The Wireless Way, with Chris Whitaker

Chris Whitaker

Leave a review on Facebook- https://www.facebook.com/Thewirelesswaypodcast/reviews Visit the website- www.thewirelessway.netWelcome to the Wireless Way, a podcast designed for individuals interested in learning how technology is used to help us all become more efficient and effective leveraging the latest in technology. Each episode we learn about the journey of each guest and how technology has played a part in their adventure.    The Wireless Way is a show tailored for technology advisors and consultants, with a singular aim: to enrich and empower our valued partners. Join us on this journey of growth and learning.  If you want to know more about me, I'm on Linkedin at https://www.linkedin.com/in/christopherwhitakersolutionpro/ . Check out my website at www.thewirelessway.net. Be sure to subscribe to my YouTube channel- https://www.youtube.com/@wirelesswhit/featured

  1. 2d ago

    Do It Scared: The Internship Lesson Every Student Needs, conversation with Jia Lin, a Furman University Student

    Send us Fan Mail Do it scared: Finding direction through internships, AI, and tech Chris Whitaker speaks with Jia Lin, a rising senior at Furman University studying computer science and Chinese studies, about how an internship opened her eyes to solution engineering, collaboration, and the human side of technology. They also dig into AI, ethical use, and why taking risks early can help shape a career path.In this episode, Chris and Jia Lin explore how classroom learning compares to real-world tech work, why networking is really about genuine connection, and how language and cultural skills can expand career options. Jia Lin also shares a practical mindset for students and early-career professionals: do it scared. Key topics Chris introduces Jia Lin as a computer science and Chinese studies student at Furman University, and explains why her early-career perspective made her a standout guest.Jia Lin shares that she is a first-generation student from a Chinese immigrant family and is exploring cybersecurity, cloud, and full stack development as possible paths.She explains how she found the internship through Furman’s career and internship fair and why the solution engineering role appealed to her as a bridge between technical work and people-facing communication.Jia Lin says one of her biggest surprises was how diverse the engineering team was, with people coming from engineering, cybersecurity, and communication backgrounds.She also found solution engineering much more social than expected, with a strong emphasis on understanding pain points, collaborating, and communicating with different departments.The internship helped her see where college learning aligned with real work, especially around AI ethics, but also showed her how much professional communication and collaboration are learned on the job.Jia Lin says networking mattered most when it became genuine relationship-building, especially through “walk-a-mile” meetings with people across departments like marketing, sales, and supplier services.She explains how Chinese studies and computer science connect more than she first expected, especially in roles that require cross-cultural communication and awareness of global technology ecosystems.The conversation turns to AI, where Jia Lin shares how she uses it for practical support in daily life, including meal planning as a type 2 diabetic, while still challenging outputs and fact-checking them.Chris and Jia Lin discuss how colleges are responding to AI with new policies, and how students are navigating what counts as acceptable use in class.Jia Lin closes with advice for students and young professionals: do it scared, because trying new things, even nervously, can lead to growth, friendships, and unexpected opportunities.Timestamps 00:00 - Chris introduces Jia Lin and her interdisciplinary background  03:25 - Chinese studies, tech interests, and life outside class  05:38 - How she found the internship at the career fair  08:06 - Why the engineering team felt more diverse than expected  09:17 - Classroom learning vs real-world professional skills  11:44 - Why genuine networking became the most valuable skill  13:39 - How Chinese studies and computer science fit together  15:33 - Exploring cybersecurity, cloud, and full stack as career paths  18:08 - AI in daily life and why Jia Lin is optimistic about it  21:35 - Why AI outputs should be challenged and fact-checked  23:49 - How Furman and other colleges are handling AI in education  28:33 - Why solution engineering blends tech, business, and people skills  31:51 - Do it scared: Jia Lin’s main advice for students  37:42 - Why internships and life advice matter for college students  38:41 - Chris closes with the value of sharing the episode with students and families Notable quotes “Do it scared.” “I would say take AI with a grain of salt.” “You will never know where people or connections will take you.” Connect with Jia Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    Do It Scared: The Internship Lesson Every Student Needs, conversation with Jia Lin, a Furman University Student
  2. 4d ago

    Why Most AI Projects Fail Before They Start, Conversation With Shawn Mills, CEO at Pisteyo

    Send us Fan Mail AI, leadership, and adoption with Shawn Mills This episode focuses on how organizations should approach AI as a business strategy, not just a technology purchase. Chris Whitaker is joined by Shawn Mills, CEO and chairman at Pisteyo, who brings a practical view of what actually works when companies try to adopt AI. The conversation covers leadership alignment, change management, and why education matters just as much as the tools themselves. Key topics In this episode: Shawn Mills shares how his background in finance, sales, and entrepreneurship shaped the way he thinks about business and technology.We discuss: why AI adoption is usually a people and process challenge, not just a tooling challenge.Shawn explains: the meaning behind the name Pisteyo, including its roots in off-piste skiing and the Greek meaning tied to belief.We explore: how Pisteyo positions itself as a management consulting firm first, then a technology solution provider.Shawn breaks down: why CEOs, boards, CTOs, and CIOs are often the real drivers behind AI initiatives.We cover: the common mistake of buying an AI tool and expecting adoption without training, enablement, or context.Shawn shares: why smaller and mid-market companies can now compete more effectively because AI gives them access to capabilities once reserved for larger firms.We discuss: prompt quality, AI slop, and the need to understand and explain AI-generated output before passing it along.Shawn emphasizes: that business and technology teams need to stay in lockstep or AI projects can drift away from real business needs.We close with: advice on leadership alignment, curiosity, and continuous learning as AI capabilities keep accelerating.Timestamps 00:00 - Why AI is now at the center of every tech conversation  02:41 - What Shawn Mills is seeing in executive AI journeys  03:17 - Life outside work: hiking, surfing, Nepal, Peru, and Costa Rica  05:35 - From finance and investment banking to sales, marketing, and operating companies  07:29 - The biggest lesson: use your network and ask for help  09:34 - How American Airlines flight benefits sparked a lifetime of adventure  10:21 - Why AI is transforming financial modeling and analysis  12:11 - The real story behind the name Pisteo  14:45 - Why Pisteo starts with business strategy, not technology  16:52 - The board and CEO pressure driving AI initiatives  18:33 - Passive resistance and why education gets forgotten  20:49 - Why upper mid-market companies are the best fit  22:42 - How AI is leveling the playing field for smaller companies  24:32 - The most common AI failure: tool first, training never  27:38 - Why the AI capability gap keeps growing  29:41 - Is AI making people smarter or lazier?  32:21 - Why technologists must partner with the business  35:25 - Lightning round: coffee, books, leadership, and video  37:28 - Why executive alignment is critical to AI success  38:36 - Closing thoughts and final takeaway Notable quotes “If you're not falling, you're not learning.” “I’m literally the smartest person on the planet as long as I have access to AI.” “Bring the leadership team along with you on the journey.” More on Shawn Mills More on Pisteyo Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    Why Most AI Projects Fail Before They Start, Conversation With Shawn Mills, CEO at Pisteyo
  3. Jul 29

    Fail Forward Wins with Tyler Hoffman, CEO of Metro Wireless

    Send us Fan Mail In this episode, Chris Whitaker sits down with Tyler Hoffman, CEO of Metro Wireless, to talk about wireless connectivity, business growth, and building for the long term. Tyler shares how Metro Wireless is helping partners solve complex connectivity challenges with engineered solutions, bonded wireless, and enterprise-grade service.They also dig into what’s changing in the wireless market, why planning matters before deployment, and how Tyler is growing without private equity pressure. It’s a practical, honest conversation about discipline, resilience, and staying focused on what actually works. 00:00 - Introduction and episode overview  00:28 - Tyler Hoffman’s background and education  01:09 - The importance of learning from failures  02:36 - Tyler’s personal hobbies and work-life harmony  03:08 - Industry insights: segmentation in wireless connectivity  04:22 - The current state of wireless solutions and the channel  05:16 - Growing Hoffman Capital with acquisitions  06:48 - Tyler’s journey from multiple job dismissals to success  08:01 - The importance of work-life harmony and adversity  09:36 - Industry trends: bonded solutions, private LTE, and enterprise focus  10:24 - Challenges in commoditized markets and the shift to higher-value solutions  12:26 - Metro Wireless’s expanded offerings: from SIM cards to bonded solutions  13:30 - Success stories with bonding multiple circuits for reliability  15:43 - Static IPs and their significance in enterprise wireless  16:10 - How AI influences wireless operations and customer experience  18:42 - Tyler’s success with channel partners and vertical focus  19:17 - Details on project-based wireless deployments  21:05 - Co-management, ongoing support, and the “plan, build, manage” approach  22:39 - Recent acquisition of Volley Communications and its strategic value  25:22 - Deciding between going direct to carriers vs. working with partners  26:38 - The value of bonding multiple carriers for redundancy and performance  28:55 - Rapid deployment in critical energy sector projects  31:00 - Wireless as primary connection: dual 5G circuits and fiber  32:59 - Future of wireless tech: 6G, latency, and throughput  33:05 - Growth ambitions for Metro Wireless and Hoffman Capital  35:41 - Tyler’s philosophy: playing long-term games with long-term people  37:09 - Navigating industry noise, shiny objects, and maintaining focus  38:43 - Final thoughts: focus, discipline, and long-term vision Meet Tyler Meet Metro Wireless Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    Fail Forward Wins with Tyler Hoffman, CEO of Metro Wireless
  4. Jul 24

    The Hidden Opportunity in Moving Beyond Circuit Slinging to Value-Based Connectivity, with Blaise Brady from Graphiant

    Send us Fan Mail Enterprise Networking Digital Transformation Channel Growth The Future of Enterprise Networking and Digital Transformation with Blaise Brady In this episode, Blaise Brady shares his decades of experience in network modernization, the evolution of enterprise architectures, and the transformative impact of AI on network design. Discover how organizations can better prepare for the next decade of rapid digital change. Main Topics: The evolution from legacy networks to SD WAN and AI-driven architecturesKey shifts and future predictions in enterprise networkingThe role of wireless technology in edge and mobile connectivityStrategic advice for channel partners to unlock new revenue streamsPractical solutions from Graphiant addressing MPLS, VPNs, and cloud connectivityThe importance of focusing on value-driven conversations and customer educationPredictions for retiring traditional networking solutions in favor of innovative, scalable solutionsTimestamps: 00:00 - Welcome and introduction with Blaise Brady, a leader in enterprise networking  01:02 - The rapid evolution of enterprise connecting technologies in the cloud and AI era  04:13 - Key historical shifts in enterprise network architectures, SD WAN's race to the market  05:51 - Comparing SD WAN to legacy solutions and the age of “dinosaur” technologies  07:09 - Current state of the technology industry and the importance of channel growth  10:00 - Trends CIOs should focus on: from hardware to software-defined and operational expenses  16:34 - Impact of AI on network architecture, workloads, and automation  20:28 - The escalating demand for throughput and security driven by AI and big data  22:16 - Wireless technology’s role in edge and mobile enterprise connectivity  23:28 - Curiosity and openness in adopting new network strategies and edge connectivity  24:24 - Strategic advice for partners: shifting from circuit slinging to blue ocean opportunities  26:49 - Displacement of traditional MPLS and VPN solutions by innovative networking models  28:32 - What problems Graphiant addresses and ideal customer profiles  35:59 - Predictions for enterprise networking over the next five years, including the retirement of MPLS  36:36 - The best career advice: ask for what you want and embrace evolution  37:38 - Final thoughts: focusing on value and success in network strategies Resources & Links Graphiant - Network as a ServiceConnect with Blaise Brady: LinkedInRemember: Focus on delivering value through your solutions and conversations, and success will follow. Thanks for listening to The Wireless Way! Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    The Hidden Opportunity in Moving Beyond Circuit Slinging to Value-Based Connectivity, with Blaise Brady from Graphiant
  5. Jun 25

    Why Simplifying Wireless Technology is the Key to Better Business Decisions and Coverage, conversation with Christian Rouffaert, CEO of Teragence.

    Send us Fan Mail The Future of Wireless Connectivity: Insights from Christian Rouffaert In this episode of The Wireless Way, Christian Rouffaert, CEO of Teragence, shares his deep expertise on the evolving wireless landscape, especially around indoor connectivity, data-driven insights, and emerging technologies like 5G and beyond. Whether you're a tech advisor or a business leader, understanding these trends is crucial for staying ahead.Key Topics:   How wireless networks are transforming with 5G, IoT, edge computing, and AI The importance of actionable network intelligence versus proxies and projectionsChallenges and solutions for indoor wireless in warehouses, theaters, and retailBuilding owner and real estate perspectives on connectivity as a value driverTools and data services Terigence offers for network planning, fault diagnosis, and digital twinsThe role of storytelling to simplify complex wireless concepts for non-technical stakeholdersFuture outlook: The growing need for indoor coverage and 3D modeling of buildingsThe fragmentation of the wireless supply landscape with private networks and diverse providersIn this episode: Christian's career journey from data centers to wireless and his approach to translating massive network data into actionable insightsThe challenges of indoor mobile connectivity and innovative ways to address themHow real estate development and retail chains are increasingly prioritizing connectivityThe importance of clear storytelling in technology—what it really means to improve network performanceExciting prospects: The transition towards AI-enabled, low-latency 6G networks  Timestamps:00:00 - Introduction to the episode and Christian Rouffaert background  02:12 - Christian's unexpected career pivot and the importance of storytelling in tech  05:07 - Turning network data into actionable insights and customer outcomes  10:18 - Challenges in indoor wireless connectivity and how to address them  13:40 - The language barrier between technical providers and real estate developers  15:35 - Decision matrices to choose the right wireless solution for buildings  19:43 - Trends in indoor connectivity and the impact on real estate economics  22:11 - What Teragence offers: data products, digital twins, and consulting  26:40 - Use cases: theaters, hotels, retail, and hospitality  29:40 - Planning for private cellular networks in underserved areas  42:41 - The future of indoor connectivity: 6G and evolving architecture  45:17 - The importance of agility and adapting to rapid technological change  48:33 - Final thoughts on security, device sprawl, and AI's role  49:28 - Wrapping up and staying connectedResources & Links:   Teragence Christian Rouffaert - LinkedInDigital Twin conceptThis episode offers a comprehensive look at the converging worlds of wireless technology, data, and real estate development. Christian's insights clarify why understanding and simplifying network data is more critical than ever—and how the industry will evolve in the coming years. Whether you're planning new indoor deployments or thinking about future network standards, there's a wisdom here for every technology architect and business leader. Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    Why Simplifying Wireless Technology is the Key to Better Business Decisions and Coverage, conversation with Christian Rouffaert, CEO of Teragence.
  6. Jun 11

    Problem First Method: Building Clarifying Products by Asking Better Questions, with Author Kevin Dias.

    Send us Fan Mail In this episode, Kevin Dias discusses the core principles of his "Problem First Method," emphasizing the importance of understanding customer problems deeply before jumping to solutions. Kevin shares stories from his experience in SaaS and healthcare, illustrating how problem-first thinking leads to better product outcomes and avoids costly missteps.Key topics: Mastering Problem First Thinking to Build Better Products with Kevin Dias Key Topics:  The core difference between problem-first and solution-first thinking  Implementing the feature alignment document for better problem framing  The significance of asking “why” multiple times to dig deeper into customer pain points  Lessons from real-world stories: failures and successes in product development  The role of AI in accelerating development while maintaining human curiosity and critical thinking  Strategies for teams to avoid solution fixation and foster customer-centric innovation  Practical tools to identify the root causes of issues before building solutions  How digital transformation impacts customer expectations and problem-solving  Timestamps:  (00:00) - Introduction: Why understanding the problem is essential for product success  (01:12) - Kevin Dias’ background and the problem-first framework  (02:10) - The impact of media and cultural experiences on thinking  (03:03) - How a shift from solution to problem focus emerged in Kevin’s career  (04:01) - The story of developing a solution for teletherapy privacy—without enough discovery  (05:09) - Applying the Five Whys to reveal underlying problems in diverse industries  (06:35) - The influence of AI in development speed and the importance of human oversight  (07:45) - The problem atlas and planning versus feature roadmaps  (09:05) - The cultural shift in customer sophistication and its effect on product design  (10:09) - How to cultivate problem-first thinking within teams and leadership  (11:36) - Practical application: avoiding building the wrong solution and saving resources  (13:04) - Stories from healthcare and other industries illustrating the problem-first approach  (14:01) - The importance of asking better questions for long-term success  (15:30) - The role of curiosity and critical thinking amid rapid tech advancements  (16:49) - Avoiding “solution fixation” and focusing on customer needs  (17:45) - Implementing the problem atlas in teams to prioritize effectively  (19:25) - How AI tools should complement, not replace, analytical thinking  (20:45) - Building a strategic mindset: mastering the five whys for better outcomes  (22:14) - The importance of framing problems clearly before solutions  (23:45) - When and how to move problems to the top of planning documents  (25:28) - Real-world examples of resource savings through problem-centric planning  (29:52) - Learning from failures: the impact of insufficient problem discovery  (30:45) - Tools like the five whys and problem atlas as part of strategic product management  (32:31) - How data and automation can help minimize manual work, focusing on actual problems  (36:40) - The lessons from stories of how getting to the root of problems saved or sank projects  (37:34) - Book structure and who should read it  (43:10) - The critical role of tools, skilled employees, and avoiding burnout in high-skill roles  (45:23) - Final takeaway: understanding the problem before falling for the solution   Problem First Method - Kevin Dias buy book here and learn more.   Kevin Dias on LinkedIn  Problem First Method Book on Amazon  Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    Problem First Method: Building Clarifying Products by Asking Better Questions, with Author Kevin Dias.
  7. May 18

    The Cloud Ain’t Magic If the Internet’s Down, From Submarines to SIM Cards: Todd Holsombeck Explains the Wireless Wilderness

    Send us Fan Mail Embracing Connectivity Innovation: Insights from Todd Holsombeck In this episode of The Wireless Way, Todd Holsombeck shares his deep expertise on the evolution of wireless connectivity, private cellular networks, and strategic questions that unlock business value. Whether you're in sales, IT, or an architect shaping future solutions, Todd's practical insights help reframe how we approach connectivity challenges and opportunities. In this episode: Todd’s journey from Navy submariner to sales and tech leader in wireless connectivityThe importance of asking diagnostic questions to uncover real business problemsHow commercial wireless, 5G, and private cellular networks are transforming enterprise infrastructurePractical strategies for reducing connectivity costs while increasing reliabilityThe role of intelligent management tools like wireless windows for operations efficiencyEmergence and application of private LTE and CBRS in enterprise environmentsFuture trends including 6G, Redcap, and beyond—what to watch forThe critical importance of hybrid solutions—combining landlines, fiber, cellular, and wirelessThe impact of AI and smart overlay technology on connectivity managementKey questions for assessing cellular backup, antenna placement, and device lifecycleHow to identify and capitalize on opportunities around pots line replacement and IoT securityTimestamps: 00:00 - Introduction and episode overview  02:12 - Todd’s background and how he got into wireless sales  03:58 - The power of asking the right questions in connectivity solutions  05:57 - Uncovering pain points: real stories and lessons learned  08:26 - The growing role of wireless backup and redundancy in business continuity  09:41 - The evolution from traditional landlines to dual 5G connections  10:33 - Cost benefits and reliability improvements with wireless solutions  11:52 - The future of satellite connectivity: Starlink, Kuiper, and LEO  13:34 - The strategic value of intelligent visibility into networks  14:48 - Managing cellular solutions: questions to ask about performance and hardware age  15:42 - The importance of specs, device lifecycle, and ongoing maintenance  16:55 - Private cellular networks: the upcoming wave for manufacturing and healthcare  17:46 - Use cases for CBRS and private LTE in industrial and campus environments  19:06 - Neutral host opportunities for hospitals and security applications  20:37 - IoT sensors and the exponential growth of connected devices  21:24 - The importance of agility and scale in next-gen connectivity solutions  22:40 - Challenges and considerations for port line replacements and copper decommissions  24:20 - How partners can identify and build pots line opportunities  26:50 - The role of satellite and hybrid connectivity in remote and industrial settings  28:02 - AI-driven security and video analytics as connectivity value-adds  30:56 - Wireless window platform: simplifying management and reducing staffing costs  33:22 - Real-world success stories, competitive advantage, and customer-centric solutions  34:46 - Todd’s closing advice: stay informed and adaptable in the fast-changing wireless landscape Resources & Links: CBRS OverviewEpic IOConnect with Todd Holsombeck: LinkedInThis episode underscores that connectivity isn't just a network layer—it's a strategic enabler. Todd’s insights help you ask better questions, uncover hidden opportunities, and future-proof your solutions in a landscape that's evolving faster than ever. Remember, a thoughtful approach today leads to resilient, scalable, and smarter connectivity tomorrow. Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    The Cloud Ain’t Magic If the Internet’s Down, From Submarines to SIM Cards: Todd Holsombeck Explains the Wireless Wilderness
  8. May 9

    Bringing Loved Ones Home: The Critical Role of Search and Rescue Dogs and Technology, with Jeff Mogan, founder of GA K9 SAR.

    Send us Fan Mail Listener Advisory: This episode discusses missing persons, drowning, recovery efforts, and grief that may be difficult for some listeners. Discover how search and rescue teams utilize cutting-edge technology and specially trained canines to find missing persons — often saving lives instead of just recovering remains. Jeff Mogan from Georgia Canine Search and Recovery shares insights on the science behind scent detection, the importance of preparation, and how innovation is transforming search tactics.Main Topics: The evolution from water-based to land-based search and rescue operationsDifferences between scent detection, tracking, and human remains detection (HRD) dogsThe significance of scent-specific tools like the Life Track PackThe impact of technology such as GPS, drones, sonar, and real-time tracking on search efficiencyVolunteer commitment levels and organizational structure in canine rescue teamsMental health considerations and trauma management for search and rescue personnelPrevention strategies and tools to reduce the need for recovery missionsIntroduction and Guest Introduction 0:06 - 1:33 Chris introduces the podcast and guest, Jeff Mogan, founder of Georgia Canine Search and Recovery.Jeff's Journey into Search and Rescue 3:33 - 6:44 Jeff discusses his background and how he transitioned from diving to canine search and rescue.Technology in Search and Rescue 7:21 - 8:46 Discussion on advancements in technology for underwater searches.Mental Health in Search and Rescue 9:14 - 10:30 Addressing the mental health challenges faced by search and rescue teams.Lake Lanier and Boater Safety 11:21 - 15:34 Conversation about the reputation of Lake Lanier and the importance of boater safety.Canine Search and Rescue Techniques 16:17 - 21:51 Jeff explains the different types of search dogs and their training.Volunteer Commitment and Organization 27:46 - 30:32 Insights into the commitment required from volunteers and the structure of the organization.Life Track Pack and Preparedness 33:20 - 35:43 Introduction to the Life Track Pack and its importance in search operations.Final Thoughts and Call to Action 42:24 - 46:07 Closing remarks and encouragement to support the organization.Resources & Links: Georgia Canine Search and RecoveryDonateThe Wireless Sway podcastSearch and rescue technology insights Support the show Check out my website https://thewirelessway.net/ use the contact button to send request and feedback.

    Bringing Loved Ones Home: The Critical Role of Search and Rescue Dogs and Technology, with Jeff Mogan, founder of GA K9 SAR.
4.9
out of 5
13 Ratings

About

Leave a review on Facebook- https://www.facebook.com/Thewirelesswaypodcast/reviews Visit the website- www.thewirelessway.netWelcome to the Wireless Way, a podcast designed for individuals interested in learning how technology is used to help us all become more efficient and effective leveraging the latest in technology. Each episode we learn about the journey of each guest and how technology has played a part in their adventure.    The Wireless Way is a show tailored for technology advisors and consultants, with a singular aim: to enrich and empower our valued partners. Join us on this journey of growth and learning.  If you want to know more about me, I'm on Linkedin at https://www.linkedin.com/in/christopherwhitakersolutionpro/ . Check out my website at www.thewirelessway.net. Be sure to subscribe to my YouTube channel- https://www.youtube.com/@wirelesswhit/featured