Owner's Profit Playbook

Pat Mancuso

On Owner's Profit Playbook, we break down the strategies, structures, and financial blind spots that separate struggling operators from truly profitable businesses.

  1. 1d ago

    Are You Building a Business… or Building Wealth?

    Leo Young is the Founder and Managing Partner of Cornell Communities, a real estate investment firm that acquires and operates manufactured housing and RV communities. He leads strategy, acquisitions, capital allocation, operations, and long-term value creation across the firm's affordable housing portfolio. Drawing on his experience in sales, real estate brokerage, acquisitions, and passive investing, Leo helps investors evaluate deals, manage risk, and build wealth through cash-flowing real estate assets. In this episode… Many business owners eventually reach a point where working harder is no longer the best path to building wealth. The bigger opportunity often lies in understanding how assets create income, how risk is managed, and where hidden assumptions can shape long-term outcomes. So how can entrepreneurs think more strategically about investing beyond their own businesses? The answer starts with learning how to evaluate opportunities instead of simply chasing returns. Leo Young, a real estate investor and expert in manufactured housing and RV communities, explains that strong investing requires understanding the operator, the market, the business plan, and the incentive structure behind each deal. Rather than treating passive investing as a shortcut, Leo encourages investors to ask better questions, verify assumptions, and look closely at how risks are being mitigated. From using AI as a learning tool to spotting red flags in underwriting, he emphasizes a practical, trust-but-verify approach. For investors, sustainable wealth building depends on curiosity, discipline, and the willingness to do the work before committing capital. In this episode of Owner's Profit Playbook, Pat Mancuso talks with Leo Young, Founder and Managing Partner of Cornell Communities, about building wealth through real estate assets. Leo shares how investors can assess deals, why affordable housing remains a strong asset class, and what red flags to watch for. He also touches on cash flow versus appreciation, regulatory risks, scaling a business, and turning insight into informed action.

    34 min
  2. Jun 24

    Your Clients Want a Deeper Experience

    Shannon Jamail is the Founder of the Mind & Body Complete family of companies, a retreat and training brand that includes Retreat Ranch, a 46-acre retreat center near Austin, Texas. A former mental health therapist turned retreat strategist, Shannon designs transformational wellness experiences and teaches leaders how to create, market, and lead profitable retreats. She is also a best-selling author and podcast host with more than 100 retreats hosted around the world. In this episode… As business owners look for ways to increase revenue, the answer is not always more leads, more ads, or more hours worked. Sometimes the bigger opportunity lies in creating a deeper experience that strengthens trust, connection, and long-term customer value. Could the next profit opportunity come from doing less volume and designing something more meaningful? The answer is found in retreats, and Shannon Jamail, a retreat strategist and therapist-turned-mentor, explains how immersive experiences can become both transformational for attendees and profitable for business owners. Rather than treating retreats as wellness-only events, she illustrates how experts in nearly any field can use them to teach more deeply, build stronger relationships, and create recurring revenue after the experience ends. Shannon emphasizes starting with a clear outcome, testing interest with a warm audience, pricing based on value, and making the guest experience personal from the moment people arrive. Retreats work best when they are not isolated events, but part of a larger business model built on connection, trust, and continued engagement. In this episode of Owner's Profit Playbook, Pat Mancuso chats with Shannon Jamail, Founder of Mind & Body Complete, about using retreats as a profitable business growth strategy. Shannon explains why in-person connection matters, how to test retreat interest, and what makes an experience memorable. She also touches on pricing, ideal group size, luxury versus simplicity, and recurring revenue.

    40 min
  3. Jun 17

    Your Business Isn't Sellable

    Brian Dukes is the Co-founder and Managing Partner at Exitwise, an M&A advisory platform that helps business founders prepare for and execute high‑value exits by assembling tailored advisory teams and guiding owners through complex sale processes. With over 20 years of operational and transaction experience, he began his career at a Big Five accounting firm. Later, Brian co‑founded Shift Digital through a joint venture with Ford Motor Company. Today, he leverages his deep industry insight to help entrepreneurs increase enterprise value and achieve transformative outcomes at exit.  In this episode… Every business owner dreams of a successful exit, but how many truly understand what it takes to get there? Selling a business isn't just about finding a buyer — it's about preparation, timing, and foresight. What separates a profitable, smooth transition from a missed opportunity?      Brian Dukes, an expert in mergers and acquisitions and exit planning, explains that early and structured preparation is key to closing the value gap. Organizing financials, understanding customer relationships, and building strong leadership teams are essential steps for a successful exit. Brian also notes that founders often underestimate the emotional and strategic aspects of the process. By taking deliberate steps now, business owners can increase valuation, reduce surprises, and achieve a more controlled transition. In this episode of Owner's Profit Playbook, Pat Mancuso sits down with Brian Dukes, Co-founder and Managing Partner at Exitwise, to discuss why preparation is crucial for a successful exit. Brian shares how to identify blind spots, increase enterprise value, and navigate buyer expectations. He also touches on timing, team dynamics, and forecasting strategies that protect value and ensure smoother transactions.

    50 min
  4. Jun 10

    Your Business Is Invisible (No One Is Coming)

    Shawn Walchef is the Founder and CEO of Cali BBQ Media, a digital content and media company that helps restaurants and business leaders grow by teaching them to leverage storytelling, social strategy, and digital tools to connect with audiences. He also owns and operates Cali BBQ, a San Diego restaurant known for its community‑focused hospitality. With over 17 years of experience as a restaurateur and digital storyteller, Shawn hosts multiple podcasts and digital series on leveraging online presence to drive visibility and revenue.  In this episode… In today's business landscape, having a great product or service isn't enough to guarantee success. Visibility and storytelling often matter more than marketing budgets. How can business owners share their story in a way that attracts real attention and engagement? Shawn Walchef, an expert in digital storytelling and hospitality, explains that capturing and sharing the everyday reality of a business can be more powerful than traditional marketing. Documenting daily operations instead of creating polished content allows audiences to connect with authenticity, while consistent posting builds credibility and reach. Shawn also emphasizes the concept of "being the show, not the commercial," showing how repetition and real-life storytelling amplify a brand's presence online. By focusing on these approaches, he reveals practical ways to engage audiences while reinforcing a business's identity. In this episode of the Owner's Profit Playbook, Pat Mancuso sits down with Shawn Walchef, Founder and CEO of Cali BBQ Media and Owner of Cali BBQ, to discuss why storytelling drives business growth. Shawn shares how to start creating content, the mindset needed to embrace digital storytelling, and strategies for turning everyday activities into engaging narratives. He also touches on leveraging podcasts, social media, and tech partnerships to expand reach.

    44 min
  5. Jun 3

    Your Podcast Isn't Generating Leads

    Dr. Jeremy Weisz is the Co-founder of Rise25, a company that helps B2B business owners connect with their ideal prospects, referral partners, and strategic partners through a done-for-you podcast service. Jeremy has been involved in podcasting for 15 years and was a senior producer for early business podcasts. He helped put all of their systems in place and helped them add volume, feature, and edify various business leaders. Jeremy has been running his podcast, Inspired Insider, since 2011. He has featured top entrepreneurs, founders, and CEOs of companies such as P90X, Atari, Einstein Bagels, Mattel, and the Orlando Magic. He continues to run his chiropractic and massage facility in downtown Chicago and is the founder of a nutritional supplement business. In this episode… Some business relationships seem to unlock opportunities effortlessly, while others stall despite effort. Building connections often feels transactional, but the most successful strategies are rooted in authenticity and value. Could the way you approach relationships be the missing link in growing your business? Dr. Jeremy Weisz, an expert in relationship strategy and business growth, explains that relationships are the foundation for profitable pipelines and sustainable success. He emphasizes the power of offering value first, building trust, and leveraging meaningful conversations instead of relying on cold outreach. Jeremy shares how consistent engagement with industry leaders and thoughtful networking can open doors to clients and partnerships that otherwise remain out of reach. By focusing on connection over immediate gain, businesses can create long-term opportunities and influence. In this episode of Owner's Profit Playbook, Pat Mancuso sits down with Dr. Jeremy Weisz, Co-founder of Rise25, to discuss turning conversations into growth opportunities. Jeremy highlights building deep relationships, leveraging podcasting for networking, and targeting key clients. He also touches on forming credibility in new industries and using conversations as marketing assets.

    44 min
  6. May 27

    Your Pricing Is Killing Your Business

    Janene Liston is the Founder of The Pricing Lady, a pricing strategy and advisory business that helps service-based companies replace guesswork with structure, confidence, and sustainable profit. With an engineering background, corporate pricing leadership, and certification in pricing, Janene works with owners who struggle to charge for the value they deliver. She helps clients uncover pricing blind spots, rethink discounting, communicate value clearly, and build businesses that pay them well. In this episode… Pricing decisions shape profitability long before business owners see the results in their financials. Delayed price changes, unnecessary discounts, and competitor-based pricing can quietly create profit leaks that compound over time. So how can owners replace uncertainty with a clearer way to set, explain, and stand behind their prices? The answer starts with building confidence through clarity, math, and value. Janene Liston, a pricing strategist, explains that many owners were never taught how to set prices, so they rely on guesswork, market averages, or fear-based decisions. Instead of leading with discounts, owners can examine scope creep, understand the true impact of price reductions, and learn how to communicate value in a way that makes pricing feel grounded rather than defensive. Janene also points out that companies with strong pricing discipline stay close to their customers, use financial insight, and revisit pricing before hidden leaks compound. In this episode of Owner's Profit Playbook, Pat Mancuso talks with Janene Liston, Founder of The Pricing Lady, about why pricing is one of the most overlooked profit leaks in business. Janene shares how owners can spot pricing problems, rethink discounting, and lead conversations from value. She also touches on scope creep, pricing confidence, and why the math matters.

    33 min
  7. May 20

    Your Numbers Aren't the Problem

    Rachel Wilson is the Fractional CFO at Satori Business Services, a financial services firm helping small businesses clean up their books, strengthen systems, and create accurate, useful financial statements. With more than 20 years of accounting experience, Rachel specializes in turning messy ledgers, broken processes, and disconnected data into clear financial insight. She helps owners understand what their numbers are really saying, spot profit leaks, manage labor costs, and build systems that support stronger decisions and future exits.  In this episode… When a business feels stagnant, it's easy to blame the numbers: revenue, expenses, cash flow, or profit margins. But those figures are usually the result of deeper issues, from messy systems to inconsistent processes and decisions that never get measured. So what are your numbers really trying to tell you? Your numbers may be pointing to something behind the scenes that needs attention. Rachel Wilson brings expertise in accounting, financial cleanup, and operational efficiency to explain why messy books can hide profit leaks, duplicate work, poor labor decisions, and missed opportunities. Rachel points out that owners should understand key reports like the balance sheet, review financials regularly, and avoid getting stuck scrutinizing small expenses while bigger revenue, culture, and staffing issues go unchecked. Once the books are accurate and timely, business owners can make more educated decisions, measure the impact of new initiatives, and prepare the company for future growth or an exit. In this episode of Owner's Profit Playbook, Pat Mancuso chats with Rachel Wilson, Fractional CFO at Satori Business Services, about why your numbers aren't the real problem — your systems are. Rachel shares how clean books uncover profit leaks, why owners need exit-ready financials, and how labor and culture affect profitability. She also touches on fraud prevention, financial reports, and asking your accountant better questions.

    42 min
  8. May 13

    Your CPA Isn't Saving You Money

    Ashlee Hall and Mary Lundstedt are Founding Partners at Hall Lundstedt, a boutique tax law firm serving clients nationwide in complex tax controversy, IRS resolution, strategic tax planning, and advanced structuring. As tax attorneys, they work with business owners, investors, high earners, and families to address audits, examinations, appeals, tax-advantaged structures, entity and transaction planning, credits and incentives, and liquidity events. Ashlee brings advanced tax planning and resolution experience, and Mary adds more than 20 years of legal experience in taxation, business matters, and taxpayer advocacy. Together, they help clients navigate complex tax issues with clear, legally grounded strategies designed to reduce risk, protect wealth, and support stronger business and personal outcomes. In this episode… Taxes are one of the most overlooked places where business owners and high earners lose money, not because they are doing something wrong, but because they are often working from incomplete information. Filing a return may satisfy compliance requirements, but it does not automatically mean someone is planning ahead, reducing risk, or taking advantage of the strategies available to them. So what changes when tax planning becomes proactive instead of reactive? The answer begins with understanding that tax filing and tax strategy are not the same thing. Experienced tax attorneys Ashlee Hall and Mary Lundstedt explain how business owners, investors, and high earners can benefit from legal guidance that looks beyond year-end reporting to encompass long-term planning, IRS readiness, and defensible tax mitigation. Ashlee emphasizes the importance of starting early, documenting decisions in real time, and being cautious with strategies that sound too good to be true. Mary points out that many costly tax problems begin when people wait until there is already an IRS issue, an exit event, or a missed opportunity before seeking help. Together, their insights encourage listeners to ask better questions, involve the right professionals earlier, and treat tax planning as an ongoing part of wealth protection. In this episode of Owner's Profit Playbook, Pat Mancuso talks with Ashlee Hall and Mary Lundstedt, Founding Partners at Hall Lundstedt, about why a CPA alone may not be enough to save business owners and high earners money. Ashlee and Mary discuss how proactive planning creates stronger outcomes, why legal tax guidance matters before problems arise, and examine audit readiness, risky strategies, IRS disputes, and exit planning.

    40 min
4.7
out of 5
13 Ratings

About

On Owner's Profit Playbook, we break down the strategies, structures, and financial blind spots that separate struggling operators from truly profitable businesses.