Letters to the CEO

Michael J Eppley
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Letters to businesses of Great and the Not So Great or Reprehensible Customer Service

Episodes

  1. 02/22/2021

    Letter to the CEO of Lenovo

    For years I have contemplated setting up a review web page. That is not this. I determined that I was tired, the whole world is tired of CEO's who do everything for the next quarter. This podcast is about encouraging citizens of this planet to think differently to plan for our children and their children. To engage this world with integrity. As I come across companies who primarily are the big decision makers of this world I will write an encouraging podcast to be different, to think different, to be the agent of change for the future. This might be especially diffiicult for Lenovo because it is a Chinese owned company and thus beholden to their government and they believe fundamentally that the government is the final authority, but we as a world need to start looking toward the next 100, 200 and 300 years. Music is Interstellar Space by John Bartmann in Public Domain

    4 min

  2. 08/14/2020

    An intro

    Quality customer service is the key to anything we do. For far too long the purveyors of information have had control of it. Who is disseminating the information on the disseminators. No One.  Customer service stories is about information based on real customer service stories the good, the bad and the ugly. Sadly the ugly always stands out most and so will probably take center state but we want to champion great service as well.

    5 min
  • 2 Episodes

About

Letters to businesses of Great and the Not So Great or Reprehensible Customer Service

Information

  • Creator
    Michael J Eppley
  • Years Active
    2020 - 2021
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © Michael J Eppley
  • Show Website
    Letters to the CEO