Me, Myself, and AI

MIT Sloan Management Review

Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.

  1. Jul 21 ·  Bonus

    Creating Shared Prosperity With AI: Stanford Digital Economy Lab’s Erik Brynjolfsson

    Erik Brynjolfsson has a challenge for anyone worried about artificial intelligence: Stop asking what AI will do to us, and start asking what we will do with AI. In this episode, the Stanford University economist explains why technology isn’t the biggest barrier to progress — people, organizations, and institutions are. Drawing on new research into AI’s impact on jobs, productivity, and economic growth, he argues that the future isn’t predetermined: It will be shaped by the choices we make today. This is a timely conversation about human agency, shared prosperity, and why the most important AI breakthroughs may have less to do with technology than with how we use it. Read the episode transcript here. Guest bio: Erik Brynjolfsson is the Jerry Yang and Akiko Yamazaki Professor and senior fellow at the Stanford Institute for Human-Centered AI, and director of the Stanford Digital Economy Lab. He is also the Ralph Landau Senior Fellow at the Stanford Institute for Economic Policy Research, professor by courtesy at the Stanford Graduate School of Business and Stanford Department of Economics, and a research associate at the National Bureau of Economic Research. A best-selling author, Brynjolfsson focuses his research on examining the effects of information technologies on business strategy, productivity and performance, digital commerce, and intangible assets. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

    Creating Shared Prosperity With AI: Stanford Digital Economy Lab’s Erik Brynjolfsson
  2. Jun 22

    AI Upskilling at Scale: Bank of America’s Bernard Hampton

    Today’s episode, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and reskilling. Bernard Hampton, head of the financial institution’s Academy, explains how the learning and development organization focuses on workforce agility and a building combination of technical and soft skills. Bernard outlines a three-level approach to adopting artificial intelligence and shares situations in which he feels humans need to stay in the loop. Read the episode transcript here. Guest bio: Bernard Hampton leads The Academy, which is responsible for onboarding and upskilling more than 200,000 employees as Bank of America’s chief people organization. The Academy, a team of more than 1,000 dedicated professionals, provides expert facilitation and coaching, compliance education, and immersive technology. Hampton joined the bank in 2004 and has served in many leadership roles, including as a consumer banking division executive. In addition to serving as the bank’s executive market sponsor for the West Palm Beach market, he is an executive sponsor for multiple employee engagement groups, networks, and development programs including the Intergenerational Employee Network. Hampton also serves on the global advisory board for Operation Hope, and he is a Herndon Directors Institute fellow and a 2022 inductee to the Executive Leadership Council. He also serves as an executive board member of the Urban League of Palm Beach County. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

    AI Upskilling at Scale: Bank of America’s Bernard Hampton
  3. Jun 1

    AI for Interoperability in Health Care: Philips’s Carla Goulart Peron

    On today's episode, Philips’s chief medical officer Carla Goulart Peron shares how artificial intelligence is reshaping health care — not by replacing clinicians but by expanding access, improving diagnostics, and freeing doctors to focus more time on patients. Drawing on her experience practicing medicine in Brazil’s strained public health system, she explains how technologies like AI-assisted imaging and remote collaboration can bridge critical gaps in care. Carla also explores the challenges of trust, bias, interoperability, and women’s health data in the next era of AI-enabled medicine. She offers a grounded, global perspective on how technology can make health care more human. Read the episode transcript here. Guest bio: Dr. Carla Goulart Peron is chief medical officer at Philips. A physician by training, she leads the global team shaping the health technology company’s medical strategy for achieving scientific excellence across medical affairs, clinical research, medical safety, and health economics. Before joining Philips, she was vice president and chief medical officer for surgical innovations and robotics at Medtronic. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

    AI for Interoperability in Health Care: Philips’s Carla Goulart Peron
  4. May 5

    Behind the AI in the Newsroom: The Washington Post’s Vineet Khosla

    In this episode, Sam speaks with Vineet Khosla, CTO of The Washington Post, about how AI is reshaping the way news is produced, delivered, and consumed. Vineet argues that journalism itself isn’t broken — but the formats people use to consume news are rapidly evolving, especially as audiences increasingly interact with information through AI. The conversation explores how the Post is experimenting with personalized AI podcasts, AI-powered research tools for journalists, and conversational news experiences that help readers understand not just what happened but why it matters and how it connects to other world events. Behind the scenes, the Post is deploying artificial intelligence across the entire organization, and Vineet shares details about the organization’s “AI everywhere” philosophy. Read the episode transcript here. Guest bio: Vineet Khosla, chief technology officer at The Washington Post, is a renowned AI engineer whose career has been marked by groundbreaking achievements. Before joining the Post in 2023, Khosla created Uber’s global maps routing system with cutting-edge AI tools. He was the first engineering hire for Siri’s natural language engine, and as a senior AI engineer with Apple, he played a central role in developing the core natural language understanding engine and the architectural framework that allowed the virtual assistant to operate on devices.  Khosla has been working with AI since 2005 and is the holder of two patents and multiple white papers published on the subject. He earned a master’s in artificial intelligence at the University of Georgia and a bachelor’s in computer science at Pittsburg State University. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

    Behind the AI in the Newsroom: The Washington Post’s Vineet Khosla
  5. Apr 21

    Industrial AI for the Physical World: Siemens’s Peter Koerte

    In this episode, Sam talks with Peter Koerte, member of the managing board and chief strategy and technology officer of Siemens, about how industrial AI is quietly transforming the infrastructure that powers everyday life. While consumer AI grabs headlines, Peter explains how artificial intelligence is improving factories, transportation systems, energy grids, and buildings behind the scenes. The conversation explores what makes industrial AI different — from the need for near-perfect accuracy to the challenge of working with proprietary, domain-specific data. Peter shares examples like predicting train door failures days in advance, optimizing building energy use, and accelerating complex engineering simulations. Peter and Sam also discuss the importance of domain expertise, the value of data-sharing partnerships across companies, and why transformation is as much about people and workflows as it is about technology. Read the episode transcript here. Guest bio: As a member of the managing board, chief strategy officer, and chief technology officer of Siemens, Peter Koerte is responsible for developing the company’s strategy and leading its worldwide research and development activities. His current priorities include accelerating development of innovative sustainable technologies and continuing development of the Siemens Xcelerator business platform. Koerte previously headed Digital Health, a Siemens Healthineers unit that develops AI-supported diagnostic procedures for health care. He joined the corporate strategy side of the company in 2007 after working for the Boston Consulting Group. Koerte holds a master’s degree in business and engineering from the Karlsruhe Institute of Technology and a doctorate in strategy and international management from the WHU-Otto Beisheim School of Management. He also completed the General Management Program at Harvard Business School. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

    Industrial AI for the Physical World: Siemens’s Peter Koerte
  6. Apr 7

    Disintegrating the Org Chart: ServiceNow’s Jacqui Canney

    In this episode, Sam is joined by Jacqui Canney, chief people and AI enablement officer at ServiceNow. Jacqui outlines how the software company has embedded AI agents into processes like employee onboarding to automate tasks, personalize experiences, and free up people’s time to focus on higher-value work. She emphasizes that successful adoption of artificial intelligence requires strong change management, workforce training, and a focus on talent — not just technology — including companywide AI skill assessments and personalized learning paths. Tune in to learn why Jacqui sees AI as a human capital opportunity. Read the episode transcript here. *Please take our listener survey: ⁠⁠mitsmr.com/podcastsurvey⁠⁠ It's short — we promise! — and all respondents will receive a free MIT SMR article collection, "Maximizing the Value of Generative AI." Guest bio: Jacqui Canney is the chief people and AI enablement officer at ServiceNow, where she leads the enterprise software company’s talent strategies for improving employees experience and preparing them for the future workforce through the use of technology and generative AI. Before joining ServiceNow in 2021, Canney served as chief people officer at WPP and Walmart. She previously worked at Accenture for 25 years. Canney currently sits on the board of directors for food delivery platform Wonder and nonprofit Project Healthy Minds. She’s also on the Institute for Corporate Productivity’s Chief HR Officer Board and Boston College’s board of trustees, and she cochairs the Boston College Wall Street Business Leadership Council. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

    Disintegrating the Org Chart: ServiceNow’s Jacqui Canney
  7. Mar 24

    Shifting AI From Fear to Optimism: U.S. Department of Labor’s Taylor Stockton

    In this episode, Sam speaks with Taylor Stockton, chief innovation officer at the U.S. Department of Labor, about how artificial intelligence is reshaping the workforce. Taylor emphasizes that AI is having an economywide impact, transforming tasks within nearly every job rather than affecting only certain industries or specific roles. He stresses the importance of helping workers and businesses adapt. He also argues that AI literacy is becoming a foundational skill and should be prioritized alongside soft skills like relationship building, which will remain essential for differentiation in an AI-driven economy. Taylor calls for shifting the public narrative from fear to optimism, toward highlighting the ways that AI expands opportunity, mobility, and meaningful work, instead of deepening uncertainty. Read the episode transcript here. Guest bio: As the chief innovation officer of the U.S. Department of Labor, Taylor Stockton leads an exploration into how artificial intelligence and emerging technologies impact the labor market and American workers, as well as what new innovations can support workers in achieving the American dream. Stockton cofounded venture capital firm Pathway Ventures, which focuses on the future of work, and was the chief operating officer of an AI-powered workforce development company. He received his bachelor’s in management at Boston College and Master of Business Administration from Harvard Business School. *Please take our listener survey: ⁠⁠⁠mitsmr.com/podcastsurvey⁠⁠⁠ It's short — we promise! — and all respondents will receive a free MIT SMR article collection, "Maximizing the Value of Generative AI." Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AND AI® is a federally registered trademark of Massachusetts Institute of Technology. All rights reserved.

    Shifting AI From Fear to Optimism: U.S. Department of Labor’s Taylor Stockton

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Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.

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