Talking Insights

Esomar

Researchers work every day to understand the changing landscape around them - but what deeper insights can we find through their work that can help shape our future? Join Esomar on a journey of discovery, as we bring together guests from around the globe to explore the biggest questions of today, diving deeper into the challenges that face our society, and uncover new insights about the world around us.

  1. May 27

    The Continuous Insights Ecosystem That Keeps Brands Ahead of Consumer Shifts

    Unlock how AI is revolutionizing consumer insights—shifting from slow, project-based research to an always-on, real-time understanding of people's needs and contradictions. Ester Marchetti, Chief Innovation Officer at Bolt Insights, reveals how advanced AI tools are enabling brands to connect more authentically with consumers, uncover hidden truths, and make faster, more impactful decisions in a rapidly changing world. In this episode, Ester shares compelling stories of AI-generated personas bringing real consumer struggles to life, transforming the way brands see and engage their audiences. You'll discover how AI enhances, but doesn't replace, the critical human skills of storytelling, judgment, and interpretation—showing why the future of insights is a perfect blend of technology and human expertise. We break down how insights professionals can develop storytelling muscles and critical thinking to remain indispensable in an AI-driven landscape. Ester discusses the pivotal moment when AI moved from simple automation to a powerful, interactive force that makes consumer conversations more genuine and nuanced. She highlights the broader shift towards continuous intelligence ecosystems that respond instantly to market changes, enabling companies to act on real-time data instead of waiting months for reports. If you're a market researcher, brand strategist, or innovation leader eager to stay ahead, this episode teaches how to embed AI into your insights process without losing the human touch. And as Ester prepares to host her upcoming master class at the Esomar Asia Pacific 2026 | Beyond Balance conference in Tokyo, she shares invaluable insights on how AI can underpin strategic storytelling and decision-making. Plus, catch Ester live on stage at the Esomar Asia Pacific 2026 | Beyond Balance, where she'll delve deeper into these transformative insights. This is essential listening for anyone passionate about understanding and connecting with consumers in a faster, smarter way—because in the future of insights, it’s human stories powered by AI that will lead the way. Learn more here: https://esomar.org/events/asia-pacific-2026-tokyo  Send us Fan Mail ----------------------------------------------------------------------------------------------- Talking Insights is a Research World and Esomar production.  Hosted by Antonio Almeida Music by FreeMusicForVideo from Pixabay Graphics by Brandon Heim ----------------------------------------------------------------------------------------------- If you’d like to be featured in a future episode or share your story, send us an email at podcast@esomar.org. ----------------------------------------------------------------------------------------------- Subscribe to Esomar on Youtube - http://bit.ly/2Vk6j6a • Follow us on LinkedIn - http://bit.ly/2Drifcg Esomar 2025

    15 min
  2. Apr 29

    The Hidden Leadership Decisions That Make Brands Grow or Stagnate

    Most brands struggle to grow consistently, not because of market conditions—it's the leadership decisions that make or break sustained success.  Lucas Hulsebos, CEO of DVJ Insights and author of The Growth Decision, reveals the hidden architecture behind what separates unstoppable brands from those stuck in stagnation. In this eye-opening episode, Lucas shares insights from over 20,000 interviews with marketing professionals worldwide—uncovering the real strategic growth gap that leaders often overlook. You'll discover why growth is less about luck and more about deliberate, structural choices that shape a brand's future. From KPIs and culture to decision-making in the age of AI, Lucas breaks down the critical habits and structures high-growth companies employ—like maintaining focus on core competencies, embedding purpose in culture, and making decisive leadership calls that sustain momentum over years. We dive into concrete frameworks such as the growth paradox and the strategic growth cap, explaining why many companies falter when they neglect these principles. You'll learn how emphasizing demand-driven metrics, establishing a strong company culture, and choosing the right investment priorities can unlock explosive, sustainable growth—or bring stagnation if ignored. This episode is essential for CEOs, marketing leaders, and entrepreneurs serious about breaking free from growth stalls. The stakes are clear: without making these hard leadership choices, your brand risks falling behind in an increasingly competitive landscape. But with the right insights, you'll discover how to turn structural decisions into your greatest growth engine. If you're tired of guesswork and want to adopt proven leadership strategies that build long-term brand health, this conversation is your blueprint.  Whether you're scaling a startup or revitalizing an established company, Lucas’s insights will challenge your assumptions and inspire bold, strategic action. Learn more about the Book here: https://www.dvj-insights.com/nl/book-the-growth-decision Send us Fan Mail ----------------------------------------------------------------------------------------------- Talking Insights is a Research World and Esomar production.  Hosted by Antonio Almeida Music by FreeMusicForVideo from Pixabay Graphics by Brandon Heim ----------------------------------------------------------------------------------------------- If you’d like to be featured in a future episode or share your story, send us an email at podcast@esomar.org. ----------------------------------------------------------------------------------------------- Subscribe to Esomar on Youtube - http://bit.ly/2Vk6j6a • Follow us on LinkedIn - http://bit.ly/2Drifcg Esomar 2025

    22 min
  3. Apr 23

    The First Step Toward Trustworthy AI in Sensitive Research Environments

    Most organizations are missing out on invaluable human stories because they fear AI will strip away the soul of qualitative data. But what if the real breakthrough lies in how humans and AI collaborate?  James Goh, CEO of the groundbreaking platform iLiz, reveals how responsible "human-in-the-loop" AI is reshaping global research — from UNICEF to UN evaluations — by empowering, not replacing, human insight. In this eye-opening episode, James shares behind-the-scenes stories of applying AI to analyze thousands of open-ended responses across dozens of languages, uncovering hidden insights that traditional methods miss.  You'll discover how AI can identify nuanced meaning and rich narratives, while humans ensure accuracy on ambiguous or sensitive topics. James breaks down proven frameworks for implementing AI responsibly, balancing automation with the critical human touch needed for trust and ethical integrity. We explore key challenges like safeguarding sensitive data, building trust with vulnerable populations, and overcoming skepticism from research teams. James reveals the “first steps” any organization can take to pilot AI—no more fears, just strategic experimentation that unveils new insights and amplifies human stories. His vision demonstrates that AI’s true power isn’t in replacing us but in expanding our capacity to understand the complex tapestry of human experience. Whether you're in academia, NGOs, market research, or managing mountains of open-ended data, this episode offers practical advice and inspiring possibilities for integrating AI thoughtfully and ethically.  Don’t miss these insights into the future of qualitative research—where AI and human empathy come together to unlock stories more rich, nuanced, and impactful than ever before. Send us Fan Mail ----------------------------------------------------------------------------------------------- Talking Insights is a Research World and Esomar production.  Hosted by Antonio Almeida Music by FreeMusicForVideo from Pixabay Graphics by Brandon Heim ----------------------------------------------------------------------------------------------- If you’d like to be featured in a future episode or share your story, send us an email at podcast@esomar.org. ----------------------------------------------------------------------------------------------- Subscribe to Esomar on Youtube - http://bit.ly/2Vk6j6a • Follow us on LinkedIn - http://bit.ly/2Drifcg Esomar 2025

    20 min
  4. Apr 1

    From Qualitative to Quantitative: Validating Personas

    Most teams struggle to turn rich qualitative insights into scalable, actionable business strategies — but what if you could transform deep research into a measurable, organization-wide advantage? Melissa Ramon and Nadja Baum reveal how they bridged that gap using a hybrid approach that combines qualitative depth with quantitative rigor, all without starting from scratch. Their innovative framework not only validated existing personas but also created a reusable infrastructure that continuously drives product, content, and strategy decisions with confidence. In this episode, you'll discover: How to leverage qualitative personas into scalable survey-based classifications without costly segmentation exercisesThe surprising alignment between qualitative hypotheses and quantitative results, and what that means for your teamThe creation and impact of a reusable "typing tool" that engaged stakeholders and empowered ongoing researchPractical strategies for embedding audience insights across product roadmaps, marketing strategies, and editorial decisionsWhy leadership buy-in and operational integration are key to making data-driven personas truly work for your businessIf you're curious about building a durable audience understanding that fuels smarter decisions and deeper customer empathy — this episode is your blueprint. Whether you're in research, product, marketing, or leadership, you'll walk away with actionable tips to turn qualitative insights into real business impact today. Send us Fan Mail ----------------------------------------------------------------------------------------------- Talking Insights is a Research World and Esomar production.  Hosted by Antonio Almeida Music by FreeMusicForVideo from Pixabay Graphics by Brandon Heim ----------------------------------------------------------------------------------------------- If you’d like to be featured in a future episode or share your story, send us an email at podcast@esomar.org. ----------------------------------------------------------------------------------------------- Subscribe to Esomar on Youtube - http://bit.ly/2Vk6j6a • Follow us on LinkedIn - http://bit.ly/2Drifcg Esomar 2025

    21 min
  5. Jan 21

    Unlocking Innovation: The Edge Framework Explained

    In this episode of Talking Insights, we welcome Sandro Kaulartz, Ajay Bangia, April Jeffries, and Karin O’Neill to explore the EDGE Framework, a methodology that focuses on identifying high-growth opportunities by examining extreme behaviors and divergences from the norm. The conversation delves into the integration of AI with qualitative research to uncover insights about user behavior at the margins, and how organizations can leverage these insights for innovation and growth. The panel discusses practical steps for applying the Edge Framework in various industries, emphasizing the importance of understanding user needs and behaviors to drive successful product development and marketing strategies. You can explore this paper and some others here:  The Next Big Thing - Exploring the EDGE for high growth opportunitiesThe Vibrant FringesIpsos Views: Bigger Innovations Need Bigger DataAnd the Research World article mentioned in the episode here:  https://researchworld.com/hot-topics/the-next-big-thing-exploring-the-edge-for-high-growth-opportunities  Send us Fan Mail ----------------------------------------------------------------------------------------------- Talking Insights is a Research World and Esomar production.  Hosted by Antonio Almeida Music by FreeMusicForVideo from Pixabay Graphics by Brandon Heim ----------------------------------------------------------------------------------------------- If you’d like to be featured in a future episode or share your story, send us an email at podcast@esomar.org. ----------------------------------------------------------------------------------------------- Subscribe to Esomar on Youtube - http://bit.ly/2Vk6j6a • Follow us on LinkedIn - http://bit.ly/2Drifcg Esomar 2025

    28 min

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About

Researchers work every day to understand the changing landscape around them - but what deeper insights can we find through their work that can help shape our future? Join Esomar on a journey of discovery, as we bring together guests from around the globe to explore the biggest questions of today, diving deeper into the challenges that face our society, and uncover new insights about the world around us.