technology can't protect a business if employees aren't properly trained, and why education should be one of the first steps in strengthening your cybersecurity. In this episode, you'll learn: Why cybersecurity is a people issue as much as a technology issueHow employees can unintentionally expose business information when using AIWhy AI policies and regular employee training are increasingly importantHow urgency can be used to encourage people to make risky decisionsWhy you should verify unusual financial or sensitive requests before actingHow multi-factor authentication, software updates, encryption and access controls help reduce riskWhat employees should do immediately if they click on something suspicious or a potential breach occursCybersecurity can feel overwhelming, particularly for small and medium business owners who aren't IT experts. But protecting your business doesn't have to mean fixing everything at once. As Lara explains, a series of practical safeguards, combined with better training and clearer processes, can create a much stronger defence. The important thing is to start, keep reviewing your approach and make sure your team understands the role they play in protecting the business. Lara Hamilton is the Director of IT Services at HelpDesk Realty, a division of Tectonic. HelpDesk Realty provides specialized IT and help desk support for real estate and property management organizations. With over 15 years of experience in multifamily and affordable housing technology, Lara helps housing organizations keep their systems running efficiently, their staff supported, and their compliance on track.  As a speaker and thought leader, Lara makes complex topics such as AI adoption, risk management, and compliance automation approachable for business audiences.  www.teamtectonic.com/divisions/helpdesk_realty LinkedIn This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    Is Your Business Really Safe in the Age of AI?
  2. Oct 19

    Launch, Listen, Improve: A Smarter Way to Build a Product

    A challenging personal experience can sometimes reveal a much bigger opportunity. In this episode of The Business Behind Your Business, Paul Sweeney speaks with Elysia Krstevski, founder of MEKE Baby, about turning a problem as a new mum into a product and a growing business. Her journey offers practical lessons for anyone developing a product, testing an idea or trying to take a business to its next stage.  After working her way from receptionist to co-CEO at Stage School Australia, Elysia brought years of hands-on business experience into a completely different industry. The idea for MEKE Baby came after she found herself unable to conveniently warm expressed milk while out with her baby. Instead of accepting that frustration, she began researching whether there could be a better solution.  In this episode, you'll learn: How a personal problem can reveal a genuine opportunity in the marketWhy customer research and listening to feedback matter from the very beginningWhy launching a good product can be more valuable than waiting indefinitely for perfectionHow MEKE Baby evolved through multiple product upgrades based on real customer needsHow Elysia built market validation through direct-to-consumer sales before securing retail distributionWhy thinking internationally early can influence product developmentHow looking at the business by months and quarters, rather than obsessing over daily results, can support more considered decision-makingElysia's story is a reminder that building a successful product rarely happens in one perfect leap. It involves research, experimentation, customer conversations, persistence and a willingness to improve as you go. If you're sitting on an idea, developing a product or trying to prove your business is ready for bigger opportunities, this conversation offers an honest look at what that journey can involve. Elysia Krstevski is an award-winning Australian entrepreneur and founder of MEKE Baby, a premium baby technology brand redefining the standard of feeding. A former CEO who scaled Stage School Australia to 27 locations. Elysia has built her career around innovation, growth and challenging the status quo. Her achievements include Telstra Small Business State Winner for Product Innovation, Top 50 in E-commerce, Top 50 Business Leaders, CommBank Young Hero Product Innovation Winner and Westpac Top 5 Trailblazer. Today, she is focused on building MEKE Baby into a globally recognised brand. www.mekebaby.com This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    Launch, Listen, Improve: A Smarter Way to Build a Product
  3. Oct 12

    Why a Great Product Isn’t Enough to Build a Business

    Starting a business can feel overwhelming, particularly when you are moving into an industry you know little about. In this episode of The Business Behind Your Business, Paul Sweeney speaks with Shelly Kul, founder of Kashkiya, about leaving a successful 20-year corporate IT career to create Australia’s first dedicated mother-and-daughter clothing brand. Her story shows why taking the first step, listening to customers and learning as you go can be more valuable than waiting until you have everything figured out. What You’ll Learn: How Shelly Kul identified a gap in the market and turned a personal idea into a businessWhy too much research and overthinking can prevent you from getting startedHow pop-up shops helped validate the product and provide valuable customer feedbackWhy a great product will not sell unless people know it existsWhy stock management, marketing, supply and operations must work togetherHow incorrect pricing can produce sales without producing profitShelly Kul’s journey is an honest reminder that successful businesses are not built by having all the answers from day one. They are built by taking action, learning from mistakes and making changes quickly. If you have been sitting on an idea or waiting for the perfect time to begin, this episode will encourage you to test the opportunity, understand your market and take the first step. Shelly Kul is a Mum of 2 and the founder of Australian fashion brand, Kashkiya. Inspired by her two daughters who always wanted to match with her, Kashkiya offers high-quality matching dresses for Mums and their daughters with the hope of turning every day moments into precious memories.  www.kashkiya.com.au This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    Why a Great Product Isn’t Enough to Build a Business
  4. Oct 5

    The Dangerous Risk Most Business Owners Ignore

    What happens when your biggest customer leaves, your leads dry up, or the platform driving your sales changes the rules overnight? For many business owners, those moments expose just how vulnerable their business really is. In this episode, Paul Sweeney sits down with entrepreneur Jellaine Dee, who grew her business from a weekend market stall in Brisbane to an international beauty brand generating more than $10 million in annual revenue before selling to private equity. Along the way, she deliberately built multiple revenue streams, expanded into international markets, and created a business that didn't depend on her being involved in every decision. If you're worried about relying too heavily on one customer, one product, one marketing channel, or even yourself, this conversation offers practical insights into creating a more resilient and valuable business. In this episode, you'll learn: Why relying on a single source of revenue can put your business at risk How Jellaine turned a simple market stall into a global brand The importance of testing ideas and multiplying what works Why diversification should extend beyond products to customers, markets, and sales channels How building systems helped remove owner dependency The role cash flow plays in funding growth opportunities Why private equity values diversified businesses more highly How to create a business that provides freedom instead of becoming a prison What makes a business attractive to buyers Why bigger customers can sometimes be more valuable than more customersJellaine's story is a reminder that successful businesses are rarely built on a single product, customer, or channel. By creating multiple paths to revenue, putting systems in place, and thinking strategically about growth, business owners can build stronger, more valuable businesses that provide opportunities instead of limitations. Whether you're looking to scale, improve profitability, or eventually exit, this episode offers practical lessons from someone who has successfully done all three. Jellaine Dee is a global retail strategist, entrepreneur and founder of Mogul Methods. After building Cherry Blooms into a beauty brand generating more than $10 million in revenue and expanding into eight countries, she now helps product-based businesses secure ranging with leading retailers, scale through wholesale and expand into international markets. www.mogulmethods.com.au LinkedIn This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    The Dangerous Risk Most Business Owners Ignore
  5. Sep 28

    How to Build a Business Buyers Want

    Most business owners dream of building a business that can thrive without them, but very few achieve it. In this episode, Paul Sweeney sits down with Dr Michael Filosi, who transformed a rundown dental practice that had possums living in the walls into one of Adelaide's largest dental clinics before selling it in just 81 days. This conversation is packed with practical lessons about leadership, growth, culture, delegation, and creating a business that has genuine value beyond its owner.  What you'll learn in this episode: Why successful business owners see opportunity where others only see riskHow small "quick wins" can create momentum and drive major changeThe importance of building a coalition of supporters within your teamWhy business owners must stop being the bottleneckHow to transition from technician to true business ownerThe role of systems, leadership and delegation in business growthWhy your best employees may be better than you at certain aspects of the businessWhat makes a business attractive to buyersHow Michael built a business that was ready to sell long before he decided to sell itIf you've ever wondered how to move from being the person doing all the work to being the leader of a valuable business, this episode is a must-listen. Michael's story proves that business success rarely comes from one big breakthrough. It comes from making smart decisions consistently over time and building something that can succeed without you. Books mentioned in the episode: The Checklist Manifesto by Atul Gawande Unreasonable Hospitality by Will Guidara Built to Sell by John Warrillow The E Myth Revisited by Michael Gerber Want to know if your business is ready to sell? Check out our free tool:  How valuable is your business? Get your score! Dr Michael Filosi is a dentist, exited founder, entrepreneur and self-confessed business nerd. Ten years ago Michael bought a worn out dental practice with possums in the walls that nobody thought had a future and successfully scaled it into the biggest dental practice in Adelaide.  Last year Michael sold his business to private equity, overseeing the process himself and receiving offers from four different private equity firms in the process. LinkedIn Disclosure: As an Amazon Associate we earn from qualifying purchases. This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    How to Build a Business Buyers Want
  6. Sep 21

    The Early Warning Signs Your Project Is Going Off Track

    Have you ever looked at a project and thought, "Everything says we're on track, but something doesn't feel right"? The budget appears fine, the team is busy, and progress reports look positive. Yet deadlines keep shifting, decisions are taking longer than expected, and the scope seems to be growing without anyone formally approving the change. In this episode of The Business Behind Your Business, Paul Sweeney sits down with project management consultant Richard Broo to discuss why projects rarely fail overnight and how business owners can identify the warning signs before small issues become costly problems. Drawing on more than 40 years of experience, including work with major organisations such as Toyota and General Electric, Richard shares practical strategies that small and medium business owners can apply to improve project outcomes.  What you'll learn: The early warning signs that a project is drifting off courseWhy communication breakdowns create costly misunderstandingsHow poor scoping and inadequate planning lead to scope creep and budget blowoutsThe importance of monitoring costs, timelines and staff capacityHow to identify risk triggers before they become major issuesWhy successful projects focus on delivering value, not just completing tasks Throughout the conversation, Richard explains why many businesses wait too long to seek help and how a lack of discipline around planning, reporting and accountability often leads to avoidable delays and overspending. He also shares practical ways to bring teams back into alignment, uncover the root cause of problems and get projects moving in the right direction again. Whether you're leading a major business transformation, implementing a new system, or managing day-to-day operational improvements, the lessons in this episode can help you avoid common mistakes and improve your chances of success.  Richard Broo  has spent more than four decades helping organizations recover projects that are over budget, behind schedule, poorly scoped, or at risk of failing. His work spans Fortune 500 companies, mid-market firms, and private-equity-backed businesses across manufacturing, packaging, automotive, medical equipment, construction materials, consumer goods, and electronics. He is often brought in when internal teams are stuck and leadership needs clear, practical solutions. As founder of True North PMP Consulting, Richard works inside client organizations to identify the root causes of project failure, restore clarity and accountability, and help teams bring complex projects back under control. www.truenorthpmpconsulting.com LinkedIn YouTube   This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    The Early Warning Signs Your Project Is Going Off Track
  7. Sep 14

    How to Turn Your Expertise Into Authority

    You may have years of experience, a strong track record and a proven ability to help clients. But if the market cannot quickly understand your value, you can still find yourself chasing opportunities and repeatedly explaining why you are the right person for the job. In this episode of The Business Behind Your Business, Paul Sweeney speaks with Henry DeVries, publisher of Indie Books International and a contributor to more than 200 business books. They explore how writing a book can help business owners clarify their expertise, build trust and attract better-fit clients. More importantly, they explain why the finished book is not the final goal. It is the starting point for speaking opportunities, podcast interviews, referrals and stronger business conversations. You’ll learn: Why a book can be a powerful authority-building tool for professional service providersHow becoming an author can help potential clients understand and trust your expertiseWhy you do not need to write your book aloneHow interviews, workshops, articles and voice recordings can become source materialWhy your first draft should focus on ideas rather than perfectionHow to identify your niche audience and the specific problem your book will solveWhy client stories are one of your most valuable hidden assetsHow a book can open doors to speaking engagements, podcasts and referralsWhy you only need to become well known to the right audience, not everyoneHow to break the book-writing process into manageable stepsHenry DeVries also shares a four-question framework for starting strategic conversations with potential clients: clarify the goal, identify hidden assets, uncover roadblocks and share a relevant success story.  If you have ever thought you should write a book but felt short on time, confidence or writing experience, this conversation offers a practical way forward. You may already have the raw material in your client experiences, workshops, articles and ideas. The next step is to organise that knowledge into a tool that helps the right people recognise the value you bring. Henry DeVries is a freelance journalist, ghostwriter, and bestselling author. The author of twelve marketing books and a columnist for The California Business Journal, he is a partner at Indie Books International. Prior to that he helped double revenues as president of an Ad Age 500 PR agency and was a vice president of marketing communications that doubled awareness for a $5 billion insurance company. After serving as adjunct marketing faculty and the assistant dean of continuing education at the University of California San Diego, he has been a ghostwriter, co-author, and publisher of more than 300 business books. henry@indiebooksintl.com www.marketingwithabook.com This episode is supported by the Business Planning Operating System. My 9-module course is built from 30 years of experience as an accountant, giving business owners a simple, one-page 90-day plan they'll actually use. Learn more at thebusinessbehindyourbusiness.com/focus Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    How to Turn Your Expertise Into Authority
  8. Sep 7

    Why Smart Founders Still Make Bad Decisions Under Pressure

    With so much attention on AI, automation and business systems, it's easy to assume that better technology will automatically lead to better outcomes. But what if the real constraint to growth isn't the tools you're using, but how you make decisions when the pressure is on? In this episode, Paul Sweeney sits down with Dr Sarah Choudhary, founder, AI expert and author of The Sirr Code. After more than 20 years building AI systems for large enterprises, Sarah shares why business performance ultimately comes down to the human side of decision-making. Together, they explore how founders can make better choices, avoid decision fatigue and use AI more effectively without becoming overwhelmed by information. In this episode, you'll learn: Why more data doesn't always lead to better decisionsHow pressure impacts the way business owners think and actThe hidden cost of decision fatigue and how to reduce itA simple framework for prioritising decisions based on risk and importanceWhy many AI projects fail despite having the right technologyHow to brief AI tools like you would a new team memberHow high-performing founders structure their decision-making processesA powerful framework for setting up a business with AI from day oneWhether you're embracing AI, leading a growing team or simply looking to make better business decisions, this conversation offers practical insights you can apply immediately. Dr Sarah Choudhary brings together decades of experience in artificial intelligence, entrepreneurship and human performance to remind us that no technology can replace clear thinking, sound judgement and self-awareness. This episode will challenge the way you approach business decisions and help you build a more focused, resilient and effective business. Dr Sarah Choudhary has been a prominent figure in the industry for over a decade, helping organizations leverage technology to achieve their goals. She has been recognized with numerous awards for her contributions to the field of AI and digital transformation and was named to the 2024 Marquis’ Who’s Who List. She is the CEO of ICE Innovations, creating innovative solutions for daily life such as ICEride, iChef, and Sprawberry.  LinkedIn www.sarahchoudhary.com Support the show https://thebusinessbehindyourbusiness.com/ Connect with us: Facebook LinkedIn Twitter Instagram

    Why Smart Founders Still Make Bad Decisions Under Pressure
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out of 5
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About

Conversations to help your business grow and thrive — like having your own board of expert advisors in your pocket. The Business Behind Your Business is the go-to podcast for small business owners who want practical guidance, clearer decision-making, and strategies that actually work in the real world. Hosted by Paul Sweeney, each 15–30 minute episode takes you behind the scenes of how small businesses grow, lead teams, manage money, and solve the problems that keep owners up at night. Whether you’re running a team of one or twenty, you’ll find relatable stories, expert insights, and tools you can put into action straight away. From improving cash flow and pricing for value to building systems, reducing overwhelm, and preparing for long-term success, our guests share straightforward advice without the jargon. What you’ll learn: * How small businesses make money — and where they lose it * Leadership and team-building strategies that actually work * Smart marketing ideas for busy owners * Financial planning and forecasting explained simply * How to scale without burning out * What successful businesses do differently behind the scenes If you want your business to run better, grow stronger, and give you more freedom, this show gives you the practical steps and confidence to make it happen — one smart decision at a time. Subscribe and join thousands of business owners who are building better businesses, not just bigger ones.