Healthcare Beans

James Haven, PhD

Healthcare Beans explores how policy, financing, technology, and market incentives shape American health systems. Through conversations with healthcare leaders, founders, and policy experts, the podcast examines what it takes to build more sustainable, patient-centered systems — and where innovation, partnerships, and capital can meaningfully improve outcomes.

  1. Jul 27

    Mobile mammography as healthcare infrastructure with Ryan Polselli, MD

    In this episode of Healthcare Beans, James speaks with Ryan Polselli, MD, founder and CEO of MammoLink, about why breast cancer screening remains underused despite decades of awareness, established clinical guidance, and broad insurance coverage. Ryan argues that the core problem is not simply awareness. Screening often conflicts with work, family responsibilities, appointment availability, financial uncertainty, and the natural tendency to postpone preventive care when no symptoms are present. He explains how MammoLink brings mammography and ultrasound directly to workplaces, schools, government sites, and rural communities through patient-centered mobile imaging units. The conversation also explores price transparency, payer quality incentives, direct-pay demand, rural health infrastructure, employer-sponsored screening, nationwide expansion, and the role of data and emerging technologies in the future of breast cancer detection. Episode Timeline 00:00 — Introduction to Ryan Polselli and MammoLink Ryan introduces his background as a board-certified radiologist and breast-imaging specialist and describes his focus on improving access to breast cancer screening. 01:02 — The breast cancer screening paradox Despite widespread awareness and strong evidence supporting screening, many women still do not receive regular mammograms. Ryan explains why awareness alone has not produced sufficient action. 03:35 — Where the screening process breaks down The discussion examines the balance between personal responsibility and system responsibility, including the burdens created by work, family obligations, and limited appointment availability. 04:56 — Designing preventive care around human behavior Ryan contrasts urgent medical care with preventive screening. When patients feel healthy, completing screening requires a proactive decision without the emotional urgency that drives emergency care. 06:06 — Making screening compatible with everyday life Ryan argues that screening must be redesigned around how women actually live rather than requiring patients to navigate numerous scheduling and logistical barriers. 07:12 — Financial barriers and uncertainty Insurance may cover a routine mammogram, but patients can still face uncertainty involving supplemental imaging, dense breast tissue, diagnostic follow-up, and unexpected bills. 09:23 — Delayed results and lost momentum Long waits for results can increase anxiety and weaken engagement. Ryan explains why faster feedback can restore patient control and encourage better screening habits. 10:39 — From patient experience to systems change MammoLink began as an effort to improve the individual screening experience but evolved into a broader model connecting patient behavior, economics, employer interests, and payer incentives. 13:04 — How the mobile imaging model works Ryan describes mobile units containing mammography, ultrasound, changing areas, procedure rooms, and other features typically found in an outpatient imaging center. 13:55 — Bringing screening into workplaces and communities Recurring visits to schools, employers, municipalities, and government sites allow patients to receive screening where they already spend their time. 14:20 — Social reinforcement and screening adherence Coworkers can encourage one another to participate, while returning to the same location each year can make regular screening easier to remember and complete. 16:09 — The economics of mobile mammography Mobile screening carries higher capital and operating costs than traditional outpatient imaging, but Ryan describes it as a high-cost, high-yield model capable of reaching populations that might otherwise remain unscreened. 17:00 — Legislative and payer tailwinds Coverage changes involving supplemental breast imaging, along with growing payer interest, may improve the economic viability of comprehensive mobile screening. 18:27 — Access is also about time Ryan emphasizes that patients can be disadvantaged by limited time and flexibility even when they are not financially disadvantaged. 19:54 — Incentives within traditional imaging pathways The conversation considers how fee-for-service payment can encourage separate visits, while a mobile model has stronger operational reasons to complete as much of the episode as possible in one encounter. 21:02 — HEDIS measures and payer motivation Ryan explains how quality measures and Medicare Advantage star ratings can create significant incentives for health plans to improve breast cancer screening rates. 22:27 — MammoLink’s no-surprise-billing approach Ryan describes the company’s decision not to send patients an unexpected bill after the visit, even when that means accepting some lost revenue. 25:05 — Technology supporting payment verification MammoLink is using automated insurance-verification technology to improve up-front accuracy while preserving its principle of no back-end patient billing. 25:30 — Can transparency increase competition? The discussion turns to whether better consumer awareness of price differences between hospitals, outpatient centers, and alternative providers can eventually place downward pressure on costs. 26:46 — Direct pay, privacy, and convenience Ryan discusses the growing number of patients who choose cash payment because they value privacy, simplicity, or freedom from insurance-related friction. 27:51 — Supporting patients after an abnormal finding MammoLink manages diagnostic evaluation up to the point of biopsy and is developing stronger relationships with breast surgeons and health systems to improve downstream handoffs. 29:55 — The rural breast-imaging access gap Ryan describes rural communities where mammography may not be available locally and where patients can postpone evaluating a concerning symptom for long periods. 30:40 — Public-sector and community partnerships MammoLink works with the Florida Department of Health, migrant health organizations, and other partners to bring screening into underserved areas. 31:52 — Rural transformation funding as infrastructure capital Ryan and James discuss whether public funding could cover the initial cost of mobile units while allowing the operating model to become sustainable without permanent subsidy. 33:13 — Expanding beyond Florida Ryan outlines a potential national growth strategy involving grants, outside investment, and targeted entry into cities or states with favorable conditions. 33:55 — Bootstrapping five mobile units Ryan discusses building the company without outside venture funding and reflects on the effort required to create its existing mobile fleet. 34:22 — The future of patient-centered mobile screening Ryan distinguishes genuinely patient-centered mobile care from simply relocating a traditional service and argues that future expansion will depend on proving outcomes and financial value. 35:30 — Demonstrating employer return on investment The conversation explores using clinical, operational, employee, and geospatial data to help employers measure cancers detected, time saved, employee satisfaction, and potential avoided costs. 37:05 — Employers as a preventive-care access channel Ryan predicts that employers could play a larger role in providing screening as they seek to strengthen benefits, workforce health, retention, and trust. 37:38 — AI and emerging breast-cancer detection tools Ryan discusses research involving AI, biological markers, RNA-based technologies, and other emerging tools that may complement mammography and genetic screening. 38:39 — No mission without margin The episode closes with a reflection on why healthcare innovation must be economically sustainable to achieve lasting scale and impact. Godspeed.. James Note: Some statistics and estimates discussed in this episode were provided conversationally by the host or guest and may be approximate. They have not all been independently verified by Healthcare Beans. Listeners should consult current primary sources before relying on specific figures for medical, policy, or business decisions.

  2. May 28

    Direct pay as a new access layer with Paula Muto, MD

    Episode summary In this episode of Healthcare Beans, James speaks with Paula Muto, MD, founder of UBERDOC, about the barriers patients face in accessing specialty care and how direct-pay models may help reshape the healthcare system. Paula shares the story behind UBERDOC, discusses the growth of the platform, and reflects on broader themes including patient autonomy, price transparency, rural access, the shortcomings of managed care, and the role of technology in modern care delivery. What we cover Why Paula Muto founded UBERDOC The access and affordability problems the company was built to address How direct-pay specialty care can strengthen the doctor-patient relationship Why traditional healthcare systems often create friction and delay The rise of direct primary care and adjacent care models Managed care, patient autonomy, and the consequences of delayed treatment Price transparency as a tool for patient empowerment New approaches to rural healthcare access Technology’s role in improving navigation and care delivery Direct pay, Medicare innovation, and new ideas around appointment access Chapter breakdown 00:00 Introduction to UBERDOC and Dr. Paula Muto 01:20 The birth of UBERDOC: solving for access and affordability 04:38 The growth of UBERDOC: from 40 to 5,000 doctors 07:18 Empowering patients through the doctor-patient relationship 09:43 Technology’s role in modern healthcare 11:35 The inefficiencies of traditional healthcare systems 14:17 The rise of direct primary care 17:04 The challenges of managed care and patient autonomy 18:23 A personal story: the consequences of delayed care 19:17 The exodus in healthcare 20:47 Price transparency and patient empowerment 23:24 Innovative solutions for rural healthcare 25:56 The role of technology in patient care 27:33 Challenges in the medical profession 29:04 Direct pay and Medicare innovations 31:31 Appointment banking and patient access Guest bio Paula Muto, MD is the founder of UBERDOC, a platform designed to improve access to specialty care through transparent, direct-pay appointments. A practicing physician and healthcare entrepreneur, she has focused her work on reducing barriers between patients and doctors while rethinking how care can be delivered more efficiently and affordably. Key takeaways Access remains one of the most persistent failures in healthcare delivery. Direct-pay specialty care offers an alternative to traditional referral and reimbursement pathways. Price transparency can give patients more agency and reduce confusion. Technology can improve care access, but only if it supports stronger doctor-patient relationships rather than more bureaucracy. New care models may not fully replace the current system, but they can expose where the system is no longer working well. Godspeed.. James

Ratings & Reviews

5
out of 5
6 Ratings

About

Healthcare Beans explores how policy, financing, technology, and market incentives shape American health systems. Through conversations with healthcare leaders, founders, and policy experts, the podcast examines what it takes to build more sustainable, patient-centered systems — and where innovation, partnerships, and capital can meaningfully improve outcomes.