Keep it AI - ServiceNow

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Keep it AI - ServiceNow

In this podcast series, we’ll bring you IT organization, AI, technology, and leadership topics. Hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. Subscribe today! Find more shows on the ServiceNow Community Podcast list.

  1. AIOps Continual Improvement

    06/06/2024

    AIOps Continual Improvement

    Jason Smith, Director of Outbound Product Management, ITOM, discusses the steps to measure AIOps as a product and an offering. Hear him explain specific metrics and success indicators to help with AIOps implementation. You can see the full AIOps 101 series here. See omnystudio.com/listener for privacy information.

    19 min

  2. 05/16/2024

    Getting ready for the AIOps project

    In this episode, we discuss how to get started on your AIOps journey. Learn from Alexander and Akif as they share the tips and tricks to build an AIOps team, get sponsorship, and start your first use cases. Grab this ebook to learn more. https://www.servicenow.com/lpebk/deliver-digital-services-predictive-aiops.html See omnystudio.com/listener for privacy information.

    22 min
  3. The role of Generative AI in AIOps

    03/07/2024

    The role of Generative AI in AIOps

    Join Madhuri Manikonda from the Digital Technologies and Rani Tzur to what is new in AIOps and how is Generative AI helping to improve resolution efforts. Hear about the new Now Assist for ITOM feature and how it can help you.   See omnystudio.com/listener for privacy information.

    17 min
  4. Microsoft Azure Cloud talk with Miguel Meza

    07/26/2023

    Microsoft Azure Cloud talk with Miguel Meza

    In this episode, hear from Miguel Meza as we discuss the cloud trends. We focus on how Microsoft customers are adopting Azure and what are some of the best practices. Go here  http://your.servicenow.com/microsoft. to learn about ServiceNow and Microsoft’s joint offerings. See omnystudio.com/listener for privacy information.

    15 min
  5. On the heels of cloud adoption

    06/05/2023

    On the heels of cloud adoption

    The technology landscape is constantly changing. I sat down with Josh Goldstein, VP of Product Strategy at ServiceNow, to learn what he’s hearing from customers about cloud adoption. See omnystudio.com/listener for privacy information.

    16 min
  6. 2022 CIO Priorities Part 2

    04/13/2022

    2022 CIO Priorities Part 2

    This is part 2 of the CIO priorities podcast with Khalid Kark where we’re discussing emergence of Service. Download this 5 priorities infographic to get actionable guidance. See omnystudio.com/listener for privacy information.

    10 min
  7. 2022 CIO Priorities Part 1

    03/30/2022

    2022 CIO Priorities Part 1

    In this first episode of 2022, we start by talking CIO priorities with Khalid Kark. We’ll recap 2021 in part 1 and where CIOs are heading in 2022. Stay tuned for part 2, where we’ll talk about the emergence of Service Operations and autonomous teams. Also, download this 5 priorities infographic to get actionable guidance. See omnystudio.com/listener for privacy information.

    12 min
  8. Intelligent data correlation in AIOps

    10/13/2021

    Intelligent data correlation in AIOps

    In this episode, Karlis Peterson and Matt Morris join to continue the AIOPs discussion and get deeper into different use cases to reduce event noise utilizing correlation techniques. Also, check out the new Tag-based alert correlation capability in ServiceNow Store.  See omnystudio.com/listener for privacy information.

    16 min
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In this podcast series, we’ll bring you IT organization, AI, technology, and leadership topics. Hear from industry experts, leading change agents, and rockstars that create a daily impact on their organizations and customers. Subscribe today! Find more shows on the ServiceNow Community Podcast list.

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