The Tech Humanist Show

Kate O'Neill

where data and technology meet humanity

  1. 1D AGO

    Soft Skills, Hard Truths with Dr. Bushra Khan

    What if the “soft skills” we often overlook are actually the most strategic—and essential—in the age of AI? In this episode, leadership expert Dr. Bushra Khan and host Kate O’Neill explore the power and business impact of emotional intelligence, challenging outdated leadership myths and redefining what skills matter most for future-ready teams. Topics Covered: Why “soft skills” should be called “strategic skills” Emotional intelligence as a leadership framework Evidence-based emotional intelligence in organizations Critical thinking, persuasion, and influence for tech leaders Challenging the myth of micromanagement Culture’s impact on leadership assumptions Candor vs. bluntness in high-stakes communication Balancing bravery and kindness in decision making Practical approaches to EI skill-building in companies Finding hope and optimism in leadership Connect with: Dr. Bushra KhanLinkedinWebsite Episode Chapters: 00:00:05 – Welcome & redefining soft skills 00:00:37 – Emotional intelligence as leadership 00:01:20 – Reframing skills for a tech-driven world 00:01:55 – Why “soft” is inadequate and damaging 00:02:49 – Strategic skills vs. technical expertise 00:04:33 – Critical thinking & real-life practice 00:05:43 – Evidence-based EI: Research & impact 00:06:05 – Describing great leaders (EI in action) 00:08:47 – EQ vs. IQ & technical skills 00:11:06 – The emotional intelligence framework 00:12:34 – Making EI accessible in everyday life 00:13:24 – The myth of micromanagement 00:15:46 – Coaching, mentoring, and trust 00:17:13 – Cross-context skills: work, life, community 00:17:43 – Leadership mental models across cultures 00:18:35 – Cultural differences in trust and hierarchy 00:22:23 – Candor, clarity, and high-stakes communication 00:23:14 – Building trust for high-pressure moments 00:26:33 – Balancing bravery and kindness 00:29:29 – EI is not just being nice—using frameworks 00:31:34 – Practical “how” for applying EI 00:32:07 – Why companies should invest in human skills 00:32:41 – Making skills training bite-sized and evidence-based 00:35:44 – Key takeaways & actionable advice 00:36:23 – Finding hope and optimism in leadership 00:39:53 – Gratitude and closing remarks

    41 min
  2. JAN 22

    Asking Better Questions with Ben Pring

    What are the questions only humans can ask in an age where AI seems to have all the answers? In this episode, Kate O’Neill and futurist Ben Pring dive deep into the uniquely human skills and judgments that technology can’t replicate, and explore how leaders and organizations can navigate uncertainty, ask better questions, and shape a more human-centered future. Topics covered:Placing today’s AI advancements in historical context How technology replaces skill with judgment The value of asking better questions in an AI-driven world Why leaders avoid tough decisions about humans vs. machines How incentives and alignment shape organizational outcomes The policy gaps at the intersection of technology, strategy, and labor Distinguishing human creativity from AI-generated “slop” How to maintain humanity and funkiness in a synthetic content flood Hope and optimism for the future of work and technology Connect with Ben Pring: benpring.com Episode Chapters:00:00:05 – Welcome to the Tech Humanist Show 00:00:18 – The Human Ability to Ask the Next Best Question 00:00:32 – Computers Are Useless: Asking the Right Questions 00:01:05 – Introducing Ben Pring 00:02:21 – Historical Context for Today’s AI Moment 00:04:47 – Technology: Replacing Skill with Judgment 00:08:14 – What Leaders Should Be Asking in an AI-Powered World 00:13:08 – Why Leaders Avoid Tough Questions About Automation 00:16:13 – Decision-Making in Times of Uncertainty 00:19:10 – Distinguishing Priorities from Trivialities 00:24:22 – Aligning Incentives and Unintended Consequences 00:25:41 – Have We Gotten Better at Taming the Monster? 00:29:26 – The Most Important Policy Questions We’re Not Asking 00:33:59 – The Car as a Parallel: Infrastructure and Human-Centric Design 00:36:21 – What Remains Distinctly Human in a Synthetic Content World 00:41:01 – Invention, Funkiness, and Problem-Solving 00:42:46 – Hope and Optimism for the Future 00:49:03 – Closing and Where to Find Ben Pring

    50 min
  3. JAN 15

    Rethinking Climate Action with Tom Chi

    What if climate action and economic growth aren’t at odds—but actually deeply aligned? In this episode, Kate O’Neill sits down with Tom Chi to challenge conventional thinking about climate solutions, innovation, and the future of planetary restoration. Topics Covered: The emotional impact of witnessing coral reef collapse Reimagining climate action through the lens of both ecology and economy Lessons from Google X: rapid prototyping and low-cost innovation How Google Glass shaped the understanding of visual information and human experience Insights into planetary restoration and urgent timelines for action The concept of “Climate Capital” and investment strategies for sustainability Aligning ecological wins with economic incentives Overcoming barriers in climate-tech: capex inertia and effective policy Interconnectedness and its influence on business and technology Innovative approaches for sustainable material management Connect with Tom Chi:LinkedInAt One Ventures Website Episode Chapters: 00:00:05 – Welcome & Introduction to the Tech Humanist Show 00:00:15 – Tom Chi on Reef Collapse and Global Tragedy 00:00:43 – Rethinking Climate Action: Ecology vs. Economy 00:02:15 – Conversation Kickoff: Meet Tom Chi 00:02:36 – Google X, Rapid Prototyping, and Hardware Innovation 00:06:24 – Augmenting Human Vision: Google Glass Discoveries 00:13:08 – From Tech Innovator to Planetary Restoration 00:16:33 – The Gravity of Coral Loss & Civilization-Scale Decisions 00:19:47 – Becoming Net Positive to Nature: NE Ventures Approach 00:21:01 – What “Climate Capital” Really Means 00:27:01 – Structuring Climate-Tech Investments & Timelines 00:28:57 – Advice for Funders: Overcoming Green Premiums 00:33:15 – Interconnectedness: Tech, Nature, and Business 00:38:43 – Building Lasting Systems with Nature 00:39:13 – The One Law to Accelerate Climate Solutions 00:47:21 – Empowering Change: Rates Not States 00:47:30 – Book Release: Climate Capital 00:48:17 – Closing Remarks & How to Connect

    49 min
  4. JAN 8

    Bas Warmerdam on Thinking Like a Child for Professionals on Organizational Challenges

    What if the secret to solving your organization’s toughest problems was thinking like a 10-year-old? Discover how childlike creativity and fun can reframe complex business challenges, spark innovation, and drive real results. Topics Covered: Childlike thinking for organizational problem-solvingPlayful penalties to boost accountabilityStorytelling and translating complex issues for kidsChange management through unbiased perspectivesDementia care and deepfake technology solutionsMechanisms for creativity: no rules, have fun, do good, no shameDesigning inclusive, impactful brainstorming sessionsBridging playfulness and business gravitasApplying kid-inspired thinking to AI and executive decisionsKeeping curiosity and creative practice alive in organizations Connect with Bas Warmerdam:ConsultingKids.comLinkedIn Episode Chapters00:00:05 – Welcome & Intro to the Tech Humanist Show00:00:17 – “Playful Penalties” concept and team accountability00:00:41 – Bas Warmerdam’s work with Consulting Kids00:01:50 – Approach and methodology using children as junior consultants00:03:38 – Reframing collaboration problems through childlike solutions00:04:24 – Implementing playful penalties and organizational impact00:06:02 – The “Thinking Like a Child for Professionals” process00:08:27 – Bringing executives into the classroom and change management benefits00:09:23 – Storytelling for complex issue translation00:12:14 – Mechanisms for leaders to use childlike thinking in their teams00:15:09 – Four key thinking mechanisms from kids00:15:50 – Example: Dementia care and “no rules” thinking00:18:28 – How professionals can integrate fun and purpose00:19:55 – Embracing “no shame” in creative business solutions00:20:41 – Creating inclusion for quiet and underrepresented voices00:22:03 – Reintegration: Bringing creative ideas into business practice00:24:21 – Childlike thinking for AI-related decisions00:26:55 – Using kid-driven creativity to challenge AI authority00:28:40 – Sustaining childlike thinking post-consulting00:30:41 – Keeping curiosity sharp and connecting at home00:32:19 – How to connect with Bas Warmerdam and Consulting Kids00:32:55 – Closing remarks and credits

    34 min
  5. 12/11/2025

    Cortney Harding on the Metaphysical Future of Work

    What if the future of work means being present without actually “being” there? In this episode, Kate O’Neill and Cortney Harding dig into how AI, spatial computing, and XR are quietly reshaping both our work and our very definition of human value, beyond the headlines and hype. Topics covered:The transformative power of spatial computing and XR beyond the AI buzz How enterprises are quietly adopting XR for training and productivity “Metaverse” vs. “Metaphysical”: the next evolution of immersive tech Redefining human strengths and “non-machine premiums” in the AI era How AI and XR can foster inclusion and overcome workplace bias Practical pilots for leaders: headset days, policies, and workflow innovations Why employee and consumer satisfaction metrics matter more than ever Predictions for seamless, reality-blending experiences in the next five years Connect with: Cortney Harding Episode Chapters00:00:05 – Welcome to The Tech Humanist Show 00:00:17 – Premium human strengths in an AI-driven workplace 00:00:28 – Cortney Harding on underestimating XR’s impact 00:01:32 – What’s quietly evolving in XR beyond AI hype? 00:02:01 – XR in the mainstream and the interconnected tech ecosystem 00:04:05 – The underreported impact of XR in enterprise and education 00:05:32 – From “metaverse” to “metaphysical”: reframing the future 00:09:00 – Extended reality, AI, and rethinking collaboration 00:11:25 – Developing non-machine premiums to stay ahead of AI 00:13:47 – Four “E”s where humans have the edge: Emotion, Enhancement, Experience, Ego 00:18:10 – Meeting people where they are: designing human-centered spatial experiences 00:21:01 – Frictionless experiences, seamless recommendations, and what’s next 00:22:24 – When AR/VR is actually worth it (and when a website is plenty) 00:24:31 – Aligning AI with organizational and human goals 00:26:11 – Creating a permission structure for meaningful AI use at work 00:31:11 – The shift from hours worked to task-based value 00:36:45 – One pilot for the future: “Headset day” at work 00:39:18 – Inclusion, avatars, and telling the tech story differently 00:40:29 – Lightning round: best, worst, and most promising XR use cases 00:42:53 – Five-year forecast: immersive experiences as everyday reality 00:43:51 – Where to find “The Spatial Race” and final thoughts

    45 min
  6. 12/04/2025

    Building Platforms in Legacy Firms with Daniel Trabucchi and Tommaso Buganza

    What’s stopping legacy companies from becoming the next Airbnb or Amazon—and how can they unlock platform thinking to transform their assets into thriving ecosystems? Dive into how established organizations can use the “Digital Phoenix” effect to fuel innovation, leverage their existing advantages, and reshape value creation with cutting-edge insights from the world of platforms. Topics covered: Platform business models and value creationPlatform thinking vs. traditional business models The “Digital Phoenix” effect and leveraging idle assets Case studies: Telepass, EasyPark, airports, and Chipotle Overcoming barriers to platform transformation Internal platforms and cross-functional collaboration The impact of AI and generative AI on organizations Employee engagement and organizational change Shifting from customer-centricity to value architecture Scaling, flexibility, and regeneration benefits of platforms Connect with Daniel & Tommaso:Website: PlatformThinking.EULinkedIn: Daniel Trabucchi // Tommaso Buganza Episode Chapters00:00:05 – Introduction and welcome 00:00:33 – The rise of platform companies and industries reshaped 00:01:38 – AI’s role in internal platforms and collaboration 00:02:02 – Guests’ background and partnership 00:02:29 – The Digital Phoenix Effect and business transformation 00:04:16 – The Phoenix analogy and legacy company opportunities 00:04:43 – Telepass case study: from legacy to platform 00:05:58 – Overcoming the chicken-and-egg problem 00:07:39 – Idle assets: a startup advantage for legacy firms 00:08:47 – Defining platforms: do both sides need to be tech-centric? 00:09:18 – Types of users and value creation differences 00:10:09 – Legacy firms, tech, and two-sided value 00:12:36 – Nontraditional examples: airports and value creation 00:14:12 – Chipotle’s farmer market: a pandemic case 00:17:11 – Mindset shifts: sustainability, regeneration, and platform transformation 00:19:09 – Barriers to platform adoption: mindset, complexity, and value 00:23:57 – From customer shoes to value architect’s perspective 00:25:10 – Reshaping organizations: multiple customer mindsets 00:27:23 – Common worries of business leaders 00:29:41 – Benefits for companies making the leap 00:33:25 – Organizational change and employee engagement 00:34:14 – Leading innovation and internal platform value 00:36:12 – Creating a win-win within organizations 00:38:26 – AI’s evolving role in platform thinking 00:40:57 – Internal collaboration and GenAI’s sliding doors 00:42:49 – Where to find the guests and resources 00:44:03 – Show credits and closing

    45 min
  7. 11/25/2025

    Leading Sports Innovation: Christa Stout on AI Strategy and Organizational Change

    How can AI and innovation transform not just the business side of sports, but create truly human-centered fan experiences? In this episode, Christa Stout, the Chief Strategy and Innovation Officer for the Portland Trailblazers, talks with Kate O’Neill about building people-first strategies in professional sports, using AI to impact real human experiences, and lessons in innovation from around the world. Topics covered: The evolving role of Chief Strategy and Innovation Officer in sports Balancing business value with fan, community, and employee impact Approaches to meaningful innovation and international development lessons Building and implementing AI strategy in a sports organization Change management and centering real people in organizational change How generative AI unlocks human potential and personalizes fan engagement Organizational metrics for innovation, inclusion, and impact Upskilling employees and culture change for AI adoption Creating frictionless, joyful fan experiences with technology Connect with Christa StoutPortland Trailblazers WebsiteLinkedIn Episode Chapters00:00:05 – Introduction to the Tech Humanist Show & Guest Overview00:01:33 – The Scope of Strategic and Innovation Leadership in Pro Sports00:02:58 – The Rise of Strategy Roles & Future-Focused Planning00:05:42 – What Makes an Innovative Sports Team?00:07:23 – Lessons in Innovation from International Experience00:09:16 – Change Management: Combining Theory and Impact00:14:54 – Embedding AI Strategy: From Curiosity to Company-Wide Change00:19:15 – Real-World Results: AI’s Impact on Employee and Fan Experiences00:22:38 – Humanizing AI: Where Tech Enables Personal Touch00:26:18 – Redefining “Value” in Sports Organizations00:29:38 – Evolving Metrics and Exponential Possibilities with AI00:32:42 – Building Employee Buy-In and Upskilling for AI Adoption00:35:01 – Tools & Anticipated Changes for the Future of Sports Innovation00:37:25 – What True Innovation Could Mean for the Sports Experience00:39:46 – Closing Thoughts, Where to Connect, and Outro

    41 min
  8. 11/20/2025

    Future‑Ready by Design: Greg Verdino on Building Adaptive Capacity

    What does it really take for organizations to thrive in an era of constant disruption and rapid technological change? In this insightful episode of the Tech Humanist Show, host Kate O’Neill sits down with innovation strategist Greg Verdino to explore the critical role of adaptability in modern business. Drawing from their experiences with digital transformation and the development of the ADAPT Manifesto, Greg Verdino shares hard-won lessons on why “always-on” adaptation, curiosity, and investing in future-readiness are more essential than ever. Topics Covered:The origins and goals of the ADAPT Manifesto Why most transformation projects fail The essential values and principles of adaptability Common barriers to organizational adaptation The importance of investing in both technology and people How AI is reshaping organizational structures and workflows The difference between reaction and strategic response Balancing innovation and tradition (“the power of and”) The need for systems thinking in leadership Practical tips for fostering adaptability, curiosity, and unlearning Connect with Greg Verdino:WebsiteLinkedInYouTube“Never Normal: Uncommon Ideas for Leaders Who Won’t Settle for the Status Quo” Episode Chapters00:00:05 – Welcome to The Tech Humanist Show – Kate O’Neill introduces the show00:00:51 – How Kate and Greg met: the “Super Team” and curiosity for new technology 00:02:53 – Why adaptability is the key business skill today 00:03:30 – Why digital transformations fail and the birth of the ADAPT Manifesto 00:06:14 – The ADAPT Manifesto values and principles explained 00:10:01 – “Fund the future”: investing in people, processes, and tech 00:11:36 – Common pitfalls in funding innovation and transformation 00:15:13 – Structuring for change in the era of AI 00:21:33 – What gets in the way of adaptation? 00:25:59 – Transformation vs. innovation and keeping up with change 00:30:31 – The lesson of Jenny’s Ice Cream: balancing novelty and consistency 00:32:01 – “The power of and” and avoiding either/or thinking 00:34:12 – The danger of chasing every shiny object (reaction vs. response) 00:36:31 – Trends shaping the next waves of adaptation 00:41:06 – Practical tips: being curious, unlearning, and hands-on learning 00:47:13 – Personal examples of unlearning 00:52:39 – Where to connect with Greg Verdino 00:53:44 – Show credits and wrap-up

    54 min

Trailer

5
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where data and technology meet humanity