Enterprise Excellence Podcast with Brad Jeavons

Brad Jeavons

In this Podcast we interview experts on all things Enterprise Excellence, sharing their story and their insights. Experts who believe in achieving sustainable change that betters more than just an organisations' profit line. Experts who help organisations achieve a symbiotic relationship between environment and economics. Experts who believe in a culture of continuous improvement. We share world best practice and knowledge in achieving a win-win outcome for people, profit and the planet. Join us on this journey to excellence and help to create a better world for organisations, people and the planet. 

  1. Speaking to Influence: Mastering Your Leadership Voice with author Dr Laura Sicola.

    1D AGO

    Speaking to Influence: Mastering Your Leadership Voice with author Dr Laura Sicola.

    Listen to the episode and take the next step—download the first two chapters of Speaking to Influence here: https://laurasicola.com/sti-chapters-1-2-free Summary Keywords#Leadership #Communication #Influence #EmotionalIntelligence #OperationalExcellence #TeamAlignment #Trust #LeadershipDevelopment #PublicSpeaking #EnterpriseExcellence Episode SummaryIn this episode, Dr. Laura Sicola shares how leaders can strengthen their ability to influence through voice, vocal delivery, and body language. She unpacks the hidden gap between what we think we communicate and what others actually hear. This conversation provides practical tools to help leaders build trust, align teams, and communicate with greater impact. Episode Links:Youtube: https://youtu.be/ffUmf5oTOHg Enterprise Excellence Podcast: https://enterpriseexcellencegroup.com.au/podcast Three Quotes1.     “The gap between what you think you said and what they think they heard is where results are won or lost.” 2.     “It’s not about which is more important—words, voice, or body language—it’s about the alignment between them.”  3.     “Authenticity is not a synonym for comfort zone—you need to learn to flex.”  ContactsBrad Jeavons: LinkedIn: https://www.linkedin.com/in/bradjeavons/ Phone: 0402 448 445 Email: bjeavons@iqi.com.au Dr. Laura Sicola: Website: https://laurasicola.com Book + resources available via website and major platforms (Amazon, Audible, Kindle) What's next?1.     Record a 1-minute video of yourself communicating a key message and review your words, vocal delivery, and body language. 2.     Identify one area (words, vocal, or body language) to improve and focus on that first. 3.     Practice flexing your communication style to better connect with different audiences across your organisation. 4.     Listen to the episode and take the next step—download the first two chapters of Speaking to Influence here: https://laurasicola.com/sti-chapters-1-2-free To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    37 min
  2. No Bullsh*t Strategy: How Leaders Create True Competitive Advantage with author Alex Smith

    MAR 31

    No Bullsh*t Strategy: How Leaders Create True Competitive Advantage with author Alex Smith

    Listen now and challenge the way you think about strategy—are you building something truly different, or just slightly better? Summary Keywords#Strategy #CompetitiveAdvantage #Leadership #BusinessGrowth #Innovation #Differentiation #OperationalExcellence #EnterpriseExcellence #AI #MarketPositioning Episode SummaryIn this episode, Alex Smith challenges conventional thinking on strategy and explains why most businesses get it wrong. He shares a practical approach to creating true competitive advantage—by focusing on uniqueness, not incremental improvement. This is a must-listen for leaders looking to move beyond “better” and build something truly different. Episode Links: Youtube: https://youtu.be/6a6KAqi7Tx0  Enterprise Excellence Group:https://enterpriseexcellencegroup.com.au/podcast    Three Quotes“The perfect business is one with very high demand and very low supply.” [00:14:00] “Any attempt to become better than your competitors will only make you more similar to them.” [00:16:00] “Strategy isn’t about solving customer problems—it’s about creating needs that didn’t exist before.” [00:22:00] ContactsConnect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/ . Call him on 0402 448 445 or email him at bjeavons@iqi.com.au. Connect with Alex Smith on LinkedIn and via his website: https://basicarts.org/welcome What's next?Identify one area in your business where you are competing on “better” rather than “different.” Explore what unique value you could create that customers can’t get elsewhere. Run a small experiment to test a bold, differentiated idea within your current capabilities. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    35 min
  3. 215 Using AI the Right Way: Engaging People, Eliminating Waste, and Driving Productivity

    MAR 16

    215 Using AI the Right Way: Engaging People, Eliminating Waste, and Driving Productivity

    Summary Keywords #AI productivity, #continuous improvement, #frontline engagement, #eliminating waste, #value creation, #technology strategy, #operational excellence, #future prosperity, #innovation, #enterprise excellence Episode Summary In this episode of the Enterprise Excellence Podcast, Brad Jeavons speaks with guest Richard about how organizations should approach artificial intelligence to drive meaningful productivity and innovation. A key theme of the conversation is that although AI is a powerful new technology, the fundamentals of improvement have not changed. Organizations must still begin by engaging the people who do the work at the frontline, mapping and understanding processes, and identifying waste before applying technology solutions. When AI is used in this structured way, it can help eliminate inefficiencies and amplify value creation for customers. The discussion also explores the broader role of productivity in shaping economic prosperity and quality of life for future generations. The speakers emphasize that technology alone does not guarantee productivity improvements. Instead, organizations must apply technology thoughtfully within a strong improvement culture. The episode highlights how leaders can combine continuous improvement thinking with emerging technologies like AI to achieve sustainable productivity gains while improving employee and customer experiences. Three Quotes with Timestamps ·      “Considering AI, the way you go about getting results hasn’t changed from any form of technology.” (00:54:30) ·      “We need to start with engaging the people that do the work, who create the value at the frontline.” (00:54:45) ·      “Productivity is such an important thing. Without it, the quality of living declines.” (00:55:40) Episode Links: Youtube: https://youtu.be/pwD7CnjUolQ Enterprise Excellence Group: https://enterpriseexcellencegroup.com.au/podcast Contacts Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.  Connect with Richard on LinkedIn: linkedin.com/in/richardjsteel What's next? Subscribe to the Enterprise Excellence Podcast to continue learning how leaders around the world are improving organisations through operational excellence, leadership, and technology. In upcoming episodes, we will continue exploring how organizations can combine continuous improvement, strategy deployment, and emerging technologies like AI to create better outcomes for customers, employees, and society.   To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/  Thanks for your time, and thanks for helping to create a better future. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    56 min
  4. Profit Sharing: Turning Employees into Owners Through Shared Success with Author Rob Gallaher

    MAR 2

    Profit Sharing: Turning Employees into Owners Through Shared Success with Author Rob Gallaher

    Reflect on one action you could take this quarter to strengthen ownership and accountability in your organisation. Whether it’s improving financial transparency, developing leadership capability, or exploring profit sharing, small disciplined steps can shift culture meaningfully. Summary Keywords Profit Sharing, Leadership, Financial Transparency, Cash Flow, Accountability, Culture, Ownership Mindset, Engagement, Continuous Improvement, Sustainable Growth Episode Summary In this episode, Brad Jeavons speaks with Rob Gallaher, CEO and author of Profit Sharing: The Power of Shared Success, about how structured profit sharing can strengthen performance and culture. Rob’s interest in profit sharing came after building a growing business that was financially successful but personally unsustainable. Long hours, high stress, and the common frustration that “no one cares like the owner does” led him to search for a better model  He realised the gap was alignment. Employees were paid regardless of profitability, so daily decisions weren’t directly connected to business outcomes. Profit sharing became a way to bridge that gap — helping team members think and act more like owners. Rob emphasises that profit sharing is not simply a bonus system. Done well, it: Aligns effort with financial resultsBuilds accountability and cost awarenessEncourages long-term thinkingStrengthens trust and transparencySupports a high-performance cultureHowever, success depends on strong foundations. Key principles include: Pay profit share monthly.Ensure the payout is meaningful.Set attainable targets.Provide clarity on how profit is calculated.Demonstrate consistent leadership and integrity.Keep profit sharing visible in conversations.Support employees with financial education.Protect long-term customer and team relationships.Understand cash flow and true profit.Always follow through on commitments The conversation reinforces that profit sharing alone won’t fix weak leadership or poor systems. It works best when combined with trust, transparency, and disciplined financial management. A powerful outcome Rob shares is seeing team members treat customers with such ownership that clients assume they are the business owner — a strong sign of cultural alignment  The broader message is clear: financial systems can reinforce culture. When structured well, they help create sustainable excellence. Episode Links YouTube:  https://youtu.be/KKqxaikbQR0  Enterprise Excellence group: https://enterpriseexcellencegroup.com.au/podcast  Contacts Connect with Brad on LinkedIn: https://www.linkedin.com/in/bradjeavons/ Call: 0402 448 445  Email: bjeavons@iqi.com.au Connect with Guest on LinkedIn: https://www.linkedin.com/in/robertgallaher/ What’s Next? If you’re considering profit sharing, begin with the basics: Do you have accurate monthly financial reporting?Do leaders understand cash flow versus profit?Is there trust and transparency in your culture?Do employees understand how their actions affect results?Profit sharing can be powerful, but it must sit within a broader excellence framework of leadership, operational discipline, and continuous improvement. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    31 min
  5. Ep 213, Don’t Repeat Our Mistakes With Co-Author, Dale Lucht

    FEB 16

    Ep 213, Don’t Repeat Our Mistakes With Co-Author, Dale Lucht

    If you’re leading a transformation and seeing early gains fade, this episode will challenge how you think about leadership, systems, and culture. If you want to sustain continuous improvement, embed ideal leadership behaviours, and avoid the mistakes that derail culture change — this episode is for you. Connect with Brad Jeavons on LinkedIn, call 0402 448 445, or email bjeavons@iqi.com.au Episode SummaryIn this episode of the Enterprise Excellence Podcast, Brad Jeavons is joined by Dale Lucht, co-author of Don’t Repeat Our Mistakes, written with Morgan Jones and Peter Barnett. Drawing on decades of experience across manufacturing, supply chain, healthcare, and financial services, Dale explains why most improvement and culture initiatives stall after a few years — and what leaders must do differently to sustain results. The conversation explores the book’s nine leadership lessons, showing that tools and process improvement alone are not enough. Without a shift in leadership behaviours and systems thinking, early gains inevitably plateau. Key themes include connecting people to a meaningful purpose, defining principles that drive ideal behaviours, and building systems that consistently reinforce those behaviours. Dale highlights the need for leaders to move from heroic problem-solving to becoming system builders and coaches. This episode offers practical, experience-based guidance for leaders who want transformation that truly lasts. Summary Keywords#Leadership #CultureTransformation #EnterpriseExcellence #SystemsThinking #ContinuousImprovement #LeadershipBehaviours #OperationalExcellence #PurposeDrivenLeadership    Episode Links: Youtube:  Enterprise Excellence Academy: https://enterpriseexcellencegroup.com.au/  Don’t Repeat Our Mistakes is available via Routledge Productivity Press, Amazon, and major book retailers.   Contacts  Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.  Connect with Dale on LinkedIn: linkedin.com/in/dalelucht What's next?• Reflect on your leadership behaviours — What do your actions reinforce every day?  • Clarify purpose — Is it meaningful and relatable to everyone in the organisation?  • Shift from firefighting to systems thinking — Ask which system failed, not who failed. • Build routine and visibility — Create time to observe, listen, and coach. • Invest in coaching — For yourself and for the leaders around you. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    37 min
  6. Ep 212, Creating a High Performance Culture by Design with Paul Roos.

    FEB 1

    Ep 212, Creating a High Performance Culture by Design with Paul Roos.

    If you’re leading a transformation but seeing momentum fade after early wins, this episode will challenge how you think about leadership and systems. If you want to sustain culture change through purpose, behaviours, and disciplined leadership — not tools alone — this episode is for you. Connect with Brad Jeavons on LinkedIn, call 0402 448 445, or email bjeavons@iqi.com.au. Enterprise Excellence Academy: https://enterpriseexcellencegroup.com.au/ Summary Keywords#Leadership #CultureByDesign #EnterpriseExcellence #HighPerformance #Trust #Feedback #Teamwork #BehaviouralLeadership #PerformanceByDesign #SystemsThinking #ContinuousImprovement #PsychologicalSafety #CultureMatters #OperationalExcellence Episode Summary In this powerful episode of the Enterprise Excellence Podcast, Brad Jeavons is joined by one of Australia’s most respected leaders — premiership-winning AFL coach Paul Roos. Drawing on his playing career, his transformational coaching of the Sydney Swans, and his work with organisations through Performance by Design, Paul unpacks what truly drives sustainable high performance.  The conversation explores why talent alone is never enough, how culture can (and must) be systemised, and why leaders must actively shape behaviours rather than leave culture to chance. Paul shares behind-the-scenes insights into the famous Bloods culture, the role of trust, feedback, and accountability, and how these principles translate directly into business and organisational leadership.  The episode also dives deep into leadership behaviours, the importance of feedback given in real time, the dangers of delayed performance reviews, and why great leaders must flex their style to connect with different people — not expect others to adapt to them. This episode is a masterclass in leadership, culture, and execution — from elite sport to enterprise excellence. This episode was drawn from our Community event, where Paul spoke to tonnes of people!  Episode Links:Youtube: https://youtu.be/3iazOwnE_Fw Enterprise Excellence Academy: https://enterpriseexcellencegroup.com.au/podcast Contacts  Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.  Connect with Paul on LinkedIn: linkedin.com/in/paul-roos-pbd What's next? • Assess your culture honestly — What behaviours are being rewarded or tolerated today?  • Strengthen trust — Build character, competence, and care across leadership teams.  • Rethink feedback — Move away from annual reviews toward timely, meaningful conversations.  • Lead by example — Ask yourself: Would I want to be led by me? • Systemise culture — Don’t leave leadership and behaviour to chance.  To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    1h 2m
  7. JAN 19

    211, Productivity for Prosperity – Why Productivity Matters for Future Generations, With Brad Jeavons.

    CTAIf productivity feels like a dirty word in your organisation, this episode will change how you think about it. If you want to improve productivity without burning people out, while creating prosperity for future generations, this episode is for you. Connect with Brad on LinkedIn, call 0402 448 445, or email bjeavons@iqi.com.au . Episode SummaryIn this opening episode of Season Seven, Brad Jeavons tackles one of the most important — and misunderstood — topics facing organisations and economies today: productivity. Drawing on decades of experience, global research, and insights from high-performing countries such as Ireland, Brad reframes productivity as a systemic, people-centred capability, not a command to work harder or do more with less. The episode explores why productivity has declined across countries like Australia, why traditional top-down approaches fail, and how organisations can instead focus on eliminating waste, improving flow, and engaging frontline teams to create sustainable productivity improvements. Brad also introduces the core enterprise excellence systems — alignment, engagement, and execution — and explains how strengthening these systems enables continuous improvement, innovation, and long-term prosperity for organisations, communities, and future generations.   Summary Keywords#ProductivityForProsperity #EnterpriseExcellence #ContinuousImprovement #Innovation  #LeadershipSystems #Culture #ValueCreation #EliminateWaste  #FrontlineEngagement #ShingoInstitute #OperationalExcellence  #MaturityAssessment #StrategyExecution #FutureGenerations IntroductionProductivity is often seen as a threat — something that means working harder, cutting costs, or losing jobs. But in reality, productivity is one of the most powerful levers we have to create prosperity, sustainability, and opportunity for generations to come. In this episode, Brad Jeavons challenges the myths surrounding productivity and explains why the real opportunity lies in working smarter, not harder. He explores how most organisations operate at around 50% (or less) value-adding time, and why removing waste, improving flow, and empowering people at the frontline unlocks dramatic gains — for customers, employees, and the environment. This episode lays the foundation for Season Seven, offering leaders a clear, practical lens for understanding productivity through culture, systems, and leadership, and setting the stage for meaningful, sustained improvement.   Episode Links: Youtube: https://youtu.be/mol6IUaRD10 Enterprise Excellence Academy: https://enterpriseexcellencegroup.com.au/ Contacts  Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.  What's next?  Assess your productivity reality — Do you truly know where value is created and where waste exists in your organisation?   Shift the conversation — Reframe productivity as a positive force for people, customers, and future generations.   Review your maturity — Consider when you last completed an enterprise excellence or productivity maturity assessment.   Engage the frontline — Focus leadership time where value is created, and remove barriers that prevent improvement. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    22 min
  8. Ep 210, Leader as Coach, Leader as Trainer with Sunny Queen Ops Manager, Christopher Price.

    11/24/2025

    Ep 210, Leader as Coach, Leader as Trainer with Sunny Queen Ops Manager, Christopher Price.

    CTAIf you want to build an internal project management system that your leaders can own, teach, and sustain—just like Sunny Queen—reach out.  Connect with Brad on LinkedIn, call 0402 448 445, or email bjeavons@iqi.com.au.  Episode SummaryIn this episode, Brad sits down with Christopher Price, Operations Manager at Sunny Queen Australia, to discuss how they built their own project management and execution system from the ground up.  Instead of buying external training, Christopher chose to co-create a tailored approach—starting with the voice of the employee, running a simple maturity review, and designing a learning system leaders can deploy and improve over time.  The conversation explores how Sunny Queen aligned Sales, Operations, Supply Chain, Engineering, and Leadership around a common execution model, and how simplified tools, strong leadership ownership, and rapid iteration accelerated engagement and capability building.  Summary Keywords#EnterpriseExcellence #ProjectManagement #ContinuousImprovement #StrategyDeployment #Lean #Agile #ChangeManagement #ADKAR #VoiceOfEmployee #MaturityAssessment #Leadership #OperationalExcellence #ExecutionRhythm #VisualManagement #TeamAlignment #LeaderAsCoach #LeaderAsTrainer #Culture #Simplification #SunnyQueen  IntroductionEvery organisation wants consistent execution—but very few build a system that fits their culture, their people, and their way of working.  In this episode, Brad Jeavons speaks with Christopher Price, who led an innovative approach at Sunny Queen to create an internally owned project management system. Rather than relying on generic, off-the-shelf programs, Christopher started with deep listening: gathering the voice of employees across Sales, Operations, Engineering, and Marketing, and assessing strategy and project capability through a simple 1–5 maturity rubric. From there, he and Brad co-designed a modular learning system that built clarity, consistency, and capability—enabling leaders to coach, facilitate, and improve the system over time. This episode reveals the exact steps Sunny Queen took to embed learning, simplify tools, and build a model that works enterprise-wide.   Episode Links: Youtube:https://youtu.be/mol6IUaRD10 Enterprise Excellence Academy: https://enterpriseexcellencegroup.com.au/  Contacts  Connect with Brad on LinkedIn https://www.linkedin.com/in/bradjeavons/. Call him on 0402 448 445 or email him at bjeavons@iqi.com.au.  Connect with Christopher on LinkedIn: https://www.linkedin.com/in/christopher-price-a7175131/   What's next?·      Review your current project execution approach — Identify whether your teams have a consistent, simple method to plan, manage, and deliver improvements. ·      Engage your people — Run a quick voice-of-employee or maturity check to understand what’s working, what’s not, and what’s missing. ·      Start building your own system — Tailor a project management process that fits your culture so leaders can coach, train, and sustain it internally. To learn more about what we do, visit https://enterpriseexcellencegroup.com.au/ Thanks for your time, and thanks for helping to create a better future.

    58 min

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In this Podcast we interview experts on all things Enterprise Excellence, sharing their story and their insights. Experts who believe in achieving sustainable change that betters more than just an organisations' profit line. Experts who help organisations achieve a symbiotic relationship between environment and economics. Experts who believe in a culture of continuous improvement. We share world best practice and knowledge in achieving a win-win outcome for people, profit and the planet. Join us on this journey to excellence and help to create a better world for organisations, people and the planet. 

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